G2 reviewers report that Dynatrace excels in providing deep, real-time insights into application performance, with users highlighting its ability to automatically map out services and dependencies, making it easier to identify issues quickly. In contrast, eG Enterprise, while offering a range of monitoring capabilities, does not match the same level of detailed insights.
Users say that Dynatrace's dashboards effectively consolidate information, allowing for a comprehensive view of system performance, which is particularly beneficial for complex environments. eG Enterprise, on the other hand, is noted for its ease of use, but some users feel it lacks the same depth of analysis.
According to verified reviews, Dynatrace has a significantly higher overall satisfaction score, reflecting its strong market presence and user base. With over 1,200 reviews, users consistently praise its powerful monitoring capabilities, while eG Enterprise has only 11 reviews, making it harder to gauge its reliability.
Reviewers mention that Dynatrace's implementation process is generally smooth, with many users appreciating the intuitive onboarding experience. In contrast, eG Enterprise is recognized for its quick setup, but lacks detailed feedback on the implementation process, which may leave potential users wanting more information.
Users highlight that eG Enterprise shines in customer support, with many praising the quick response times and effective issue resolution. While Dynatrace also offers solid support, eG Enterprise's users feel that their support experience is more personalized and responsive.
G2 reviewers note that while both products have similar star ratings, Dynatrace's higher overall G2 Score indicates a stronger user satisfaction level. Users appreciate its comprehensive monitoring features, while eG Enterprise is recognized for its scalability and ease of use, particularly in mid-market environments.
Pricing
Entry-Level Pricing
Dynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
what is the best way to AI integration in Energy and Utlilites services.
3 Comments
DA
Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
What is Dynatrace used for?
3 Comments
KS
Dynatrace is a powerful tool we rely on for monitoring APIs and performing data and business analysis. It helps us keep a close eye on our APIs, spotting any...Read more
Is there any capability that Dynatrace can't provide which is offered by Splunk?
2 Comments
RD
Hello -
Dynatrace can pull the same log files. We use both and Splunk is used to pull all logs and store them for a year. We have been using Dynatrace...Read more
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