The built-in consent logging feature is easily the biggest win for our Hamburg agency. It automatically records each contact’s double opt-in date, sign-up channel and IP address, generating exportable records we can submit straight to German data protection auditors, cutting hours of manual paperwork every quarter. The visual automation builder has a gentle learning curve, so our junior marketers can build client drip journeys without coding support from me. I also rely heavily on its flexible segmentation filters to sort leads by industry, download activity or purchase history, keeping all audience data unified instead of scattered across messy offline spreadsheets. Review collected by and hosted on G2.com.

The most critical downside is no EU-only data residency option; all our German subscribers’ personal data is stored on overseas servers, meaning I have to manually back up every consent log to our on-prem GDPR archive weekly to mitigate Schrems II risks. The platform’s German translation is patchy across settings and form builders, which trips up newer team members. Bulk CSV exports run extremely slowly when pulling full-year contact data for audits. There are no pre-written opt-in form templates compliant with German advertising law, and creating custom data fields for compliance tracking requires clunky custom workarounds. Review collected by and hosted on G2.com.

I think the best part of Delivra is its usability. It didn't take me long to figure out how to use it and get busy with its integrations. The pricing is affordable and the onboarding support is next to nobody. I was happy with the performance but thought that since this is an AI / Intelligence platform, it would be much more advanced. Review collected by and hosted on G2.com.

It was kinda hard to understand the inner workings but once I figured it out, it seemed pretty user friendly. Review collected by and hosted on G2.com.

Delivra stands out for its easy-to-use email automation, powerful audience segmentation, and comprehensive reporting tools. It helps create personalized campaigns that improve engagement and marketing effectiveness Review collected by and hosted on G2.com.

Delivra is effective overall, but I would like to see more advanced reporting options, a more modern interface, smoother integrations, and greater flexibility in automation customization. Review collected by and hosted on G2.com.

I love Delivra because it is simple to use. The interface is smooth, and it doesn't take long to set up emails or campaigns. This really saves me time and makes managing email campaigns less stressful. It was also very easy to set up initially. Review collected by and hosted on G2.com.

I don't like the fact that some features feel a bit limited, and I wish there were some advanced customization. I'd love more flexibility with email templates, such as deeper layout control, more fonts and design options that could be customized to different audiences. Review collected by and hosted on G2.com.

I use Delivra for creating personalized, data-driven campaigns. I appreciate its ease of use and user interface, along with the ability to customize and personalize campaigns. I find the cost-effective personalization and strategic automation particularly beneficial. The support onboarding and intuitive design tools were helpful, and I value the high touch support and guided quickstart that made the initial setup easier. Review collected by and hosted on G2.com.

I find automation complexity and the integration ecosystem somewhat challenging with Delivra. Review collected by and hosted on G2.com.

It's a solid tool that can send emails using automation and other single campaigns.

You can easily utilize dynamic features which makes personalization great. Review collected by and hosted on G2.com.

The tool is a bit bulky and the integrations don't always work seamlessly. Review collected by and hosted on G2.com.

They have a quasi-attentive Customer Support team that leans in when needed to help troubleshoot issues. Review collected by and hosted on G2.com.

The fact that I've had to leverage their Customer Support team as much as I have.

The company was sold off after we signed contract, the overall product seemed to take a back-seat. There were very few upgrades to the platform over the 2+ years we were with them. Designing in their tool was incredibly cumbersome, and testing email sends sometimes took days to iron out "quirks" in their code, etc... The team spent too much time building, testing and sending simple emails. The back-end was not user-friendly and required quite a bit of training - totally different than other more modern ESP's. Review collected by and hosted on G2.com.

Customer service. They are very helpful and make my job easier. They constantly make improvements which make the product even better. Most of the time it is user error, but they are always kind and ready to solve the issues. List segmentation is very easy to use, drip campaigns are easy to navigate as well. Delivra has an excellent training/learning library. Review collected by and hosted on G2.com.

I don't believe they have a good integration with surveys but I could be wrong. Also, using this on mobile isn't great. I hope that will be an upgrade in the future! Since they have merged/were bought out a few times, it is harder to get information from them when an issue comes up, especially with billing. Review collected by and hosted on G2.com.

It is easy to use. The company provides good support. Review collected by and hosted on G2.com.

At times, it is not as intuitive to complete tasks without support. Review collected by and hosted on G2.com.

Offers a no-code drag and drop email builder. With such an email builder, I simply drag and drop elements instead of writing code Review collected by and hosted on G2.com.

Extensive library of Merge tags and dynamic content to let us offer personalized experiences Review collected by and hosted on G2.com.