Elite EXTRA Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the automation capabilities of Elite EXTRA, ensuring efficient management of deliveries and returns. (1 mentions)

Users value the seamless customer experience provided by Elite EXTRA, enhancing delivery management and tracking efficiency. (1 mentions)

Users value the efficient delivery management capabilities of Elite EXTRA, enhancing route planning and real-time tracking. (1 mentions)

Users appreciate the efficient delivery time of Elite EXTRA, enjoying timely updates and the ability for last-minute deliveries. (1 mentions)

Users value the real-time driver monitoring feature of Elite EXTRA, enhancing delivery efficiency and customer satisfaction. (1 mentions)

Users experience connectivity issues with the tracking system, particularly in areas with poor GPS or network coverage. (1 mentions)

Users experience gps inaccuracies with Elite EXTRA, though issues resolve once in areas with better coverage. (1 mentions)

Users experience occasional inaccuracy in tracking due to GPS or network issues, but updates occur in better coverage areas. (1 mentions)

Users experience inaccurate geolocation due to GPS and network carrier issues, though updates occur with better coverage. (1 mentions)

Users report inaccurate tracking during poor GPS or network conditions, though it improves in better coverage areas. (1 mentions)

5 Pros or Advantages of Elite EXTRA

1. Automation

Users value the automation capabilities of Elite EXTRA, ensuring efficient management of deliveries and returns.

See 1 mentions

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Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you like about Elite EXTRA?

EliteExtra automates and validates returns in the event that there is an issue with a delivery in line with the returns policy.EliteExtra makes it eas

2. Customer Experience

Users value the seamless customer experience provided by Elite EXTRA, enhancing delivery management and tracking efficiency.

See 1 mentions

See Related User Reviews

Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you like about Elite EXTRA?

EliteExtra automates and validates returns in the event that there is an issue with a delivery in line with the returns policy.EliteExtra makes it eas

3. Delivery Management

Users value the efficient delivery management capabilities of Elite EXTRA, enhancing route planning and real-time tracking.

See 1 mentions

See Related User Reviews

Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you like about Elite EXTRA?

EliteExtra automates and validates returns in the event that there is an issue with a delivery in line with the returns policy.EliteExtra makes it eas

4. Delivery Time

Users appreciate the efficient delivery time of Elite EXTRA, enjoying timely updates and the ability for last-minute deliveries.

See 1 mentions

See Related User Reviews

Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you like about Elite EXTRA?

EliteExtra automates and validates returns in the event that there is an issue with a delivery in line with the returns policy.EliteExtra makes it eas

5. Driver Monitoring

Users value the real-time driver monitoring feature of Elite EXTRA, enhancing delivery efficiency and customer satisfaction.

See 1 mentions

See Related User Reviews

Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you like about Elite EXTRA?

EliteExtra automates and validates returns in the event that there is an issue with a delivery in line with the returns policy.EliteExtra makes it eas

5 Cons or Disadvantages of Elite EXTRA

1. Connectivity Issues

Users experience connectivity issues with the tracking system, particularly in areas with poor GPS or network coverage.

See 1 mentions

See Related User Reviews

Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you dislike about Elite EXTRA?

Sometimes the tracking system may not be accurate in case there are GPS or network carrier problems however that gets updated as soon as an area with

2. GPS Problems

Users experience gps inaccuracies with Elite EXTRA, though issues resolve once in areas with better coverage.

See 1 mentions

See Related User Reviews

Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you dislike about Elite EXTRA?

Sometimes the tracking system may not be accurate in case there are GPS or network carrier problems however that gets updated as soon as an area with

3. Inaccuracy

Users experience occasional inaccuracy in tracking due to GPS or network issues, but updates occur in better coverage areas.

See 1 mentions

See Related User Reviews

Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you dislike about Elite EXTRA?

Sometimes the tracking system may not be accurate in case there are GPS or network carrier problems however that gets updated as soon as an area with

4. Inaccurate Geolocation

Users experience inaccurate geolocation due to GPS and network carrier issues, though updates occur with better coverage.

See 1 mentions

See Related User Reviews

Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you dislike about Elite EXTRA?

Sometimes the tracking system may not be accurate in case there are GPS or network carrier problems however that gets updated as soon as an area with

5. Inaccurate Tracking

Users report inaccurate tracking during poor GPS or network conditions, though it improves in better coverage areas.

See 1 mentions

See Related User Reviews

Acrobillus A.

Small-Business (50 or fewer emp.)

4.5/5

"Software to Streamline Logistics and Improve Operations"

What do you dislike about Elite EXTRA?

Sometimes the tracking system may not be accurate in case there are GPS or network carrier problems however that gets updated as soon as an area with

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David P.

Store Manager

Small-Business (50 or fewer emp.)

6/9/2026

"Great Near Real-Time Visibility"

4/5

What do you like best about Elite EXTRA?

Generally is good showing everything in close to real time Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

I need to open elite extra for 5 locations. Being able to choose my own default opening screen would be a bonus. Bulky to try and save as favorites and open and adjust that many screens Review collected by and hosted on G2.com.

TRENT J.

warehouse manager

Small-Business (50 or fewer emp.)

6/16/2026

"Real-Time Driver Tracking with Accurate ETAs"

4.5/5

What do you like best about Elite EXTRA?

i like how we can see real time of where the drivers are and their projected times of when they will get to the next destination Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

Not being able to change certain customers to a later dispatch time for an afternoon delivery Review collected by and hosted on G2.com.

Jaydipsinh S.

Parts Supervisor

Small-Business (50 or fewer emp.)

6/9/2026

"Great Tracking Features, Needs Better Order Transfers"

3.5/5

What do you like best about Elite EXTRA?

I like the reports that show me everything about deliveries. I also value the ability to take a picture when we deliver, which helps keep proof. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

Transferring orders to drivers or interbranch transfers is challenging, especially when drivers meet at one location and then take parts to another location. You can transfer orders to another branch but not to a driver. Review collected by and hosted on G2.com.

Adam P.

Parts Manager

Mid-Market (51-1000 emp.)

6/3/2026

"Love Elite Extra!!! Best thing we have done for our delivery process!"

5/5

What do you like best about Elite EXTRA?

Love the website!! Since we brought this on we have definitely been able to better serve our customers. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

The mobile app still definitely needs some work. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment

Mid-Market (51-1000 emp.)

6/10/2026

"Easy to Learn, Real-Time Insights, and a Great Mobile App"

5/5

What do you like best about Elite EXTRA?

Simple learning curve, ease of use, mobile app, ASN features, built in learning, real-time data Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

I didn't start earlier, it's been a game changer for our business Review collected by and hosted on G2.com.

What problems is Elite EXTRA solving and how is that benefiting you?

Right away we were able to provide a POD that was a game changer for us, with pictures and signature capture...before we started using EE, when a customer said we missed an order, or an item on an order, we just shipped them a replacement at no-charge, now we have pics and signature, it's cut this to zero. Review collected by and hosted on G2.com.

Eric R.

Manager

Small-Business (50 or fewer emp.)

6/9/2026

"Helps Us Track Drivers and Keep Deliveries On Time"

5/5

What do you like best about Elite EXTRA?

The program really helps us track our drivers and make sure there are no deliveries are right and on time. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

We have had some crashes with too many invoices on one run. Review collected by and hosted on G2.com.

Michael F.

Logistics Manager

Mid-Market (51-1000 emp.)

6/3/2026

"Robust Reporting and Real-Time Tracking That Streamline Our Deliveries"

4/5

What do you like best about Elite EXTRA?

Robust reporting suite

ELITE EXTRA Driver mobile app and Enhanced DVIR

Real-time GPS tracking

Photo & Signature capture

Returns (Cores etc.) facilitation

Route Scheduling

COST PER LOAD ANALYSIS

Automatic Driver updates and communication Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

Small print - wish it could be presented larger Review collected by and hosted on G2.com.

Anthony D.

Sales

Mid-Market (51-1000 emp.)

6/3/2026

"Elite’s Accurate Real-Time Delivery and Order Tracking"

5/5

What do you like best about Elite EXTRA?

Elite gives accurate tacking of deliveries and completed orders in real time. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

I have not found any dislikes yet. The system works well. Review collected by and hosted on G2.com.

Dusty B.

Director of Personnel

Mid-Market (51-1000 emp.)

6/9/2026

"Elite Extra trainer"

5/5

What do you like best about Elite EXTRA?

It allows you to see in real time where all your drivers are. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

It is more of a service issue rather then an Elite Extra issue, but in the rural area's my drivers can not upload photos. Review collected by and hosted on G2.com.

Chris A.

WAREHOUSE SUPERVISOR/DISPATCHER/SHIPPING AND RECEIVING

Small-Business (50 or fewer emp.)

6/9/2026

"Boosted Delivery Efficiency with Photo and Signature Proof"

4.5/5

What do you like best about Elite EXTRA?

We are able to have proficiency when it comes to deliveries. We are able to cover our assets with proof of deliveries via pictures and signature. Review collected by and hosted on G2.com.

What do you dislike about Elite EXTRA?

It is confusing at first when taking pics. Review collected by and hosted on G2.com.