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Everlaw Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Everlaw Reviews (754)

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Reviews

Everlaw Reviews (754)

View 2 Video Reviews
4.7
754 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Everlaw for its user-friendly interface and responsive customer support, which significantly enhance the document review process. Many appreciate how the platform streamlines organization and search capabilities, making it easier to manage large volumes of documents efficiently. However, some users note a steep learning curve due to the platform's extensive features.

Pros & Cons

Generated from real user reviews
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Verified User in Legal Services
AL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Excellent E-Discovery Tool"
5/5
What do you like best about Everlaw?

For me, it's the ease of administration of the databases. Easy to upload. Easy to Export and produce. Attorney feedback has been very positive. Support has been outstanding when we have questions on how to do things. They dive into the issue and stay with you until it has been resolved. Review collected by and hosted on G2.com.

What do you dislike about Everlaw?

There isn't much to dislike with Everlaw. It does the job we need it to do and our attorneys find it easy to work with. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Enterprise (> 1000 emp.)
"Everlaw is a user-friendly document review platform and is easy to teach others to use."
5/5
What do you like best about Everlaw?

Everlaw is fast in processing data and it has an itergrated media transcription tool that generates audio transcribed text. It is also easy to implement in a large support model. They have an excellent Customer Support team that helps you navigate and issues that may arise. They are very open to user feedback that helps to improve the platform. Review collected by and hosted on G2.com.

What do you dislike about Everlaw?

Lack of a complete archival solution that allows you to take down databases, store them on your local storage, and then rehydrate your data to resume working with your database as it was before. However, they do have an option suspend databases to help preserve the data to be able to quickly make it availabe at a later time. Review collected by and hosted on G2.com.

Response from Miguel Allende of Everlaw

Thank you for sharing your feedback! Our latest relase now includes a solution to this issue. Everlaw supports database cold storage via Everlaw Archive. Everlaw Archive lets you archive inactive databases in a lower‑cost, non‑reviewable, non‑exportable state while preserving all documents, work product, and configurations exactly as they were. You can later restore access with your prior work intact. You can find more information about Everlaw Archive in our knowledge base article.

See how Everlaw improved
Kevin M.
KM
Kevin M.
Small-Business (50 or fewer emp.)
"Unmatched Features and User-Friendly Design—A Customer-Focused Solution"
5/5
What do you like best about Everlaw?

This technology stands out for its impressive ability to listen to both customers and the industry, thoughtfully analyzing their challenges and providing solutions that are specifically tailored to their needs. The platform is exceptionally easy to use, and the extensive range of features it offers is unmatched. Furthermore, implementing the product is straightforward and highly user-friendly. The customer support we receive from Everlaw is truly outstanding. Review collected by and hosted on G2.com.

What do you dislike about Everlaw?

The price is still higher compared to some other competitors. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Excellent software for document review"
5/5
What do you like best about Everlaw?

My favorite part of Everlaw is the search function. As someone who reviews a lot of documents, the search function makes it so easy to filter out the documents you don't need because it's so customizable. This saves me a great deal of time that can be spent focusing on my actual work. Review collected by and hosted on G2.com.

What do you dislike about Everlaw?

I wish the hit highlight function worked more consistently when a document is in image mode. Many documents only show the highlights when in text view. This slows me down because it is then difficult to find where the key term was when you flip back to image view. Review collected by and hosted on G2.com.

Response from Miguel Allende of Everlaw

Thank you for sharing this feedback. We understand how disruptive it is when hit highlighting is not consistently visible in image mode, especially when that slows down review.

Everlaw’s hit highlighting on an image is currently supported only when the image has embedded or searchable text. If the document image is not a PDF with extractable text, the hit-highlighting panel will only appear in Text view. Everlaw’s review guidance also notes that PDF view provides more review functionality than Image view when searchable text is available.

If helpful, these Knowledge Base articles explain the current behavior and review-window options (see link below).

We appreciate you calling this out and understand why more consistent hit highlighting between text and image views would make review more efficient.

See how Everlaw improved
Maulik P.
MP
Maulik P.
Project Lead eDiscovery
Legal Services
Mid-Market (51-1000 emp.)
"Ease of Use:"
5/5
What do you like best about Everlaw?

The platform has a clean and intuitive interface, making it easy for our team to navigate. Searching, filtering, and tagging documents is straightforward, which helped us quickly adapt even as first-time users. Review collected by and hosted on G2.com.

What do you dislike about Everlaw?

As on now, I don't think there is an issue with Tool Review collected by and hosted on G2.com.

craig r.
CR
craig r.
"Intuitive and Functional but Needs UI Tweaks"
4.5/5
What do you like best about Everlaw?

I find Everlaw's intuitive and easy-to-use interface particularly beneficial for my document review work, which has been seamless over the years. The feature that allows me to see different document groups and save my searches automatically enhances my productivity. Additionally, the story builder and binders are extremely helpful in my workflow, while the overall functionality of Everlaw stands out as being great. Review collected by and hosted on G2.com.

What do you dislike about Everlaw?

I would prefer if the arrows to move to the next document were relocated. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great software!"
3.5/5
What do you like best about Everlaw?

Everlaw is brilliant if you need to do any sort of data filter, document review, search term reports etc. The software is very user friendly and has helpful guides available for all your issues. Review collected by and hosted on G2.com.

What do you dislike about Everlaw?

Speed issues when uploading large set of data into the platform. To improve this, it would be nice to have consistency when loading data in. Review collected by and hosted on G2.com.

Response from Miguel Allende of Everlaw

Hello,

Thank you so much for taking the time to leave a review and share your feedback, and sorry to hear you've experienced speed issues when uploading large data sets. When it comes to uploading native data, we have some recommendations for ensuring your upload runs as quickly as possible:

When submitting files for upload, drag and drop folders or files into the Everlaw browser window rather than selecting “browse.” This optimizes memory-reading speeds.

It is also recommended to upload data via a wired ethernet connection rather than a wireless connection if possible.

If data is being uploaded from an external hard drive connected to your computer via USB port, it is recommended to use a USB 3.0 compatible device connected to a USB 3.0 port.

This type of USB port, also known as a “SuperSpeed USB port,"" is typically labeled with the letters “SS.” Using USB 3.0 ensures the fastest possible data-transfer speeds when pulling data from your external device.

If you slow upload speeds persist, please reach out directly to our suport team (support@everlaw.com) who are happy to assist you with any issues! Additionally, our Data Operations team is available to upload your data on your behalf, free of charge! To learn more about that process, please see this Knowledge Base article.

See how Everlaw improved
Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Fast, reliable, and easy to use"
5/5
What do you like best about Everlaw?

Unlike other e-discovery platforms, you do not have to wait for the following document to load in your review. They have a setup that makes it easy to create productions on your own, unlike other platforms and vendors. Review collected by and hosted on G2.com.

What do you dislike about Everlaw?

When I find something, I will let you know. Review collected by and hosted on G2.com.

Bianca S.
BS
Bianca S.
Small-Business (50 or fewer emp.)
"User-Friendly Platform with Excellent Support and Time-Saving Features"
5/5
What do you like best about Everlaw?

This platform is very user-friendly and makes it easy to onboard new users. The customer service is excellent, and it has saved our team a significant amount of time. Review collected by and hosted on G2.com.

What do you dislike about Everlaw?

This product offers a wide range of features and functions. I only wish I had more time to explore and make use of everything it has to offer. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Intuitive Interface, But Threading and Deduplication Need Improvement"
4.5/5
What do you like best about Everlaw?

Everlaw is extremely intuitive, especially for outside counsel. The production workflow is easy to manage and understand, and significantly reduces human error with its automated QC and clearly defined workflow templates. I also greatly appreciate the helpful customer support. Review collected by and hosted on G2.com.

What do you dislike about Everlaw?

The threading and de-duplication functions do not work well together: Ideally, you should be able to reduce email (or chat) threads to a single most-inclusive record, and then dedupe those, but the Everlaw user interface displays the lesser inclusive emails in the document list anyway. (You need to perform threading, save to a binder, and then dedupe as a workaround.) Review collected by and hosted on G2.com.

Questions about Everlaw? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

WK
Wesley Keesler
•
Last activity about 5 years ago

We do a lot of work with load files after productions to make them simpler for counsels to review. Would Everlaw look at including a visually appealing spreadsheet option in load file exports?

JH
Jeremy Hanika
•
Last activity about 5 years ago

Can you reconfigure the platform so users and establish families independent of the order in which the documents were uploaded?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

11%

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