Elite EXTRA Reviews & Product Details

My favorite aspect of Elite EXTRA is how easy it is to use. Even though I’m not the person in charge of building routes each day, I can still step in when needed to add stops or make route changes. Several times over the past month, I’ve taken customer calls saying we didn’t deliver what was expected, and we were able to cross-reference the invoice number with the delivery date and time, along with a photo of the products in the building and the name of the person who signed off on the delivery. It’s been an amazing resource and I appreciate the training sessions that I have been able to be a part of to learn more. Review collected by and hosted on G2.com.

I haven’t had any personal struggles or dislikes with Elite EXTRA. I did have a few questions at first, but I was able to attend a virtual training for Elite EXTRA, and that session answered everything I was wondering about. Review collected by and hosted on G2.com.

I really like how Elite EXTRA communicates cross platform with our ERP system, Epicor Eclipse. It automates the stops into Elite and batches out orders in Eclipse once the delivery is complete, which saves a ton of time and helps eliminate missed orders when billing. It's also a huge time saver compared to how we used to build routes and bill orders manually. Additionally, it's a big help for those who don't dispatch and organize routes as often, especially on days when I'm out of the office. Review collected by and hosted on G2.com.

I wish there was a mobile version of the website to dispatch routes when I'm not in the office and near a computer. The text and buttons could be slightly bigger, as everything is pretty small on my laptop with a smaller screen. Also, the text size should be increased and have a better layout on the printed manifest for the drivers. A couple of guys find it hard to read the small text at 5 am. When training someone new, they get overwhelmed with everything at first. Review collected by and hosted on G2.com.

I appreciate that Elite EXTRA has a lot of features available. The returns process is nice, and it makes managing returns easier. I like the messaging feature for drivers because I can easily reach drivers. Elite EXTRA calculates the order weights and route times, which allows us to make accurate routes for over 10 vehicles, a task that can’t be done manually. Review collected by and hosted on G2.com.

It's a bit buggy. For example, when orders are removed from routes, it doesn't reflect the first time. The route has to be saved and everything redone. Review collected by and hosted on G2.com.

My favorite perk about Elite Extra would have to be the accuracy of the estimated time of delivery and return. It has been with in a couple minutes max that it is off. It definitely helps me organize my drivers so mush easier! Review collected by and hosted on G2.com.

The Least helpful thing I have noticed about Elite Extra so far is that it isn't very compatible with Saskatchewan and Daylight savings time. We don't change time and they said it is only something that can be fixed manually. Review collected by and hosted on G2.com.

I really like Elite EXTRA's unrivaled customer support. The platform is also easy to navigate and use, and they've done a good job of putting the information you need right in front of you. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

I'm struggling to come up with something I don't like. It is consistent and easy to use. What more could you ask for? Review collected by and hosted on G2.com.

The setup is easy to use and quick response time for support. Review collected by and hosted on G2.com.

I havent been able to prevent drivers from being able to flip orders to COD that arent supposed to be. Review collected by and hosted on G2.com.

I like the viability and ease of use of Elite EXTRA. The initial setup was very simple, and the support staff was helpful. Review collected by and hosted on G2.com.

I don't like the auto emailing proof of delivery to customers. It would be better if there was a portal where I could input customer emails, and when a driver makes a delivery, they would get an email with the delivery confirmation, including pictures and information. Review collected by and hosted on G2.com.

Being able to see my drivers in real time Review collected by and hosted on G2.com.

It doesn't show driver locations if they aren't in a manifest. Review collected by and hosted on G2.com.

I like how Elite EXTRA solves the problem of routing effortlessly. It's like a magic wand that puts every stop in order. Also, the initial setup was very easy. Review collected by and hosted on G2.com.

I don't like how slow it is to look up orders. Review collected by and hosted on G2.com.

All of the tools at our finger tips to better manage our routes and drivers more effectively. It's really easy to use and learn. Review collected by and hosted on G2.com.

Sometimes they are slow to implement our requested changes. Often waiting them on changes and improvements we want done. Review collected by and hosted on G2.com.