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Elite EXTRA Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the automation capabilities of Elite EXTRA, ensuring efficient management of deliveries and returns. (1 mentions)
Users value the seamless customer experience provided by Elite EXTRA, enhancing delivery management and tracking efficiency. (1 mentions)
Users value the efficient delivery management capabilities of Elite EXTRA, enhancing route planning and real-time tracking. (1 mentions)
Users appreciate the efficient delivery time of Elite EXTRA, enjoying timely updates and the ability for last-minute deliveries. (1 mentions)
Users value the real-time driver monitoring feature of Elite EXTRA, enhancing delivery efficiency and customer satisfaction. (1 mentions)
Users experience connectivity issues with the tracking system, particularly in areas with poor GPS or network coverage. (1 mentions)
Users experience gps inaccuracies with Elite EXTRA, though issues resolve once in areas with better coverage. (1 mentions)
Users experience occasional inaccuracy in tracking due to GPS or network issues, but updates occur in better coverage areas. (1 mentions)
Users experience inaccurate geolocation due to GPS and network carrier issues, though updates occur with better coverage. (1 mentions)
Users report inaccurate tracking during poor GPS or network conditions, though it improves in better coverage areas. (1 mentions)

5 Pros or Advantages of Elite EXTRA

5 Cons or Disadvantages of Elite EXTRA

Elite EXTRA Reviews (79)

Reviews

Elite EXTRA Reviews (79)

4.6
79 reviews
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Brandon E.
BE
Brandon E.
Operations Manager
Small-Business (50 or fewer emp.)
"Easy to Use with Powerful Driver Tracking and Route Organization"
5/5
What do you like best about Elite EXTRA?

Love how easy it is to use. Works great for tracking drivers and organizing your delivery routes. There's a ton of features. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

For our use there's nothing that we dislike about it. Review collected by and hosted on G2.com.

Heather C.
HC
Heather C.
Parts Manager
Mid-Market (51-1000 emp.)
"Excellent Order & Driver Tracking with Reliable Delivery ETAs"
5/5
What do you like best about Elite EXTRA?

Tracking orders, drivers and having ETA on order deliveries Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

Finding delivery pictures not always so easy. Would be helpful to be able to pull up a driver's run with all delivery informaiton Review collected by and hosted on G2.com.

Jen F.
JF
Jen F.
Energy Administrator
Mid-Market (51-1000 emp.)
"Great Dispatch Screen with Pinned Delivery Locations"
4/5
What do you like best about Elite EXTRA?

I really like the dispatch screen and that is pins all the locations of the deliveries. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

I wish it would show the route to the drivers on their devices. LIke a map view of it. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Real-Time Dispatch and Delivery Network That Scales Our Business"
5/5
What do you like best about Elite EXTRA?

Elite Extra provides our company the ability to dispatch and track our drivers in real time. The Delivery Network option on Elite Extra has allowed us to accommodate more customers without having to purchase additional vehicles. Elite Extra is a valuable business tool that helps provide a better customer experience. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

One drawback of elite extra is that the sometimes the orders in our business system do not populate in the site because the API has issues sometimes. Review collected by and hosted on G2.com.

Brian D.
BD
Brian D.
Parts Transportation Manager
Enterprise (> 1000 emp.)
"Easy Driver and Delivery Time Tracking"
5/5
What do you like best about Elite EXTRA?

I can track and estimate times of my drivers and deliveries Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

I can't see on the map that my drivers are using a Truck GPS and it constantly shows they are off route Review collected by and hosted on G2.com.

Cameron W.
CW
Cameron W.
PARTS MANAGER
Mid-Market (51-1000 emp.)
"Easy to Use with Real-Time Run Monitoring"
4.5/5
What do you like best about Elite EXTRA?

EASE OF USE AND ABILITY TO MONITOR RUN IN REAL TIME Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

NOTHING CURRENTLY THAT I COULD CHANGE, SYSTEM LIMITATIONS EFFECT EFFICIENCIES BUT THAT IS NOT ON ELITE EXTRA SIDE Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Elite Makes Dispatch and Driver Tracking Easy"
4/5
What do you like best about Elite EXTRA?

elite is a very user-friendly dispatch system that helps us track our drivers and keep our customers up to date on when their stuff will be arriving. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

I’ve noticed that Elite has a slight delay when connecting from my computer to my tablet, and it can sometimes cause problems. Review collected by and hosted on G2.com.

Karen M.
KM
Karen M.
CSR/Key Account Representative
Mid-Market (51-1000 emp.)
"Effortless Delivery Tracking and Easy Access to PODs"
5/5
What do you like best about Elite EXTRA?

The east with which I can find my deliveries and the POD's. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

I have not found anything I do not like. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Elite Extra Keeps Customers Informed with Reliable Driver Tracking"
5/5
What do you like best about Elite EXTRA?

Keeps our customers informed when we are making delivers. Also helps in tracking our drivers and providing solid, reliable service. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

Have not had any real downsides of Elite Extra. Very helpful in keeping our clients satisfied and updated with their order delivery. Very easy software to use and manage. Review collected by and hosted on G2.com.

Robert e.
RE
Robert e.
Sales manager
Small-Business (50 or fewer emp.)
"Outstanding Support, Performance, and Value"
5/5
What do you like best about Elite EXTRA?

The software support & the performance and price Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

the CRM is not that good, it does not talk to my WMS system. Review collected by and hosted on G2.com.