Feedback Avatars introduces Miri, a pioneering Digital Human Interviewer designed to transform traditional surveys into engaging, conversational experiences. By leveraging advanced digital human technology, Miri conducts hyper-realistic interviews on both mobile and desktop platforms, enabling users to provide feedback through natural speech rather than typing. This approach not only enhances user engagement but also ensures that feedback is more authentic and insightful.
Key Features and Functionality:
- Conversational Interaction: Miri engages users in natural, spoken conversations, eliminating the need for typing and making the feedback process more intuitive.
- Intelligent Probing: She reacts to user responses, probes deeper into issues, and suggests next steps based on previous feedback, ensuring a comprehensive understanding of user sentiments.
- 24/7 Availability: Miri is always ready to collect feedback, providing users with the flexibility to share their thoughts at any time.
- Personalized Engagement: She remembers past interactions, acknowledges changes in opinions, and adapts conversations accordingly, fostering a sense of being heard and valued.
- Efficient Feedback Collection: By asking concise and relevant questions, Miri respects users' time while gathering meaningful insights.
Primary Value and User Solutions:
Feedback Avatars addresses the common shortcomings of traditional surveys, which often feel impersonal and tedious. By introducing Miri, organizations can offer a more engaging and human-like feedback experience, leading to higher response rates and more accurate data. This innovative approach not only enhances user satisfaction but also provides businesses with deeper insights into customer needs and preferences, ultimately driving better decision-making and improved customer relationships.