---
title: digiQueue Reviews
meta_title: 'digiQueue Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how digiQueue works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 2
  scale: '5'
date_modified: '2026-05-21'
parent_category:
  name: Office Management Software
  url: https://www.g2.com/categories/office-management-software
---

# digiQueue Reviews
**Vendor:** Thompson Technology  
**Category:** [Queue Management Software](https://www.g2.com/categories/queue-management)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About digiQueue
digiQueue is a free virtual queue and waitlist management platform — and the only one that pays businesses a share of priority access revenue. Guests scan a QR code to join the queue from any mobile browser, with no app download required. Businesses can offer optional priority access where guests pay to skip the standard wait, and the business earns directly from every transaction via Stripe. Supports restaurants, airports, venues, nightclubs, and government offices. Real-time SMS notifications, QR code validation, analytics dashboard, and reservation management included. Free plan available with no monthly fee. Paid plan at $0.02 per outgoing SMS with no contracts or setup fees.




## digiQueue Reviews
  ### 1. Top-Notch Customer Service and a Truly User-Friendly App

**Rating:** 5.0/5.0 stars

**Reviewed by:** josh s. | General Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2026

**What do you like best about digiQueue?**

The customer service is top notch and the application is very user friendly

**What do you dislike about digiQueue?**

None that I can think of. The very minimal times I had any issues at all, they were corrected through customer service immediately

**What problems is digiQueue solving and how is that benefiting you?**

Digiqueue has given us full control of our waitlist in person and online. We also have been able to generate additional revenue using the skip the wait option. This revenue has helped us cover additional costs like increasing labor and COGs.

  ### 2. Eliminated Long Wait Times

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kim M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about digiQueue?**

Eliminate long wait times and was able to move quicker through our experience

**What do you dislike about digiQueue?**

Nothing. It filled our needs and we did not have to spend hours waiting

**What problems is digiQueue solving and how is that benefiting you?**

Reducing wait times



- [View digiQueue pricing details and edition comparison](https://www.g2.com/products/digiqueue/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+17%3A40%3A51+-0500&secure%5Bsession_id%5D=b3b7e4c8-c022-4086-b407-3e8146e6c7f1&secure%5Btoken%5D=90ecb5bd7a5808225e33fd889275bb3f32b7fe238692fafec3694db405f48c72&format=llm_user)

## digiQueue Features
**Customer Support**
- SMS Updates
- VIP Settings
- Multilanguage Support

**Reporting and Analytics**
- Customer Information
- Predictive Analytics
- Clerk Performance Reports
- Location-based Peformance Reports

**Hardware**
- Proprietary Hardware
- Hardware Agnostic
- Digital Signage

**Generative AI **
- AI Text-to-Speech
- AI Text-to-Video
- AI Text-to-3D

## Top digiQueue Alternatives
  - [Waitwhile](https://www.g2.com/products/waitwhile/reviews) - 4.9/5.0 (318 reviews)
  - [Qminder](https://www.g2.com/products/qminder/reviews) - 4.6/5.0 (246 reviews)
  - [Engageware](https://www.g2.com/products/engageware/reviews) - 4.4/5.0 (128 reviews)

