--- title: Drata Reviews meta_title: 'Drata Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1333 reviews by the users' company size, role or industry to find out how Drata works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1333 scale: '5' date_modified: '2026-07-23' parent_category: name: Cloud Security url: https://www.g2.com/categories/cloud-security --- # Drata Reviews **Vendor:** Drata **Category:** [Cloud Compliance Software](https://www.g2.com/categories/cloud-compliance) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,333 ## About Drata Founded in 2020 and headquartered in San Francisco, California, Drata provides the trust network that enables businesses to operate, scale, and partner with confidence. Born from experience in mission-critical aerospace work and the painful reality of manual security audits, Drata was created to turn trust into an always-on state instead of a point-in-time exercise. Today, the Drata Agentic Trust Management Platform helps more than 8,500 organizations worldwide build continuous trust across the cloud and prove their posture to customers, partners, and auditors. Drata unifies governance, risk, compliance, and assurance so security and GRC teams can manage everything in one place. Drata's core capabilities include Automated Governance to streamline policy management, control monitoring, evidence collection, and access reviews; Integrated Risk Management to centralize internal and third-party risk with real-time visibility and ownership; Continuous Compliance to automate evidence collection and control testing across frameworks; and Accelerated Security Assurance to show your security posture in real time and shorten review cycles while supporting faster, more confident sales and vendor decisions. Together, these capabilities deliver Continuous Real-Time Trust, Enterprise-Grade Flexibility, and Agentic AI Productivity. Drata continuously monitors controls, flags risks immediately, and makes always-current proof easy to share so you're demonstrating effective security every day—not just at audit time. The platform scales across multiple frameworks and connects to hundreds of tools to fit complex environments, and AI-driven automation helps assess vendors, collect evidence, and draft questionnaire responses—eliminating repetitive manual work, reducing operational overhead, and turning assurance into a strategic business enabler for modern, trust-driven organizations. ## Drata Pros & Cons **What users like:** - Users commend the **exceptional customer support** from Drata, enhancing their compliance and security management experience. (135 reviews) - Users value the **intuitive design** of Drata, making setup and integration seamless and efficient for everyone. (115 reviews) - Users highlight the **automation of compliance monitoring** in Drata, significantly easing reporting processes and enhancing efficiency. (109 reviews) - Users value the **time-saving automation** of Drata, streamlining compliance tasks and simplifying audits significantly. (96 reviews) - Users value the **seamless integrations** of Drata, enhancing functionality by connecting various platforms effortlessly. (89 reviews) - Automation (78 reviews) - Users find Drata to be **simple to use and set up** , enhancing automation and support for audit processes. (77 reviews) - Easy Integrations (75 reviews) - Easy Setup (67 reviews) - Team Helpfulness (62 reviews) **What users dislike:** - Users find Drata's **limited integrations** frustrating, wishing for broader support for third-party tools and self-hosted versions. (43 reviews) - Users face **integration issues** with Drata, leading to a challenging transition and unexpected manual effort required. (38 reviews) - Users note that **configuration limitations** and complex transitions hinder a seamless experience with Drata. (35 reviews) - Users find the **lack of clarity** in Drata's UI can complicate the audit process and task management. (28 reviews) - Users find the **UX confusing at times** , making it difficult to identify missing tasks and necessary fixes. (22 reviews) - Limited Customization (20 reviews) - Policy Management (18 reviews) - Users find Drata’s services to be **expensive** , especially for startups looking for cost-effective compliance solutions. (15 reviews) - Lack of Customization (15 reviews) - Users desire **additional features** for formatting, better user interface, and more integrations for improved functionality. (15 reviews) ## Drata Reviews ### 1. MFA issue **Rating:** 5.0/5.0 stars **Reviewed by:** Annalise H. | Founder Chief product officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Drata?** The team and the thorough SOPs! Zack and Dante were instrumental in solving this problem and they were super thorough. **What do you dislike about Drata?** Had to wait a bit during shift changes but not a big deal **What problems is Drata solving and how is that benefiting you?** Automating our compliance audits, and our security audits ### 2. Beautifully simple and effective for reporting. **Rating:** 4.5/5.0 stars **Reviewed by:** Opeyemi A. | IT Infrastructure Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Drata?** The ease of find the information I need that the agent gathers. Drata made very donting task of a SOC2 audit and made gathering and reporting on each of the measures extremely managebale. **What do you dislike about Drata?** Some of the documentation could be clearer when explain or breakdown what is needed to meet the requirements. **What problems is Drata solving and how is that benefiting you?** Reporting. Drata helps to gather device information, make sure usrs are accepting policies, helps to audit internal devices and make sure usrs are accurately assigned and addressed. ### 3. My Drata User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Drata?** The user interface is very easy to use. The functionality of Drata addressed many of our business needs and processes. **What do you dislike about Drata?** So far, I have not encountered any downsides. I just started using the platform. **What problems is Drata solving and how is that benefiting you?** The Drata tool is assisting my organization with Cybersecurity Risk Management and audit activities. ### 4. There's no better compliance platform than Drata. **Rating:** 5.0/5.0 stars **Reviewed by:** Kane B. | CTO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Drata?** Gone are the days when your compliance teams were frantically searching their entire asset and resource tables and platforms, looking for potential holes in your company's posture. Leveraging the power of software engineering and a tiny sprinkle of industry expertise, Drata manages to automate and integrate the compliance journey from start to finish so that it becomes intuitive and integral to how your company operates. **What do you dislike about Drata?** There are integration points that could be more customizable / bring-your-own compatible, but Drata continuously works to improve their lineup to tackle this discrepancy. **What problems is Drata solving and how is that benefiting you?** Drata helps us fully automate and consolidate our compliance and controls efforts in one place. It streamlines the work of our security teams, and sets the foundation for our security posture and aptitude by design, which expedites security reviews and builds trust with our own customers. As new and evolving GRC requirements fall into scope, we can naturally grow and evolve alongside the platform to tackle these rising needs. **Official Response from Ashley Hyman:** > Hi Kane! What great feedback! I'm so happy to hear you find Drata so intuitive and integral to how your company functions. We have some exciting things coming this quarter and next in regards to customizing your integrations. Please don't be shy to let us know if we can do anything additional to enhance your experience. Thanks so much! Ashley Hyman VP of Customer Success ### 5. Best support team of Drata **Rating:** 5.0/5.0 stars **Reviewed by:** Ashutosh J. | System admin, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Drata?** Best support team , No delay to get resolution , Polite behaviour **What do you dislike about Drata?** We have nothing to dislike about drata support **What problems is Drata solving and how is that benefiting you?** Many problem drata is solving ### 6. Excellent platform, all my security and compliance data in one solution, perfect. **Rating:** 5.0/5.0 stars **Reviewed by:** Paul U. | Information Security GRC Lead, but also covering VP Information Security, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2025 **What do you like best about Drata?** I like that I can conduct all my GRC activities on one platform, and get instant feedback and dashboards to show my current level of compliance. In addition, the automation has helped increase efficiency exponentially. **What do you dislike about Drata?** It would be usefull to be able to manage all my risk in one area, however, I am informed that an enterprise risk module is being released shortly. **What problems is Drata solving and how is that benefiting you?** It is automating and therfore making security, risk, and thrid party management more efficient. ### 7. Drata helps automate our Compliance Program **Rating:** 5.0/5.0 stars **Reviewed by:** Meg L. | Director, Security Compliance, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Drata?** It is easy to use, and makes things like Policy Management simple. It's quick to get started, and when I've had questions Support has been very helpful and responsive. **What do you dislike about Drata?** I love that there are always new features available, and I do have some wish list items, like task reminders and some expanded reporting. **What problems is Drata solving and how is that benefiting you?** Drata is helping us automate tasks and take as much manual work out of our Compliance Program as possible. ### 8. Drata review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Drata?** Features, Track all ISO/SOC2 progress in one platform **What do you dislike about Drata?** Nothing as of now. Has potential to have more features **What problems is Drata solving and how is that benefiting you?** ISO compliance, platform wide monitoring, vendor assessments, risk assessments, etc ### 9. Kit's Review **Rating:** 3.5/5.0 stars **Reviewed by:** Kit B. | Renewals Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Drata?** I think that it is intuitive to use, easy to navigate, and has a clean look, design, and feel. The page isn't too scattered or busy, yet it has a lot of good content at the tip of your fingers. **What do you dislike about Drata?** The only negative that I have is they syncing with Okta. I can find that to be rather cumbersome and slow at times. **What problems is Drata solving and how is that benefiting you?** It's a one stop shop for all things compliance and security related. As a Renewals Manager, I work with a lot of clients to go over legal, security, RFP's, questionairres, etc. The ability to have everything in once place is a big time saver and one less headache to deal with. ### 10. Drata Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel B. | SecOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Drata?** User Friendly, Controls well defined, and great application for tracking your compliance posture. **What do you dislike about Drata?** Support channels lack of time response, i belive they can improve there. **What problems is Drata solving and how is that benefiting you?** Drata is solving manual tasks by automating compliance controls. ### 11. had a quick question and was helped immediately with great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Drata?** Easy to use - great support - very helpful and knowledgeable **What do you dislike about Drata?** I sometimes get too into the details and miss how easy it is to actually use and track my needs **What problems is Drata solving and how is that benefiting you?** I need to maintain a SOC2 certification and Drata makes it easy ### 12. DRATA Review **Rating:** 5.0/5.0 stars **Reviewed by:** Desmond T. | Information Security Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about Drata?** DRATA allows you to manage your entire GRC program from one tool out the box. Great policy templates, solid risk register and the ability to run audits from one tool. Easy to use and understand. **What do you dislike about Drata?** Drata needs to add more EDR options and change the follow of Risk Assessment module. **What problems is Drata solving and how is that benefiting you?** Automated work flow and visibility ### 13. Made our ISO certification much easier **Rating:** 4.5/5.0 stars **Reviewed by:** Nikolai M. | Head of IT, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Drata?** - Predefined policy templates for ISO - Drata Agent for automatical compliance checks - Automated monitoring for controls - Special access for Auditors makes certification much easier - Integration with many tools (Atlassia, AWS, Azure, etc) - Customer support answer quite fast **What do you dislike about Drata?** - No open info about prices - Additional features are quite expensive **What problems is Drata solving and how is that benefiting you?** Drata provides structured approach to keep all necessary documents, policies and controls for ISO 27001 in one place. ### 14. We use Drata for GRC for SOC2, Type 2 and ISO 27001:2022 **Rating:** 5.0/5.0 stars **Reviewed by:** Joel F. | Sr. IT & Security Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Drata?** Ease of use, easy implmentation, easy integration, and flexibility. **What do you dislike about Drata?** Missing a connection to out ITSM for ticketing. I have to admit our ticketing system isn't in the top 20. So I am not shocked. **What problems is Drata solving and how is that benefiting you?** Single pane of glass for GRC. Reduces cost of annual audits. Single repositiry for evidence and policies, etc. Vendor security questionnaire automation. ### 15. Drata has made my life SO much easier when it comes time for Audits, and continuous compliance. **Rating:** 5.0/5.0 stars **Reviewed by:** Vergil S. | Manager, IT & Security, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Drata?** Drata consolidates evidence in one handy place, which means extracting needed info for auditors simple. **What do you dislike about Drata?** I don't love that auditors can see historical test data - this can make it look like we aren't managing some systems well, when in reality we just don't have integrations that are compatible (ie, vulnerability scanning). **What problems is Drata solving and how is that benefiting you?** Solve the time problem very effectively, and makes it easy to manage multiple areas of compliance in one dashboard. ### 16. I had trouble with a client of mine showing up on my auditor list. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Drata?** I like the ability to automate compliance monitoring and evidence collection, signaficantly reducing the manual effort and speeding up the reporting proccess and timeline. **What do you dislike about Drata?** The platform's rich feature set, while beneficial for larger organization with complex compliance requirements, can introduce unnecessary complexity for smaller teams. This can sometimes create a steeper learning curve. **What problems is Drata solving and how is that benefiting you?** Drata streamlines compliance management, reducing the workload, enhancing security, and ensures clients are always audit ready. ### 17. Drata has provided us an excellent compliance experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Art B. | VP Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Drata?** The Drata platform is organized logically and pragmatically to guide the compliance experience. We were able to work through and complete our SOC 2 Type 2 compliance and resulting successful audit in just a few months. Drata organized our approach and harnessed what can be a very undirected activity. **What do you dislike about Drata?** I really don't have a dislike about Drata. On some occassions when Drata spots a problem in our compliance, it can take some work to discover the real problem. I have found that is usually just a user learning issue, to know where to look. When I could not find the issue, the help center and customer support team was quick to help me find the resolution. **What problems is Drata solving and how is that benefiting you?** We provide custom business solutions for clients and needed to operate in a SOC 2 Type 2 certified environment. Drata helped us obtain our certification, but also provided us with a continously monitored environment. We can now correct any issue as it occurs. Drata has also allowed us to integrate some of our key security solutions into a more comprehensive experience. ### 18. Drata is exceptional **Rating:** 5.0/5.0 stars **Reviewed by:** Martin E. | Captain of Data, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Drata?** In a world of substitutes, the only real product anyone offers is customer service. We partnered with Drata to help us prepare for a SOC2 compliance audit. The platform is excellent. If you've ever done an initial SOC2 audit prep, you know there are many questions to be answered. Drata's live support team is incredibly responsive and regularly answers my questions with one response. Not only are they really focused on making sure I have the answers I need to proceed, they often provide links to articles that empower DIYers like me. I appreciate a direct answer as much as anyone else, but these articles help me understand why the answer is what it is. **What do you dislike about Drata?** If I have to come up with something, I'd have to say that I'd really like a way to search all policies from one location. For example, when we began the process of preparing for our SOC2 audit, there were many questions that arose from our need to better understand what was required in a given policy. We used the notation functionality within the policy editor to document our questions. There isn't however a centralized location to see all of my comments on all policies. Consequently, I have to open and close each of the 20 policies to find the comments and get answers. It's inconvenient but not a deal breaker. **What problems is Drata solving and how is that benefiting you?** We need to achieve a passing SOC2 compliance audit. Without Drata, we could not do this on our own. We do not understand the needs well enough to spool up an internal team to make this happen. With Drata, we have the structure and support to launch into this process with a high degree of confidence. ### 19. We have just started.. but support has been really good **Rating:** 5.0/5.0 stars **Reviewed by:** Alan L. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Drata?** Sales process - kudos Sam Support team has been very helpful **What do you dislike about Drata?** Integrations can be a little cluncky, stuggling with Sendgrid **What problems is Drata solving and how is that benefiting you?** Gaining SOC2 and then GDPR ### 20. Aprio January 2025 Review **Rating:** 4.0/5.0 stars **Reviewed by:** Powell J. | Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Drata?** Client preparedness for audits. Ease of access through the auditor portal. **What do you dislike about Drata?** Most clients believe that we gain efficiencies by obtaining documentation through a GRC platform, but for an auditor, it is really just an different documentation repository. This isn't specific to Drata, it applies broadly. However, integration with FieldGuide should change this. **What problems is Drata solving and how is that benefiting you?** Drata helps clients better prepare audit artifacts and have more documenation available the first day of fieldwork. ### 21. Drata disappointed us, did not deliver, and refused to refund us. **Rating:** 0.0/5.0 stars **Reviewed by:** Amir M. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2024 **What do you like best about Drata?** Drata said it's a compliance automation platform that will automate-away the entire compliance processes. That's far from reality. You need a full time proffesional to operate Drata. **What do you dislike about Drata?** Bad service. Dishonest business. It's not really making anything easy for you. You to (A) know what you're doing, and (B) do all the work. While (C) they keep trying to push their service-providers your way to get you to pay more. **What problems is Drata solving and how is that benefiting you?** Drata were suppose to automate compliance - they do not do that at all. **Official Response from Ashley Hyman:** > We appreciate your feedback and we're sorry to hear about your experience. Compliance can be complex, and our goal is to simplify and scale the process while addressing unique company needs. As mentioned over email, we’re here to support you with our services and trusted partners. We’d love to reconnect and work toward a solution together to get value out of the remainder of your contract. Sincerely, Ashley Hyman VP of Customer Experience ### 22. Great support. They helped me in a reasonable scope of time. And the support was very polite. **Rating:** 5.0/5.0 stars **Reviewed by:** Juan Ignacio B. | Head of Cybersecurity, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Drata?** Is an exelent tool and makes my certification easier. **What do you dislike about Drata?** There is a few automations that don't work as they should (but i understand that is complicated integrate with every solution and his updates) **What problems is Drata solving and how is that benefiting you?** Drata is helping me to sumarize and centralice all my security information to comply SOC2 and ISO 270001 ### 23. Drata User Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Drata?** The automation and ease of use, implementation and integration **What do you dislike about Drata?** Customer support can be very delayed at times depending on the issue. When organizations are tyring to meet audit deadlines it is not a good experience. **What problems is Drata solving and how is that benefiting you?** It is a team of one at my organization so having things organized is setting me up for success. The automation is great although not as intuitive. I have to rely on support more than i would like to. ### 24. Always great experience with Drata **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Drata?** Good and detailed documentation, ease of use and integration with compliance monitoring, quick and on-point replies from Support **What do you dislike about Drata?** some older UI elements and screens can be limited in use/confusing, but Drata is continuisly updating and evolving its UI **What problems is Drata solving and how is that benefiting you?** helps our security controls in check, helps maintain inventory of vendors, assets, policies etc, helps create policies, vendor reviews etc ### 25. Drata and SaaS **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Drata?** Drata provides a supportive and personalized compliance experience. Their "white-glove" approach includes proactive support, tailored onboarding, and continuous monitoring, ensuring customers feel comfortable and confident in their compliance posture. **What do you dislike about Drata?** Drata is still growing and with this growth comes challenges. The Drata Team is working vigorously to ensure they remain competitive through taking into consideration their customer's needs and working to expeditite new features that will bring value to the platform. With this, there are a few growing pains such as bugs however Drata steps up to the plate to help alleviate these wrinkles personally with their customers. **What problems is Drata solving and how is that benefiting you?** Centralizing compliance management and mapping across multiple different frameworks. **Official Response from Ashley Hyman:** > Hi There! Thank you so much for taking the time to leave us a review. We really appreciate the feedback. I'd love to connect with you and discuss how we can enhance your experience and address some of the growing pains you mentioned. As always, feedback is extremely important to us. Reach out to me at ashley@drata.com Thanks so much! Ashley Hyman VP of Customer Experience ### 26. Great product with great support **Rating:** 5.0/5.0 stars **Reviewed by:** Katie C. | IT Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Drata?** We are new to compliance documentation and this product makes the project seemless, keeping everything in one place. The ease of use and customer support allowed us to implement quickly and efficiently. Our implementation specialist is always available and very knowledgable. **What do you dislike about Drata?** i am currently still learning everything about the product, but one thing i dislike is that some features are additional costs **What problems is Drata solving and how is that benefiting you?** We have to provide our customers with documentation of compliance requirements. This product keeps all our documentation and evidence in one place as well as giving us a quick glance at any non-conformaties we need to fix. Drata allows us to keep up with our daily tasks as it provides our customers access so we dont have to take time to answer surveys and provide information to satisfy each client individually. ### 27. Accelerator for our re-certification of ISO 27001:2022 **Rating:** 5.0/5.0 stars **Reviewed by:** Joran M. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Drata?** - Built-in frameworks, controls and monitors - Excellent risk management - Great support **What do you dislike about Drata?** - Connectors should be more configurable **What problems is Drata solving and how is that benefiting you?** Continuous Compliance in a modern and automated way ### 28. The Drata platform is instrumental in our ability to maintain our security posture. **Rating:** 5.0/5.0 stars **Reviewed by:** Jason S. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Drata?** As we started our journey for SOC 2 and ISO certification, having policy templates at our fingertips expedited the process of compliance. In additional, the realtime monitoring of our posture and security controls is invaluable. **What do you dislike about Drata?** There is nothing in Drata that would be considered disliked. Every feature, whether we leverage said feature or not, is or will be valuable at some point. **What problems is Drata solving and how is that benefiting you?** Drata is part of 3 pillars that we leverage in security and compliance. Drata is the security automation platform, our partner Rhyemetic is our vCISO and other partner Insight Assurance is our auditor. Having all three of those componants allows us to convey our dedication to compliance to our existing and prospective customers. ### 29. Drata at its best. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Drata?** I had never used a tool like Drata before in my 40 years of experience. It is so easy to use and navigate. It contains all the features required for Compliance. The Risk Management, Controls, personnel & the main feature Monitoring is its best. **What do you dislike about Drata?** I have still not come across any downside as I have been using it for the last two months. **What problems is Drata solving and how is that benefiting you?** The tests being done by Drata is helping me in a way that I don't have to do all the tests simultaneously. Monitoring is so easy. All policies are in one place. All security controls are in one place. The risks once assessed and the risk register & risk treatment plan are all in one place. I can monitor all the employees about what they have complied with and where they are not compliant. ### 30. Drata is a HUGE aid in our SOC 2 compliance efforts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Drata?** Drata has extensive features for helping customers satisfy their SOC 2 compliance requirements. They are constantly expanding the features and functionality. **What do you dislike about Drata?** Sometimes they introduce small bugs into their software. When this happens, their customer support team is very responsive in resolving the problem. **What problems is Drata solving and how is that benefiting you?** It is helping us organize our efforts toward becoming SOC 2 compliant. ### 31. Drata support - quick and efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Drata?** It makes vendor risk assessments easy from start to finish. Can't wait to see what else it can do. **What do you dislike about Drata?** I have not run into any dislikes as of yet. **What problems is Drata solving and how is that benefiting you?** Ensuring that our vendor risk assessments get completed and on a review schedule. ### 32. GRC Powerhouse **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Drata?** Drata is a well-built toold and enables the team to tackle any GRC initiative. The Customer Success is immensely vaulable and they supported us along every step. We were able to get started very quickly, especially with managing policies, setting up integrations, and tracking employees security checklists. Other features like Vendor Management, Risk Management, and Trust centre brings everything into this one tool. **What do you dislike about Drata?** The organization of controls/frameworks may feel a bit restrictive. Flexibility with tagging and ownership could be helpful during initial implementations. **What problems is Drata solving and how is that benefiting you?** We want a central place to track ourselves agaist multiple industry security frameworks. ### 33. It was great and my problem was resolved **Rating:** 4.5/5.0 stars **Reviewed by:** Alejandro T. | Cybersecurity Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Drata?** It helps to have our compliance data in one place **What do you dislike about Drata?** Some times is hard to navigate and to give permission to others **What problems is Drata solving and how is that benefiting you?** We have all the list of PCI compliance in one place and is make our life easier to do inspections ### 34. Drata is an effective, helpful solution to assist with the SOC2 process **Rating:** 4.0/5.0 stars **Reviewed by:** Taylor G. | Director, IT & Security, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Drata?** Drata breaks SOC2 tasks down into discrete chunks, which makes it much more approachable (especially as someone who doesn't have a background in Governance/Compliance). Drata's support is great, with knowledgeable agents available to answer questions on-demand, and an extensive knowledge base of helpful support articles. Drata is always upgrading its features and functionality. **What do you dislike about Drata?** Communication and task management functionality within the app (for discussing with teammates) could be better. Some controls are not well explained. **What problems is Drata solving and how is that benefiting you?** Drata has been instrumental in guiding my company through the SOC2 process. ### 35. SOC 2 Simplified **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Drata?** Drata is vital for our continuous control monitoring & provides a level of process insight we weren't capable of prior. Our driven approach to security is now backed by linked evidence, accountability, & reporting statistics. The Drata team is fantastic & one of the best vendor relationships I've experienced in my career. I've used Drata across companies & hope to continue to use them in the future. **What do you dislike about Drata?** They are expensive; the cost of adding additional frameworks is too pricey & has discouraged us on making an additional purchase decision unless absolute need requires. **What problems is Drata solving and how is that benefiting you?** Drata helps monitor our internal control structure in real-time & gives us visibility & ownership while enabling a proper division of labor among our staff & departments. ### 36. Drata Recommendation As Our Risk and Compliance Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Emmanuel O. | IT GRC Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Drata?** It just makes our Risk and Complaince journey smooth and seamless. Ease of integration also with the staff. Lastly, the customer support is top notch. **What do you dislike about Drata?** Honestly, nothing, just few observations around how some features can be added to it, but overall, it does what I expect it to do. **What problems is Drata solving and how is that benefiting you?** Helping with the burden of compliance. ### 37. Review for Rachel's support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Drata?** I like the support i get from Drata agents. **What do you dislike about Drata?** connections can be improved, and sometimes policy editing is super slow. **What problems is Drata solving and how is that benefiting you?** Having everything in a centralized platform really boosts effective collaboration. ### 38. Amazing customer support by Pablo. **Rating:** 5.0/5.0 stars **Reviewed by:** Shravani A. | Project Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Drata?** Best Connectivity capabiltiies they have on their tool. **What do you dislike about Drata?** It would be great if you could provide mor information from an audit perspective. **What problems is Drata solving and how is that benefiting you?** Security Compliance ### 39. Help is always there! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Drata?** I love that I have access to already built automation, controls and policies that I can tweek for my business! **What do you dislike about Drata?** I wish someone could do it for me instead, like a managed service. **What problems is Drata solving and how is that benefiting you?** Our customers require SOC 2 reporting on our system. Although we are secure, and adhere to security standards, having the SOC 2 stamp is the only requirement. ### 40. Great product and team = great overall experience **Rating:** 5.0/5.0 stars **Reviewed by:** Lee B. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Drata?** Drata takes the pain out of the compliance process by tapping into our existing systems and offering detailed insights into our compliance status. They have a wonderful customer success team that is both knowledgeable and helpful. Additionally, the support team available through the in-platform chat is extremely responsive and well-informed. As someone who had never managed a compliance project before, I was initially apprehensive. However, Drata's system and support has made the entire process seamless and worry-free. **What do you dislike about Drata?** When starting my only worry was that the CS team were based in the US so not in my timezone. However, they have recentlt launched their UK team and I now have a UK-based CS manager 👍🏼 **What problems is Drata solving and how is that benefiting you?** The Drata platform benefits us by significantly reducing the time and effort required to achieve and maintain compliance. The knowledgeable and responsive customer success and support teams further enhance our experience, ensuring that any issues or questions are promptly addressed. For someone like me, who had no prior experience with compliance projects, Drata's user-friendly system and excellent support have made the process straightforward and stress-free. ### 41. Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Matthias B. | VP of Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Drata?** Integrations and everything is in one place Makes it easier to map frameworks **What do you dislike about Drata?** More flexibilty in connecting different sources for same things, e.g. policies can be stored in Google Drive, BambooHR, and another place. **What problems is Drata solving and how is that benefiting you?** Helps us to prepare for the SOC2 audit and make it an easier & smoother process ### 42. Drata usage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Drata?** The Drata Control Framework enables the team to quickly build up our compliance program to meet multiple compliance frameworks. Drata has a significant number of integrations that are easy to set up and help us monitor our controls. **What do you dislike about Drata?** We would like a simpler licensing model for companies that need to comply with many compliance frameworks (5+) with multiple scopes. **What problems is Drata solving and how is that benefiting you?** Managing our compliance requirements, coordinating with external and internal stakeholders. Facilititing evidence collection for audits. ### 43. Excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Drata?** We are still in our starting journey with Drata, so don't have much in terms of the platform however the support are alway there to help and sort issues in a timely manner **What do you dislike about Drata?** so far the controls and connections are not obvious what they do or what they are for **What problems is Drata solving and how is that benefiting you?** Automating evidance gathering hopefully saving users time ### 44. Drata provided the structure to achieve SOC 2 compliance **Rating:** 4.5/5.0 stars **Reviewed by:** Howard B. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Drata?** Great support from the Customer Success Manager and team Strong framework to corral the prep for SOC 2 (and other standards) Well configured to manage over the long haul - for annual audits and regular re-approvals of controls and policies **What do you dislike about Drata?** A little too complex in a few areas Hard to save view in some key areas as it always returns to the default view **What problems is Drata solving and how is that benefiting you?** Provides structure to organize for security compliance (SOC 2) ### 45. Vendor Bulk Updates **Rating:** 5.0/5.0 stars **Reviewed by:** Donna W. | Security and Compliance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Drata?** The ease of collaboration and the dedication of the Drata Team to get things working and to help educate new users. **What do you dislike about Drata?** I have no downside! The solution is easy to use, I am in it daily and the bot and knowledge base are excellant. **What problems is Drata solving and how is that benefiting you?** Drata is allowing me to automate monitoring of areas that can't be fully integrated yet into the solution. And the automated monitoring lessons time for audit and assessment requests. ### 46. Adds order and efficiency to a complicated and laborious process **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Drata?** The categorisation features including of the audit requirements, controls and policies are easy to use. The templates are also full featured and while not ready out of the box, are much better than starting from ground zero. Support is available nearly round the clock which helps with software learning process. **What do you dislike about Drata?** As with anything that simplifies a complex process, there is a learning curve to the software. A few bumps in the road with integration to external software providers. **What problems is Drata solving and how is that benefiting you?** Drata is simplifying the compliance journey with a cloud based tool that manages all controls, policies and tests in a mostly automated manner. ### 47. Easy to use and great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Amy B. | Director of Strategic Accounts, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Drata?** It's really easy to install and protects my laptop and company. I had reached out to support with an inquiry and they got back to me immediately despite it being a holiday. **What do you dislike about Drata?** There are a few settings that need to be installed on the Macbook that are not preferntial but required. **What problems is Drata solving and how is that benefiting you?** Ensures that all company laptops are secure and background checks are completed on Employees. ### 48. Drata: Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Albert B. | Director of Strategic Initiatives, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Drata?** The Drata team provides excellent support during the onboarding process and beyond. **What do you dislike about Drata?** I have had a positive experience with Drata. In its current form, I have nothing to complain about. **What problems is Drata solving and how is that benefiting you?** Drata provides automated discovery, monitoring, and management of the framework compliance process. This frees us from the majority of the manual evidence acquisition tasks we have had in the past. ### 49. The new updates have been bit rickety but otherwise experience with Drata is good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Drata?** Ease of use is the best part about drata **What do you dislike about Drata?** At times the customer service has been bit slow but not to the point of concern in my view **What problems is Drata solving and how is that benefiting you?** We are using drata to support SOC 2 certification ### 50. Surprise **Rating:** 4.0/5.0 stars **Reviewed by:** Anderson C. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Drata?** integrations with others environments. Rich source of informational **What do you dislike about Drata?** is necessary to much interaction to support rise a ticket. **What problems is Drata solving and how is that benefiting you?** control security and compliance ## Drata Discussions - [Hard Disk Encryption](https://www.g2.com/discussions/hard-disk-encryption) - 1 comment, 2 upvotes - [How are others coping with slower support, chatbot inconsistencies, and login / chat issues?](https://www.g2.com/discussions/how-are-others-coping-with-slower-support-chatbot-inconsistencies-and-login-chat-issues) - 1 comment, 1 upvote - [Has anyone else felt friction between Drata’s control depth and their own compliance approach or frameworks?](https://www.g2.com/discussions/has-anyone-else-felt-friction-between-drata-s-control-depth-and-their-own-compliance-approach-or-frameworks) - 1 comment, 1 upvote - [What’s your workaround when Drata’s integrations and automation do not go deep enough?](https://www.g2.com/discussions/what-s-your-workaround-when-drata-s-integrations-and-automation-do-not-go-deep-enough) - 1 comment, 1 upvote - [How are you all dealing with confusing navigation and policy / control relationships in Drata?](https://www.g2.com/discussions/how-are-you-all-dealing-with-confusing-navigation-and-policy-control-relationships-in-drata) - 1 comment, 1 upvote - [View Drata pricing details and edition comparison](https://www.g2.com/products/drata/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-07-24+01%3A42%3A02+-0500&secure%5Bsession_id%5D=c0769a06-266a-408a-a91b-5e4dde8fa531&secure%5Btoken%5D=a1c9d867917c77d982132b42ce6dd3731c2e50cac747321d8b339b7dae275a97&format=llm_user) ## Drata Integrations - [1Password](https://www.g2.com/products/1password/reviews) - [360Learning](https://www.g2.com/products/360learning/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Aha!](https://www.g2.com/products/aha/reviews) - 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AI Text Summarization - AI Text Generation **Generative AI** - AI Text Generation - AI Text Summarization **AI Compliance** - Regulatory Reporting - Automated Compliance - Audit Trails **Agentic AI - Vendor Management** - Decision Making **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Compliance** - Governance - Data Governance - Sensitive Data Compliance **Risk assessment** - Risk Scoring - Monitoring And Alerts - AI Monitoring **Workflows - Audit Management** - Audit Trail - Recommendations - Collaboration Tools - Integrations - Planning & Scheduling **Risk Management & Monitoring** - AI Risk Management - Real-time Monitoring **Generative AI - Security Compliance** - Predictive Risk - Automated Documentation **Platform AI Features - Policy Management** - Reports - Workflow Management **Security** - Data Security - Data loss Prevention - Security Auditing **Administration** - Policy Enforcement - Auditing - Workflow Management **Documentation - Audit Management** - Templates & Forms - Checklists **AI Lifecycle Management** - Lifecycle Automation **Generative AI - Vendor Security and Privacy Assessment** - Text Summarization - Text Generation **Identity** - SSO **Reporting & Analytics - Audit Management** - Dashboard - Audit Performance - Industry Compliance **Access Control and Security** - Pole-based Access Control (RBAC) **Collaboration and Communication ** - Model Sharing and Reuse **Agentic AI - AI Governance Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Drata Alternatives - [Vanta](https://www.g2.com/products/vanta/reviews) - 4.6/5.0 (2,644 reviews) - [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) - 4.9/5.0 (1,311 reviews) - [Hyperproof](https://www.g2.com/products/hyperproof/reviews) - 4.5/5.0 (217 reviews)