# Matrix42 FastViewer Reviews **Vendor:** Matrix42 **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.3/5.0 **Total Reviews:** 84 ## About Matrix42 FastViewer Matrix42 FastViewer is a remote support and maintenance solution designed to facilitate seamless remote control of computers and devices, regardless of location. It enables IT teams to troubleshoot issues, perform maintenance tasks, and transfer files efficiently, all while ensuring secure and reliable connections. Key Features and Functionality: - Remote Control: Access and control unattended computers and servers as if on-site, allowing for efficient troubleshooting and maintenance. - Multiple Access Points: Utilize FastViewer through a standalone web-based browser application, a desktop application for Windows and Mac, or an integrated web-based application within Matrix42’s Enterprise Service Management. - File Transfer: Easily transfer individual files and folders or synchronize entire folder structures between devices. - Multi-Monitor Support: Collaborate effectively with support for multiple monitors, enhancing the remote working experience. - Unattended Access: Manage and control devices without the need for an on-site presence, providing flexibility and scalability for IT operations. - Security: Ensure data protection with 256-bit AES encryption, safeguarding all remote sessions and file transfers. Primary Value and User Solutions: FastViewer addresses the growing need for robust remote support tools in an increasingly remote and hybrid work environment. By enabling IT departments to resolve issues remotely, it reduces the need for on-site visits, leading to significant cost and time savings. The solution enhances productivity by accelerating ticket resolution and minimizing downtime, allowing employees to focus on their core tasks without interruptions. Its flexibility and ease of use make it an ideal choice for organizations seeking to centralize IT operations and provide consistent support across various locations. ## Matrix42 FastViewer Pros & Cons **What users like:** - Users find the **ease of use** of Matrix42 FastViewer invaluable for remote support and seamless conferencing. (22 reviews) - Users find **FastViewer's remote support tools** essential for efficient work and seamless web conferencing. (14 reviews) - Users value the **robust security** of Matrix42 FastViewer, ensuring safe and legitimate remote support and collaboration. (8 reviews) - Users appreciate the **user-friendly interface and powerful remote support tools** of Matrix42 FastViewer for effective collaboration. (8 reviews) - Users appreciate the **high-quality video and audio** in FastViewer, enhancing their remote meetings and presentations seamlessly. (7 reviews) - Easy Communication (6 reviews) - Easy Setup (6 reviews) - Users appreciate the **high quality** of Matrix42 FastViewer, noting its reliable performance and user-friendly experience. (6 reviews) - Users appreciate the **reliability** of Matrix42 FastViewer, consistently delivering efficient support and seamless remote collaboration. (6 reviews) - User Interface (6 reviews) **What users dislike:** - Users find Matrix42 FastViewer to be **expensive** , which limits accessibility for small businesses and budget-conscious users. (8 reviews) - Users note the **limited feature set** of FastViewer compared to more advanced remote desktop solutions. (6 reviews) - Users find **connectivity issues** frustrating, impacting accessibility and complicating data transfer processes within Matrix42 FastViewer. (5 reviews) - Users experience **connection issues** that can complicate access and hinder data transfer, affecting overall satisfaction. (4 reviews) - Users find the **slow loading** times of Matrix42 FastViewer frustrating during file transfers and remote access sessions. (4 reviews) - Internet Dependency (3 reviews) - Invitation Issues (3 reviews) - Learning Curve (3 reviews) - Users find the **lack of advanced features** in Matrix42 FastViewer limits customization and integration with other tools. (3 reviews) - Screen Sharing (3 reviews) ## Matrix42 FastViewer Reviews ### 1. Better One For Online Meeting & Webinar **Rating:** 4.0/5.0 stars **Reviewed by:** Sahaya S. | Sourcing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2026 **What do you like best about Matrix42 FastViewer?** Presentation and webinar support, apart from online meeting support. One point solution **What do you dislike about Matrix42 FastViewer?** Didn't find any issues as of now. It is bit slow. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** It solves the requirements of presentation and product webinar ### 2. fastviewer offers a reliable and user friendly platform for secure remote access and colllaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Singh R. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Matrix42 FastViewer?** I really like how easy FatsViewer is to use. setting up remote sessions takes just a few clicks and its been very stable even with slower internet connections. the interfae is clean and straightforward, which makes it easy to guide without any confusion. **What do you dislike about Matrix42 FastViewer?** user interface is a bit outdated compared to some newer tools. it works fine but a more modern design and smoother navigation would improve the overall experience. also occasional connection drops can be frustrating though they are not frequent. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Fastviewer helps us solve the challenge of providing remote support and running online meetings without needing complex setups. it allows us to quickly access client systems, shares screens and collaborate in real time, which saves a lot of time and reduces the need for on site visits. ### 3. Efficient and User-Friendly File Viewer: A Game-Changer **Rating:** 4.5/5.0 stars **Reviewed by:** Jayson E. | Senior Recruitment Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Matrix42 FastViewer?** I like FastViewer's seamless remote support and collaboration features the most. Its intuitive interface, fast connection setup, and robust security make it an excellent tool for troubleshooting or hosting virtual meetings efficiently. **What do you dislike about Matrix42 FastViewer?** I dislike that FastViewer can sometimes feel limited in customization options or integration with other tools, which might restrict flexibility for certain users. Additionally, the occasional connectivity issues can disrupt the experience. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** FastViewer solves the problem of remote collaboration and technical support by providing a secure and efficient platform for screen sharing, file transfer, and remote control. This benefits users by saving time, improving communication, and enabling seamless troubleshooting or collaboration regardless of location. It enhances productivity and reduces the need for physical presence, which is particularly valuable in remote work settings. ### 4. it is like looks a good **Rating:** 4.0/5.0 stars **Reviewed by:** Mohammed S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Matrix42 FastViewer?** Ease of Use Ease of Implementation Number of Features **What do you dislike about Matrix42 FastViewer?** Implementation Customer Support Integration **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Integration ### 5. good **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Matrix42 FastViewer?** good i like it about the product and the software **What do you dislike about Matrix42 FastViewer?** there is no such thing about disliking the product **What problems is Matrix42 FastViewer solving and how is that benefiting you?** its solving the various problem of mine. ### 6. Makes it easier to perform remote support. **Rating:** 4.0/5.0 stars **Reviewed by:** Zico B. | Construction Project Manager, Business Supplies and Equipment, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Matrix42 FastViewer?** The remote desktop to desktop function has been an advantage in solving user problems encountered in operation of FastViewer. For me, it’s guaranteed a reasonable performance on most of computers I encounter. **What do you dislike about Matrix42 FastViewer?** The mobile app version of FastViewer may not operate smoothly occasionally. The problems I have faced are connectivity and latency problems during the remote sessions either from smartphone or Tablet. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** FastViewer helps to improve the process of distant assistance by permitting me to work with the user desktops. The flexibility of the software reduces the time needed to set up and get started as well as simplifying the process of identifying and correcting errors. ### 7. Ensuring usability and convenience **Rating:** 4.0/5.0 stars **Reviewed by:** Tesoreria M. | Senior Project Analyst, Government Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2024 **What do you like best about Matrix42 FastViewer?** By having FastViewer I am able to immediately begin remote control sessions with clients without downloading and installation. The screen sharing and audio/video conferencing bars are functional. **What do you dislike about Matrix42 FastViewer?** Large files when transferred within FastViewer can be very agonizing. The file transfer seems to be slow compared to some specific software that has been designed for the sole purpose of file transferring. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Remote support has never been easier with the help of FastViewer. They enable me to readily identify the source of a client’s problem and provide a solution that does not take a lengthy period to implement. ### 8. I find this service quite good, fast, and provides good user support. **Rating:** 4.5/5.0 stars **Reviewed by:** Kiều Oanh H. | Senior Content Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Matrix42 FastViewer?** Easy to use and brings many values to users. **What do you dislike about Matrix42 FastViewer?** I haven't found any points that don't suit me, I will use it to the best of my ability. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** I easily connect and share my own values with everyone in the best way ### 9. Meeting conducting software in virtual mode **Rating:** 4.5/5.0 stars **Reviewed by:** Mani K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Matrix42 FastViewer?** The most using application in the market for scheduling and conducting the conferences and virtual meets so easily. The UI presentation of the application is quite fascinating in looks for the users. Does have all the necessary features and options in it required for the virtual meeting purpose. Offers great powerful abilities to schedule the meets, have connected and communications with the clients through the online calling feature of it. The best thing is that Fastviewer can be used at anytime because of its web accessing technology. The quick accessing and fats meeting joining abilitiy of this application is amazing, the users or attendies just need to click on the meeting shared to them, and good togo, they are into the meet. You can use it for taking daily basis work or task updates from your employees working from different locations. Get connected with your client companies and share important docs to very easily. There are also so many inbuilt amazing options and connectors available in this like, file sharing feature, screen sharing feature, white baord and many more. **What do you dislike about Matrix42 FastViewer?** When using the web application of Fastviewer, the screen sharing gets a little bit laggy and reponds by taking some time .The response time is delayed a little bit while screen sharing. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** We have been connected with our team, employees everytime we want to have some importand discussion about any of our projects and task related work. We have been using Fastviewer since 3 years and this has enhenced the meeting abilities and quality of work in virtual format. This basically helped us to connect and talk with our clients and other organisations people anytime and accordingly. ### 10. A Corporate Game Changer **Rating:** 4.0/5.0 stars **Reviewed by:** Summit B. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Matrix42 FastViewer?** Fastviewer packs a punch with its full set of features for lead generation, creating opportunities, and clinching victories. Sure, the initial setup might take a hot minute, but once you dive into those deeper features, it’s like finding a hidden treasure. From a corporate standpoint, Fastviewer fits our needs like a glove. **What do you dislike about Matrix42 FastViewer?** B2C has its limits when stacked up against the pricing structure. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Fastviewer streamlines remote support, allowing businesses to assist customers promptly. Whether it’s technical troubleshooting or software issues, Fastviewer enables real-time problem-solving. ### 11. A useful tool for business entities **Rating:** 5.0/5.0 stars **Reviewed by:** Salawudeen T. | Web Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Matrix42 FastViewer?** Availability of full set of features for generating leads, creating chances for advancement, and finally winning it. When I explored the platform's deeper features, I was quite pleased by its capabilities, even though the initial setup took some time. A valuable discussion perspective, fitted well into our corporate needs. **What do you dislike about Matrix42 FastViewer?** B2C has limited scope once pitched against the price structure. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** I'm hooked onto the features, which create a marked difference in engaging a prospect through conversation, emails and understanding his emotional stresses and navigating the entire process towards desired end state. A good guide for CEOs and sales Managers. ### 12. "Efficient and User-Friendly: A Closer Look at Fastviewer for Remote Support and Collaboration" **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua. j. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Matrix42 FastViewer?** Fastviewer is a remote support and online collaboration tool that stands out for its simplicity and reliability. Users appreciate its user-friendly interface, making it easy to set up and use for both technical support and online meetings. Its secure connection protocols and customizable branding options are also noteworthy features that users find valuable. Overall, Fastviewer is often praised for its efficiency and effectiveness in facilitating remote communication and support tasks. **What do you dislike about Matrix42 FastViewer?** While Fastviewer excels in simplicity and reliability, i have noted a lack of advanced features compared to other similar tools on the market. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Fastviewer simplifies remote communication and support, benefiting users by streamlining collaboration, troubleshooting, and productivity while ensuring data security and privacy. ### 13. My Experience with Fastviewer: Efficiency Meets Usability **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2024 **What do you like best about Matrix42 FastViewer?** i like in fastviewer was good at user friendly and strong security features **What do you dislike about Matrix42 FastViewer?** some user find lacks of more advance fetures and integrations **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Fastviewer provide remote access and collaboration for secure screen sharing and virtual meetinf tools ### 14. Best tools for web Conferencing & Remote Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ajay K. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Matrix42 FastViewer?** One of the best and easily UI interface for the user. Powerful tools for remote support and any web conferencing with customization option available. I am using this tools for the last 2 years and I am working in MNC so I am using this tools for remote access ,fast viewer is a part of my work and daily routine. Scheduling meetings is also the best features in fast viewer. **What do you dislike about Matrix42 FastViewer?** No major dislike , but i face slowness issue when sharing the screen in remote access. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** I am always connected with my teams in fast viewer because of easy connect and best UI design. Scheduling meetings, remote access, video conferencing are the features I use and very much satisfied with the service. Customer service is also perfect and always available to talk , they are very expert and will resolve the issue over the phone. ### 15. A User-Friendly Remote Access Tool with Pros and Cons. **Rating:** 5.0/5.0 stars **Reviewed by:** Aryan K. | Data Analyst , Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2023 **What do you like best about Matrix42 FastViewer?** I found Fastviewer to be user-friendly and simple to use. The features of the software met my needs, particularly in terms of remote desktop access. The execution has been reliable, and any issues I experienced were quickly addressed by their support team. The installation of Fastviewer was quick and easy to set up. I'm a working proffesional, so use of Fastviewer has become part of my work routine. It's been consistent with my existing tech stack, rearranging the workflow. **What do you dislike about Matrix42 FastViewer?** I agree that Fastviewer's premium pricing can be greater aggressive. Supplying greater low-cost premium alternatives could make it even more on hand to a wider range of customers. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Fastviewer made the video calling, virtual conferencing easy with the clients. Enabling screen sharing and file transfer between remote devices. This is cost-effective and time-efficient for both IT support and remote work scenarios. ### 16. "Best advanced remote access tool" **Rating:** 4.5/5.0 stars **Reviewed by:** Srinitha R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Matrix42 FastViewer?** Fastviewer allows user to communicate with remote acces for all commercial uses and it is user friendly.It provides more number of features for scheduling meetings and other time saving meetings. The implementation is easy and accesible to all customers for corporate uses. **What do you dislike about Matrix42 FastViewer?** Comparatively fastviewer is little slow & lacks behind in some situations. Also pricing could have been minimal to access every features. integrating with other softwares is difficult. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Fastviewer benefited all corporate users and made easier to communicate with various options like video conferencing , screen sharing etc. tracking of the meeting is possible in simplest way that helps users for future use. ### 17. Immersive Technology **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Matrix42 FastViewer?** Fastviewer is the technology which is very ease to use with great ease of Integration.Fastviewer helps to make implementation part too easy with good number of features. This technology also has good relationship with customer support and having frequency of use. **What do you dislike about Matrix42 FastViewer?** Network connectivity broadband, with less number of bandwidth **What problems is Matrix42 FastViewer solving and how is that benefiting you?** NA ### 18. Smoothing out Distant Joint effort and Correspondence **Rating:** 4.5/5.0 stars **Reviewed by:** Mothusi D. | Store Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Matrix42 FastViewer?** Fastviewer gives a going on distant revel in with its client wonderful connection point and green elements. It licenses stable presentation sharing, report move, and video conferencing, further developing efficiency and cooperation. The cappotential to control distant and offer specialized help remotely makes Fastviewer a valuable gadget for green verbal trade and critical thinking. **What do you dislike about Matrix42 FastViewer?** While Fastviewer offers many advantages, I detest its restricted similarity with specific working frameworks, periodic slack in screen sharing, and the requirement for a steady web association. Moreover, the shortfall of versatile help might be a disadvantage for certain clients. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Fastviewer is a distant work area programming that empowers proficient joint effort and backing. It takes care of the issues of distance, time imperatives and thats where i benefit, and restricted admittance by permitting consistent screen sharing, record move, and controller. This outcomes in expanded efficiency, decreased travel costs, and further developed consumer loyalty. ### 19. Fastviewer is my first choice **Rating:** 5.0/5.0 stars **Reviewed by:** Ze Z. | To share and promote Japanese and Japanese American culture and heritage., Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Matrix42 FastViewer?** Fastviewer is a piece of software that enables online access to and control of remote computers. Using FastViewer has a number of major advantages, including: Cost-effective High-quality audio and video Fast communication service A reliable link Simple to set up and utilize Convenient interface **What do you dislike about Matrix42 FastViewer?** Despite requests from users, this incredible program does not support Linux. In addition, everything is fantastic and helpful. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Working remotely was difficult, and utilizing antiquated workstations was extremely difficult. Fastviewer compact software ushers forth a revolution. It makes distant communication with my clients and employees simple and quick for me. We can overcome the distance barrier if we have a reliable internet connection and the Fastviewer application installed on our PC. It also offers data presentation and excellent video conferencing. ### 20. A Good remote work software for connecting securely **Rating:** 4.0/5.0 stars **Reviewed by:** Judah M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Matrix42 FastViewer?** I used this software as a freelancer at the recommendation of a client for a project. I was supposed to log in remotely and install and configure a desktop application I developed on some computers in the company's office abroad. The software really proved to be effective and secure for the purpose of the task. Occasionally, I also used it for video calls; it was crystal clear without hitches. **What do you dislike about Matrix42 FastViewer?** This software requires a very strong internet connection which probably is the only drawback of Fastviewer, but that is expected in such usage. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** It was helpful in remotely connecting and setting up software on another computer. ### 21. Review for FastViewer from Sowmiya **Rating:** 5.0/5.0 stars **Reviewed by:** Sowmiya K. | Entrepreneur, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2023 **What do you like best about Matrix42 FastViewer?** The best part about Fastviewer is how simple it is to communicate with my consumers. I don't have to travel far to meet up with them. Unlike some others, it is safe and legitimate. **What do you dislike about Matrix42 FastViewer?** I generally enjoy everything, but it can be difficult to get into at times. It can be difficult to connect and transfer data, so they should focus on making it easier. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Fastviewer has significantly enhanced my productivity. It allows me to communicate with customers without the bother of distance. It's also useful when data needs to travel long distances. ### 22. One of the best choices: Fastviewer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2023 **What do you like best about Matrix42 FastViewer?** The high quality of both audio as well as audio on this video conferencing tool smoothens the process of conducting meetings online. The easy setup and user friendly interface drives the utility of this tool. **What do you dislike about Matrix42 FastViewer?** When i tried to install in Linux, I couldn't get through and therefore feel Fastviewer is not all operating system friendly. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** I have plethora of customers located across globe and through Fastviewer, I'm able to connect seamlessly given its clear quality of video. Since i have evaluate customer's skin and marks on skin, through this tool, it really gives me clear idea about the client's skin. It is extremely helpful in knowing real time situation for my customers and then prescribing appropriate solutions ### 23. High quality audio and video **Rating:** 5.0/5.0 stars **Reviewed by:** Vikrant P. | Technical Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Matrix42 FastViewer?** This is good software to use for meeting and classes this is better than google meet and zoom lots of good feacures incuding screenshots and recoding to be good and clear **What do you dislike about Matrix42 FastViewer?** According to me I didn't found any type of isuue for the this software to control over al audio and video to more this is good software to use for meeting and classes **What problems is Matrix42 FastViewer solving and how is that benefiting you?** I don't find any problems using this software to this is very good software to control over all the screen in single hand that's is good in this software and more ### 24. Review of Ali **Rating:** 3.5/5.0 stars **Reviewed by:** Ali M. N. | Freelance IT Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2023 **What do you like best about Matrix42 FastViewer?** FastViewer is a remote desktop software that allows users to access and control a remote computer over the internet. Some of the key benefits of using FastViewer include: Remote access: With FastViewer, you can remotely access a computer from anywhere with an internet connection, making it easier to work from home, or help someone resolve a technical issue from a remote location. Easy setup: FastViewer is easy to install and set up, making it accessible even for non-technical users. Secure connection: FastViewer uses encryption to secure the connection between the remote and local computer, ensuring that your data is protected. High-quality video and audio: FastViewer provides high-quality video and audio transmission, making it ideal for remote presentations, online meetings, and webinars. Cross-platform compatibility: FastViewer is compatible with multiple operating systems, including Windows, Mac, and Linux, making it accessible to a wide range of users. Cost-effective: FastViewer is a cost-effective solution compared to other remote desktop software, making it a good choice for businesses and individuals who need to remotely access and control computers. **What do you dislike about Matrix42 FastViewer?** Like all software, FastViewer also has some limitations or downsides. Some of these include: Internet connection speed: FastViewer requires a stable and fast internet connection for optimal performance, and a slow connection may result in lag or low-quality video and audio transmission. Limited feature set: While FastViewer provides basic remote desktop access and control, it may not have the same level of features and customization options as some of the more advanced remote desktop software. Compatibility issues: In some cases, compatibility issues may arise between the local and remote computers, leading to difficulties in accessing and controlling the remote computer. Security concerns: While FastViewer uses encryption to secure the connection, there may still be security concerns related to remote access, such as unauthorized access or data breaches. Performance issues: FastViewer may experience performance issues, such as slow response times or freezes if the remote computer is outdated or has insufficient resources. It's important to keep these limitations in mind when considering using FastViewer, and to evaluate whether it's the right solution for your specific needs and requirements. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** FastViewer can help solve several business problems, including: Remote work: With FastViewer, employees can access their work computers from anywhere with an internet connection, making it easier for businesses to support remote work and a distributed workforce. Technical support: FastViewer allows IT support staff to remotely access and control a user's computer to resolve technical issues, reducing downtime and improving productivity. Collaboration: FastViewer provides real-time collaboration and remote access, making it easier for teams to work together and share information, even when they're not in the same location. Training and presentations: FastViewer's high-quality video and audio transmission capabilities make it ideal for delivering remote training sessions, presentations, and webinars. Cost savings: By enabling remote work and reducing the need for on-site technical support, FastViewer can help businesses save on costs related to travel, office space, and IT support staff. Overall, FastViewer can help businesses increase productivity, improve collaboration, and reduce costs by enabling remote access and control of computers. ### 25. Fastviewer was easy to operate. **Rating:** 5.0/5.0 stars **Reviewed by:** Anna H. | NTSA Membership Program Manager, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Matrix42 FastViewer?** FastViewer is a meeting tool that has several useful features. FastViewer has made our lives easier. A complete solution for online meetings is the software FastViewer. **What do you dislike about Matrix42 FastViewer?** Fastviewer software can occasionally be challenging to use. Fastviewer is a relatively pricey program for small businesses. Linux is not supported by Fastviewer. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Fastviewer allows us to conduct business from home and manage meetings. With Fastviewer we solved the problem quickly. Fastviewer provides excellent audio and video meeting facilities for our colleagues and clients. ### 26. Go to software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Matrix42 FastViewer?** Cost efficient Effective Amazing quality- video and audio The communication service is faster Enables communication with the user in simple way It enables to control remote computer over internet **What do you dislike about Matrix42 FastViewer?** As such there are no major disliking about tge Software but following things could be improved: Comparability with others Security issues **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Enables to efficiently manage meetings Enables me to transfer files efficiently and smoothly ### 27. "Love to use this quality tool" **Rating:** 3.5/5.0 stars **Reviewed by:** ruqia z. | Business Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Matrix42 FastViewer?** This will not be an exaggerated analysis of this amazing tool if I say that it made my life easy.It has very cool features that are user friendly. It is matchless for business meetings, video conferencing or any kind of software training sessions. One will definitely enjoy after using it. **What do you dislike about Matrix42 FastViewer?** As a user, I will not be able to find anything that I dislike in this software. My experience with this tool is excellent. However, it can be a little bit expensive for small businesses. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Fastviewer supports me to link remotely with my clients. It provides me with the best audio and video call facility. I can transfer my files without any lags. It made my life so easy. ### 28. One of the most flexible and adaptable software out there. **Rating:** 4.0/5.0 stars **Reviewed by:** Shubham C. | Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2022 **What do you like best about Matrix42 FastViewer?** This is one of the most user-friendly software out there. It has matchless qualities and an array of tools specially optimized for business meetings, video conferencing, and even software training sessions. **What do you dislike about Matrix42 FastViewer?** It does not support Linux operating system. I've been a Linux user for quite some time now and it is quite disappointing that this amazing tool does not support Linux despite having demand from the users themselves. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** It allows me to connect remotely with my clients and co-workers easily and fastly. We are no longer confined by the barrier of distance now, provided we have a good internet connection Fastviewer application installed in the system. ### 29. Review for fastviewer **Rating:** 4.0/5.0 stars **Reviewed by:** Raja Saud A. | Senior PPC Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2022 **What do you like best about Matrix42 FastViewer?** With FastViewer Secure Advisor you can access even with active Windows user account control. Support without obstacles With the help of proxy, you can view your office PC or server in a remote location, even if it is in use. Supports multiple workstations: You can synchronise folders, data and screens between all your devices. Powerful remote maintenance and support: Via our unique connection technology, you can work as usual – using key shortcuts transferred between devices. Fix problems calmly: Remote clients automatically send an email to their supervisor that contains details on the error they encountered while working. **What do you dislike about Matrix42 FastViewer?** Not supported - Desktop - Linux Not supported - Desktop - Chromebook Not supported - On-Premise - Windows Not supported - On-Premise - Linux Videos not supported **What problems is Matrix42 FastViewer solving and how is that benefiting you?** With online collaboration, problems are detected and resolved much quicker. You will see that your customer service is happier because of this possibility of remote support. And in the same breath, you’re also upping your game for customers who prefer to be taken by the hand over a remote control. ### 30. The benefits of the fastviewer **Rating:** 4.5/5.0 stars **Reviewed by:** Eddie Jaye N. | Shop Lite inc, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Matrix42 FastViewer?** Fastviewer enables a person to work from home, very fast and surcure platform, enables a person to keep intouch with their customers and colleagues **What do you dislike about Matrix42 FastViewer?** can be confusing for a person first time on the platform so its best to do your research. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Enables a person to keep intouch with customers to better communicate with their customers about business and services ### 31. Quick analysis **Rating:** 3.0/5.0 stars **Reviewed by:** Sarthaj K. | Talent Acquisition Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Matrix42 FastViewer?** Used to quickly analyse date and get the proven results **What do you dislike about Matrix42 FastViewer?** Mostly inline with the needs as it is data driven **What problems is Matrix42 FastViewer solving and how is that benefiting you?** It helps in video conferencing, data presenteation ### 32. Using Fastviewer is one of the best experiences I've ever had **Rating:** 4.5/5.0 stars **Reviewed by:** Bernard S. | Financial Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Matrix42 FastViewer?** It ease the rate at I converse to my customers as a vendor, with fast viewer I need not walk miles to converse with my customers. It's legit and secured as compared to others **What do you dislike about Matrix42 FastViewer?** I like everything about it but I find it difficult to access it sometimes, I think management should consider its connectivity and transferring of data which is sometimes complicated **What problems is Matrix42 FastViewer solving and how is that benefiting you?** The software has made working efficient Issues of getting data to a remote areas but ### 33. Fastviewer review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Matrix42 FastViewer?** Very fast , connectivity is too you can connect very easy remote control is good , It can run ls even in low latency network not required too fast connectivity **What do you dislike about Matrix42 FastViewer?** Everything is fine install is not good and you can provide good ui as well **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Nothing ### 34. I don’t miss any more work presentations! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2023 **What do you like best about Matrix42 FastViewer?** The general layout of Fastviewer makes it 'fast' for me to access the various online meetings, presentations, and brainstorming sessions that I need to be a part of throughout my work day. When I'm working on the go, this is the perfect option for me! **What do you dislike about Matrix42 FastViewer?** There is an issue when using my Chromebook, and I have heard about other issues from users that are running Linux. Other than that, I don't have any other qualms that I can report! **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Fastviewer is allowing me to control my meetings while working from home and on the go. It recognizes all of my devices easily, and things just work! No futzing around with other settings. ### 35. Easy, Light and Friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Hari K. | HR Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2022 **What do you like best about Matrix42 FastViewer?** The upsides of using fast viewer is how light the app is on your devices. Coming from other softwares such as teams, i find fastviewer to be extremely snappy and getting the job done all the time. **What do you dislike about Matrix42 FastViewer?** I would say fastviewer is a little bit to the expensive side of things, especially if its a small business. It is a great app and can work wonderfully in your organization but a little pricey. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Remote working has been hard, people with low end systems as their workstations were finding it very difficult to work. Fastviewer and their light app brings a revolution. ### 36. Mrones **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Matrix42 FastViewer?** It is a comprehensive mode of communication working remotely **What do you dislike about Matrix42 FastViewer?** It gets slow sometimes to work with due to system's limitations **What problems is Matrix42 FastViewer solving and how is that benefiting you?** It assists remote working with appreciable support ### 37. BEST DECISION OF MY LIFE **Rating:** 4.0/5.0 stars **Reviewed by:** SEDDIK S. | social media manager, and i work with instagram people, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Matrix42 FastViewer?** I like the fluidity and I'm a person that like fluid video, photos and a lot of things, I just have beautiful words to talk about this site because they gave me a lot of chances **What do you dislike about Matrix42 FastViewer?** I don't dislike anything, also because they gave me one of my best opportunity by giving me the chance of having the videoconference with many of my costumer and it was very fun **What problems is Matrix42 FastViewer solving and how is that benefiting you?** They helped me fix a lot of stuff, like a live stream of my page because I couldn't fix it by myself so they were very helpful and i still thank them because of this ### 38. Fantastic new experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ketki I. | freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2023 **What do you like best about Matrix42 FastViewer?** Hi Its been fantastic new experience with this , when I used first time. Nice to try it out .. **What do you dislike about Matrix42 FastViewer?** Personally I will take some time to get used to all its features **What problems is Matrix42 FastViewer solving and how is that benefiting you?** its fabulous using it for online communications, life goes faster , easier, more techie ### 39. It was very satisfying experience and easy to operate **Rating:** 4.0/5.0 stars **Reviewed by:** Nirjar M. | Associate Radio Frequency Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2023 **What do you like best about Matrix42 FastViewer?** I like how easy to use, and the resolution of video conferencing is good enough. **What do you dislike about Matrix42 FastViewer?** I would like to see if it could consume less amount of CPU memory space. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** I just started using this software, so I have no issues. ### 40. FastViewer- Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Matrix42 FastViewer?** FastViewer is a complete solution for online meeting and collaboration, it provide remote control service like support and maintenance, Dual Security, Everywhere and anytime. The unique feature of Fastviewer is its Individual adaptation, Flexibility. The users of FastViewer are Startups, Schools, Banks and large companies which makes FastViewer a trusted name. **What do you dislike about Matrix42 FastViewer?** As compare to other apps FastViewer is somewhat expensive. There is an issue with its compatibility with Linux and Chromebook. Many times there is connection lag which need to get fixed. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** It helps in online meeting, Data security, controlling the system remotely specially in Covid times. It helped in customising the customer portal for better operation. ### 41. This is a great website to visit **Rating:** 3.5/5.0 stars **Reviewed by:** CA Sachin G. | Associate Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2022 **What do you like best about Matrix42 FastViewer?** About the content it has provided with in the site **What do you dislike about Matrix42 FastViewer?** Format it showed inside the site that should be imporved **What problems is Matrix42 FastViewer solving and how is that benefiting you?** It is silving the major issue which is being faced by the youth as now ### 42. Fastviewer for all your administration needs **Rating:** 5.0/5.0 stars **Reviewed by:** Shivani J. | Analyst, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2022 **What do you like best about Matrix42 FastViewer?** In the IT sector, fastviewer is very helpful for remote access and hotline services **What do you dislike about Matrix42 FastViewer?** Accessibility is an issue many a times and connectivity can be improved. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Helping me improve connectivity and work remotely at my comfort with the help of super light app ### 43. Fastviewer review **Rating:** 4.0/5.0 stars **Reviewed by:** Devin H. | Account Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2022 **What do you like best about Matrix42 FastViewer?** I used fastviewer for an online meeting between my Saint Louis and Laredo offices. I had no issues; the user interface was friendly. **What do you dislike about Matrix42 FastViewer?** The connection was not the best. I've had this problem with many online applications that provide the same service. I'm not sure if it is my connection. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Communication, planning, problem solving, collaboration ### 44. Best Desktop sharing software **Rating:** 4.0/5.0 stars **Reviewed by:** Elson P. | Search Engine Optimization Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2022 **What do you like best about Matrix42 FastViewer?** "Powerful, Fast, and Very Cheap!" FastViewer Instant Meeting is the answer for any type of online collaboration, from the online presentation to the team meeting to live assistance, whether it be for online meetings, interactive web conferencing, or online training. **What do you dislike about Matrix42 FastViewer?** There are currently no drawbacks. but may get better still in the days to come. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** It was great to have our entire team working on the same piece of software. It was fantastic not to have to utilise numerous pieces of software for various components of our meetings with customers and coworkers. ### 45. Awesome experience **Rating:** 5.0/5.0 stars **Reviewed by:** Debasmita D. | Developer Community Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Matrix42 FastViewer?** FastViewer is a multi-functional platform for online collaboration and remote system maintenance. The software transmits desktop screen content and grants remote control and access to computers. **What do you dislike about Matrix42 FastViewer?** Nothing I disliked about it as of now. Everything is very fine. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** 1. 256-bit AES end-to-end encryption. Highly secure data centers 2.The customer portal allows customization, integration & individual solutions 3.Comprehensive conference planner and convenient meeting invitations 4.Selectable server location, own server solution possible 5.Real-time communication, available across platforms from anywhere ### 46. 360 Degree Viewer **Rating:** 4.5/5.0 stars **Reviewed by:** Sunny B. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Matrix42 FastViewer?** I like to use web conferencing this is best in class. we can conduct meetings and presentations online with a fastviewer. **What do you dislike about Matrix42 FastViewer?** There is nothing to dislike about this product. It contains all the tools which are needed for the meeting. **Recommendations to others considering Matrix42 FastViewer:** I strongly recommend to all customers to use the instant meeting tool which gives you real-time video quality and is best in use. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** I am looking for a mass video conferencing app where I can take meetings online and give point solutions to customers. ### 47. Saving time, ease of use, and flexibility. **Rating:** 4.0/5.0 stars **Reviewed by:** Noael S. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2022 **What do you like best about Matrix42 FastViewer?** I love the remote feature, that is hands down the best feature, I get that ease of mind that I can go on vacations, and not miss important business customers. I don't know what I would do without it. **What do you dislike about Matrix42 FastViewer?** There isn't much that I don't like, everything is great, the website might be a bit bland, but other than that it's worked amazingly. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** It's solving many problems, like being able to go places and contact customers, rather than only being stuck in a office, it really does increase my productivity. ### 48. one click meeting setup service **Rating:** 5.0/5.0 stars **Reviewed by:** Syed Hamidur R. | Employment Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2022 **What do you like best about Matrix42 FastViewer?** Fastview is the best virtual meeting platform right now. With this software, you can quickly start a meeting and get a good audio-video. This software gives us extra features and a user-friendly dashboard. **What do you dislike about Matrix42 FastViewer?** I can not dislike their service only for their customer-friendly behaviour and customers support facilities because they are always active and solve your problem as soon as possible. **Recommendations to others considering Matrix42 FastViewer:** I like to recommend this service to my friends who like to complete their lot of meeting remotely **What problems is Matrix42 FastViewer solving and how is that benefiting you?** I used their service for my professional and personal work. If you want to complete your daily meeting with colleagues remotely, use this fast service. No matter where you are, no matter when you start ### 49. Good solution for online meetings and remote transmission of data files **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2022 **What do you like best about Matrix42 FastViewer?** Fastviewer is a great app for remote collaboration, online meetings, webinars, and seamless transmission of data files. It is very light and easy to operate from pocket devices like mobile phones. It also has end to end encryption of data feature which provides a complete peace of mind in terms of data security. **What do you dislike about Matrix42 FastViewer?** There is nothing that I dislike about this product but I feel not many users are aware of this product, so product developers need to do a bit more on creating awareness of this. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Fastviewer has helped me to connect with my teams located remotely in a seamless manner and have noticed little or no lags in my communication with them. ### 50. Easy to use and work friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Abdul M. | Govt. Employee, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2022 **What do you like best about Matrix42 FastViewer?** Fastviewer works phenomenally. Indeed, there is a lot of programming out there like Fastviewer; in any case, with every one of the various elements they offer, it's genuinely an all-inclusive resource. Usability and having no errors were extraordinary. **What do you dislike about Matrix42 FastViewer?** It tends to be somewhat difficult to explore starting with one area then onto the next; with such a lot of data accessible on the site, it's not difficult to get overpowered. One thing that we didn't like, as an organization utilizing Fastviewer was exploring starting with one page then onto the next. **What problems is Matrix42 FastViewer solving and how is that benefiting you?** Uniting our whole group on one programming that is an all-in-one resource was exceptionally great. Not involving various programming for various parts of our gatherings with customers and colleagues was incredible. ## Matrix42 FastViewer Discussions - [Ok](https://www.g2.com/discussions/fastviewer-ok) - 2 comments, 2 upvotes - [What is Fastviewer used for?](https://www.g2.com/discussions/what-is-fastviewer-used-for) - 2 comments, 1 upvote - [What problems are you solving with the product? What benefits have you realized?](https://www.g2.com/discussions/fastviewer-what-problems-are-you-solving-with-the-product-what-benefits-have-you-realized) - 1 comment, 1 upvote - [what problem in Fastviewer version 2020.3.27.0.](https://www.g2.com/discussions/what-problem-in-fastviewer-version-2020-3-27-0) - 1 comment, 1 upvote - [how do i what the best view what i can perform](https://www.g2.com/discussions/how-do-i-what-the-best-view-what-i-can-perform) - 1 comment, 1 upvote - [View Matrix42 FastViewer pricing details and edition comparison](https://www.g2.com/products/matrix42-fastviewer/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+13%3A24%3A45+-0500&secure%5Bsession_id%5D=7529186d-750d-4b17-9322-1315b5ed5dda&secure%5Btoken%5D=71d182603d439aebb34fe6edb69802d3393faeab6256a5d1851b21948c7cfd38&format=llm_user) ## Matrix42 FastViewer Features **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Maintenance** - Remote Reboot - Remote Printing **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Security** - Data Encryption - Compliance **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Performance** - Reporting **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment ## Top Matrix42 FastViewer Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,839 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) - 4.7/5.0 (673 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,068 reviews)