--- title: CompuCom Reviews meta_title: 'CompuCom Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how CompuCom works for a business like yours. aggregate_rating: rating_value: 3.4 review_count: 6 scale: '5' date_modified: '2025-10-30' parent_category: name: Professional Services url: https://www.g2.com/categories/professional-services-bd3033f2-37d6-456f-88bb-632ef5fc83f5 --- # CompuCom Reviews **Vendor:** CompuCom **Category:** [Managed IT Services Providers](https://www.g2.com/categories/managed-it-services) **Average Rating:** 3.4/5.0 **Total Reviews:** 6 ## About CompuCom At CompuCom, we’ve seen the “office” as we’ve known it for decades change rapidly. Without reliable support, collaboration, and connectivity strategies for their increasingly distributed workforce, organizations will get left behind. OUR GUIDING PRINCIPLES: • Enable a Ready Now Experience by providing and supporting uninterrupted solutions and services • Deliver a Concierge Outcome through people and automation, driving increased end-user productivity • Strive for a Zero Dispatch Edge by delivering solutions that reduce the need for onsite services • Live Green by minimizing ours and our customers’ environmental impact through sustainable technology, innovation, and processes OUR SOLUTIONS: • Workplace Technology enables the best employee experiences and increases productivity • Employee and Technology Support delivers personalized support through omni-channel options • Digital Edge and Security brings reliable and secure connectivity to any device, anywhere, and anytime • Connected Workplace promotes productivity and ease of collaboration through technology • Elite Employee Experience provides end-to-end services configured to the needs of your business and users • IT Staffing Services offering staff augmentation, direct and contract hiring for your IT needs ## CompuCom Reviews ### 1. Compucom for enterprise **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2024 **What do you like best about CompuCom?** For companies that offer their employees different computers, phones and other technologies it allows them to easily service a broad offering with knowledgeable IT staff. staying up-to-date with the latest technology trends and innovations, can be beneficial for businesses looking to leverage new tech. **What do you dislike about CompuCom?** Service is a mixed bag and costs are high **Recommendations to others considering CompuCom:** Really for enterprise companies **What problems is CompuCom solving and how is that benefiting you?** CompuCom is a managed services provider that offers IT solutions and services to businesses. They focus on areas such as IT support, infrastructure management, and digital workplace services. They don't have their own "product" but instead offer tech as a service from manufacturering partners. ### 2. Not for small companies **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **Describe the project or task CompuCom helped with:** Compucom was our technical support. They assisted with any minor issues like Outlook not connecting or resetting passwords. They also cleaned up a couple of old computers that were running slow. **What do you like best about CompuCom?** The team that was there at the time (2020) was helpful and courteous. Very knowledgeable. We worked a few times with the French brothers. Awesome team! **What do you dislike about CompuCom?** Compucom raised their prices almost triple in 2020. It seemed like they were trying to get rid of all the small companies they were supporting. The French brothers were the most knowledgeable. Compucom had a high turnover in staff. If the French brothers were not there, our tech support tickets would stay open for days. **What problems is CompuCom solving and how is that benefiting you?** We eventually let Compucom go. We found reliable support for less. ### 3. Good services for outsourcing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2022 **Describe the project or task CompuCom helped with:** Mailroom services for invoice processing. **What do you like best about CompuCom?** Good service, friendly staff. Will jump in to help find a solution for you problem **What do you dislike about CompuCom?** Some antiquated processes and old technology **What problems is CompuCom solving and how is that benefiting you?** Mailroom outsourcing and automation to our claims system for processing ### 4. Wow it is a nice experience a good product I would love to have **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2019 **Describe the project or task CompuCom helped with:** Very good for team management operation and for effective work to clients satisfaction by getting records store and retrieving the information when needed **What do you like best about CompuCom?** Analysis are flexible and easy to use and it has features to use to manage large files which are very effective and works perfectly well **What do you dislike about CompuCom?** Nothing for now but It need proper management skills and good sales team **Recommendations to others considering CompuCom:** A fantastic product very easy to use quite appropriate and affordable **What problems is CompuCom solving and how is that benefiting you?** For collection of data and analysis and its very effective and providing good results ### 5. Good company needs more updated equipment **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2018 **Describe the project or task CompuCom helped with:** Software is slow at times and refurbished otherwise the workers are great with tending to needs and tickets urgently. **What do you like best about CompuCom?** Point of sale availability for store needs **What do you dislike about CompuCom?** Refurbished products which have to be swapped out mutiple times at times ### 6. Printer and pic msintenance **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2017 **Describe the project or task CompuCom helped with:** They provided us with support and maintenance for pic and printers **What do you like best about CompuCom?** Fast customer response time when called in **What do you dislike about CompuCom?** Some texhnician lack of experience in our product **Recommendations to others considering CompuCom:** Overall great provider ## CompuCom Discussions - [What is CompuCom Office Depot?](https://www.g2.com/discussions/what-is-compucom-office-depot) - [Is CompuCom a good company?](https://www.g2.com/discussions/is-compucom-a-good-company) - [What does CompuCom do?](https://www.g2.com/discussions/what-does-compucom-do) - [View CompuCom pricing details and edition comparison](https://www.g2.com/products/compucom/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+08%3A11%3A11+-0500&secure%5Bsession_id%5D=7bedc63f-f29c-4a64-8eca-62e54b9e87c7&secure%5Btoken%5D=45dd0815d0df67b7d67b6b6fdf99b5599f211623eacb54b1ab04095b9cb10a1f&format=llm_user) ## CompuCom Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top CompuCom Alternatives - [Western Computer](https://www.g2.com/products/western-computer/reviews) - 4.6/5.0 (202 reviews) - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (183 reviews) - [Growth Molecules, Customer Success](https://www.g2.com/products/growth-molecules-customer-success/reviews) - 4.9/5.0 (133 reviews)