DoorDesk is a visitor management software that enables organizations to digitize, track, and manage the movement of guests, contractors, vendors, and other visitors entering their facilities. It functions as a centralized digital system that replaces paper logbooks and manual entry methods with standardized electronic workflows. DoorDesk is used in offices, factories, warehouses, hospitals, educational institutions, and other facilities that require documented and structured visitor processes.
As a type of Visitor Management System (VMS), DoorDesk provides tools for recording visitor details, creating digital check-in and check-out logs, and maintaining a consistent method for documenting on-site activity. The software supports data capture, audit trails, and reporting needs related to visitor oversight and access control procedures.
Key capabilities include:
Digital Registration: Collect visitor information through kiosk-based, tablet-based, or receptionist-assisted check-in flows.
Photo Capture and Badge Printing: Store visitor photographs and create identification badges for on-site usage.
Host Notifications: Inform employees of visitor arrival through email, SMS, or integrated communication channels.
Check-In and Check-Out Tracking: Record entry and exit times for all categories of visitors.
Reporting and Analytics: Provide access to visitor activity summaries and historical logs.
DoorDesk also supports additional workflows, including contractor entry processes, pre-registered guest check-ins, meeting room scheduling, and workplace access management. The system allows organizations to configure fields, workflows, and approval sequences according to internal operational or compliance requirements. By consolidating visitor-related information into one system, DoorDesk enables organizations to maintain uniform procedures and structured documentation for visitor activity.