Encompass Solutions, Inc. Reviews & Provider Details

Name: Encompass Solutions, Inc.
Rating: 5.0 (3 reviews)

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.

Seller

Encompass Solutions

Discussions

Encompass Solutions, Inc. Community

Languages Supported

English, Spanish

Overview by

Sean Balogh (Marketing Strategist at Encompass Solutions, Inc.)

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Matt A.

Information Systems Supervisor

Mid-Market (51-1000 emp.)

7/18/2019

"Encompass has been a great partner for our Epicor ERP needs"

5/5

Describe the project or task Encompass Solutions, Inc. helped with:

We have been working with Encompass for over 10 years. They helped plan and implement our Epicor 9 ERP installation and conversion project, which went smoothly. Their knowledgeable consultants provided training on the usage of Epicor, which helped get our employees up to speed on the new system. We have continued the partnership through the years, utilizing their expertise to help solve issues and provide necessary customizations. I have always been pleased with the end results. Review collected by and hosted on G2.com.

What do you like best about Encompass Solutions, Inc.?

Encompass has many consultants who are knowledgeable in all areas of the ERP system. Their expertise has been very valuable as we worked through issues and customizations to make Epicor work the way that we need to run our business efficiently. Review collected by and hosted on G2.com.

What do you dislike about Encompass Solutions, Inc.?

The biggest downside with Encompass is that the consultants are spread out around the country and world, which sometimes causes communication lag due to differing time zones. If the project has tight deadlines, this could cause an issue. For some large projects, Encompass has come onsite with the appropriate personnel. Review collected by and hosted on G2.com.

Recommendations to others considering Encompass Solutions, Inc.:

I would highly recommend considering Encompass as your Epicor partner. Everyone that I have worked with over the years has been friendly and highly professional. Their knowledge has helped guide our ERP implementation and many other successful projects. Review collected by and hosted on G2.com.

What problems is Encompass Solutions, Inc. solving and how is that benefiting you?

After our initial Epicor ERP implementation and incremental upgrades, we have primarily used Encompass to help identify and work around shortcomings (for how we do business) with the Epicor ERP software. We have been able to come up with creative solutions and customizations to make Epicor work for the way that we do business. Review collected by and hosted on G2.com.

GR

Verified User in Retail

Mid-Market (51-1000 emp.)

7/15/2019

"NetSuite Implementation for our Business"

5/5

Describe the project or task Encompass Solutions, Inc. helped with:

NetSuite Implementation for business. We are currently using Epicor and Encompass is assisting us with switching our business to use NetSuite. Review collected by and hosted on G2.com.

What do you like best about Encompass Solutions, Inc.?

The most helpful part of using Encompass Solutions, Inc. is the easiness to work with them. They have been very helpful with implementing NetSuite into our business. When we need them, they are there! Review collected by and hosted on G2.com.

What do you dislike about Encompass Solutions, Inc.?

So far I have not experienced any dislikes or problems with using EnCompass. Review collected by and hosted on G2.com.

Recommendations to others considering Encompass Solutions, Inc.:

I would definitely recommend using Encompass Solutions. They have went above and beyond for our business. Their customer service is amazing and they are very knowledgeable about the software. Review collected by and hosted on G2.com.

What problems is Encompass Solutions, Inc. solving and how is that benefiting you?

How to implement Netsuite software into a business that currently uses Epicor. Review collected by and hosted on G2.com.

GO

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

7/10/2019

"Fantastic, Responsive Company"

5/5

Describe the project or task Encompass Solutions, Inc. helped with:

ERP planning and customizations. Review collected by and hosted on G2.com.

What do you like best about Encompass Solutions, Inc.?

I love the quick response and friendly employees. They always come through with a quality product. Review collected by and hosted on G2.com.

What do you dislike about Encompass Solutions, Inc.?

Sometimes they need to be pinged for a followup instead of letting you know right away. Review collected by and hosted on G2.com.

Recommendations to others considering Encompass Solutions, Inc.:

If you need any assistance using your ERP system to the fullest, I definitely recommend using Encompass for any of those reasons. Review collected by and hosted on G2.com.

What problems is Encompass Solutions, Inc. solving and how is that benefiting you?

Extending our ERP products to handle more tasks throughout all of our departments. Review collected by and hosted on G2.com.

Response from Sean Balogh of Encompass Solutions, Inc.

Thank you for taking the time to leave such a kind review and constructive feedback.