Consulting Services for Dynamics 365 Customer Service

Below is a list of service providers who specialize in implementing and optimizing Dynamics 365 Customer Service. These service providers have expertise and experience helping businesses implement, integrate and customize Dynamics 365 Customer Service.

161 Listings for Consulting Services for Dynamics 365 Customer Service
Provider Description
Western Computer is a Microsoft Cloud Solution Provider (CSP) founded in 1987 to empower and enable mid-market and SMB businesses. Specializing in Microsoft Dynamics 365 and Power Platform solutions, services, and support, our 180+ senior-level experts bring advanced functional and industry expertise to companies across North America. With over 35 years of ERP, CRM, and business intelligence experience—and more than 1,250 successful implementations—we deliver solutions to meet the unique needs of specialized industries and companies of all sizes.      Western Computer is a proud 2024/2025 Inner Circle Member and finalist of the 2022, 2023, and 2024 Microsoft Dynamics 365 Business Central Partner of the Year awards.
Jillian S.
JS
Jillian S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Alan & Conner Made the Experience Outstanding! A++"
Alan & Conner. Not much more to say than that. In my opinion, having a great team to work with & feeling comfortable with them is the most importan...
Verified User
E
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Personable, Organized, and Knowledgeable with Great Follow-Through"
personable; organized; follow though; knowledgable
Provider Description
Shaligram Infotech is a global technology consulting and software development company that specializes in delivering unique digital solutions tailored to meet the needs of businesses across more than 30 countries. With over a decade of industry experience and a dedicated team of over 250 skilled professionals, Shaligram Infotech has successfully completed over 1200 projects across various sectors, including finance, healthcare, logistics, retail, manufacturing, and construction. This extensive experience positions the company as a reliable partner for organizations seeking to enhance their digital capabilities. The company’s primary focus is on custom application development, where it designs and delivers web, mobile, and cross-platform applications utilizing modern frameworks such as .NET, Node.js, React, Angular, Flutter, Android, and iOS. This versatility allows Shaligram Infotech to cater to a diverse range of clients, from startups to large enterprises, ensuring that their specific needs are met with precision and expertise. The target audience includes businesses looking for innovative solutions that can help them adapt to changing market dynamics and drive growth. Shaligram Infotech is also recognized as a leading Microsoft partner, offering comprehensive Microsoft services that encompass Microsoft Dynamics 365 implementations, Azure cloud solutions, and Power Platform projects. Their certified consultants work closely with organizations to maximize their Microsoft investments, providing tailored solutions that align with their strategic goals. This focus on Microsoft technologies enables clients to leverage powerful tools for automation, data management, and cloud infrastructure optimization. Key features of Shaligram Infotech’s offerings include a strong emphasis on UI/UX design, ensuring that applications are user-centric and enhance usability. The company also provides ongoing support and maintenance services, which include remote assistance, recommendations for improvements, and implementation of modifications. This commitment to customer satisfaction and continuous improvement sets Shaligram Infotech apart in the competitive landscape of technology consulting and software development. In summary, Shaligram Infotech combines enterprise-grade experience with deep technical expertise, enabling businesses to innovate and grow in an increasingly digital world. With flexible engagement models and a proven track record across 25+ industry verticals, the company is well-equipped to forge long-term technology partnerships that drive success for its clients.
Josh B.
JB
Josh B.Small-Business (50 or fewer emp.)
4.0 out of 5
"Versatile and Reliable for Our Rewards Platform"
I like that Shaligram Infotech develops our rewards platform and handles all ongoing adjustments and upgrades effectively. They have a great genera...
Steve H.
SH
Steve H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Engineering Partner for Bootstrapped Startup"
They go after root causes, not surface symptoms. When our server was struggling under live game load the answer wasn't to throw hardware at it — Sh...
Provider Description
Salesforce Consulting and Implementation Services.
Sujith Kumar Reddy M.
SM
Sujith Kumar Reddy M.Enterprise (> 1000 emp.)
4.5 out of 5
"Cool Experience"
Good coverage and knowledgeable people around who can guide us on the next steps, or help us navigate what to do next if we run into any business p...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Exceptional Quality and Reliability with Innovative Solutions"
strong domain expertise, reliability, and commitment to delivering quality solutions. Their ability to provide scalable, innovative, and cost-effec...
Provider Description
Velosio moves you from what is to what is next for your business through expert delivery of business solutions and cloud technologies. With over 30 years of business systems experience, Velosio leverages expertise across Microsoft’s entire solution portfolio including Dynamics, Microsoft 365, Azure, Power Platform, and Insights. A key piece of Velosio’s value is delivering fresh ideas across ERP, CRM, business intelligence and cloud business solution requirements helping our clients optimize their business operations. Our mission is to enable clients to realize business value faster, simplify the process of deploying technology, acquire deeper data-driven insights, and explore ongoing innovation to drive business forward. For growing small -to -medium -sized businesses to multi -national enterprise companies, Velosio has the right experience, the right cloud solutions, and the right service offers to fast -track your technology initiatives. Our solutions: Microsoft Dynamics 365 Business Central Microsoft Dynamics 365 Finance Microsoft Dynamics 365 Supply Chain Management Microsoft Dynamics SL Microsoft Dynamics GP Microsoft Dynamics NAV Microsoft Dynamics AX Microsoft Dynamics 365 CRM Microsoft (Office) 365 Microsoft Power Platform Power BI NetSuite Sage iMIS for Member Management Learn more at Velosio.com.
Ulrich B.
UB
Ulrich B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Knowledgeable, Helpful Team Made Our System Transition Smooth"
They were knowledgeable and very helpful in the process of making our old system work into the new system
DL
David L.Mid-Market (51-1000 emp.)
4.0 out of 5
"Responsive Communication and a Strong Knowledge Base"
Knowledge base and communication. Velosio is always ready to speak to me and keep my needs at the forefront of our conversations. This is done main...
Provider Description
Accenture is a global professional services company providing consulting and implementation services across strategy, technology, and operations. Accenture's practice spans management and strategy consulting, technology implementation and systems integration (including SAP, Microsoft, Salesforce, AWS, Google Cloud, Oracle, Workday, ServiceNow, and Adobe ecosystems), managed operations and business process services, data and AI consulting, cybersecurity, and cloud migration. Accenture Song focuses on customer experience and digital product design, while Accenture Industry X applies digital engineering to industrial and manufacturing operations. The firm serves clients across industries including financial services, healthcare, the public sector, retail, and communications, combining industry-specific expertise with large-scale delivery capability.
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Great Communication and On-Time Delivery Throughout the Project"
Meeting project deadline and having good communication with each steps to follow
Mary Christine T.
MT
Mary Christine T.Enterprise (> 1000 emp.)
5.0 out of 5
"Great Technology for Monitoring Privacy and Security Concerns"
It gives our company an extra boost with very minimal work on our end, and it’s been working well for us.
Provider Description
Soluzione provides high-quality Business Apps & CRM implementations , Custom Application development, and support for Microsoft Dynamics 365 and Microsoft Power Platform users in North America, the EU, Oceania, Singapore, and the United Arab Emirates. Soluzione's services include: # Microsoft Dynamics 365 -Implementation, customization, configuration, and development for sales, customer service, field service, marketing, and project management. Soluzione has also developed D365 add-ons & UI Path to improve productivity, user experience, process automations and third-party application integration. # Microsoft Power Platform Development- Power Aps (Low code canvas and model-driven app), Power BI data visualization, Power portals, and Power Automate RPA. # Custom Application Development- Soluzione also provides Custom application development for web and mobile using .NET, MEAN stack, AZURE services, Angular, WordPress & Ionic app development technologies. Guided by our business motto of ‘‘The Absolute Solution for Your Business ‘‘. Soluzione holds multiple ISO certifications and provides comprehensive yet cost-effective solutions across multiple industry domains. We provide flexible engagement models for: # Outsourced Development The scope of work for the development talents provided is carefully defined, and monthly, hourly charges are set in advance. As a technical extension of the client's organization, ODC (Offshore Delivery Centre) . Soluzione can work as an ODC or a virtual IT/development workforce that works on software development projects for clients from a distance. # Develop ISV/Partnership/Custom APPs- We provide specialized software and/or Software-as-a-Service (SaaS) services to meet the technical or business needs of our customers. # Migration from On-Premises Applications to Online Cloud Based Applications We provide migration services for Dynamics CRM On-premise to CRM Online and for legacy on premise applications to the Modern cloud based applications on Azure, Power platform/Dataverse.
Korompai A.
KA
Korompai A.Mid-Market (51-1000 emp.)
4.5 out of 5
"Professional delivery on a basic Dynamics Sales CRM"
Flexibility in delivery, can do attitude, not overcommiting on customizations.
Verified User
P
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Delivered what was required with quick turnaround"
Turnaround of the project was quicker than expected in this industry and Soluzione was flexible enough to allow multiple revision rounds as to fix ...
Provider Description
Navisite, part of Accenture, is a trusted digital transformation partner for growing and established global brands. Through our highly specialized teams, industry solutions, business process expertise and application services, we provide the capabilities and practical guidance customers need to modernize, build and support more agile, resilient and expanding businesses. Our strategic advisory and transformation services advance innovation with comprehensive cloud, enterprise application, data management, intelligent automation and cybersecurity solutions, empowering customers to navigate change and meet new demands at any point in their journey. To learn more, visit navisite.com.
Verified User
O
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"Navisite Review"
We used Navisite for our Hosted Public DNS services
Verified User
P
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"Good Experience"
They are embracing new intelligent technologies to automate and create more predict ,reliable business to meet customer challenges and their needs ...
Provider Description
BKD, LLP, a top-tier U.S. CPA and advisory firm, helps people and businesses realize their goals.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Great!"
Clients value BKD’s deep expertise with Microsoft and Sage systems, as well as their personalized approach. The team is recognized for consistently...
Rohit P.
RP
Rohit P.Mid-Market (51-1000 emp.)
4.0 out of 5
"Review for bkd Microsoft azure"
Expanding set of modern cloud services that help my team to complete challenges.
Provider Description
Innovia Consulting is an award winning Microsoft Dynamics 365 Business Central / Microsoft Dynamics NAV partner and business consulting firm dedicated to providing customized solutions for every industry and exceptional customer service. Learn more about how we can help you by visiting innovia.com
Verified User
P
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Exceptional Quality"
They jump right in to try and solve your issues. They don't just fix - they explain how were can fix going forward and why we are getting the issues.
Mike R.
MR
Mike R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great service by knowledgeable people!"
Originally engaged for ongoing support with older version of Navision. Additional services added for Jet Reports and Jet Analytics implementation...
Provider Description
Alta Vista Technology is a nationally recognized consulting firm specializing in Sage Intacct and Microsoft Dynamics 365 Business Central. From implementation to support, we bring a personalized, proven approach to cloud ERP that drives results—on time and on budget. With a team built from recovering accountants turned technologists, we have a unique understanding of the pains in today’s accounting processes and the talent and passion to build complete solutions, breathing life back into an essential profession. More than 1000 companies have trusted us to guide them through choosing and implementing new business software making us a top-rated. It's not just the awards from Accounting Today or Inc. Magazine, as nice as those are. It's the real customer reviews that have pushed us to the top of a deep field. They are what makes us a top-rated Sage Intacct and Microsoft Dynamics provider.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Sage Intaccct: Very Easy to Use"
We are using Sage Intaccct and it is very easy to use.
MM
Matthew M.
5.0 out of 5
"Unmatched Support and Seamless Implementation"
I like that Alta Vista Technology provides timely and expert support over the long-term business relationship we have with them. They helped us fin...
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