--- title: DoctorConnect.net Reviews meta\_title: 'DoctorConnect.net Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 12 reviews by the users' company size, role or industry to find out how DoctorConnect.net works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 12 scale: '5' date\_modified: '2026-08-01' parent\_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- ### DoctorConnect.net Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **efficiency improvement** of DoctorConnect.net, enhancing patient communication and reducing missed appointments. [(2 mentions)](https://www.g2.com/products/doctorconnect-net/reviews?filters%5Bsentiment_snippet%5D=1953508&qs=pros-and-cons#reviews) Users value the **efficient two-way patient communication** that enhances care and reduces appointment no-shows. [(2 mentions)](https://www.g2.com/products/doctorconnect-net/reviews?filters%5Bsentiment_snippet%5D=1559232&qs=pros-and-cons#reviews) Users value the **text reminders** from DoctorConnect.net, greatly enhancing patient attendance and communication for appointments. [(2 mentions)](https://www.g2.com/products/doctorconnect-net/reviews?filters%5Bsentiment_snippet%5D=1559354&qs=pros-and-cons#reviews) Users value the **two-way texting communication** that enhances patient engagement and saves time and money. [(2 mentions)](https://www.g2.com/products/doctorconnect-net/reviews?filters%5Bsentiment_snippet%5D=1559166&qs=pros-and-cons#reviews) Users appreciate the **time-saving features** of DoctorConnect.net, enhancing communication and reducing no-show appointments effectively. [(2 mentions)](https://www.g2.com/products/doctorconnect-net/reviews?filters%5Bsentiment_snippet%5D=1559246&qs=pros-and-cons#reviews) Users report **technical issues** with DoctorConnect.net, requiring patience for resolution despite support from the IT team. [(2 mentions)](https://www.g2.com/products/doctorconnect-net/reviews?filters%5Bsentiment_snippet%5D=1953501&qs=pros-and-cons#reviews) Users often face **communication issues** that complicate troubleshooting, though solutions are eventually provided with some delay. [(1 mentions)](https://www.g2.com/products/doctorconnect-net/reviews?filters%5Bsentiment_snippet%5D=1559175&qs=pros-and-cons#reviews) Users mention **poor customer support** , as glitches persist without timely and effective assistance from the DoctorConnect.net team. [(1 mentions)](https://www.g2.com/products/doctorconnect-net/reviews?filters%5Bsentiment_snippet%5D=1953494&qs=pros-and-cons#reviews) ### Top Pros or Advantages of DoctorConnect.net ##### 1. Efficiency Improvement Users value the **efficiency improvement** of DoctorConnect.net, enhancing patient communication and reducing missed appointments. [ See 2 mentions ](https://www.g2.com/products/doctorconnect-net/reviews?filters%5Bsentiment_snippet%5D=1953508&qs=pros-and-cons#reviews) See Related User Reviews ![Ali D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali D.") AD Ali D. Small-Business (50 or fewer emp.) 5.0/5 "It is so worth the money!" What do you like about DoctorConnect.net? Everything- easy to use. It is a game changer for our practice- love, love, love it! It is so great communicating with patients two way and saves us MP Miranda P. Mid-Market (51-1000 emp.) 5.0/5 "Great Reminder System!" What do you like about DoctorConnect.net? Our company uses Doctor Connect as an automated reminder system to keep patients informed about upcoming appointments and to communicate with them reg ##### 2. Patient Communication Users value the **efficient two-way patient communication** that enhances care and reduces appointment no-shows. [ See 2 mentions ](https://www.g2.com/products/doctorconnect-net/reviews?filters%5Bsentiment_snippet%5D=1559232&qs=pros-and-cons#reviews) See Related User Reviews ![Ali D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali D.") AD Ali D. Small-Business (50 or fewer emp.) 5.0/5 "It is so worth the money!" What do you like about DoctorConnect.net? Everything- easy to use. It is a game changer for our practice- love, love, love it! It is so great communicating with patients two way and saves us MP Miranda P. Mid-Market (51-1000 emp.) 5.0/5 "Great Reminder System!" What do you like about DoctorConnect.net? Our company uses Doctor Connect as an automated reminder system to keep patients informed about upcoming appointments and to communicate with them reg ##### 3. Reminders Users value the **text reminders** from DoctorConnect.net, greatly enhancing patient attendance and communication for appointments. [ See 2 mentions ](https://www.g2.com/products/doctorconnect-net/reviews?filters%5Bsentiment_snippet%5D=1559354&qs=pros-and-cons#reviews) See Related User Reviews ![Andrew N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew N.") AN Andrew N. Small-Business (50 or fewer emp.) 5.0/5 "Excellent service and simple but effective results." What do you like about DoctorConnect.net? The text reminders for our patients greatly increased our numbers and helped us maintain them. MP Miranda P. Mid-Market (51-1000 emp.) 5.0/5 "Great Reminder System!" What do you like about DoctorConnect.net? Our company uses Doctor Connect as an automated reminder system to keep patients informed about upcoming appointments and to communicate with them reg ##### 4. Texting Communication Users value the **two-way texting communication** that enhances patient engagement and saves time and money. [ See 2 mentions ](https://www.g2.com/products/doctorconnect-net/reviews?filters%5Bsentiment_snippet%5D=1559166&qs=pros-and-cons#reviews) See Related User Reviews ![Andrew N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew N.") AN Andrew N. Small-Business (50 or fewer emp.) 5.0/5 "Excellent service and simple but effective results." What do you like about DoctorConnect.net? The text reminders for our patients greatly increased our numbers and helped us maintain them. ![Ali D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali D.") AD Ali D. Small-Business (50 or fewer emp.) 5.0/5 "It is so worth the money!" What do you like about DoctorConnect.net? Everything- easy to use. It is a game changer for our practice- love, love, love it! It is so great communicating with patients two way and saves us ##### 5. Time-saving Users appreciate the **time-saving features** of DoctorConnect.net, enhancing communication and reducing no-show appointments effectively. [ See 2 mentions ](https://www.g2.com/products/doctorconnect-net/reviews?filters%5Bsentiment_snippet%5D=1559246&qs=pros-and-cons#reviews) See Related User Reviews ![Ali D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali D.") AD Ali D. Small-Business (50 or fewer emp.) 5.0/5 "It is so worth the money!" What do you like about DoctorConnect.net? Everything- easy to use. It is a game changer for our practice- love, love, love it! It is so great communicating with patients two way and saves us MP Miranda P. Mid-Market (51-1000 emp.) 5.0/5 "Great Reminder System!" What do you like about DoctorConnect.net? Our company uses Doctor Connect as an automated reminder system to keep patients informed about upcoming appointments and to communicate with them reg ### Top Cons or Disadvantages of DoctorConnect.net ##### 1. Technical Issues Users report **technical issues** with DoctorConnect.net, requiring patience for resolution despite support from the IT team. [ See 2 mentions ](https://www.g2.com/products/doctorconnect-net/reviews?filters%5Bsentiment_snippet%5D=1953501&qs=pros-and-cons#reviews) See Related User Reviews ![Andrew N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew N.") AN Andrew N. Small-Business (50 or fewer emp.) 5.0/5 "Excellent service and simple but effective results." What do you dislike about DoctorConnect.net? The only thing I can remember having issues with was troubleshooting. The method in mainly all done through email and it was sometimes difficult to co MP Miranda P. Mid-Market (51-1000 emp.) 5.0/5 "Great Reminder System!" What do you dislike about DoctorConnect.net? There have been some glitches and hiccups but the Doctor Connect IT team has been great with explaining proper set ups or correcting any issues we hav ##### 2. Communication Issues Users often face **communication issues** that complicate troubleshooting, though solutions are eventually provided with some delay. [ See 1 mentions ](https://www.g2.com/products/doctorconnect-net/reviews?filters%5Bsentiment_snippet%5D=1559175&qs=pros-and-cons#reviews) See Related User Reviews ![Andrew N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew N.") AN Andrew N. Small-Business (50 or fewer emp.) 5.0/5 "Excellent service and simple but effective results." What do you dislike about DoctorConnect.net? The only thing I can remember having issues with was troubleshooting. The method in mainly all done through email and it was sometimes difficult to co ##### 3. Poor Customer Support Users mention **poor customer support** , as glitches persist without timely and effective assistance from the DoctorConnect.net team. [ See 1 mentions ](https://www.g2.com/products/doctorconnect-net/reviews?filters%5Bsentiment_snippet%5D=1953494&qs=pros-and-cons#reviews) See Related User Reviews MP Miranda P. Mid-Market (51-1000 emp.) 5.0/5 "Great Reminder System!" What do you dislike about DoctorConnect.net? There have been some glitches and hiccups but the Doctor Connect IT team has been great with explaining proper set ups or correcting any issues we hav ## Top-Rated Alternatives [ ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") Carepatron 4.5/5(699) ](https://www.g2.com/products/carepatron/reviews) [ ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed") ModMed 4.5/5(362) ](https://www.g2.com/products/modmed/reviews) [ View All Alternatives ](https://www.g2.com/products/doctorconnect-net/competitors/alternatives) MM Mylka M. Customer Service Representative Mid-Market (51-1000 emp.) 4/22/2026 Guest users or non-business users of the software, not included in G2 scores. "Easy, Time-Saving Way to Connect with Health Providers" 5/5 What do you like best about DoctorConnect.net? It’s very easy to use and makes connecting with health providers quick and convenient. I like how simple it is to navigate, and it saves a lot of time compared to traditional scheduling. Overall, it feels like a reliable platform that improves access to care and information. Review collected by and hosted on G2.com. What do you dislike about DoctorConnect.net? Sometimes the platform can feel a bit limited when it comes to the available providers or the appointment times you can choose from. Review collected by and hosted on G2.com. What problems is DoctorConnect.net solving and how is that benefiting you? This product solves problems caused by poor communication and inefficiency between providers and patients. It helps reduce missed appointments, long wait times, and manual administrative work by automating reminders, scheduling, and follow-ups, which makes the overall process smoother for everyone involved. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MP Miranda P. Administrative Manager Mid-Market (51-1000 emp.) 11/1/2024 "Great Reminder System!" 5/5 What do you like best about DoctorConnect.net? Our company uses Doctor Connect as an automated reminder system to keep patients informed about upcoming appointments and to communicate with them regarding paperwork and other important matters. This system has greatly improved our ability to focus on patient care, and we've seen a significant reduction in no-call, no-show appointments. As a result, more patients are showing up for their scheduled visits than ever before. Review collected by and hosted on G2.com. What do you dislike about DoctorConnect.net? There have been some glitches and hiccups but the Doctor Connect IT team has been great with explaining proper set ups or correcting any issues we have. Review collected by and hosted on G2.com. What problems is DoctorConnect.net solving and how is that benefiting you? Our company uses Doctor Connect as an automated reminder system to keep patients informed about upcoming appointments and to communicate with them regarding paperwork and other important matters. This system has greatly improved our ability to focus on patient care, and we've seen a significant reduction in no-call, no-show appointments. As a result, more patients are showing up for their scheduled visits than ever before. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Maxwell B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maxwell B.") MB Maxwell B. Director of Technology Mid-Market (51-1000 emp.) 8/27/2024 "Our Top Patient Communication Tool!" 5/5 What do you like best about DoctorConnect.net? DoctorConnect has been a game-changer for our practice. It has significantly reduced patient no-shows, ensuring more consistent attendance. The platform’s tools are incredibly user-friendly and have been instrumental in streamlining our operations. Implementation was seamless, and we use it frequently with great success. The team at DoctorConnect consistently goes above and beyond, customizing features and even developing bespoke forms tailored to our needs. The seamless integration with our EHR system is flawless, and the continuous rollout of innovative features keeps us ahead of the curve. We couldn’t be more satisfied with the service! Review collected by and hosted on G2.com. What do you dislike about DoctorConnect.net? The only area for improvement would be minor adjustments to their new features. However, they are always receptive to our feedback and continuously enhance every aspect of their service. Review collected by and hosted on G2.com. What problems is DoctorConnect.net solving and how is that benefiting you? One of the biggest challenges we faced was ensuring patient reminders and compliance. DoctorConnect has effectively addressed this issue, making patient reminders more reliable and improving overall compliance. This has been a significant improvement for our practice, reducing the stress and workload associated with managing patient appointments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Joshua L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua L.") JL Joshua L. Operations Manager Small-Business (50 or fewer emp.) 8/15/2024 "DoctorConnect Has Transformed Our Practice! Highly Recommend!" 5/5 What do you like best about DoctorConnect.net? We’ve been using DoctorConnect.net integrated with our EHR for our counseling practice since May of 2019, and it’s been a fantastic addition to our workflow. The software is incredibly user-friendly and has significantly streamlined our patient communication. Appointment reminders, confirmations, and follow-ups are now automated, saving our staff countless hours each week. A special shoutout to our account manager, Rozell, who has been exceptional in ensuring that everything runs smoothly. Rozell’s attention to detail and dedication to our needs have made the experience even better. I also want to highlight the IT support team, especially Jacob, who has been instrumental in addressing any technical issues we’ve encountered. Jacob’s quick responses and deep knowledge have made integrating DoctorConnect with our EHR a seamless process. Since implementing DoctorConnect.net, we’ve seen a noticeable decrease in no-shows and an improvement in overall patient satisfaction. The flexibility and customization options are top-notch, and the reporting features provide valuable insights into patient engagement. If you’re looking for a reliable, efficient, and effective way to manage patient communications, I highly recommend DoctorConnect. It’s been a game-changer for our practice! Review collected by and hosted on G2.com. What do you dislike about DoctorConnect.net? I can’t speak for everyone’s experience with DoctorConnect or address everyone’s unique software needs, but I can share my own experience. Any negative feedback or concerns about DoctorConnect is not at all reflective of what we’ve encountered. We’ve had nothing but positive interactions with both the software and the support team. In fact, DoctorConnect has some of the best customer service we’ve ever experienced. Their team, particularly our account manager Rozell and IT support from Jacob, has always been incredibly responsive and helpful. For us, DoctorConnect has been a reliable and valuable tool that has truly enhanced our practice. Review collected by and hosted on G2.com. What problems is DoctorConnect.net solving and how is that benefiting you? DoctorConnect.net is solving several key challenges for our practice, and the benefits have been significant. First and foremost, it has drastically reduced our no-show rate by automating appointment reminders and confirmations. This means fewer missed appointments and more efficient use of our time. We no longer have to spend hours manually reaching out to clients, which has freed up our staff to focus on providing better care. The software also helps us maintain consistent communication with our clients. We can send personalized messages and follow-ups, which not only keeps clients engaged but also strengthens our relationship with them. This has led to improved client satisfaction and retention. Another huge benefit is the reporting and analytics features. We can easily track appointment attendance and client engagement, which gives us valuable insights into how we can improve our services. Overall, DoctorConnect.net has streamlined our operations, improved client communication, and allowed us to run our practice more efficiently. The time and effort we’ve saved have been a game-changer for us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ali D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali D.") AD Ali D. Owner Small-Business (50 or fewer emp.) 11/23/2024 "It is so worth the money!" 5/5 What do you like best about DoctorConnect.net? Everything- easy to use. It is a game changer for our practice- love, love, love it! It is so great communicating with patients two way and saves us time and $. I like the auto guided reviews- takes time from us to send out reviews to patients. So worth the money. Review collected by and hosted on G2.com. What do you dislike about DoctorConnect.net? Using another website to log in but there is really not a good way around this so not any big complaints. Cost is so worth it! Review collected by and hosted on G2.com. What problems is DoctorConnect.net solving and how is that benefiting you? Patient engagement is the best Two way messaging and custom messaging is what we were looking for. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Andrew N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew N.") AN Andrew N. Assistant Manager Small-Business (50 or fewer emp.) 1/15/2025 "Excellent service and simple but effective results." 5/5 What do you like best about DoctorConnect.net? The text reminders for our patients greatly increased our numbers and helped us maintain them. Review collected by and hosted on G2.com. What do you dislike about DoctorConnect.net? The only thing I can remember having issues with was troubleshooting. The method in mainly all done through email and it was sometimes difficult to convey the issue effectively. But we always got our issues fixed even if it took a bit longer. Review collected by and hosted on G2.com. What problems is DoctorConnect.net solving and how is that benefiting you? Getting our patients here to their appointments on time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MF Marisa F. Director of Clinical & Community Services Enterprise (\> 1000 emp.) 9/12/2024 "Very efficient and easy to navigate and use" 5/5 What do you like best about DoctorConnect.net? Easy to schedule appointments, send messages to patients Review collected by and hosted on G2.com. What do you dislike about DoctorConnect.net? Retention of past appointments - when staff/ provider names are removed appointment information removed. Must create an application to retain all appointments associated with the client/ patient and not based on staff/provider name Review collected by and hosted on G2.com. What problems is DoctorConnect.net solving and how is that benefiting you? Ease and efficient scheduling; immediately know provider availability Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic GG Gia G. Office Manager Small-Business (50 or fewer emp.) 8/15/2024 "Great Experience with Dr. Connect" 5/5 What do you like best about DoctorConnect.net? We have worked for Rozell and Dr Connect for several years. They are great at communication and prompt at addressing our needs! Review collected by and hosted on G2.com. What do you dislike about DoctorConnect.net? Dr Connect is always looking at ways to improve their system Review collected by and hosted on G2.com. What problems is DoctorConnect.net solving and how is that benefiting you? Increasing Charcters in the text msgs Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AC ANIKA C. Office Manager Mid-Market (51-1000 emp.) 8/15/2024 "Reliable" 5/5 What do you like best about DoctorConnect.net? This system saves us from physically calling clients to remind them of appointments. Review collected by and hosted on G2.com. What do you dislike about DoctorConnect.net? I wish there was a way to update clinicians on our own. Review collected by and hosted on G2.com. What problems is DoctorConnect.net solving and how is that benefiting you? Sending reminders to clients and saving staff from making phone calls Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![John B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John B.") JB John B. Small-Business (50 or fewer emp.) 9/17/2023 "Buyer Beware" 0/5 What do you like best about DoctorConnect.net? The sales rep was seemingly trustworthy and knowledgeable. Review collected by and hosted on G2.com. What do you dislike about DoctorConnect.net? - Did not integrate into my EHR, as promised - Ed Erby, the sales rep refused to issue me a refund, despite having the software for 3 days and never using it. Review collected by and hosted on G2.com. What problems is DoctorConnect.net solving and how is that benefiting you? DoctorConnect is not solving my issues. They have not even provided adequate customer service. Review collected by and hosted on G2.com. 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