Elite EXTRA Pros and Cons: Top 5 Advantages and Disadvantages

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Generated from real user reviews

Users value the automation capabilities of Elite EXTRA, ensuring efficient management of deliveries and returns. (1 mentions)

Users value the seamless customer experience provided by Elite EXTRA, enhancing delivery management and tracking efficiency. (1 mentions)

Users value the efficient delivery management capabilities of Elite EXTRA, enhancing route planning and real-time tracking. (1 mentions)

Users appreciate the efficient delivery time of Elite EXTRA, enjoying timely updates and the ability for last-minute deliveries. (1 mentions)

Users value the real-time driver monitoring feature of Elite EXTRA, enhancing delivery efficiency and customer satisfaction. (1 mentions)

Users experience connectivity issues with the tracking system, particularly in areas with poor GPS or network coverage. (1 mentions)

Users experience gps inaccuracies with Elite EXTRA, though issues resolve once in areas with better coverage. (1 mentions)

Users experience occasional inaccuracy in tracking due to GPS or network issues, but updates occur in better coverage areas. (1 mentions)

Users experience inaccurate geolocation due to GPS and network carrier issues, though updates occur with better coverage. (1 mentions)

Users report inaccurate tracking during poor GPS or network conditions, though it improves in better coverage areas. (1 mentions)

5 Pros or Advantages of Elite EXTRA

1. Automation

Users value the automation capabilities of Elite EXTRA, ensuring efficient management of deliveries and returns.

See 1 mentions

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Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you like about Elite EXTRA?

EliteExtra automates and validates returns in the event that there is an issue with a delivery in line with the returns policy.EliteExtra makes it eas

2. Customer Experience

Users value the seamless customer experience provided by Elite EXTRA, enhancing delivery management and tracking efficiency.

See 1 mentions

See Related User Reviews

Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you like about Elite EXTRA?

EliteExtra automates and validates returns in the event that there is an issue with a delivery in line with the returns policy.EliteExtra makes it eas

3. Delivery Management

Users value the efficient delivery management capabilities of Elite EXTRA, enhancing route planning and real-time tracking.

See 1 mentions

See Related User Reviews

Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you like about Elite EXTRA?

EliteExtra automates and validates returns in the event that there is an issue with a delivery in line with the returns policy.EliteExtra makes it eas

4. Delivery Time

Users appreciate the efficient delivery time of Elite EXTRA, enjoying timely updates and the ability for last-minute deliveries.

See 1 mentions

See Related User Reviews

Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you like about Elite EXTRA?

EliteExtra automates and validates returns in the event that there is an issue with a delivery in line with the returns policy.EliteExtra makes it eas

5. Driver Monitoring

Users value the real-time driver monitoring feature of Elite EXTRA, enhancing delivery efficiency and customer satisfaction.

See 1 mentions

See Related User Reviews

Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you like about Elite EXTRA?

EliteExtra automates and validates returns in the event that there is an issue with a delivery in line with the returns policy.EliteExtra makes it eas

5 Cons or Disadvantages of Elite EXTRA

1. Connectivity Issues

Users experience connectivity issues with the tracking system, particularly in areas with poor GPS or network coverage.

See 1 mentions

See Related User Reviews

Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you dislike about Elite EXTRA?

Sometimes the tracking system may not be accurate in case there are GPS or network carrier problems however that gets updated as soon as an area with

2. GPS Problems

Users experience gps inaccuracies with Elite EXTRA, though issues resolve once in areas with better coverage.

See 1 mentions

See Related User Reviews

Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you dislike about Elite EXTRA?

Sometimes the tracking system may not be accurate in case there are GPS or network carrier problems however that gets updated as soon as an area with

3. Inaccuracy

Users experience occasional inaccuracy in tracking due to GPS or network issues, but updates occur in better coverage areas.

See 1 mentions

See Related User Reviews

Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you dislike about Elite EXTRA?

Sometimes the tracking system may not be accurate in case there are GPS or network carrier problems however that gets updated as soon as an area with

4. Inaccurate Geolocation

Users experience inaccurate geolocation due to GPS and network carrier issues, though updates occur with better coverage.

See 1 mentions

See Related User Reviews

Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you dislike about Elite EXTRA?

Sometimes the tracking system may not be accurate in case there are GPS or network carrier problems however that gets updated as soon as an area with

5. Inaccurate Tracking

Users report inaccurate tracking during poor GPS or network conditions, though it improves in better coverage areas.

See 1 mentions

See Related User Reviews

Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you dislike about Elite EXTRA?

Sometimes the tracking system may not be accurate in case there are GPS or network carrier problems however that gets updated as soon as an area with

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Jamie H.

Parts Manager

Enterprise (> 1000 emp.)

6/9/2026

"Excellent Customer Service, Seamless Parts Delivery"

5/5

What do you like best about Elite EXTRA?

I really like Elite EXTRA's excellent customer service and the convenience of receiving parts overnight. The initial setup was very easy. The system has improved a lot with returns, making it simple for us and ensuring vendors get their returns on time. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

Nothing Review collected by and hosted on G2.com.

Hassan H.

Account Manager

Small-Business (50 or fewer emp.)

3/10/2026

"Streamlined Route Planning with Minor Bugs"

4/5

What do you like best about Elite EXTRA?

I appreciate that Elite EXTRA has a lot of features available. The returns process is nice, and it makes managing returns easier. I like the messaging feature for drivers because I can easily reach drivers. Elite EXTRA calculates the order weights and route times, which allows us to make accurate routes for over 10 vehicles, a task that can’t be done manually. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

It's a bit buggy. For example, when orders are removed from routes, it doesn't reflect the first time. The route has to be saved and everything redone. Review collected by and hosted on G2.com.

Demetrius W.

dispatcher

Small-Business (50 or fewer emp.)

6/9/2026

"Simple Driver Dispatch Concept That Works"

4.5/5

What do you like best about Elite EXTRA?

The basic concept is dispatching drivers to their location. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

Nothing major has happened, but all the network companies have a slow response. Review collected by and hosted on G2.com.

KERRI L.

wholesale

Small-Business (50 or fewer emp.)

6/3/2026

"An Essential Tool for Running a Delivery Service Effectively"

5/5

What do you like best about Elite EXTRA?

how useful this tool is to effectively run a delivery service Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

there are often down times for repairs to the site Review collected by and hosted on G2.com.

Colin L.

Dispatcher

Mid-Market (51-1000 emp.)

3/11/2026

"Elite Extra’s Highly Accurate ETAs Make Driver Scheduling Easy"

4/5

What do you like best about Elite EXTRA?

My favorite perk about Elite Extra would have to be the accuracy of the estimated time of delivery and return. It has been with in a couple minutes max that it is off. It definitely helps me organize my drivers so mush easier! Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

The Least helpful thing I have noticed about Elite Extra so far is that it isn't very compatible with Saskatchewan and Daylight savings time. We don't change time and they said it is only something that can be fixed manually. Review collected by and hosted on G2.com.

Jason S.

Assistant Parts Manager

Mid-Market (51-1000 emp.)

6/9/2026

"Great Paperless Signature Capture, but Setup and Training Need Work"

3/5

What do you like best about Elite EXTRA?

The ability to go paperless with signature capture. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

So far the setup and training process has been a challenge. Review collected by and hosted on G2.com.

BRIAN D.

Parts Transportation Manager

Enterprise (> 1000 emp.)

4/28/2026

"Real-Time Driver Tracking and Location Visibility with Elite Extra"

5/5

What do you like best about Elite EXTRA?

I can track everything my drivers are doing and always know their locations. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

Some of the updates and changes that have been made to Elite Extra Review collected by and hosted on G2.com.

william h.

counter

Mid-Market (51-1000 emp.)

6/9/2026

"Excellent Route Optimization with Real-Time Driver Tracking and ETAs"

5/5

What do you like best about Elite EXTRA?

Excellent route optimization and real-time driver tracking and ETAs Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

Occasional software glitches or update delays Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

6/9/2026

"great software to have delivery items documented"

4/5

What do you like best about Elite EXTRA?

I like being able to see where my drivers are at any time and how fast they’re traveling. I also like using the tracks to review where they went, especially if they deviated from the route. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

sometimes the orders take a little while to populate from Excede to Elite. Review collected by and hosted on G2.com.

Alan L.

Small-Business (50 or fewer emp.)

3/10/2026

"Effortless Delivery Tracking with Unrivaled Support"

5/5

What do you like best about Elite EXTRA?

I really like Elite EXTRA's unrivaled customer support. The platform is also easy to navigate and use, and they've done a good job of putting the information you need right in front of you. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

I'm struggling to come up with something I don't like. It is consistent and easy to use. What more could you ask for? Review collected by and hosted on G2.com.