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eSpatial

By eSpatial Solutions

4.3 out of 5 stars

How would you rate your experience with eSpatial?

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eSpatial Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of eSpatial, making it simple to upload data and customize solutions. (2 mentions)
Users find eSpatial to be extremely user-friendly, enabling easy data uploads and seamless customization for various scenarios. (2 mentions)
Users praise the extremely helpful and quick customer support that enhances their overall experience with eSpatial. (1 mentions)
Users value the great customization options in eSpatial, which enhance usability and adaptability for various scenarios. (1 mentions)
Users appreciate the great customization options in eSpatial, allowing for user-friendly adaptations to various scenarios. (1 mentions)
Users experience slow performance with eSpatial due to periodic freezing, causing frustration during mapping tasks. (1 mentions)
Users experience frustrating system lagging with eSpatial, causing temporary freezes during mapping and updates. (1 mentions)

Top Pros or Advantages of eSpatial

1. Ease of Use
Users appreciate the ease of use of eSpatial, making it simple to upload data and customize solutions.
See 2 mentions

See Related User Reviews

Corey M.
CM

Corey M.

Mid-Market (51-1000 emp.)

5.0/5

"Most User Friendly Mapping Tool & White Glove Customer Service!"

What do you like about eSpatial?

- Constant tool enhancements - Extremely helpful & quick customer support - User friendly / great UI - Easy to upload data - Territory balancing o

SW

Steven W.

Small-Business (50 or fewer emp.)

5.0/5

"Great Mapping Tool Made Easy"

What do you like about eSpatial?

eSpatial is extremely user friendly, allowing for great customization and endless possibilities. The team behind the scenes is very responsive and kno

2. User-Friendly
Users find eSpatial to be extremely user-friendly, enabling easy data uploads and seamless customization for various scenarios.
See 2 mentions

See Related User Reviews

Corey M.
CM

Corey M.

Mid-Market (51-1000 emp.)

5.0/5

"Most User Friendly Mapping Tool & White Glove Customer Service!"

What do you like about eSpatial?

- Constant tool enhancements - Extremely helpful & quick customer support - User friendly / great UI - Easy to upload data - Territory balancing o

SW

Steven W.

Small-Business (50 or fewer emp.)

5.0/5

"Great Mapping Tool Made Easy"

What do you like about eSpatial?

eSpatial is extremely user friendly, allowing for great customization and endless possibilities. The team behind the scenes is very responsive and kno

3. Customer Support
Users praise the extremely helpful and quick customer support that enhances their overall experience with eSpatial.
See 1 mentions

See Related User Reviews

Corey M.
CM

Corey M.

Mid-Market (51-1000 emp.)

5.0/5

"Most User Friendly Mapping Tool & White Glove Customer Service!"

What do you like about eSpatial?

- Constant tool enhancements - Extremely helpful & quick customer support - User friendly / great UI - Easy to upload data - Territory balancing o

4. Customization
Users value the great customization options in eSpatial, which enhance usability and adaptability for various scenarios.
See 1 mentions

See Related User Reviews

SW

Steven W.

Small-Business (50 or fewer emp.)

5.0/5

"Great Mapping Tool Made Easy"

What do you like about eSpatial?

eSpatial is extremely user friendly, allowing for great customization and endless possibilities. The team behind the scenes is very responsive and kno

5. Customization Options
Users appreciate the great customization options in eSpatial, allowing for user-friendly adaptations to various scenarios.
See 1 mentions

See Related User Reviews

SW

Steven W.

Small-Business (50 or fewer emp.)

5.0/5

"Great Mapping Tool Made Easy"

What do you like about eSpatial?

eSpatial is extremely user friendly, allowing for great customization and endless possibilities. The team behind the scenes is very responsive and kno

Top Cons or Disadvantages of eSpatial

1. Slow Performance
Users experience slow performance with eSpatial due to periodic freezing, causing frustration during mapping tasks.
See 1 mentions

See Related User Reviews

SW

Steven W.

Small-Business (50 or fewer emp.)

5.0/5

"Great Mapping Tool Made Easy"

What do you dislike about eSpatial?

Periodically, eSpatial begins to freeze up, making it frustrating to continue mapping/updating. Luckily, this doesn't last very long as I am back to u

2. System Lagging
Users experience frustrating system lagging with eSpatial, causing temporary freezes during mapping and updates.
See 1 mentions

See Related User Reviews

SW

Steven W.

Small-Business (50 or fewer emp.)

5.0/5

"Great Mapping Tool Made Easy"

What do you dislike about eSpatial?

Periodically, eSpatial begins to freeze up, making it frustrating to continue mapping/updating. Luckily, this doesn't last very long as I am back to u

eSpatial Reviews (38)

Reviews

eSpatial Reviews (38)

4.3
38 reviews
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SW
Sr. Sales Operations Analyst
Small-Business (50 or fewer emp.)
"Great Mapping Tool Made Easy"
What do you like best about eSpatial?

eSpatial is extremely user friendly, allowing for great customization and endless possibilities. The team behind the scenes is very responsive and knowledgeable, always able to provide either solutions or work arounds. I am able to utilize eSpatial easily when uploading new scenarios for various countries. Review collected by and hosted on G2.com.

What do you dislike about eSpatial?

Periodically, eSpatial begins to freeze up, making it frustrating to continue mapping/updating. Luckily, this doesn't last very long as I am back to updating within minutes. Review collected by and hosted on G2.com.

Corey M.
CM
Director, Sales Operations
Mid-Market (51-1000 emp.)
"Most User Friendly Mapping Tool & White Glove Customer Service!"
What do you like best about eSpatial?

- Constant tool enhancements

- Extremely helpful & quick customer support

- User friendly / great UI

- Easy to upload data

- Territory balancing option

- Quick to learn / no implementation needed Review collected by and hosted on G2.com.

What do you dislike about eSpatial?

- Nothing, we have not encountered a significant barrier to entry when using the tool

- eSpatial has adapted to all our required use cases

- Perhaps better version controls with a similar alignment would be beneficial Review collected by and hosted on G2.com.

Olivia W.
OW
Operations Associate
Mid-Market (51-1000 emp.)
"Good to use for simple mapping"
What do you like best about eSpatial?

It is easy to use. You can upload data sets, and then it maps. The formatting can be a bit redundant sometimes. It would be nice if when you uploaded information, it reverted to the last used settings. Review collected by and hosted on G2.com.

What do you dislike about eSpatial?

Sometimes the data points are not mapped correctly. Even if you type in the city "Boston" it can map somewhere that is outside of Boston. This has happened with a few different locations then the way to fix it is going in and adding the zip code. Review collected by and hosted on G2.com.

Response from Ronan Kilroy of eSpatial

Hi Olivia, thank you for your review, we really appreciate your feedback. I also note your comment about some locations mapping incorrectly. I would like to explore this further with you if you are open to a discussion? Regards Ronan

Elie J.
EJ
Small-Business (50 or fewer emp.)
"Easy to use mapping and territory creator for logistics company"
What do you like best about eSpatial?

eSpatial is extremely easy to use when it comes to creating maps or territories. We utilize this to keep up with and modify the areas in which we service our customers. Review collected by and hosted on G2.com.

What do you dislike about eSpatial?

The least helpful part about eSpatial is not having the ability to analyze between radiuses, such as between 10-20 miles. Only having the ability to enter in 1 value requires us to do more manual work to identify where customers or drivers are within a radius range. Review collected by and hosted on G2.com.

Response from Ronan Kilroy of eSpatial

Thank you for your review; we appreciate it. I have noted your issue with radiuses and will reach out to one of team to explore a solution, or add it to our roadmap. Regards Ronan

See how eSpatial improved
BS
Enterprise (> 1000 emp.)
"Very Easy and Intuitive"
What do you like best about eSpatial?

I like the ability to be able to easily plan my routes for my sales calls. It helps me make the most of the time I have and the miles I drive, and allows me to hit my goals more easily than if I were just flying by the seat of my pants. Review collected by and hosted on G2.com.

What do you dislike about eSpatial?

I would love to see a dark mode as this would be much easier on my eyes. I think it would be nice in the future to potentially integrate gas stations/prices and EV charging station spots as well for an even further enhanced level of planning ahead. Review collected by and hosted on G2.com.

Response from Ronan Kilroy of eSpatial

Hi there, and thank you for your feedback. Watch our for our new mobile APP, which will launch in the first half of this year. I'll pass your idea on EV charging location spots to our development team.

I really appreciate you taking the time, and it is great to hear from you. Regards Ronan

Verified User in Automotive
UA
Enterprise (> 1000 emp.)
"Super flexible software backed by a fast responding, helpful team"
What do you like best about eSpatial?

The eSpatial team has created a powerful platform. It is effortless to get data in or out of the software. eSpatial quickly identifies the addresses in the data and maps it out. Yesterday uploaded a list of event tracks across the country and promptly identified and generated a list of customers. Still, I believe the best feature is the team backing up the software. Powerful software comes with some complexity, but with eSpatial, you just need to select that "Help" link in the lower right. You will find a knowledgeable and helpful person on the other side. So refreshing and superior to a chatbot or a terrible guide document (Microsoft!). Review collected by and hosted on G2.com.

What do you dislike about eSpatial?

The only part of the program that I still struggle with is saving information. I need to educate myself better on what is being shared with everyone and what is just for my eyes. You will also need to practice some discipline; it is shockingly easy to overwhelm a map with data points. These are my dislikes, and they both involve my shortcomings more so than the software. Review collected by and hosted on G2.com.

Response from Ronan Kilroy of eSpatial

Hi there, and thank you for your review. We appreciate your feedback. We can help you with saving information. I suggest you reach out to me directly at rkilroy@espatial.com or your account manager via chat. Thanks again for taking the time, and I'll look forward to assisting you further. Regards Ronan

Verified User in Transportation/Trucking/Railroad
AT
Small-Business (50 or fewer emp.)
"Sales Territories + Data Review"
What do you like best about eSpatial?

I really like that you can overlap multiple datasets to compare/contrast findings. Their territory building is pretty easy to use as well. Review collected by and hosted on G2.com.

What do you dislike about eSpatial?

It can be difficult to get multiple people to view items and is expensive. Review collected by and hosted on G2.com.

Response from Ronan Kilroy of eSpatial

Thank you for your feedback; we appreciate it. If you need any assistance reach out to me directly and I'll be glad to help. rkilroy@espatial.com

TG
Insights Specialist
Mid-Market (51-1000 emp.)
"Strategic Mapping of College Sports Fans"
What do you like best about eSpatial?

Visualizing the data through heat maps or radius maps allows me to tell a positive story that is easy to comprehend. Review collected by and hosted on G2.com.

What do you dislike about eSpatial?

Trying to add multiple elements to the map can get granular or time-consuming. Review collected by and hosted on G2.com.

Response from Ronan Kilroy of eSpatial

Hi Travis, thank you for your positive comments and feedback. Reach out to me if you would like some assistance and some hacks for adding multiple elements to your maps. Regards Ronan

Verified User in Marketing and Advertising
UM
Enterprise (> 1000 emp.)
"There was a change in the website design but I preferred the old one"
What do you like best about eSpatial?

Something that is good about eSpatial is for planning proximity purposes, it is a good tool. Review collected by and hosted on G2.com.

What do you dislike about eSpatial?

I do think that the addresses/areas need to be updated. Also, There was a change in the website design but I preferred the old one. Review collected by and hosted on G2.com.

KP
Marketing Director
Mid-Market (51-1000 emp.)
"Great integration options & helpful support team"
What do you like best about eSpatial?

The ability to route at a postal code level and layer it among other data Review collected by and hosted on G2.com.

What do you dislike about eSpatial?

It took a while to learn how to use - could be a slightly more user friendly Review collected by and hosted on G2.com.

Response from Ronan Kilroy of eSpatial

Hi Kristen, thank you for your review and feedback. If you have the time I'd love to learn more about how you use eSpatial and how we could improve the onboarding process. Regards Ronan