G2 reviewers report that AppFolio Property Manager excels in user satisfaction, boasting a significantly higher overall score compared to Enumerate. Users appreciate its comprehensive features for managing tenant information, communication, and maintenance tracking, making it a robust choice for property management.
Users say that AppFolio's implementation process is notably smooth, with many highlighting the intuitive onboarding wizard that helps new users get started quickly. In contrast, some Enumerate users have expressed challenges with setup, indicating that it may not be as user-friendly for newcomers.
Reviewers mention that AppFolio provides excellent support, with features like a helpful chat function that assists users in finding answers to their questions. While Enumerate also has a solid support system, including a well-developed knowledge base, some users feel that it could be more responsive in certain situations.
According to verified reviews, AppFolio shines in its ease of use, with users rating it highly for navigating its various features. They appreciate the ability to draft notices and leases effortlessly, while Enumerate users have noted that while it offers valuable community insights, it may not be as straightforward for property management tasks.
G2 reviewers highlight that AppFolio's features for managing maintenance requests and member notifications are particularly strong, contributing to a seamless experience for property managers. In comparison, while Enumerate provides a good view of property performance, it lacks some of the specialized tools that AppFolio offers for day-to-day management.
Users report that AppFolio's focus on small businesses is evident in its tailored features, which cater specifically to their needs. Enumerate, while also targeting small businesses, may not provide the same depth of functionality for property management, leading to a less comprehensive experience for users in that sector.
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