I like the fact it's web based so it seems to move much faster than the older version that was in house server based. Review collected by and hosted on G2.com.

It can be a bit confusing on what parameters go where when trying to retrieve a document. Review collected by and hosted on G2.com.

The customization allows for the processing of a variety of workflows. Review collected by and hosted on G2.com.

The limitations hold back what could be a much more powerful tool if some aspects were updated. Search features and OCR are some of the limitations that come to mind.

It would also be helpful to have freedom to have test environments so tests of importing configuration could be performed without affecting production. We had to purchase a second instance of DocStar to do some testing, and really are still limited without having a third. Review collected by and hosted on G2.com.

We use DocStar to capture everything that comes into our offices in a centralized location. Having all information makes it easier for us to help our clients. Review collected by and hosted on G2.com.

We do not use the workflow function and it would be great to be able to import documents without them hitting workflow. Review collected by and hosted on G2.com.

I like how users have control of the design. I also like how easily I can search for documents. In addition, I like the filing system. Once I learned that you can file chronologically, it made searching for documents even better. Review collected by and hosted on G2.com.

Really nothing. I've learned to really love DocStar Review collected by and hosted on G2.com.

We utilize Doc Star to scan and keep all our records secured and organized. It is so easy to enter and retrieve the file later for viewing or reprinting. With the administrative functions it is easy to give access to documents to those who need it and restrict access to those who don't. Very HIPPA compliant. Review collected by and hosted on G2.com.

wished I updated to the newer software and hardware sooner. I was using older software and a beat up scanner and could not keep up with the work load. A representative from Doc Star came in and did a evaluation and set me up with the perfect set up for my business. Review collected by and hosted on G2.com.

I like the ability to integrate with many different pieces of software. DocStar ECM has the ability to manipulate and import data from many different backends of software. This integration helps increase accuracy and filing speed for documents that are being stored for retention. Review collected by and hosted on G2.com.

If I had to choose one thing I do not like about the software, I would say that there is room for improvement on ease of access when managing security outside of a domain environment. There are many beneficial features in the SSO portion, however for systems that require non integrated users, it takes some time to manage the security settings. Review collected by and hosted on G2.com.

How easy it is to log on from any network from anywhere. w Review collected by and hosted on G2.com.

Not user friendly when creating forms. You always had to open a ticket to create one. w Review collected by and hosted on G2.com.

I like that I can go right back to home page after each approval. Review collected by and hosted on G2.com.

That after I have been on it for 30+ minutes it logs me out occasionally. Review collected by and hosted on G2.com.

Ease of use, It is easy to find scanned items when named properly by the person uploading the document. Review collected by and hosted on G2.com.

It is not the most user friendly when it comes to printing or saving files as a pdf Review collected by and hosted on G2.com.

I like how easy it is to process invoices, and even when I upload colored invoices the picture shows up well. Review collected by and hosted on G2.com.

I dislike nothing. We are currently upgrading Docstar with new features so that will help. Review collected by and hosted on G2.com.