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Document Locator

By ColumbiaSoft

4.4 out of 5 stars

How would you rate your experience with Document Locator?

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Document Locator Reviews & Product Details

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Document Locator Reviews (10)

Reviews

Document Locator Reviews (10)

4.4
10 reviews

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Matthew W.
MW
Corporate Accounting & Reporting Manager
Mid-Market (51-1000 emp.)
"Simple Solution for All Your Document Storage"
What do you like best about Document Locator?

The searching capabilities of the product make life a lot easier. Things like the invoice number, PO number, or any similar identifier are part of what you can use to find what I'm trying to locate. Review collected by and hosted on G2.com.

What do you dislike about Document Locator?

We currently only use this product in a limited capacity. My complaint would be more related to how my organization doesn't use it more efficiently. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Mid-Market (51-1000 emp.)
"Great Support"
What do you like best about Document Locator?

- Great Knowledge

- Tremendous patience

- Availability

They have always show great customer service in their support. Review collected by and hosted on G2.com.

What do you dislike about Document Locator?

I never had any complaints when contacting Columbiasoft for DL support. They are always ready and willing to help their customer base. Review collected by and hosted on G2.com.

Jenny S.
JS
Sr. Compliance Strategist
Small-Business (50 or fewer emp.)
"Streamline documentation"
What do you like best about Document Locator?

A lot of our employees work remotely so it is really important that everyone is able to have easy access to all of our documents. That is one of the many reason I like working with DL because it is so easy user friendly and it helps keep everything so streamlined. Review collected by and hosted on G2.com.

What do you dislike about Document Locator?

The only thing that I don't really like is the search function. I feel like it is hard to use, but it may just be user error on my end. Review collected by and hosted on G2.com.

Verified User in Banking
IB
Mid-Market (51-1000 emp.)
"Document Locator is a Great Tool"
What do you like best about Document Locator?

I like the organizational set up of Document Locator. The folder system and the options the system provides make setting up a fully functioning document library easy. Review collected by and hosted on G2.com.

What do you dislike about Document Locator?

I would prefer more security options around downloading and printing documents housed in Document Locator to prevent version control issues. Review collected by and hosted on G2.com.

KS
Manager
Enterprise (> 1000 emp.)
"Excellent software for easy and secure document management"
What do you like best about Document Locator?

We liked the Document Locator because it is designed for 10 or more users; it is an excellent Windows-based document management software. Document Locator combines ease of use and great features. Fully integrated into Microsoft Windows, Office, Outlook and other business applications. Document Locator is convenient for personnel registration, accounting, projects, contracts. Document Locator helped us safely manage files and automate our company's business processes. Mobile access helped a lot, it can be used even when you are not in the workplace. Review collected by and hosted on G2.com.

What do you dislike about Document Locator?

There are no disadvantages for our company. Document Locator is an excellent software for document management, accounting and their automation. Review collected by and hosted on G2.com.

Chris M.
CM
Project Manager / Cost Estimator
Small-Business (50 or fewer emp.)
"Engineering Company - Document Control Solution"
What do you like best about Document Locator?

Ease of use, Familiar interface, and fantastic support. We've cut our document processing time by almost 50% while increasing document security, auditability and tractability. Review collected by and hosted on G2.com.

What do you dislike about Document Locator?

At times the system can be a bit slow when chugging through a workflow. We manage this by executing multiple workflows at once. Review collected by and hosted on G2.com.

Colleen S.
CS
Human Resources Director
Human Resources
Mid-Market (51-1000 emp.)
"Document Locator by ColumbiaSoft"
What do you like best about Document Locator?

The ease of use. We had a demonstration of the product this week, and we have decided to purchase the product and implement it for our records management. It will be a long slow process for implementation, but once it is up and running our records management will be improved 100% Review collected by and hosted on G2.com.

What do you dislike about Document Locator?

Nothing yet. We just completed the evaluation of the product, and have made the decision to purchase the product. We are very excited to get it up and running. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Mid-Market (51-1000 emp.)
"Really helped my research"
What do you like best about Document Locator?

I enjoyed using Document Locator as a research tool for BOMs and line drawings. The interface is very easy and straightforward. Anyone with a basic understanding of search functions can use it. Recall of images is quick and the clarity is not lost with uploading/scanning multiple images. Review collected by and hosted on G2.com.

What do you dislike about Document Locator?

Sometimes it is slow to load what I need, especially if a lot of users are on or if my search is too broad. Review collected by and hosted on G2.com.

RA
Software Development Manager
Mid-Market (51-1000 emp.)
"We have an urgent security issue with DL"
What do you like best about Document Locator?

Every single time that we have an issue with the application the support that we got from DL team is phenomenal. Very fast response and solid knowledge. Review collected by and hosted on G2.com.

What do you dislike about Document Locator?

N/A. The application is great overall. nothing to say here! Review collected by and hosted on G2.com.

Verified User in Environmental Services
UE
Mid-Market (51-1000 emp.)
"Slow, slow, slow..."
What do you like best about Document Locator?

Ability to search not only in file names, but within the files. Ability to tag, categorize and standardize the document structure. Potential to use as a reporting tool, but unlikely due to not reliable data. Review collected by and hosted on G2.com.

What do you dislike about Document Locator?

Did I mention slow? Opening files, working on files, the whole process of checking files in/out, everything is slow and frustrating, especially when you have to meet the deadline and need to make multiple small, last minute adjustments. Much easier to set a standard file handling procedure using standard windows/cloud based storage and train staff to follow the process. Review collected by and hosted on G2.com.

Response from Jim Kemp of Document Locator

Sorry you experienced performance issues. This is not typical and there is likely an easy fix to fine-tune your system. Our support is always available to help and I encourage you to reach out – this could be an easy fix: https://www.documentlocator.com/support/customer/support-info/contact-support/

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