Exei.ai is an Artificial Intelligence powered Virtual Assistant, a tool for helping businesses to elevate their customer service and automate the redundant operational tasks thereby reducing cost & elevating customer experience while driving growth. Exei integrates seamlessly with multiple channels including Websites, WhatsApp, Instagram, Facebook, Slack etc. Not only this, if any business wants to integrate Exei with their own standalone platform i.e. Web or Mobile Application, then Exei can be easily integrated via the standard APIs which comes with detailed documentation.
Exei is a self service no-code platform, which supports interactions in 80+ languages, accepts Audio inputs and its AI engine can be seamlessly trained and re-trained via multiple sources including website content, APIs, documents and even instant model training of the text.
Exei implementation cuts across multiple industry use cases with a unique value preposition of having the core as strong customer relationships, enriched customer experience, streamline & optimise operations, and help in business growth. From answering to customer queries 24x7 to recommending products & services along with designated URLs, Exei is built to offer unique experiences to your customers & capture visitors of your website as leads.
While Exei can capture leads, answer to customer queries in a human friendly and empathetic manner, schedule appointments, manage escalations, create tickets for your customers, perform actions like account updates etc, the real power also lies in advanced analytics and business insights which the platform provides for leads and every interaction which help businesses to understand their customers better, take meaningful decisions and run personalised campaigns.
Exei is built for businesses of varied sizes right from startups, SMBs to large enterprises and corporations. It is packaged to cater to the needs of different businesses of different sizes and keeping the pricing relevant for each business as per the package tier they chose.