What do you like best about Everlytic?
April 11, 2025
Still using Everlytic and now they've launched their omnichannel including WhatsApp and AI.
There's no mistake in choosing them!
Update 2023/10/10
Here's an email I send to my VP on 2022/08/01
Hey
Iβm very excited to share the below with you, more so because this is what we as Renault asked for earlier in the year.
Iβm bringing this to your attention because with the CRM development happening through PDC, that company building the new system keeps on βbad mouthingβ Everlytic.
I still feel Everlytic is the most innovative communication business for us. When I first moved over to them, they developed the SMS response for us (and all their users), meaning when an emailer bounces it automatically triggers an SMS requesting our customer for their email address and the most important, automatically updating the data without any human action.
They have also given us email to SMS, meaning if we donβt have an email address but mobile only, by sending the customer a link the customer can view the emailer on their mobile the same it would have seen in their mailbox.
Lastly, a reminder that they are a local company, in Melrose/Sandton. Their cost is in Rands with a top-up available. For the first time in probably 5 years thereβs been a slight increase in price but has been consistent otherwise. We have an active βaccount manager, Colinβ that frequently contacts us with new information, offering training to anyone interested and support team thatβs only an email away.
I thought credit should be given to those we so often work with and forget to share their achievements too, more so if their new function was triggered by ideas we asked forπ
Liezl Review collected by and hosted on G2.com.
What do you dislike about Everlytic?
Current 2023, Our Corporate Identity has changed. Our Social Media Icons are white on black. As it stands today, I have to change this manually with images.
Making this change will affect all users, so Everlytic developers are looking at assisting us.
Previous
currently - nothing
and you will see from my "letter to my boss", I am fighting to not only keep them but get other departments to use them as well. Review collected by and hosted on G2.com.