
I have subscribed to a plan for 11,000 credits, what attracted me was the cost of 1 credit per 1 email successfully enriched Review collected by and hosted on G2.com.
I have enriched 235 emails via API but was charged ~500 credits.
There is no API enrichment log available in the account which means that you can't do a line by line check of what was actually enriched.
I contacted customer support via the chatbot (which in fact is not a chat bot but rather a tool to submit a message) but did not get a reply.
I had previously used another tool for enrichment which has much higher enrichment rate, transparent API log, and top notch customer support with issues solved immediately. I am going back to them even if they are more expensive. Now it makes sense why dropcontact is cheaper, it's because it's worse in all aspects. Review collected by and hosted on G2.com.



