I liked that there is a process that can be customized to your particular process. Review collected by and hosted on G2.com.

There is a lot of information to be displayed and, personally, I don't find it attractive. Though, I will say, it does hold everything you need. It is kind of hard to be able to cram all the information that we need into the process and then hide what is not needed for each individual person. The capabilities are there and it will work great once it is implemented, but the up front work is a lot... Review collected by and hosted on G2.com.

We use the docstar system for an insurance agency. I love the ease of use from scanning documents in to being able to find documents that have been scanned. Review collected by and hosted on G2.com.

No internet no Docstar. there have not been any dislikes on this product. Review collected by and hosted on G2.com.

Speed of retrieving documents is quick and the preview pane seems to work well. Workflows are great. Forms look promising. Review collected by and hosted on G2.com.

Absolutely dislike the agent - it's confusing with the 2 separate login tabs for Login and Configure service. Many of the options do not make sense. We use it mainly for batch import. I just think you need to put a better UI designer on it, the utility was thrown together in .NET.

Admin tab for admins - this needs a lot of work. Users are difficult to manage with many users and a simple combo box to pick and search. Need the ability to assign security classes from the user management screen. Need options for dealing with passwords, e.g. the ability to force password change on reset, force user to change password after a set number of days, etc. Need additional fields to track more info on the user - maybe a notes field would suffice or the ability to create custom fields. This will help with auditing users. Review collected by and hosted on G2.com.

What I like best is that everyone was initially reluctant and two years later it would be difficult to go back to the way we used to do things. It means the impact has been positive not only from a production standpoint, but a cultural one as well. Review collected by and hosted on G2.com.

That we couldn't implement things fast enough. Not a DocStar issue, but an internal one. Review collected by and hosted on G2.com.

The ability of the new mobile app has increased our company productivity and accessibility. Review collected by and hosted on G2.com.

Search function could use some additional features. Additional filter options could be helpful. Review collected by and hosted on G2.com.

A lot of great features and robust searches. Like the user and group policies deployed through security classes Review collected by and hosted on G2.com.

Still in native stage and should have brought some basic features over from 3.x Review collected by and hosted on G2.com.

DocStar is very easy to use and quick to learn. It is very user friendly. Review collected by and hosted on G2.com.

Wish it had more features at time and was cheaper. Review collected by and hosted on G2.com.

Workflow creation assists in creating an efficient process. Review collected by and hosted on G2.com.

Configuration can be a bit clunky - odd places to find the configs. Review collected by and hosted on G2.com.

Easy and fast way of finding documents. We have daily 160-200 documents in-flow. Review collected by and hosted on G2.com.

Crashes sometimes, have to reboot while it's frozen or use Start Manager as machine gets frozen. Review collected by and hosted on G2.com.

no file cabinets, great to get rid of excess paper work Review collected by and hosted on G2.com.

rely heavily for software to work and impacts many jobs if it does not Review collected by and hosted on G2.com.