--- title: EZ Texting Reviews meta_title: 'EZ Texting Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 744 reviews by the users' company size, role or industry to find out how EZ Texting works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 744 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # EZ Texting Reviews **Vendor:** EZ Texting **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.5/5.0 **Total Reviews:** 744 ## About EZ Texting Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today. ## EZ Texting Pros & Cons **What users like:** - Users appreciate the **ease of use** of EZ Texting, finding it simple for communication and onboarding new users. (62 reviews) - Users appreciate the **user-friendly interface** of EZ Texting, making communication and management effortless and efficient. (23 reviews) - Users appreciate the **easy communication** with tenants, allowing for quick updates and effective information sharing. (21 reviews) - Users praise the **intuitive and easy setup** of EZ Texting, making communication management effortless for their businesses. (18 reviews) - Users love the **ease of managing contacts and personalizing messages** with EZ Texting's effective features. (17 reviews) - Users highlight the **top-tier customer support** of EZ Texting, providing efficient and helpful assistance throughout the setup process. (16 reviews) - Time-Saving (15 reviews) - Simple (13 reviews) - Automation (10 reviews) - Users find EZ Texting to be **affordable** , providing excellent value for its easy-to-use interface and great support. (9 reviews) **What users dislike:** - Users find the **cost of EZ Texting** escalates quickly, especially for newcomers and high-volume users. (20 reviews) - Users find the app **not intuitive** , making it difficult to navigate and use effectively on mobile devices. (8 reviews) - Users struggle with **SMS issues** like group messaging and handling attachments, complicating their texting experience. (8 reviews) - Users struggle with the **sending issues** in EZ Texting, affecting their ability to communicate effectively. (6 reviews) - Users find the **reporting issues** in EZ Texting challenging, hindering effective tracking and analysis of campaigns. (5 reviews) - Campaign Issues (4 reviews) - Users find the **contact management process cumbersome** , wishing for a more user-friendly and streamlined experience. (4 reviews) - Feature Improvements (3 reviews) - Limited Features (3 reviews) - Users find the lack of **call features** and unclear credit system limiting for effective budgeting and communication. (3 reviews) ## EZ Texting Reviews ### 1. Simple, Intuitive Group Data Imports Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about EZ Texting?** Simple and easy to use, intuitive when importing group data. **What do you dislike about EZ Texting?** Seems to be a slow processing time for large groups **What problems is EZ Texting solving and how is that benefiting you?** We use it to notify guests & staff of closures & cancellations. **Official Response from Kelly Key:** > Thank you for your review. We're happy to hear the list upload feels intuitive and easy to navigate! We're sorry to hear about the slow processing times for larger groups, and we'd love to learn more about what you're experiencing. If you're up to it, please reach out to our support team so we can take a closer look and troubleshoot as needed. ### 2. EZ Texting Made Our Transition Seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Jane S. | Operations Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about EZ Texting?** EZ Texting is easy to use. The transition was seamless. **What do you dislike about EZ Texting?** There is nothing that comes to mind. I cannot think of any weaknesses. **What problems is EZ Texting solving and how is that benefiting you?** We have not experienced any problems with EZ Texting to this point. **Official Response from Kelly Key:** > Hi Jane, Thank you so much for your review! We’re thrilled to hear that your transition to EZ Texting was seamless and that you’re finding the platform easy to use. It’s also great to know everything has been running smoothly so far. If you ever have questions or want to explore additional features, our team is always here to help you get even more value out of your messaging. ### 3. Easy to use, quick and reliable. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about EZ Texting?** It's very user friendly and a simple platform for any level of user. Quick reports to show usage trends to help you determine how many credits you may need. **What do you dislike about EZ Texting?** At our annual renewal, we changed plans and it locked us out of the system like we were completely new users. It also use to charge one credit per SMS message and one credit for an MMS message - it now charges three credits for MMS, so make sure your messages are short and contain no graphics (even a smiley face). **What problems is EZ Texting solving and how is that benefiting you?** It allows for multiple lists and multiple key works for quick, easy enrollment and mass messaging to staff based on different needs/criteria. For example, is allows for quick, mass communication to staff when we have open shifts that need filling, or an all staff text about an upcoming event. Quick, easy and effective communication for a very affordable price. **Official Response from Kelly Key:** > Thank you for your review! We're glad you find EZ Texting user-friendly and effective for your communication needs. It's great to hear our reports help you monitor usage trends and manage credits efficiently. We apologize for any inconvenience caused during your annual renewal. MMS messages containing multimedia content do use more credits than plain-text SMS messages. Sending SMS texts under 160 characters without emojis can help keep credit usage low. Thanks again for your feedback and for choosing EZ Texting. If you need further assistance, please don't hesitate to contact us. ### 4. Far Exceeded My Expectations! **Rating:** 5.0/5.0 stars **Reviewed by:** Kate W. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about EZ Texting?** I love the price point, how user friendly it is, the interface is so simple and easy to use, the support is top notch. It does everything we need and more for a small business making it easy to scale but doesn't over complicate anything! **What do you dislike about EZ Texting?** Sometimes the notifications about new messages don't show so it can be annoying not to know there is a new message but it's relatively rare. **What problems is EZ Texting solving and how is that benefiting you?** It makes it easy to reach our customers quickly and to get immediate responses when we need them. I love that we can enter code into our website to easily get texts with any questions our customers have. **Official Response from Kelly Key:** > Hi Kate, Thank you so much for your wonderful review! We’re thrilled to hear that EZ Texting has exceeded your expectations and positively impacted your business. It’s fantastic that the web form s also working well for capturing customer questions right away—making communication seamless is exactly what we aim for. ### 5. Absolutely love!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about EZ Texting?** What I Like: Ease of Use: The platform is intuitive, with a clean interface that makes setting up campaigns quick and hassle-free—even for beginners. Strong Features: EZ Texting includes contact list segmentation, autoresponders, keyword management, analytics, and integration options with popular platforms like HubSpot and Mailchimp. Compliance and Reliability: It helps ensure messages are compliant with TCPA and industry standards, reducing risk for businesses. Customer Support: Their support team is responsive and helpful, with access to chat, email, and phone support. Overall Impression: EZ Texting is an excellent solution for small to medium-sized businesses looking to boost engagement, increase customer reach, and improve communication strategies. It delivers good value, especially for organizations that prioritize mobile-first marketing. **What do you dislike about EZ Texting?** Once you opt out of messaging you can't opt back in. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting helps solve the problem of slow or inconsistent communication with employees about HR and payroll matters. In a busy work environment, it can be challenging to make sure everyone sees important updates—especially when relying solely on email, which often goes unread or gets lost in inboxes. With EZ Texting, I can send instant text alerts for things like payroll deadlines, direct deposit confirmations, benefit enrollment reminders, and urgent HR updates. It ensures that employees receive the message right away and are more likely to take action quickly. This has reduced missed deadlines, minimized confusion, and improved overall communication efficiency across the organization. It’s especially helpful for reaching field staff or teams who aren’t regularly checking email. **Official Response from Kelly Key:** > Thank you for your review! We’re so glad to hear that EZ Texting’s ease of use, features, and reliable communication have been helpful for keeping your team informed about important HR and payroll updates. Thank you for your feedback on opting contacts back in. Contacts can rejoin your lists by texting your keyword to your EZ Texting number. This allows them to easily opt back in to receive your messages after unsubscribing. We appreciate your feedback and are thrilled that EZ Texting has become a valuable tool for your organization. Thank you for choosing us to help keep your team connected! ### 6. Fast, Easy-to-Use Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about EZ Texting?** It’s fast at sending messages and easy to use **What do you dislike about EZ Texting?** The credit system is confusing to me when using the program **What problems is EZ Texting solving and how is that benefiting you?** Quick at reaching customers **Official Response from Kelly Key:** > Thank you for your feedback! We’re glad to hear that you’re enjoying the speed and ease of use. That’s exactly what we aim to deliver. We also appreciate your feedback about the credit system. We understand it can take a bit to get familiar with how credits are used, and our team would be happy to help clarify things for you. Feel free to reach out to support anytime. They can walk you through how credits work and answer any questions you have. Thanks again for sharing your experience! ### 7. Bulk Messaging Made Easy with Smart AI Assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany H. | Customer Service, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about EZ Texting?** I can do bulk messages and that AI can help compose the message more professionally **What do you dislike about EZ Texting?** Nothing to complain about—I love it. It's become an essential part of the system, and I really appreciate its new functions. **What problems is EZ Texting solving and how is that benefiting you?** I have been able to contact multiple clients at the same time regarding their premium and binder payments. **Official Response from Kelly Key:** > Hi Tiffany, Thank you so much for your review! We're thrilled to hear that EZ Texting has made it easy for you to send bulk messages and that AI Compose is helping you create polished, professional communications. We also appreciate your kind words about our newer features. We're committed to continually improving the platform, and it’s rewarding to hear that those enhancements are making a difference for you. Thank you again for choosing EZ Texting. We're grateful for your feedback and are always here to support your success. ### 8. Message Drafts Lost When New Texts Arrive **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about EZ Texting?** Scheduling text messages; knowing if numbers bounce **What do you dislike about EZ Texting?** Deleting a text midway through typing because another comes in **What problems is EZ Texting solving and how is that benefiting you?** Communication to many at once **Official Response from Kelly Key:** > Thank you for your feedback! We’re glad to hear that scheduling messages and tracking bounced numbers have been helpful for your communication needs. We appreciate you sharing your experience with message drafts. We’d love to better understand what you’re seeing so we can take a closer look. Our support team is happy to connect and walk through it with you to make sure everything is working as expected and share any helpful tips along the way. Feel free to reach out anytime. We’re here to help! ### 9. User-Friendly Texting with Fast Delivery, Worth the Higher Price **Rating:** 4.0/5.0 stars **Reviewed by:** Brian Y. | Labor Relations Coordinator , Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about EZ Texting?** EX texting provides a easy to use, user friendly solution to MMS and SMS texting. It provides a quick delivery with a high rate of delivery. **What do you dislike about EZ Texting?** The price point is a little high for the industry, but that is made up for with a better user experience. **What problems is EZ Texting solving and how is that benefiting you?** EZ texting is used by my clients to provide quick news and event updates to their membership. **Official Response from Kelly Key:** > Hi Brian, Thank you for your thoughtful review! We’re so glad to hear that you find EZ Texting easy to use and reliable. We appreciate your feedback about pricing as well. While we aim to provide a best-in-class user experience and high deliverability, we’re always reviewing our plans to ensure they offer strong value for all users. Thank you for choosing EZ Texting. ### 10. Easy to use platform **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy R. | Chief Tech Officer3, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about EZ Texting?** I like how nice the people that work there are. They have real people who actually reply to my emails or my chats. I contacted them about one of my phone numbers on a different account and they were able to accommodate my request over the course of a couple of days which was very reasonable. I have recommended them to other business clients that I work with and they have adopted their service. **What do you dislike about EZ Texting?** I have nothing negative to say about EZ Texting. They are doing great. **What problems is EZ Texting solving and how is that benefiting you?** Texting confirmation information to our customers. **Official Response from Kelly Key:** > Hi Wendy, Thank you for taking the time to share your experience! We’re so glad to hear that our support team was able to assist you quickly and thoroughly. We’re also happy EZ Texting is helping you streamline customer confirmations. Thank you for sharing your feedback. We are honored to have your recommendation. ### 11. Easy, Flexible Text Scheduling and Credit Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2026 **What do you like best about EZ Texting?** The ease and flexibility to schedule texts/add credits to account **What do you dislike about EZ Texting?** The extra character limit with emojis :( **What problems is EZ Texting solving and how is that benefiting you?** Communications and marketing -- helps us reach our program participants and graduates quickly and effectively, often to a device that is already in their hands! **Official Response from Kelly Key:** > Thank you for your review! We’re glad to hear you’re enjoying the flexibility of scheduling texts and managing credits. It’s great to know EZ Texting is helping you reach participants and graduates quickly and effectively. We also appreciate your feedback about emojis and character limits. Emojis use special characters that fall outside the standard SMS character set. When those characters are included, carriers treat the message differently, which reduces the number of characters allowed per message segment. This behavior is controlled by carrier standards across the industry. We know it can be frustrating. Our team is always happy to help with tips to optimize message length. Thanks again for your feedback! ### 12. Easy to Use and Reliable Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about EZ Texting?** It's an easy to use tool that's reliable **What do you dislike about EZ Texting?** The credits structure is a little confusing but not a deal breaker **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting solves the need for being able to communicate to team members quickly and efficiently **Official Response from Kelly Key:** > Thank you for your review! We’re glad to hear that you’re finding EZ Texting easy to use and reliable. That’s exactly what we strive for. We also appreciate your feedback on the credit structure. We understand it can take a bit to get familiar with, and our team is always happy to help clarify how it works so you can feel confident using the platform. Thanks again for sharing your experience! ### 13. HR's best tool for communicating urgency **Rating:** 5.0/5.0 stars **Reviewed by:** Nadia S. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about EZ Texting?** The setup was very smooth. Our designated onboarding person, Vicky, was very knowledgeable, open to questions, and extremely helpful. After using it for eight months, employees are very happy—they stay informed, and it’s easy for us to communicate any schedule changes, inclement weather updates, or whether we are open or closed. Even team-building events are easier to advertise to all 80 employees at once. EZ Texting was exactly what we were looking for. It’s also great to have built-in AI that helps craft messages in different styles, keeping them as short or as long as needed. The owner is happy with the price we’re paying for this convenience! :) **What do you dislike about EZ Texting?** Constant double authentication for administrator. Can not send messages from app. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting has been a game-changer for our communication needs. Before using it, keeping all 80 employees informed about schedule changes, inclement weather updates, and company events was a challenge. Now, with just a few clicks, we can quickly and efficiently notify everyone at once, ensuring no one misses important updates. **Official Response from Kelly Key:** > Hi Nadia, Thank you so much for the thoughtful review! We’re thrilled to hear that EZ Texting has become such a valuable tool for your HR team. It's especially great to know your employees are staying informed and engaged. We also appreciate your feedback about the double authentication and app limitations. We're always working to improve the platform, and insights like yours help guide future updates. You can send group messages by logging into your account through your mobile web browser. It’s a great alternative when you're on the go. Thanks again for being part of the EZ Texting community. We’re honored to support your team! ### 14. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Olivia M. | Optometrist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about EZ Texting?** Our office really loves EZ Texting! We love that the message comes directly from the office number without having to have a special, different number to text to. Additionally, it is extremely easy to use. Very user friendly for all skill levels. It's also useful that images can be sent as well. **What do you dislike about EZ Texting?** I don't know if anything we dislike about EZ Texting at this time. Everything has worked great! **What problems is EZ Texting solving and how is that benefiting you?** It's allowing us to communicate with people if they aren't able to answer the phone. Quick responses are helping our communication. **Official Response from Kelly Key:** > Hi Olivia, Thank you for sharing your review! We’re so happy to hear that EZ Texting has been easy to use for your entire team and that you love being able to send messages directly from your office number. We’re thrilled everything has been working smoothly, and we appreciate you being part of the EZ Texting community! ### 15. EZ Texting Makes Campaign Management Simple and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Jared L. | Human Resource Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about EZ Texting?** What I like best about EZ Texting is how easy it is to use. The platform makes creating, sending, and managing text campaigns simple and efficient. I also appreciate the features like contact management, scheduling, and reporting, which help me reach my audience effectively without any hassle **What do you dislike about EZ Texting?** The cost can escalate quickly, especially for high-volume users. Some users may find the credit system expensive and confusing, complicating budgeting and ROI tracking. **What problems is EZ Texting solving and how is that benefiting you?** The platform offers automation features and AI-powered tools, streamlining communication processes and enhancing efficiency. **Official Response from Kelly Key:** > Hi Jared, Thank you for your thoughtful review! We’re so glad to hear that you find EZ Texting easy to use and that features like contact management, scheduling, and reporting make reaching your audience simple and effective. We appreciate your feedback about pricing and the credit system. We know that costs can add up for high-volume messaging, and our team continually works to keep pricing fair and transparent. We also release updates regularly based on customer input to make budgeting and credit tracking clearer. We’re thrilled that automation and AI tools are streamlining your communication process, and we appreciate you taking the time to share your experience with us! ### 16. Convenient and saves time; gets the message out quickly. **Rating:** 4.0/5.0 stars **Reviewed by:** Olivia Y. | Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about EZ Texting?** It makes it very convenient to send out text messages to a large group of clients at once. It's definitely convenient, efficient, and saves lots of time for us. The messages deliver quickly, and we like being able to communicate back and forth with out clients when we need to. **What do you dislike about EZ Texting?** I would say the only downside is still being charged a message credit for phone numbers that are not in service (because we don't know they're out of service and were only given numbers recently; it's also not uncommon for the type of clients we deal with to disconnect their numbers often). **What problems is EZ Texting solving and how is that benefiting you?** It's allowing for us to communicate easily with clients who prefer text messages as a means of contact. It also allows there to be written and saved record of our communications. **Official Response from Kelly Key:** > Hi Olivia, Thank you for your thoughtful review! We're so glad to hear that EZ Texting makes it convenient for you to communicate with your clients. It's great to know that fast message delivery and two-way texting are helping streamline your outreach. We appreciate your feedback on message credits for invalid numbers. If you need assistance with removing invalid phone numbers from your lists, our support team would be delighted to help. ### 17. Effortless to Use—No Complaints So Far **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany V. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about EZ Texting?** I like that it is so easy for people to join. **What do you dislike about EZ Texting?** I haven't found anything that I don't like yet. **What problems is EZ Texting solving and how is that benefiting you?** EZ texting will allow us to get information out to a lot of people very quickly. **Official Response from Kelly Key:** > Hi Brittany, We’re so glad to hear that EZ Texting has been effortless to use and that it’s helping you quickly share information with your audience. We truly appreciate your feedback and look forward to continuing to support your success. Thank you for your review! ### 18. The ease to use EZ Texting is amazing. Support is quick to reach back out and assist. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about EZ Texting?** It is neat organized and easy to navigate through. Customer Support is really easy to contact and assist in a timely manner. There are lots of features that are in the application that make the program easy to utilize. It is also easy to implement when reaching out to people we need to connect to. This program is easy to integrate on a day to day basis as I use this program 5-10 times a day. **What do you dislike about EZ Texting?** The mobile app sometimes does not work very well. **What problems is EZ Texting solving and how is that benefiting you?** Reaching out to Multiple People at once and having contact numbers merged immediately off of an excel word document. **Official Response from Kelly Key:** > Thank you for your thoughtful review! We’re happy to hear you find EZ Texting easy to use, well-organized, and supported by a responsive customer care team. We appreciate your note about the mobile app. For wider access to features and full functionality on the go, we recommend using EZ Texting through your mobile browser. Our team is always here if you’d like assistance or tips to make mobile use even easier. ### 19. User **Rating:** 5.0/5.0 stars **Reviewed by:** Anna M. | Agent/Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2025 **What do you like best about EZ Texting?** The fact that I am able to get in contact with customers and recruits that typically do not pick up a phone number that they do not know. **What do you dislike about EZ Texting?** Not being able to save or highlight a message that I need to go back to later. **What problems is EZ Texting solving and how is that benefiting you?** Getting in contact with more clients and customers **Official Response from Kelly Key:** > Hi Anna, Thank you for sharing your feedback! We’re glad to hear EZ Texting is helping you connect with more customers and recruits who might not otherwise answer a call. Regarding your note about saving or highlighting messages, you can actually mark messages as unread in your inbox, which makes it easy to return to them later for follow-up. If you’d like, our support team would be happy to walk you through how that works or explore any other ways we can help improve your experience. Please don’t hesitate to reach out. We’re here to help! ### 20. Good App for mass texts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about EZ Texting?** Being able to create different groups for multiple business locations. Makes it easier to send out important texts to certain group of people. **What do you dislike about EZ Texting?** Every time I try to login, a security alert pops up and makes accessing the website harder. **What problems is EZ Texting solving and how is that benefiting you?** The major problem EZ Texting is solving for me is when employees try to say they did not receive certain messages and I can show the delivery report as proof it was received. **Official Response from Kelly Key:** > Thank you for your review! We’re so glad to hear that creating groups for your different business locations has made communication easier and more organized. It’s great to know that delivery reports are also helping you ensure messages are received and providing added accountability. We’re sorry to hear about the security alerts when logging in. We’d love to help resolve that for you. Please reach out so we can take a closer look at your account and find a fix. We appreciate your feedback and are glad EZ Texting is helping your business stay connected! ### 21. Helpful Experience with Nothing to Dislike **Rating:** 4.5/5.0 stars **Reviewed by:** Kristin V. | People Ops Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about EZ Texting?** Helpful, makes it easy to communicate with team **What do you dislike about EZ Texting?** Everything is okay- nothing wrong. Keep the same **What problems is EZ Texting solving and how is that benefiting you?** Communication **Official Response from Kelly Key:** > Hi Kristin, Thank you for your review! We’re glad to hear EZ Texting has been helpful and made team communication easier for you. It’s great to know everything is working well, and we appreciate your support! ### 22. EZ is easy to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Amy B. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about EZ Texting?** It''s simple to set up, easy to start using. **What do you dislike about EZ Texting?** I'd like to have more administrators but $10 per month is prohibitive, so it limits our ability to use more of the functionality. **What problems is EZ Texting solving and how is that benefiting you?** How to communicate with a growing team of employees. In case of store closings in multiple cities, we have them sign up for an emergency response group and will communicate through there. **Official Response from Kelly Key:** > Hi Amy, Thank you for your review! We’re glad to hear that EZ Texting has been simple to set up and helpful for communicating with your growing team. We appreciate your feedback about the cost for additional teammates. We’ll be sharing this with our product team as we continue to evaluate options and improvements. If you’d like to discuss ways to optimize your account setup, our support team would be happy to help. Please reach out anytime! ### 23. Great SMS Features, Needs Better Notification Filters **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about EZ Texting?** Sends out SMS and updates contacts. I appreciate being able to send out images/links with my SMS. I appreciate my representative Zach who assists me with the billing. **What do you dislike about EZ Texting?** Expensive. The notification system, would like a cleaner filter for unread messages **What problems is EZ Texting solving and how is that benefiting you?** Reaching out to audiences via text, beneficial as a customized way (time wise) to text prospects/clients regarding events. **Official Response from Kelly Key:** > We’re so glad to hear that EZ Texting helps you reach your audience effectively and that you’re finding value in sending images and links with your messages. It’s wonderful to know that Zach has been helpful as well. We appreciate your feedback about the inbox. Our team is always looking for ways to make message management smoother, and suggestions like yours help guide future improvements. Thank you for being part of the EZ Texting community! ### 24. EZ Texting - excellent value **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about EZ Texting?** After reviewing multiple text services, I found EZ Texting to have the best value and features relative to their competitors. The onboarding process was very simple and the interface is easy to use. **What do you dislike about EZ Texting?** While it offers basic autoresponders, it lacks the deeper automation workflows available in platforms catering to larger organizations **What problems is EZ Texting solving and how is that benefiting you?** We've used the service for alerting staff to information that they might not otherwise see in email. Examples would be like if a parking lot is being redone and staff need to park elsewhere. Or a hazard of some sort crops up and they may not be at their computer. **Official Response from Kelly Key:** > Thank you for your thoughtful review! We’re so glad to hear that you’ve found EZ Texting to be a great value and that the onboarding process and interface have been easy to use. If you haven't already, we invite you to check out our new Workflows feature, which allows for deeper automation options. This could be a perfect solution for streamlining your campaigns and alerts like the ones you send to staff. We'd be happy to walk you through your specific use case and show you how Workflows can make sending messages even easier and more efficient. Thank you for choosing EZ Texting. We look forward to helping you get even more out of the platform! ### 25. EZ Texting is easy! Works well on mobile devices! Huzzah. **Rating:** 4.0/5.0 stars **Reviewed by:** Kyle M. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2022 **What do you like best about EZ Texting?** We enjoy the new workflow systems for automation and preplanned texts. The image using/creation tools have greatly improved. **What do you dislike about EZ Texting?** The contact system is still hit or miss. It is not intuitive or doesn't work correctly. **Recommendations to others considering EZ Texting:** Pricing can be confusing at first. Some features are behind additional paywalls after subscribing, not a deal-breaker, but was disappointing. It may have changed recently. **What problems is EZ Texting solving and how is that benefiting you?** We were able to interact with existing users and create seamless campaigns with recruitment and connectivity with new users. Worked great as a web-based application and fantastic on smart devices - something some of its competitors struggle with. **Official Response from Social EZ Texting:** > Kyle, Thank you so much for your review. We're happy to hear that you're enjoying EZ Texting & we especially love to hear how you're using us! When it comes to our pricing structure we appreciate your feedback and we will look to improve clarity moving forward. For now we currently have this breakdown on our site: https://www.eztexting.com/pricing. Sincerely, Taylor ### 26. Straight forward Easy Texting Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Bill C. | National Brand Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2025 **What do you like best about EZ Texting?** The interface is incredibly straightforward, making it easy to set up and manage text messaging campaigns quickly. I appreciate how intuitive the dashboard is—everything from creating messages to viewing reports is seamless and efficient. **What do you dislike about EZ Texting?** One thing I dislike is how unclear the credit system is when trying to understand actual costs. It’s hard to tell how much I’m truly spending per message, which makes budgeting and ROI tracking more difficult than it should be. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting is helping us overcome low engagement in our marketing efforts. The significantly higher open rates for SMS compared to email have made a noticeable difference in how quickly and effectively we reach our audience. It’s been a game-changer for timely promotions and urgent updates. **Official Response from Kelly Key:** > Hi Bill, Thank you for the detailed review! It’s great to know EZ Texting is helping streamline your messaging campaigns and drive better engagement. We also appreciate your feedback about the credit system. We understand how important clear cost visibility is, especially when budgeting and measuring ROI. Your input is incredibly valuable, and we’ll use it as we continue working to improve transparency and make it easier for users like you to calculate ROI more effectively. Thanks again for being part of the EZ Texting community! ### 27. Easy and Reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Tisha W. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about EZ Texting?** EZ Texting allows me to communicate important information to our field craft workers - many of whom do not regularly utilize email on their day-to-day jobs. **What do you dislike about EZ Texting?** I don't see any downsides to this platform. **What problems is EZ Texting solving and how is that benefiting you?** Communication with employees all over Florida and Georgia who do not regularly use email or have company email addresses. **Official Response from Kelly Key:** > Hi Tisha, Thank you so much for sharing your experience! We’re thrilled to hear EZ Texting is helping you easily reach your field craft workers, especially those who may not regularly check email. Timely communication is exactly what we aim to support. Thanks for choosing EZ Texting! ### 28. Easy Peasy Texting **Rating:** 4.5/5.0 stars **Reviewed by:** Roland W. | IT Director for Houston and DFW, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about EZ Texting?** What I like best about EZ Texting is how simple it is to set up. Adding contacts, creating groups, and scheduling messages are all super easy. Plus, the web portal is incredibly user-friendly **What do you dislike about EZ Texting?** Using it from a mobile device is a bit clunky, but it could definitely be smoother and easier to use for when we need to send a mass text on the go. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting has streamlined our internal communication, making it easy to mass communicate with our office about events and urgent updates, like hurricanes. It's not used for external marketing, but it’s significantly improved communication among colleagues, saving us time and effort. **Official Response from Kelly Key:** > Thanks so much for your feedback! We're glad to hear EZ Texting has made internal communication easier and that you’ve found the platform simple and user-friendly. We appreciate your note about the mobile experience. If you’d be open to sharing more about the challenges you’ve encountered on mobile, we’d love to learn more. Feel free to reach out using the “Feedback” link in the app. Thank you for being part of the EZ Texting community! ### 29. GREAT OPTION FOR EMPLOYEE COMMUNICATION **Rating:** 5.0/5.0 stars **Reviewed by:** CAROLYN S. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about EZ Texting?** THERE ARE MANY REASONS WHY WE USE EZ TEXTING AT MY COMPANY THE MAIN TWO ARE HOW EASY IT IS TO USE AND HOW I CAN GROUP EMPLOYEES FOR DIFFERENT TEXT. MY COMPANY USES THIS DAILY FROM URGENT INFORMATION TO CELEBRATORY TEXT. I PUSHED FOR THIS FEATURE SO THAT I WOULD NOT HAVE TO PERSONALLY TEXT 100+ WHEN SOMETHING NEEDED TO BE SAID. THE EASE OF SETTING IT UP AND SHOWING OTHERS HOW EASY IT IS TO USE REALLY HELPED WITH EVERYONE GETTING ON BOARD. I HAVE NOT HAD TO USE CUSTOMER SERVICE YET BUT IVE BEEN USING IT FOR SOME TIME SO THAT IS PROMISING. **What do you dislike about EZ Texting?** THE ONLY THING I WOULD CHANGE IS AN EASIER WAY TO SEE WHAT WAS RECENTLY SENT. I ALWAYS STUMBLE THROUGH THIS PART AND I'M SURE IF I READ THE INSTRUCTIONS I WOULD SEE AN EASIER WAY. **What problems is EZ Texting solving and how is that benefiting you?** N/A **Official Response from Kelly Key:** > Hi Carolyn! Thank you for sharing your experience with EZ Texting. We're delighted to hear that texting has become part of your company's daily operations. It's fantastic that you find it efficient to send different types of messages, from urgent notifications to celebrations. If you're open to it, our support team would be happy to walk you through the steps to view recently sent messages. Feel free to use the Live Chat feature or shoot us an email at Answers@EZTexting.com. We've also linked a help article on this topic. Thanks again for your review! ### 30. Effortless Navigation Makes It a Winner **Rating:** 5.0/5.0 stars **Reviewed by:** Dinah S. | Senior HR Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about EZ Texting?** It's easy to navigate. It's easy to make changes or update. **What do you dislike about EZ Texting?** So far, I haven't run into anything that I dislike about this application. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting is making it easier for our supervisors to reach out to employees when we have a staffing issue. **Official Response from Kelly Key:** > Hi Dinah, Thank you for your review! We’re so glad to hear that you find EZ Texting easy to navigate and update. It’s great to know the platform is helping your supervisors communicate quickly and effectively when staffing issues arise. We truly appreciate your feedback and are happy to hear EZ Texting is making your team’s communication smoother and more efficient! ### 31. EZ access, EZ contact and group uploads, EZ text crafting, EZ to send and EEEZZZ on the wallet!! **Rating:** 5.0/5.0 stars **Reviewed by:** Jay W. | Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about EZ Texting?** EZ to learn and EZ to execute. Proactive support. **What do you dislike about EZ Texting?** I do get a lot of emails! But that's okay, it prompts me to EZ'ily text something out!! **What problems is EZ Texting solving and how is that benefiting you?** Social media posts and messages are delayed. Email is almost a way of the past. EZ Texting allows me to reach my intended contacts RIGHT NOW!! **Official Response from Kelly Key:** > Hi Jay, Thank you for your great review! It’s wonderful to know that texting helps you reach your contacts instantly, especially when other channels like email and social media can feel delayed. Thank you for choosing EZ Texting. We’re excited to keep supporting your success! ### 32. Full featured but Clean simple interface **Rating:** 4.5/5.0 stars **Reviewed by:** Dave R. | Director IS&T, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about EZ Texting?** I appreciate the ease of use in managing and using the web application. We use it for company emergency or other all company or team communications. Onboarding new users is simple and sending standardized texts in real time or on a schedule is easy. **What do you dislike about EZ Texting?** The increase in annual cost but it is not prohibitive. We don't use it for marketing or customers, just internal employee communication. So there is no ROI on the overhead. A mobile app would be very useful. **What problems is EZ Texting solving and how is that benefiting you?** We DO NOT use it for SMS Marketing. Only one choice in the dropdown above. weird. We use it for internal all company emergency notification to employees. i.e.. Power outages, snow closures, etc... **Official Response from Kelly Key:** > Hi Dave, We’re glad to hear EZ Texting’s simple, streamlined platform has made internal communications easy for your team. It’s great to know onboarding and scheduling are working well for you! We do have an iOS mobile app available, and you can also access the full set of features by logging into your account through your mobile browser. If you need any help getting set up on mobile, our support team is happy to help! Thanks again for your feedback and for trusting us with your employee communications. ### 33. Ez texting is an excellent tool to communicate with potential and current customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2025 **What do you like best about EZ Texting?** The delivery reports are excellent. The responsiveness from the support team is great. Their automation is very useful for the purpose of sending a message to leads as soon as they sign up. Their onboarding process is straightforward and reasonable. Legitimate responses like questions from customers appear in the inbox. Very useful tool. **What do you dislike about EZ Texting?** Their email notifications and mobile app notifications send you updates about both opt-outs and regular, legitimate messages like questions from customers. It would be great to configure their email notifications and mobile app notifications to show only notify us about regular, legitimate messages because the opt outs take care of themselves. If a person unsubscribes, they won't receive our messages anymore. That situation is resolved, whereas questions from potential leads is not resolved until we respond to them. Therefore, those messages deserve more attention than opt-outs. **What problems is EZ Texting solving and how is that benefiting you?** We use ez texting to communicate with both leads and customers. This tool is especially useful because unlike email inboxes, texting does not have a default spam folder. Whereas some marketing emails make it to people's primary inboxes, and other emails do not make it and instead go to the spam folder, text messages sent from ez texting are received around 98% of the time, unless the person's phone number is a landline, invalid, not in use anymore, etc. The email spam folder prevents emails from reaching certain people's inboxes, but by leveraging text messages, you can avoid the spam folder and actually connect with your customers and leads. **Official Response from Kelly Key:** > Thank you for your thoughtful review! We’re so glad to hear that EZ Texting is helping you effectively communicate with leads and customers, and that our delivery reports, automation, and inbox management are making a difference in your outreach. We also appreciate your insight regarding email and mobile app notifications. We understand how important it is to focus on incoming replies. We will be sure to share this feedback with our product team for consideration in future updates. Thanks again for your feedback and for being a valued customer! ### 34. Great Communications Software **Rating:** 5.0/5.0 stars **Reviewed by:** Ernesto R. | Chief Executive Officer, Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about EZ Texting?** The great website design and how easy is to use **What do you dislike about EZ Texting?** To this point I dont have any negative thing to say **What problems is EZ Texting solving and how is that benefiting you?** By staying in communication with our customers, we can ensure that they are informed on their account and also about promotions **Official Response from Kelly Key:** > Hi Ernesto, Thank you for the wonderful review! We’re thrilled to hear that you’re enjoying the website design and how easy EZ Texting is to use. We appreciate you being part of the EZ Texting community! ### 35. Ez Text is Fast and very easy to learn **Rating:** 4.0/5.0 stars **Reviewed by:** Morgan b. | Receptionist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about EZ Texting?** you can have as many contacts as you want, I use it everyday for work **What do you dislike about EZ Texting?** There isn't really anything that sticks out that makes me dislike anything about Ez text **What problems is EZ Texting solving and how is that benefiting you?** We send text using Ez text to send reminder text to have the client call the company! **Official Response from Kelly Key:** > Hi Morgan! Thank you for your review. We're glad to hear that EZ Texting has been fast, easy to learn, and a valuable part of your daily work. It's terrific that reminder texts are helping your team connect more efficiently. That's what we aim to do! Thanks again for your feedback. ### 36. Great platform for mass texting super easy **Rating:** 5.0/5.0 stars **Reviewed by:** Evan S. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about EZ Texting?** EZ texting's Hubspot integration was SUPER easy for us to use, and the ease of sending mass texts was very clean. **What do you dislike about EZ Texting?** Whenever I send a mass text, sometimes i cant see the initial text I sent that's the only thing **What problems is EZ Texting solving and how is that benefiting you?** Mass marketing with dead leads **Official Response from Kelly Key:** > Hi Evan, Thank you for sharing your feedback! We’re glad to hear you’ve found value in our HubSpot integration and how easy it is to send mass texts. We’d like to learn more about the issue you mentioned with not being able to see your initial text after sending. Could you reach out to us at answers@eztexting.com or the in-app chat so we can investigate this further and help resolve it? We appreciate you choosing EZ Texting and look forward to helping you get the most out of the platform! ### 37. Easy to use SMS app for Sales Messages **Rating:** 4.5/5.0 stars **Reviewed by:** Shauna T. | Digital Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about EZ Texting?** Great features and cost effective. I enjoy using the AI writing to shorten my own writing **What do you dislike about EZ Texting?** I wish there were better ways to collect new users **What problems is EZ Texting solving and how is that benefiting you?** I use it to send out short blasts to remind customers of upcoming sales and new flyer drops **Official Response from Kelly Key:** > Hi Shauna, Thank you for your review! We are thrilled to hear that you're enjoying EZ Texting's features and AI Compose. We appreciate your feedback about list growth tools. If you haven't already tried them out, you might find our Keywords, QR codes, Sign-Up Forms, and Click-to-Text helpful for collecting new contacts. They’re designed to make growing your audience simple and effective. Please reach out if we can offer suggestions on your specific use case. Thank you again for your review. ### 38. Go to tool for texting **Rating:** 4.5/5.0 stars **Reviewed by:** Sahil B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about EZ Texting?** Quick & Easy with good deliverability & affordable **What do you dislike about EZ Texting?** Nothing Much to say, feels like it can be a little more user-friendly **What problems is EZ Texting solving and how is that benefiting you?** The issues it is solving is Mass Messaging & it is helping me saving a lot of my time **Official Response from Kelly Key:** > Hi Sahil, Thank you for your review! We’re so glad to hear EZ Texting is your go-to tool for quick, affordable, and reliable messaging. It’s great to know that mass texting is helping you save time and connect more efficiently. We also appreciate your note on usability. Our team updates the platform frequently based on feedback from users, and we’d love to hear any specifics you'd like to share. You can use the feedback link directly in the app. We value your input and it helps us continue improving the experience for you and others. Thank you for choosing EZ Texting! ### 39. EZ Texting has been a game changer in my company. **Rating:** 5.0/5.0 stars **Reviewed by:** Adam R. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about EZ Texting?** EZ texting makes it so easy for me to message multiple employees at one time. It has saved me so much time. **What do you dislike about EZ Texting?** I wish that I could have multiple people with different number associated with my account. **What problems is EZ Texting solving and how is that benefiting you?** Being able to communicate with all of my drivers quickly and efficiently is a game changer in my industry. We have to be able to communicate quick changes and EZ Texting helps us achieve that communication. **Official Response from Kelly Key:** > Hi Adam, Thank you for your review! We’re so glad to hear that EZ Texting has saved you time and made it easier to communicate quickly with your team. EZ Texting does offer the ability to have multiple numbers and teammates on your account. If you’re interested in setting this up, our support team would be happy to walk you through the available options and find the best fit for your needs. Thank you for choosing EZ Texting! ### 40. We've been using EZ Texting for our business communications, and it has been a game changer! **Rating:** 4.5/5.0 stars **Reviewed by:** C Marcela P. | Purchasing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about EZ Texting?** We love how easy it is to manage contact lists and send personalized messages. The delivery rates are excellent, and the reporting tools help us track engagement and improve our messaging strategy. **What do you dislike about EZ Texting?** While EZ Texting offers a convenient way to send mass texts and engage with customers, there are a few areas where the platform could improve. **What problems is EZ Texting solving and how is that benefiting you?** Customer support has also been responsive and helpful whenever we've had questions. **Official Response from Kelly Key:** > Thank you for your thoughtful review! We’re thrilled to hear that EZ Texting has made it easy to manage contact lists, send personalized messages, and track engagement. We’d love to hear more about the improvements you’d like to see. You can share feedback directly through the feedback link in your account or by emailing our team at answers@eztexting.com. Many of our enhancements come directly from user suggestions, so we truly value your input! Thank you for choosing EZ Texting. ### 41. Easy to Use, But Opt-Out Message Is Annoying **Rating:** 5.0/5.0 stars **Reviewed by:** Robin B. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about EZ Texting?** I like using EZ Texting because it is easy to use! **What do you dislike about EZ Texting?** Having to remove the opt out message every time **What problems is EZ Texting solving and how is that benefiting you?** Communicating with the manufacturing folks on the floor! **Official Response from Kelly Key:** > Hi Robin, Thanks for your review! We’re glad to hear that you find EZ Texting easy to use and that it’s helping you communicate efficiently with your team. We understand that the opt-out message can feel repetitive. To save time, you might consider creating message templates so you don’t have to edit or remove text each time you send a message. If you’d like help setting this please don’t hesitate to reach out to our support team. We’re happy to help you find the best setup for your needs. ### 42. EZ Texting EZ for Organization Emergency Preparedness **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about EZ Texting?** That we now have a way to send out mass texts to our staff due to emergency closures of locations due to weather conditions or road closures. Like that we can upload information through a spreadsheet. **What do you dislike about EZ Texting?** That is a fairly manual process to update. Other than that everything is great. **What problems is EZ Texting solving and how is that benefiting you?** A way to communicate during an emergency. **Official Response from Kelly Key:** > Thank you for sharing your feedback! We’re so glad to hear that EZ Texting is helping you quickly reach staff during emergencies like closures and weather events. We also appreciate your note about the manual process of updating. To help streamline things, many customers take advantage of our integrations and API to reduce manual work and keep contact lists automatically updated. If you'd like, our team would be happy to walk you through options or share some best practices to make updates faster and more seamless. Thank you again for your review! ### 43. Works well and EZ **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about EZ Texting?** I can utilize the app anywhere and get on to send texts to large groups of people **What do you dislike about EZ Texting?** You have to monitor how many people are on the texts and make sure you have them up to date so you are not spending extra credits sending to people that are no longer needed. **What problems is EZ Texting solving and how is that benefiting you?** We are able to send out mass texts to our entire workforce at once **Official Response from Kelly Key:** > Thank you for your review! We’re so glad to hear that EZ Texting makes it easy to send messages to large groups and stay connected with your entire workforce from anywhere. We appreciate your note about managing contact lists. Keeping lists updated is a great way to ensure you’re only spending credits on active contacts. Thank you for choosing EZ Texting! ### 44. Beginner-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Tristan H. | Operations Support Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about EZ Texting?** It's super easy campaign setup process that makes sending messages seamless. **What do you dislike about EZ Texting?** It sometime has issues sending messages to T-Mobile users **What problems is EZ Texting solving and how is that benefiting you?** Communicating with so many effectively and efficiently **Official Response from Kelly Key:** > Hi Tristan, Thank you for sharing your experience! We’re thrilled to hear that the simple campaign setup has made it easy for you to communicate with many people quickly and efficiently. We appreciate your note about occasional issues with messages to T‑Mobile users. While message delivery can sometimes be impacted by carrier filtering, our team actively works with carriers to ensure reliable delivery. If you continue to see issues, please reach out to our support team. We’d be happy to look into it further for you. ### 45. Ez text is great **Rating:** 4.5/5.0 stars **Reviewed by:** Maria I. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about EZ Texting?** Ease of use, customer service ability to do on my phone a app **What do you dislike about EZ Texting?** Inability to see what contact group leads are in **What problems is EZ Texting solving and how is that benefiting you?** Ability to easily communicate en masse w leads **Official Response from Kelly Key:** > Hello Maria, Thanks for sharing your experience! We’re so glad EZ Texting has made it easy for you to communicate with your leads. We appreciate your feedback about viewing which groups your leads are in. Feel free to reach out to our support team. We'd be happy to walk you through some tips to manage groups effectively in your account. ### 46. Amazing Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Kyra M. | Nutrition Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about EZ Texting?** EZ Texting is a great platform. It has been the best option for communicating with all of our program recipents. I really enjoy that EZ texting allows us to send out both mass group and individual text messages. As well as have the option to reply to our recipents in real time. The process to integrate contacts into the system is also very easy with endless options for transfer whether you use an excel sheet or another online platform or file type. The customer support is top tier also! They help walk you through all the steps to get started effiencently and even follow up to help if you run into any problem with implementation. **What do you dislike about EZ Texting?** I have no complaints about EZ Texting. It has been a pleasure to use EZ Texting to be communicate with our clients. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting allows for mass communication made easy. It is the final step we utlize to ensure we are making the final reference to our clients'neighbors to et them connected to long-term resources and opportunities available. **Official Response from Kelly Key:** > Hi Kyra, Thank you so much for your fantastic review! We’re thrilled to hear that EZ Texting has been such a great fit for your communication needs and has helped you stay connected with your recipients so effectively. It’s great to know that our customer support team has been able to assist you in getting started and providing follow-up help when needed. We take pride in offering top-tier support, so your kind words mean a lot to us! Thanks again for your review! ### 47. EZ texting is exactly like it sounds. it is very easy to use and very efficient. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about EZ Texting?** I love that i can create preset groups and then schedule texts to them **What do you dislike about EZ Texting?** there hasn't been anything i don't really like **What problems is EZ Texting solving and how is that benefiting you?** i Have to send out month text to hundreds of poeple and this allows me to do it easily without giving out my person number to them. **Official Response from Kelly Key:** > Thank you for your review! We’re so glad to hear that creating preset groups and scheduling texts has made it easy to stay connected with your audience. We appreciate you being part of the EZ Texting community! ### 48. Ease of use while getting the results and reporting hoped for! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about EZ Texting?** Most helpful is importing from our crm contacts to build sms marketing campaigns for. What's more is the SMS campaign build is seamless and executable without any time delay as you get real time delivery responses. **What do you dislike about EZ Texting?** My only dislike is the additional credits required when you want to use syntax fields and special characters in a campaign message. This extra charge of credits (although worth the cost - greater respond rates) is annoying. **What problems is EZ Texting solving and how is that benefiting you?** Solving the marketing issue of targeting the write segment(s) of our user base with the right message at the right time. This benefits especially when we have local events and we can be nimble with ex texting. **Official Response from Kelly Key:** > Thank you for the great review! We're so glad to hear that importing contacts and launching SMS campaigns has been smooth and effective for you. Real-time delivery and response tracking can make all the difference. It's great to know you're seeing those results. We appreciate your feedback on the additional credits for syntax fields and special characters. These do require more encoding, which is why they can impact credit usage, but you're absolutely right that they can also boost engagement. That said, we're always looking for ways to make our pricing and features even more user-friendly, so your input is incredibly valuable. Thanks again for choosing EZ Texting. We’re proud to support your marketing efforts! ### 49. Pros and Cons **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about EZ Texting?** - Pricing structure is fair - Easy to upload groups **What do you dislike about EZ Texting?** - Cannot text group from mobile - Does not intake photos attached to replies in a way that can be easily used from mobile app - Cannot send custom URLs easily - Doesn't handle dups well. **What problems is EZ Texting solving and how is that benefiting you?** Sending group texts **Official Response from Kelly Key:** > Thank you for your review! We’re glad to hear you find EZ Texting easy to use for uploading groups and that the pricing structure works well for your needs. We appreciate your feedback about mobile functionality. For full access to features like group texting and easier media management, we recommend using EZ Texting through a mobile web browser rather than the app. We’ll also be sharing your feedback with our product team as part of our ongoing updates and improvements. If you’d like help with managing duplicates, our support team would be happy to assist! ### 50. EZ texting helps with notifying tenants **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about EZ Texting?** Its quite easy to update groups as my tenants change frequently, so updating my csv file is easy **What do you dislike about EZ Texting?** It would make it easier if it automatically synced with my icloud contacts **What problems is EZ Texting solving and how is that benefiting you?** Eliminates the need for tenant notifications and is more effective than posing notices. Also great for notification for hosting events for our Biblestudy **Official Response from Kelly Key:** > Thank you for your review! Thank you for sharing your experience! We’re so glad EZ Texting has made it easy to keep tenant notifications and event updates organized and effective. Thanks again for being part of the EZ Texting community. ## EZ Texting Discussions - [How can I get more help setting up campaigns?](https://www.g2.com/discussions/30796-how-can-i-get-more-help-setting-up-campaigns) - 1 comment, 1 upvote - [Is there a way to integrate with Square?](https://www.g2.com/discussions/is-there-a-way-to-integrate-with-square) - 1 comment, 1 upvote - [How do I make the most use of my credits?](https://www.g2.com/discussions/how-do-i-make-the-most-use-of-my-credits) - 1 comment, 1 upvote - [Is there indeed any additional cost to the recipient to reply to a message sent from EZ texting?](https://www.g2.com/discussions/is-there-indeed-any-additional-cost-to-the-recipient-to-reply-to-a-message-sent-from-ez-texting) - 1 comment, 1 upvote - [How can I upload contact lists from a CSV file directly on to EZ texting?](https://www.g2.com/discussions/15139-how-can-i-upload-contact-lists-from-a-csv-file-directly-on-to-ez-texting) - 1 comment, 1 upvote - [View EZ Texting pricing details and edition comparison](https://www.g2.com/products/ez-texting/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+13%3A03%3A14+-0500&secure%5Bsession_id%5D=d657bc37-25ae-47d8-ae39-bb8764292324&secure%5Btoken%5D=b646795afb4b8640d9b3c4ad8ab68067d049c40f635a1c12355bdfe94ed42861&format=llm_user) ## EZ Texting Integrations - [API](https://www.g2.com/products/api/reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Intuit Mailchimp Open Commerce](https://www.g2.com/products/intuit-mailchimp-open-commerce/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## EZ Texting Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **SMS Platform** - Reporting - Automation - Text-to-Landline - Short Codes - API Integration **AI - RCS Business Messaging** - AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS ## Top EZ Texting Alternatives - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,864 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,460 reviews) - [Textedly](https://www.g2.com/products/textedly/reviews) - 4.6/5.0 (1,375 reviews)