Dynamics 365 Customer Insights Reviews & Product Details

What i like on this tool is the ability to predict data outcome from the sources i've tapped in.

Review collected by and hosted on G2.com.

the version which we are working in now is with preview.. i dont have dislikes but maybe when we start buying out the standard versions. Review collected by and hosted on G2.com.

Goal tracking and leader boards. Loved the way Dynamics tracked the leader boards and goals for all the reps. Was very easy to see where you were to goal and how much needed to be produced. Review collected by and hosted on G2.com.

Creating alternative lists or pulling specific info was difficult. This may just have been because of how the company had it set up but any time we wanted to make a new list or change format of anything we had to go through our system admin and it was a long process. Review collected by and hosted on G2.com.

User interface is easy to learn, and lots of add-on services that can integrate with Dynamics. Review collected by and hosted on G2.com.

Some add-ons integrate better than others. Review collected by and hosted on G2.com.

HOW EASY IT IS TO USE. THE WAY IT IS SET UP MAKES WORKING THROUGH IT EASY. Review collected by and hosted on G2.com.

THERE IS NOT A THING THAT I CAN THINK OF Review collected by and hosted on G2.com.

I like how functional the software is and the ease of use with powerful features and an overall benefit to my business. Review collected by and hosted on G2.com.

I think the platform could be better organized and more convenient to use. Review collected by and hosted on G2.com.

Not super user friendly visually, but it gets the job done Review collected by and hosted on G2.com.

It’s hard to naviagte and I wish I could really see everything all at once Review collected by and hosted on G2.com.

How easy this software is to use for what I need it for Review collected by and hosted on G2.com.

I truly enjoy this software and what it has done for me and my company Review collected by and hosted on G2.com.

Allowed us to create dynamic ashboards to show key metrics Review collected by and hosted on G2.com.

It was not as intuitive to use as Salesforce Review collected by and hosted on G2.com.

I really like the features when it comes to the outlook email access via a cloud based website. Review collected by and hosted on G2.com.

I wish that the word options in Microsoft were a little more user friendly and visible. Review collected by and hosted on G2.com.