eG Enterprise Reviews & Product Details

It offers an extensive range of monitoring capabilities, providing insights into various aspects of our systems.

It seamlessly scales to accommodate our expanding infreastructure without compromising performance.

The platform's integration with coding freameworks simplifies the monitoring and troubleshooting processes.

The provision of real-time analytics empowers proactive decision-making and issue resolution. Review collected by and hosted on G2.com.

The initial setup process can be somewhat complex and might require more streamlined documentation.

Customisation options, though powerful, may have a steeper learning curve for novice users.

While the reporting features are robust, additional flexibility in report customisation would be benficial.

Fine-tuning alert settings could be more intuitive for easier management. Review collected by and hosted on G2.com.

It is a easy tool for IT ecosystems. It offers automatic monitorin for my IT team, provides detailed reports to help pinpoint application shutdowns & detects network disruptions. Technically, this tool make easy, faster & efficient my work Review collected by and hosted on G2.com.

The browser of the application gets slow somtimes aand even crashes sometimes, so i had to re-start the app Review collected by and hosted on G2.com.

I like how in touch they are without being pushy. I have had a great experience staying current on what's new and exciting in our market! I really appreciate the wealth of information available to access. Review collected by and hosted on G2.com.

Quite honestly, there isn't much not to like. You are offered information at your pace and your needs. There is nothing that forces you to pick one thing over the other. It is a fair product assessment and allows you to connect comfortably. Review collected by and hosted on G2.com.

This solution is a comprehensive analytics tool for complex IT ecosystems. It offers automatic monitoring for IT infrastructure, detects network disruptions, and provides detailed reporting to help pinpoint application slowdowns, significant system failures, and more. Utilizing both agentless and agent-based approaches, it comprehensively tracks the performance and health of the entire IT framework.

By simplifying the process of debugging performance issues, it facilitates quick resolution of problems. It excels at identifying root causes and swiftly rectifying them, enhancing overall customer experience. The solution provides unmatched visibility, extending beyond just application performance to user experience, supporting infrastructure, and business transactions.

In essence, it streamlines the process of diagnosing, monitoring, and reporting key IT services, making it faster and more efficient. This ensures smooth operation of IT landscapes and helps businesses maintain high service levels. Review collected by and hosted on G2.com.

The product might seem costly initially, but when its extensive capabilities and scalability are considered, its value becomes apparent. It allows for seamless visibility extension, eliminating the need to integrate multiple additional products. The challenge with eG lies in justifying its upfront investment. Customers often only recognize its worth one or two years in, which can complicate the replacement process, especially if they've committed to four or five other short-term solutions in the interim. So, although eG may seem expensive upfront, it is a comprehensive, long-term solution that could save resources in the future. Review collected by and hosted on G2.com.

I love that you can costumize the dashboard making it easier for be suited to our purposes. Review collected by and hosted on G2.com.

The browser gets slow sometimes and even crashes sometimes. Review collected by and hosted on G2.com.

The support is amazing, the follow up and response time makes the issues get resolved in no time. Review collected by and hosted on G2.com.

As for this moment, I don't have any issues with the software. Review collected by and hosted on G2.com.

Its End to end monitoring is the best, it provides enhance view of the issues then detects and diagnosis by self that measures both internal and external IT systems. Review collected by and hosted on G2.com.

Comparitively with other competitive systems like dyntrace it could be better display the enhance view of dashboards and also the license price could be bit cheaper. Review collected by and hosted on G2.com.

A dashboard that provides a single view of routers, servers, and applications.Excellent for the tech support team. Review collected by and hosted on G2.com.

Product pricing is on the higher side but that is acceptable as it offers flexibility as well as a lot of features. Review collected by and hosted on G2.com.

It is an analytics solution for advanced IT landscapes. It provides automated IT monitoring, network outages, reporting to troubleshoot the slowdowns of apps, severe failures, and many more. It uses a combination of agentless and agent-based techniques to monitor the performance and health of the whole IT framework. It simplifies the performance debugging and results in speedy problem resolution. It determines the root cause of problems and resolves them speedily and delivers a great customer experience. It delivers unparalleled visibility beyond app performance, user experience, whole supporting framework, and business transactions. It has made the diagnosis, monitoring, and reporting of fundamental IT services simpler and faster. Review collected by and hosted on G2.com.

Sometimes it can be enormous because of the big list of features and high levels of flexibility. The configuration is quite confusing and difficult. It has a steep learning curve and requires a great amount of time and training to start with due to the extensive coverage of multiple tech stacks. Review collected by and hosted on G2.com.

eG Enterprise provides me a single pane of glass view - from routers, servers, and applications. I've had to support different types of applications over time and i've been able to get these monitored and to great depth every time. The topology views are great, the layered model presentation of each application makes it real easy to use. Often i am called upon to explain what happened during the last few days and in that context, i find the historical reporting really useful. The ability of the tool to support both synthetic and agent-based monitoring is also very useful for us as it gives us both perspectives - the external and the internal perspective. Review collected by and hosted on G2.com.

Configuration of the tool can be made easier. I would like to have the reports be more customizable. Review collected by and hosted on G2.com.