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Everlytic Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users enjoy the intuitive and user-friendly interface of Everlytic, making navigation and usage a breeze. (10 mentions)
Users commend the excellent customer support from Everlytic, enhancing their overall experience with the platform. (9 mentions)
Users value Everlytic for its intuitive and user-friendly design, enhancing their communication and engagement efforts significantly. (7 mentions)
Users value the robust analytics of Everlytic, enhancing strategies and understanding audience engagement effectively. (5 mentions)
Users value the easy creation of campaigns in Everlytic, enhancing efficiency and effective audience engagement seamlessly. (5 mentions)
Users express frustration over missing features like an undo button and inferior email design capabilities on Everlytic. (4 mentions)
Users find the template limitations challenging, particularly with design flexibility and visual builder complexity. (4 mentions)
Users find the design quality lacking, citing clutter, inconsistent elements, and layout limitations affecting usability. (3 mentions)
Users express frustration with email management issues, including poor setup support and delayed cancellation responses. (3 mentions)
Users find the learning curve challenging, especially with the complex visual builder and template creation process. (3 mentions)

5 Pros or Advantages of Everlytic

5 Cons or Disadvantages of Everlytic

Everlytic Reviews (76)

Reviews

Everlytic Reviews (76)

4.6
76 reviews
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JD
Jolize D.
Consultant: Bulk Communication
Mid-Market (51-1000 emp.)
"Powerful communication tool"
4.5/5
What do you like best about Everlytic?

Everlytic is really an all in one bulk communications platform, offering everything you need for your company's bulk messaging. Can send thousands of messages with ease and speed. Easy to set up campaigns. Great customer support and training. Review collected by and hosted on G2.com.

What do you dislike about Everlytic?

It's not easy to use when you use it the first time. Everlytic can not keep copies of the physical emails that were sent - our clients and financial intermediaries often ask for proof of communication although Everlytic gives detailed stats regarding undelivered emails, if the client opened the email (message tracking). Review collected by and hosted on G2.com.

Response from Ryno Scheepers of Everlytic

Hi Jolize,

Thank you for sharing your feedback with us.

Kindly send an email to consult@everlytic.com, our transactional email solution allows you to receipt your emails.

Katharine P.
KP
Katharine P.
Head of digital content
Mid-Market (51-1000 emp.)
"User-friendly, well-supported platform"
5/5
What do you like best about Everlytic?

Everlytic has a very user-friendly CMS. Even relatively complex processes are fairly easy to figure out. Regular training and one-on-one support also helps us to produce the best email campaigns we can. Review collected by and hosted on G2.com.

What do you dislike about Everlytic?

Occasionally the system does have small bugs. At present the hover state is very sensitive so I am struggling to edit some things - especially when the icons are very small, the hover state disappears as my cursor approaches the move or edit button which is quite frustrating. Review collected by and hosted on G2.com.

Response from Alana Major-Simpson of Everlytic

Hi there, we will be sure to investigate this with our support team. Thank you for the feedback!

MS
Magdaleen S.
Pan Macmillan SA
Small-Business (50 or fewer emp.)
"Easy to use and super effective for marketing"
5/5
What do you like best about Everlytic?

The interface is very easy to understand and use. Our mailers look great and we can show a variety of content while targeting the right people. It is also reassuring that the team is based in SA and we can have in-person training if needed. Review collected by and hosted on G2.com.

What do you dislike about Everlytic?

Some of our team members say there are issues when using it in Chrome - slow. Using it in Microsoft Edge works perfectly though. Some members forget to save work so an automatic save every few seconds would help. Review collected by and hosted on G2.com.

Response from Alana Major-Simpson of Everlytic

Hi there, thank you so much for sharing your experience with us! Feel free to reach out to our support team if your team comes across a latency issue while using chrome.

MN
Mntungwa N.
Digital Channel manager
Enterprise (> 1000 emp.)
"Everlytic tool is wonderful"
5/5
What do you like best about Everlytic?

The ability to track the delivery of messages and the engagement rate on each message. Being able to track which links get the most clicks enables us to really understand what our audience is interested in. Review collected by and hosted on G2.com.

What do you dislike about Everlytic?

I think autosaving while working to build your email would be great. Sometimes you click back on the browser by mistake and if you have not saved your updates you lose all the work. Review collected by and hosted on G2.com.

Response from Alana Major-Simpson of Everlytic

Hi there, thank you so much for sharing your experience with us.

Vernon C.
VC
Vernon C.
Infrastructure Manager
Mid-Market (51-1000 emp.)
"The good the bad and the ugly :)"
3.5/5
What do you like best about Everlytic?

Before I mention the actual product, the account management and support at Everlytic are excellent, which is one reason we stay with the platform. I believe you can still have an okay platform if your service/support team is always there with you; that is more important. Review collected by and hosted on G2.com.

What do you dislike about Everlytic?

There are better native integration options with other platforms. That is the biggest downside with the Everlytic Hubspot integration would be such a big win for Everlytic for example. Another thing I could mention is charging for contacts that are actively being sent emails and not the unsubscribers. Review collected by and hosted on G2.com.

Response from Alana Major-Simpson of Everlytic

Hi there, thank you so much for sharing your experience with us, feel free to reach out to consult@everlytic.com, we will put you in touch one of our integration developers.

NW
Nicole W.
Personal Assistant
Mid-Market (51-1000 emp.)
"Everlytic is a wonderfully useful tool in business"
5/5
What do you like best about Everlytic?

It is so easy and convenient, especially when sending bulk emails. The form functionality and landing pages are great for invitations. Emails are personalised to add that special touch. Review collected by and hosted on G2.com.

What do you dislike about Everlytic?

When importing contact and personalising the recipient's greeting name, it would be great if that name only applies to that specific data list. Sometimes the same contact is added to many lists, but the sender is different and greets the recipient differently. I often edit contact names before sending the next email (using an existing data list for weekly newsletters). Review collected by and hosted on G2.com.

Response from Alana Major-Simpson of Everlytic

Hi there, thank you so much for sharing your experience with us, feel free to reach out to consult@everlytic.com, we would love to assist you with a solution on the way your contacts are imported.

Munira K.
MK
Munira K.
Graphic designer, social media coordinator
Mid-Market (51-1000 emp.)
"Very effective email builder, however there should be more options in the functions and templates"
3.5/5
What do you like best about Everlytic?

Provides clear instructions and easy to use, also the ability to send bulk emailers in a few clicks. Easy to manage and upload contacts. Frequent emailers from Everlytic notifying us of changes and new features. Review collected by and hosted on G2.com.

What do you dislike about Everlytic?

Limitations with creativity, eg the placeholders should be editable (able to increase or decrease as needed). I am currently working on an emailer where a 4 block placeholder would be ideal yet it does not support this. Review collected by and hosted on G2.com.

Response from Alana Major-Simpson of Everlytic

Hi there, thank you so much for sharing your experience with us, feel free to reach out to services@everlytic.com - our digital campaign specialists would love to review on your email template design.

Chris d.
CD
Chris d.
Executive manager
Small-Business (50 or fewer emp.)
"Amazing app, makes email marketing extremely easy."
5/5
What do you like best about Everlytic?

Drag and drop functionalities and testing future. The templates are easy to use and you can change and save them to your needs. Importing contact is an simple process. Review collected by and hosted on G2.com.

What do you dislike about Everlytic?

Maybe on the training side, I do not use all the functionalities because I do not know how to use them. If I had time to experience perhaps but time is not always available. Review collected by and hosted on G2.com.

Response from Alana Major-Simpson of Everlytic

Hi there, thank you so much for your feedback! To ensure all of our client's has access to our Software Platform Training, we have a few recording's which you can watch in your own time. Basic Software Training: https://www.youtube.com/watch?v=BMt26qEnzM0 - Advanced Software Training: https://www.youtube.com/watch?v=6JXjwsoGXqE

Phathutshedzo Given M.
PM
Phathutshedzo Given M.
Customer Engagement Manager
Enterprise (> 1000 emp.)
"In most cases Everlytic is able to do a complicated build within a short time frame"
4.5/5
What do you like best about Everlytic?

The willingness to adopt based on the client's needs and openness to try new things. Review collected by and hosted on G2.com.

What do you dislike about Everlytic?

Sometimes during reverts, the work may come back unchecked or with changes done in previous reverts, and new changes are done on the original files, not the work-in-progress files, which would be more updated. Review collected by and hosted on G2.com.

Response from Alana Major-Simpson of Everlytic

Hi there, thank you so much for your feedback!

Sean O.
SO
Sean O.
Head of Digital : South Africa
Mid-Market (51-1000 emp.)
"Rock solid tool for your business"
5/5
What do you like best about Everlytic?

Everlytic has become a daily tool for our business. The support and ability to integrate into our business systems has done wonder for our campaign analysis and progression Review collected by and hosted on G2.com.

What do you dislike about Everlytic?

The only downside for our Everlytic system is not being able to SMS international clientele, otherwise, be are very happy. Review collected by and hosted on G2.com.

Response from Alana Major-Simpson of Everlytic

Hi there, thank you so much for your feedback! Please feel free to reach out to consult@everlytic.com. One of our Client Relationship Manager's will share the costing per SMS, based off the country you would like to send the SMS to, they will also process the setup of the international SMS environment for you.