elia Reviews & Product Details

The app is easy to use for both users and administrators. It offers several customization features that make it easier to manage workstations. I also find that Elia offers more features than solutions from other providers, at a reasonable price. Customer service is excellent and responsive. I highly recommend Elia. Review collected by and hosted on G2.com.

Honestly, nothing. Elia continues to evolve, and it always comes with interesting new features. The team makes sure to stay up to date on best practices that employers might find appealing. Review collected by and hosted on G2.com.

Very user friendly / easy to use. The integration with new employees takes about 5-10 minutes on Elia because it's very simple and easy to use.

We receive news when something is wrong and when there is an update, with detailed update information. Review collected by and hosted on G2.com.

I don't dislike Elia, but I would like a way to add ''temporary employees'' when we have visitors from another office. I need to be able to make the reservation for them, but they would access to Elia only to see the map (where the reservation is). Review collected by and hosted on G2.com.

The application is very user-friendly, and the support team did a fantastic job helping us both before deployment and afterward. The integration with Teams is especially useful, and our users really love the mobile app. Review collected by and hosted on G2.com.

The tool is a little bit complex to navigate for our services teams, and we would have preferred to have all the reservation details available in the email notifications. Review collected by and hosted on G2.com.

Elia is very user-friendly for all types of end users, whether they’re tech-savvy or not. Review collected by and hosted on G2.com.

Honestly, there’s nothing I dislike about the features available in Elia. They also have a very solid roadmap, which should help them keep improving the user experience over time. Review collected by and hosted on G2.com.

I really like the ease of use of Elia. It is easy for an employee to book a desk, and as an admin, it's surprising how easy it is to create spaces and desks. I also like the regular updates that add features. It's nice to see that there is constant improvement in the application. Review collected by and hosted on G2.com.

I had a case where I was wondering what our number of seats was with our current licenses and the information was difficult to find. I had to contact support for that. Otherwise, I would like to see the heat map improved with perhaps heat spheres where we can define the size ourselves. In my plan, the circle unfortunately does not extend beyond the offices. Review collected by and hosted on G2.com.

I like Elia's appearance and find it easy to use. I also find it very convenient that Elia is bilingual. What I really like is the quick help I receive from the technical support. It's a support I use daily, which allows for smoother management of booking requests and equipment changes. The initial integration was very easy, which made the adaptation seamless and smooth. Review collected by and hosted on G2.com.

Things really are a detail, but what doesn't work for us is the inability to see the full names of people at the seat, rather than just the first letter of the first name and the first letter of the last name. We would like to be able to see the full name of the people to whom the seats are assigned. Review collected by and hosted on G2.com.

Ease of use, ergonomics for making reservations, and simplicity of the interface, segmented security Review collected by and hosted on G2.com.

The use case from Outlook to Elia, people are more inclined to use Outlook, but the use case is less smooth and creates dissonances. Also, but I'm less sure if I understand the function correctly, the use case of temporarily deactivating a room seems unclear to me, you almost have to delete it to avoid incorrect bookings. Review collected by and hosted on G2.com.

Really easy to use every day, even for the admin. For the few times I needed support, they responded quickly and in a caring and professional manner. Review collected by and hosted on G2.com.

Nothing really. If I had to point out one thing, it would be the changes made to the floor plan after the implementation. Review collected by and hosted on G2.com.

Allows our staff who work a hybrid of remote and in-office the ability to easily book space, see which spaces are in use and schedule volunteers into our spaces. Very user friendly and easy to incorporate into our workflows. Review collected by and hosted on G2.com.

We would love a feature that allowed us to see at glance in a list all the bookings for each day without having to look through each staff person's bookings. Review collected by and hosted on G2.com.

Service and support for rapid and excellent implementation. Review collected by and hosted on G2.com.

We must force people to manage their reservations on the app. People often book and forget. Review collected by and hosted on G2.com.