2026 Best Software Awards are here!See the list
Product Avatar Image
Reward for good Drata reviews

Drata

(1,138)4.8/5

86.0

Nps Score

Already have Drata?

All Drata Discussions

Pinned by G2 as a common question
G2

How are others coping with slower support, chatbot inconsistencies, and login / chat issues?

Support used to feel like a real safety net for me, especially when I hit confusing parts of the product. Lately it has felt harder to get quick, clear answers. Response times can drag, the chatbot sometimes gives different answers to the same question, and I have even seen chat and login errors... Read more

<0>Upvotes

1 Comment
Pinned by G2 as a common question
G2

Has anyone else felt friction between Drata’s control depth and their own compliance approach or frameworks?

In my environment, Drata sometimes feels like it wants to drive our program rather than support how we already work. Default policy guidance leans toward more controls and text than our auditors actually expect, and some auto tests are hard coded to values that do not match our existing risk... Read more

<0>Upvotes

1 Comment
Pinned by G2 as a common question
G2

What’s your workaround when Drata’s integrations and automation do not go deep enough?

A big reason I chose Drata was to get away from spreadsheets and screenshots. In practice, I still end up back in manual mode when an integration is missing, very limited, or suddenly needs reauthentication. Some controls cannot be automated at all for our niche tools, and certain monitors feel... Read more

<0>Upvotes

1 Comment
Pinned by G2 as a common question
G2

How are you all dealing with confusing navigation and policy / control relationships in Drata?

Even after using Drata for a while, I still catch myself clicking around trying to figure out which tasks are actually blocked and which controls tie to which pieces of evidence. When someone from our exec team asks, “What is left to get us ready for audit,” I sometimes need 10–15 minutes just... Read more

<0>Upvotes

1 Comment
Pinned by G2 as a common question
G2

Complex setup and overloaded templates slow down my first audit cycle

As a long‑time Drata user, I still remember how much time I lost in the first few weeks just trying to understand what actually mattered for our audits. The templates and default policies felt like “everything plus the kitchen sink,” so I kept stopping work to ask myself what was truly required... Read more

<0>Upvotes

1 Comment
Pinned by G2 as a common question
G2

What is Drata used for?

What is Drata used for?

<0>Upvotes

2 Comments
Adenrele A.
AA

Head of People Operations at Sendbox.ng

Hard Disk Encryption

Not all systems can encrypt their hard drives, making it almost difficult to get 100% compliance on Drata. The help documents don't explain a lot. Would prefer a detailed documentation.

<0>Upvotes

1 Comment

Start a New Software Discussion

Have a software question?

Get answers from real users and experts

Start A Discussion

Product Avatar Image

Have you used Drata before?

Answer a few questions to help the Drata community

Top Contributors in Drata

1
Ashley H.
AH

Ashley H.

VP of Customer Success

1 pt
2
Adenrele A.
AA

Adenrele A.

Head of People Operations

1 pt
3
Kane B.
KB

Kane B.

CTO

1 pt
4
Eric L.
EL

Eric L.

Security Engnieer

1 pt