EventsAir Reviews & Product Details

EventsAir is an all-in-one event management platform that helps professional event planners and organizations plan, deliver, and manage in-person, virtual, and hybrid events of any size or complexity from a single system. The platform is built to support the full event lifecycle, bringing planning and budgeting, registration and payments, attendee communication, onsite delivery, and post-event reporting together in one connected environment rather than across separate tools. This gives event teams a single source of data across their events, supporting collaboration between team members and real-time decision-making during live delivery. Core functionality includes event websites and registration, with customizable forms, payment processing, and attendee management; onsite and mobile event tools, including check-in, badge printing, mobile event apps, and session and room management for in-person and hybrid events; virtual and hybrid delivery capabilities such as livestreaming and virtual attendee engagement; sponsor and exhibitor management, including exhibitor portals, sponsorship packages, and lead retrieval; and reporting and analytics tools that give event teams visibility into registration numbers, attendee engagement, revenue, and other performance metrics to support ROI measurement and future event planning. EventsAir also includes Air Intelligence, a layer of AI-powered assistants built across the platform that work from a live, connected view of event data. This includes an in-app conversational assistant that answers attendee questions and delivers real-time recommendations, a content assistant that drafts on-brand event communications, and a planning assistant that surfaces insights and performance comparisons directly from event data, without manual reporting. The platform is used by associations, professional conference organizers (PCOs), corporations, government agencies, and universities to manage events ranging from single-day meetings to multi-day international conferences with thousands of attendees. Headquartered in Brisbane, Australia, with additional offices in the United Kingdom and United States, EventsAir supports customers running events across 18 countries.

Seller

EventsAir

Discussions

EventsAir Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Ben McGill

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

EventsAir Integrations

(4)

Verified by EventsAir

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Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/8/2026

"A Great All-in-One Solution for Events"

3.5/5

What do you like best about EventsAir?

The UI in this year's iteration of the EventsAir app has been noticeably cleaned up, accompanied by visible performance improvements in both speed and overall responsiveness. Onboarding was seamless and quick, making it easy to get up and running right away. The platform offers a bunch of great built-in integrations, including QuickBooks, which is a nice bonus. Overall, their customer support team responds quickly and is genuinely helpful for standard troubleshooting. Lastly, CSS customizations give the app plenty of visual flexibility. Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

The drag-and-drop builder is a great starting point, though achieving a visually appealing app requires some basic coding (HTML & in-line CSS). One thing we found after onboarding was that JavaScript & external scripts weren't supported. Additionally, while the customer support is already wonderfully responsive, offering a bit more hands-on guidance for custom code or feature requests would be a fantastic bonus. Finally, gently streamlining the backend navigation would make the app-building process even more intuitive and seamless for organizers. Review collected by and hosted on G2.com.

What problems is EventsAir solving and how is that benefiting you?

EventsAir solved our need for a dedicated, reliable mobile app for our annual event, giving our attendees a central place to access schedules, updates, and key event details. The biggest benefit was having an out-of-the-box solution that worked smoothly without requiring us to build something from scratch. On top of that, their app publishing team was fantastic, they handled the submission and launch process seamlessly, taking a huge technical burden off our plates. Review collected by and hosted on G2.com.

Response from Alex Urquhart of EventsAir

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Thank you for the detailed review! We’re glad you’ve noticed this year’s improvements to the app’s interface and performance, and that onboarding, our built-in integrations and our support team have all made it easy to get up and running!

Thank you also for the helpful feedback on the app builder. Your thoughts on making it easier to create a polished design without coding, on JavaScript and external scripts, and on simplifying the backend navigation have been passed on to our product team.

If you’d like more hands-on guidance with custom code or want to talk through a feature request, please reach out to your account manager - we’d be happy to help you get the most out of your app.

Samantha O.

Senior Event Manager

Small-Business (50 or fewer emp.)

10/5/2026

"All-in-One Event Management with Reliable 24/7 Support"

5/5

What do you like best about EventsAir?

Everything is in one place and there is 24/7 support which is always great if we have a problem. It supports the teams performance by offering effective and efficient Event Management tools. Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

Sometimes it is hard to find different aspects but the 24/7 support is always good to fall back on. Review collected by and hosted on G2.com.

Response from Alex Urquhart of EventsAir

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Hi Samantha, thank you for the great review! We’re glad that having everything in one place and our 24/7 support helps your team run events smoothly. We also appreciate the feedback about finding your way around the platform. Our Help Centre and EventsAir Academy have guides and short training modules to help you find features quickly, and our support team is always happy to walk you through anything. Thanks for being part of the EventsAir community!

Verified User in Computer Software

Mid-Market (51-1000 emp.)

4/28/2026

"Onboarding total nightmare: Two Months In and Still Not Live"

2/5

What do you like best about EventsAir?

The onboarding process has been a nightmare Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

It has been two months since we signed our contract, and we just went live with one app but there are still issues. The other module still needs work. We gave them our dates (all of which were missed). We have sporadic meetings with their different teams, but they don't help us or ensure all necessary steps are completed. Our CSM went on vacation for 10 days and gave us an 800# and the pooled CS email. I emailed it multiple times and no one got back to me. One saving grace is that their support team is responsive and helpful via email. The modules can do a lot, but it is complicated to set up. Review collected by and hosted on G2.com.

Response from Alex Urquhart of EventsAir

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Thank you for your candid feedback, and we’re sorry your onboarding hasn’t gone the way it should have.

Missed dates and gaps in communication aren’t the experience we want for any customer, and we take this seriously. We’re glad our support team has been responsive by email, but you deserve a clear, coordinated path to going live on every module.

We’d like to make this right. We can appreciate if you would like to remain anonymous, however if you would like to submit a contact form at https://www.eventsair.com/contact we can identify your account so a senior member of our team can review your project, confirm a clear plan for your remaining module, and make sure you have a dedicated point of contact from here.

Apologies again for your experience so far, we hope to do better moving forward.

Verified User in Education Management

Small-Business (50 or fewer emp.)

10/5/2026

"Accommodation Needs a Bit More upgrades."

3.5/5

What do you like best about EventsAir?

It updates very quickly all modules, except Accommodation. Here they will need to do a bit more. Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

could not say. I am pretty satisfied. Eventually, the fact that they do not care much about upgrading accommodation issues. Review collected by and hosted on G2.com.

Response from Alex Urquhart of EventsAir

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Thank you for your review, and we’re pleased to hear you’re satisfied overall and enjoying our regular updates.

We appreciate your feedback on the Accommodation module. We are currently working on improving the accommodation portal as we speak. The team are working hard to showcase this either end of this year or start of next.

If there are specific features or workflows you’d like to see improved, we’d love to hear more. Please reach out to your account manager so we can pass your ideas on in detail!

Samantha T.

Chief Operating Officer

Small-Business (50 or fewer emp.)

9/18/2025

"Supportive and Informative Onboarding Experience"

5/5

What do you like best about EventsAir?

The onboarding team (Francie & Deanna) have been fantastic - very informative and always ready to troubleshoot and problem-solve any questions we had. What I particularly like best about EventsAir is how the platform brings everything together in one place. The abstract system, registration, and contacts are all integrated, which makes managing information much easier and more efficient to use. Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

Our conference is a little complex, and one challenge we’ve encountered is with a 3-person panel format for abstract submissions. At no fault of our own, the system isn’t quite set up yet to support this functionality, which creates a bit of a limitation for us. We have found a solution for now; however, we are looking forward to it being more streamlined. Review collected by and hosted on G2.com.

What problems is EventsAir solving and how is that benefiting you?

EventsAir is helping us simplify the complexity of managing a large-scale conference by centralising abstracts, registrations, and contacts in one platform. This integration saves time, reduces duplication, and makes the process much more efficient.

While our 3-person panel abstract format has been a challenge, and the system doesn’t yet fully support this setup, we’ve implemented a temporary workaround. Even so, having everything in one place has been a huge benefit, and we look forward to seeing more streamlined functionality in the future. Review collected by and hosted on G2.com.

Response from Alex Urquhart of EventsAir

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Hi Samantha, thank you so much for this wonderful review! We’ll make sure Francie and Deanna see your kind words!

We’re thrilled that having abstracts, registration and contacts integrated in one place is making life easier for your team. Thanks also for explaining the 3-person panel format. It’s useful feedback for our product team, and we’re glad you’ve found a workaround in the meantime.

We look forward to supporting your conference!

Brooke W.

Special Events Lead

Mid-Market (51-1000 emp.)

12/3/2025

"Super happy with EventsAir!"

5/5

What do you like best about EventsAir?

All in one platform, no need to a la carte and order things separate. Great support team. Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

Be nice if we could see read receipts or have more info on communication statuses. Review collected by and hosted on G2.com.

Response from Alex Urquhart of EventsAir

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Hi Brooke, thank you for the fantastic review! We love hearing that having everything on one platform! Thanks also for the suggestion about read receipts and more detail on communication statuses. We’ve passed it on to our product team. We appreciate you being part of the EventsAir community!

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

7/22/2025

"EventsAir simplifies event management like a pro!"

5/5

What do you like best about EventsAir?

EventsAir is incredibly user-friendly, even for someone new to the platform. I especially love how seamless the attendee management and reporting features are — it makes organizing events less stressful and more efficient. The dashboard is clean, intuitive, and packed with everything you need. It's saved me tons of time and helped me deliver more professional event experiences. Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

Honestly, the learning curve in the beginning can feel a little overwhelming because of the number of features. It would help to have more bite-sized tutorial videos built into the platform. That said, once you get the hang of it, it's smooth sailing. Review collected by and hosted on G2.com.

What problems is EventsAir solving and how is that benefiting you?

EventsAir helps me manage all aspects of event planning in one place — from attendee registration and communication to reporting and scheduling. It’s made it easier to streamline my workflow, reduce manual tasks, and deliver professional experiences with fewer resources. It's also boosted collaboration across teams, especially during tight deadlines. Review collected by and hosted on G2.com.

Response from Alex Urquhart of EventsAir

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Thank you for this great review! We’re delighted that attendee management and reporting are making your events less stressful and more professional.

We hear you on the learning curve. EventsAir Academy and our Help Centre have short training modules and how-to guides that can help you get comfortable with new features quickly. Your suggestion about bite-sized in-platform tutorials is useful feedback for our team - we'll share it accordingly. Thank you!

Alkis P.

Technical Director

Small-Business (50 or fewer emp.)

7/22/2025

"EventsAIR is the best event management software in the market."

5/5

What do you like best about EventsAir?

The flexibility in creating forms, letters, reports, apps, pretty much everything. Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

It's becoming increasingly expensive. We often get told that we must make a change to something more expensive, with no alternative. I don't like how we were practically forced to transition to AirWallex, for example

The scientific aspect (program, abstract submission etc.) has received few to no updates in years. Review collected by and hosted on G2.com.

Response from Alex Urquhart of EventsAir

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Hi Alkis, thank you for the generous review and for being a long-standing EventsAir user!

We’re glad the flexibility in forms, letters, reports and apps works so well for you. We also appreciate your honest feedback on pricing, the payment gateway transition and the scientific modules. We understand that changes like these can be frustrating. Your account manager would be happy to talk through your setup and options with you, and your comments on abstract and program management have been shared with our product team.

Thanks again for your continued support!

Verified User in Events Services

Small-Business (50 or fewer emp.)

7/22/2025

"Great product"

4/5

What do you like best about EventsAir?

I like how Events Air allows you to have all aspects of your project in one product. It is great fundamentally and the response from the team when there are issues is great and timely. Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

It is still clunky in some respects and I think a bit more in terms of educating the user on what it can do needs to be improved and ore frequent. Review collected by and hosted on G2.com.

Response from Alex Urquhart of EventsAir

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Thank you for your review! We’re pleased you find value in having every part of your project in one product, and that our team responds well when you need help.

We appreciate the feedback on user education too. Our EventsAir Academy, Help Centre and regular webinars are designed to help users get the most out of the platform, and we’re always looking for ways to make that learning more frequent and accessible. Please reach out anytime if there’s a specific area you’d like support with.

Denise Q.

Registration Secretary/consultant

Small-Business (50 or fewer emp.)

4/16/2025

"difficult to learn, but easy to use afterwards"

5/5

What do you like best about EventsAir?

Setup of online sites, reports and general use of the system is straightforward and anything not immediately evident in its application/use is readily explained by sales or support. Everyone works as a team to resolve issues and make the product outstanding. Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

Survey management and compilation of results leaves a lot to be desired - needs more options for exports - such as pie charts, etc directly from the results obtained section. Planned communications do not always keep set filters Review collected by and hosted on G2.com.

Response from Alex Urquhart of EventsAir

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Thank you for taking the time to share your experience with EventsAir Denise!

We’re really glad to hear you’ve found the platform intuitive and powerful — and that our support and sales teams have been able to assist you effectively. We pride ourselves on being a partner to our users, not just a provider, so your kind words mean a lot.

We also appreciate your feedback around survey management and planned communications. Enhanced reporting visuals and more robust filtering for communications are both areas we’re actively looking into. Your input helps us prioritize improvements.

Thank you again for being part of the EventsAir community. If you ever have suggestions or want to discuss features further, don’t hesitate to reach out — we’re always listening :)