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Elite EXTRA Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the automation capabilities of Elite EXTRA, ensuring efficient management of deliveries and returns. (1 mentions)
Users value the seamless customer experience provided by Elite EXTRA, enhancing delivery management and tracking efficiency. (1 mentions)
Users value the efficient delivery management capabilities of Elite EXTRA, enhancing route planning and real-time tracking. (1 mentions)
Users appreciate the efficient delivery time of Elite EXTRA, enjoying timely updates and the ability for last-minute deliveries. (1 mentions)
Users value the real-time driver monitoring feature of Elite EXTRA, enhancing delivery efficiency and customer satisfaction. (1 mentions)
Users experience connectivity issues with the tracking system, particularly in areas with poor GPS or network coverage. (1 mentions)
Users experience gps inaccuracies with Elite EXTRA, though issues resolve once in areas with better coverage. (1 mentions)
Users experience occasional inaccuracy in tracking due to GPS or network issues, but updates occur in better coverage areas. (1 mentions)
Users experience inaccurate geolocation due to GPS and network carrier issues, though updates occur with better coverage. (1 mentions)
Users report inaccurate tracking during poor GPS or network conditions, though it improves in better coverage areas. (1 mentions)

5 Pros or Advantages of Elite EXTRA

5 Cons or Disadvantages of Elite EXTRA

Elite EXTRA Reviews (79)

Reviews

Elite EXTRA Reviews (79)

4.6
79 reviews
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Sam L.
SL
Sam L.
Parts manager
Mid-Market (51-1000 emp.)
"Real-Time Delivery Tracking That’s Been Reliable for Over 10 Years"
5/5
What do you like best about Elite EXTRA?

Real time delivery tracking and the ability to toggle the drivers route times Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

There's not anything I dislike so far and we have been using more than 10 years Review collected by and hosted on G2.com.

KC
Kim C.
Project Manager
Mid-Market (51-1000 emp.)
"Clean, Straightforward Dispatch View That’s Easy to Use"
5/5
What do you like best about Elite EXTRA?

As a dispatcher, I find the software easy to use, and I really appreciate the clean, straightforward dispatch view. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

Sometimes we have data transmission issues/slowdowns between business systems Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Real-Time Driver Tracking Makes ETA Updates Easy"
4.5/5
What do you like best about Elite EXTRA?

Being able to track all of our drivers and their stops. We have 60+ drivers, not all are manifested yet, but it is nice when salesmen ask for an eta we can give it to them. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

We have so many accounts, I think the duplicates are the biggest issue for me. Review collected by and hosted on G2.com.

LZ
Laura Z.
Shipping Receiving dispatch
Mid-Market (51-1000 emp.)
"Great for Tracking Driver Speed and Arrival Times"
4/5
What do you like best about Elite EXTRA?

Tracking my drivers speed and timing to their destinations Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

Cannot pull up past manifests just in case incidents happen. IE: speed location at the time etc etc Review collected by and hosted on G2.com.

Branden S.
BS
Branden S.
Parts Department Manager
Small-Business (50 or fewer emp.)
"Eases Delivery Management, Needs Improved Email Feature"
5/5
What do you like best about Elite EXTRA?

I like the viability and ease of use of Elite EXTRA. The initial setup was very simple, and the support staff was helpful. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

I don't like the auto emailing proof of delivery to customers. It would be better if there was a portal where I could input customer emails, and when a driver makes a delivery, they would get an email with the delivery confirmation, including pictures and information. Review collected by and hosted on G2.com.

Jordan B.
JB
Jordan B.
Warehouse & Operations Manager
Mid-Market (51-1000 emp.)
"Real-Time Driver Visibility That Keeps Us In Control"
5/5
What do you like best about Elite EXTRA?

Being able to see my drivers in real time Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

It doesn't show driver locations if they aren't in a manifest. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"User-Friendly Routing That Simplifies Our Workflow"
4/5
What do you like best about Elite EXTRA?

The routing process and it being user friendly Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

Reports are super in depth but can be hard to read Review collected by and hosted on G2.com.

JOHN D.
JD
JOHN D.
sales rep
Mid-Market (51-1000 emp.)
"Easy to Use, Fast Navigation to the Info I Need"
5/5
What do you like best about Elite EXTRA?

ease of operation and how quickly i can navigate the info required Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

nothing negitive I can comment on at this point Review collected by and hosted on G2.com.

Verified User in Automotive
IA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Stop-for-Stop Tracking with Crumbs Is a Great System"
5/5
What do you like best about Elite EXTRA?

STOP FOR STOP TRACKING WITH CRUMBS. GREAT SYSTEM Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

SOMETIMES IT REGENERATES INVOICES BUT I THINK IT'S AN US ISSUE Review collected by and hosted on G2.com.

Tony G.
TG
Tony G.
Wholesale Parts Sales Manager
Enterprise (> 1000 emp.)
"Ricart Phenomenal Customer Service and Effortless Efficiency"
5/5
What do you like best about Elite EXTRA?

The customer service is phenomenal, ease of use, efficiency Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

Nothing, it is precise and easy to maneuver Review collected by and hosted on G2.com.