--- title: Decisions AI Reviews meta_title: 'Decisions AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 402 reviews by the users' company size, role or industry to find out how Decisions AI works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 402 scale: '5' date_modified: '2026-09-28' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Decisions AI Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Decisions AI, benefiting from its intuitive agenda builder and reliable support. (61 mentions)
Users value the efficient agenda management by Decisions AI, enhancing meeting organization and preparation significantly. (47 mentions)
Users find the detailed note-taking capabilities of Decisions AI invaluable for effective meeting analysis and agenda management. (47 mentions)
Users appreciate the accurate summary and identification of action items in Decisions AI, enhancing team meeting management. (43 mentions)
Users appreciate the efficiency of Decisions AI, benefiting from seamless integrations and advanced decision-making features. (33 mentions)
Users find the meeting management tools complex and unintuitive, making it challenging for smaller teams to effectively use them. (21 mentions)
Users experience AI inaccuracy, noting that dictation can be off and improvements are needed for better correction control. (16 mentions)
Users struggle with a learning curve for setup, often finding features difficult to locate and use effectively. (15 mentions)
Users express frustration with slow synchronization and cluttered task management in Decisions AI, highlighting integration challenges. (15 mentions)
Users find the limited functionality of Decisions AI restricts their ability to efficiently organize and utilize the tool. (13 mentions)

5 Pros or Advantages of Decisions AI

5 Cons or Disadvantages of Decisions AI

Decisions AI Reviews (402)

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Decisions AI Reviews (402)

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4.4
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nermeenragab A.
NA
nermeenragab A.
Assistant to the Director
Mid-Market (51-1000 emp.)
"Quick, Accurate Note-Taking That Saves Me Tons of Time"
5/5
What do you like best about Decisions AI?

An absolute lifesaver. It’s quick, accurate, and saves me a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Decisions AI?

While Decisions AI Note Taker is helpful for capturing meeting discussions and action items, I have noticed a few areas for improvement:

• Meeting summaries occasionally miss important context or nuances from the discussion.

• Speaker identification is not always accurate, especially when multiple participants speak in quick succession.

• Action items sometimes require manual review to ensure ownership and deadlines are correctly assigned.

• Formatting and organization of notes can be inconsistent between meetings.

• The AI may occasionally generate conclusions or interpretations that were not explicitly stated during the meeting.

• Searching and locating specific discussion points from past meetings could be more intuitive.

• Integration with existing workflows and project management tools could be enhanced. Review collected by and hosted on G2.com.

Saurabh D.
SD
Saurabh D.
Software developer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Decisions AI: Smarter Automation with Real Business Value"
4.5/5
What do you like best about Decisions AI?

I like how Decisions AI helps turn complex tasks into simple, actionable steps. It saves time by reducing repetitive work and makes information easier to understand. I also like that it feels practical rather than overly complicated. Using Decisions AI daily has made routine work more organized and less time-consuming. The integrations help keep different systems connected, while the AI handles repetitive tasks efficiently. Performance has been consistent, and the time savings make the pricing feel reasonable from an ROI perspective. The onboarding and support have also made the day-to-day experience easier. Review collected by and hosted on G2.com.

What do you dislike about Decisions AI?

The main limitation is that some AI responses can be a little generic and may need additional context to get the exact result I want. It would also be helpful to have more customization options for different workflows. Overall, the experience is good, but there is still room for improvement. Review collected by and hosted on G2.com.

Jude M .
J
Jude M .
Senior Business Analyst
Mid-Market (51-1000 emp.)
"Revolutionized Meeting Minutes and Recaps"
5/5
What do you like best about Decisions AI?

I use Decisions AI to create meeting minutes and recaps. I really like its accurate note-taking and how the output is formatted appropriately for this job. I can focus on participating in discussions during meetings while Decisions AI takes notes for me. The format of the outputs is usable and just how I want it to be. The initial setup was very easy. I would highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Decisions AI?

I think the accuracy can be improved by learning from my style, which it should learn when I edit its initial outputs i.e. minutes of meeting and meeting recap. When used in in-person meetings, it should be able to distinguish different speakers. Review collected by and hosted on G2.com.

Aman A.
AA
Aman A.
Marketing apprentice
"Efficient Meeting Management with Teams Integration"
4/5
What do you like best about Decisions AI?

I use Decisions AI to create helpful, detailed agendas for virtual meetings, keeping meeting direction on track with supporting files in one place. I like its ability to seamlessly integrate with Microsoft Teams. The automated recording and transcribing features are very useful, providing clearly defined action items and improving my workflow efficiency. It fits into my workflow without being invasive, saving me a lot of time while requiring minimal interaction. Review collected by and hosted on G2.com.

What do you dislike about Decisions AI?

The accuracy and depth of the AI chat pulling info from recorded meetings could be improved when I am trying to reference historic meetings, especially across multiple meetings on the same topic. It is strongest when I ask straightforward questions about a single meeting, but when I need to cross-reference discussions, track how a decision evolves over time, or pull context together from several meetings, it can miss key details and oversimplify the answer. This makes the AI chatbot feel simplistic at times and unable to handle more intermediate to complex queries. Review collected by and hosted on G2.com.

Ryan O. L.
RL
Ryan O. L.
Sr Solution Consultant
"Streamlined Meeting Summarization with AI"
5/5
What do you like best about Decisions AI?

I really like the dashboard in Decisions AI; it's probably the best thing for me. It gives a good overview of my calendar, my week, and who I speak to the most. It also helps summarize meetings, organize agendas, and identify action items. Additionally, the dashboard tells me about upcoming events and helps organize my week or my day better. It's all self-explanatory, and setting it up was pretty easy without any challenges. Review collected by and hosted on G2.com.

What do you dislike about Decisions AI?

I think that you shouldn't have to ask me in order to request access for AI to work. I feel like it should be able to record, and take the summary without the meeting person knowing because what if they don't want you to use AI reader, but you wanna use one? So I think being able to record without the person knowing. Review collected by and hosted on G2.com.

Ayrton Romário Raúl M.
AM
Ayrton Romário Raúl M.
Cancer Information Data Analyst & RTT Manager
"Efficient Team Meeting Coordination with Decisions AI"
4/5
What do you like best about Decisions AI?

I like the organization of meetings with Decisions AI. The ability to collaborate with team members on meeting agendas, tasks, and tracking is valuable. I also appreciate the email notifications for due tasks, as it provides a centralized space to track and input information. The initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about Decisions AI?

I only use Decisions AI for one meeting because the credits don't last, and I would like to adopt it for other meetings but don't have the budget. It would also be good to add sub-level items to tasks. Review collected by and hosted on G2.com.

Matt L.
ML
Matt L.
"Effortlessly Manages Meeting Tasks, Minor Integration Hiccups"
4.5/5
What do you like best about Decisions AI?

I like the ease of use and how quick it is to generate results with Decisions AI. It's great for transcription of meetings and generating tasks into SharePoint. I'm able to quickly type up and disseminate company-wide minutes of our meeting to ensure communication is accurately and easily passed on via email. Decisions AI really helps because it allows us to talk freely without having to notate and helps us recollect discussion items. Review collected by and hosted on G2.com.

What do you dislike about Decisions AI?

It's not straightforward to interact with our planner tools. Decisions AI only allows the meeting creator to import tasks created by Decisions into a planner. This requires us to amend the organizer of each meeting or train the organizer on how to import tasks into a planner. The initial setup was easy, but we got it wrong a few times, especially with being able to input into SharePoint/Planner. Review collected by and hosted on G2.com.

Sonia A.
SA
Sonia A.
Planning, coordination and compliance
Small-Business (50 or fewer emp.)
"Making your life easier before during and after meetings"
4.5/5
What do you like best about Decisions AI?

Built-in in Microsoft teams and integrated with Microsoft planner so that I do not need to open or install another app. You can also add a plugin in Microsoft Outlook and it will integrate with your calendar for meeting or appointments.

Before meetings: you receive heads up highlighting who will be in your meeting, what you should be prepared for, any prework to be considered, etc based on meeting invite.

During meetings it shows the agenda to everyone and can even track timing, after the meeting it drafts meeting recap or formal minutes in seconds. It does not appear as an additional participant, it works behind the scenes, so no one feels intimidated.

After the meeting you can create meeting recap or formal minutes in a few clicks and literally seconds. I am impressed by the quality of the summary that grasps the essence, manages to identify decisions and action items can be automatically added to Microsoft planner for easier tracking of their execution.

We use it for our weekly team meeting and the agenda template is linked to all the instances so we only need to personalize the items for the specific meeting. Finally, it allows team members to easily collaborate on the agenda items. Review collected by and hosted on G2.com.

What do you dislike about Decisions AI?

Only available with Microsoft Teams, as long as I know. I cannot use it when I join meetings in Zoom or other platforms. Tasks automatically created in Planner are put in a bucket with the same name as the title of the meeting and I would prefer to be able to select to which of the existing buckets it should be assigned to. I need to remember to enable auto-recording to be able to have the summary after the meeting. Review collected by and hosted on G2.com.

Amanda S.
AS
Amanda S.
Account Manager
Enterprise (> 1000 emp.)
"Easy as 1-2-3 :)"
4.5/5
What do you like best about Decisions AI?

This software is so user friendly! I love that Decisions AI allows me to be present for the meeting not worried about documenting it and capturing all the details. I especially appreciate that I can edit the final summary of a meeting correcting any mistakes, adjusting deadlines, etc. I can easily post it in Microsoft Teams and I like that it assigns tasks and integrates with Microsoft Planner as well. I use this software several times a week and it saves me so much time! Review collected by and hosted on G2.com.

What do you dislike about Decisions AI?

The only downside I have experienced is that I have to keep correcting the spelling from meeting to meeting. We work with a vendor that has an unusual spelling of a common word, and I would love to be able to add the correct spelling for the Vendor instead of having to correct the summary every time we meet to discuss this vendor. Review collected by and hosted on G2.com.

Katie S.
KS
Katie S.
"Effective for Meeting Coordination but Requires In-Person Enhancements"
4/5
What do you like best about Decisions AI?

I appreciate how Decisions AI efficiently assists in setting up meetings by providing timely reminders through Teams messages. These reminders not only keep me informed about upcoming meetings but also highlight key areas where I am expected to lead during the sessions. This level of preparation is invaluable as it ensures I am ready to engage productively. Additionally, the software supports minute-taking and agenda setting, which is incredibly useful for organizing and structuring meetings efficiently. The ability to follow up on tasks from meetings and immediately share agendas while inviting relevant staff to participate in different segments of the meeting enhances collaborative efficiency. Furthermore, staff can contribute to the agenda by suggesting agenda items, fostering a more inclusive and dynamic planning process. The initial setup of Decisions AI was straightforward, involving a simple app download, although utilizing its full range of features does require some training. Overall, these functionalities significantly streamline meeting management and preparation, making Decisions AI a valuable tool for my workflow. Review collected by and hosted on G2.com.

What do you dislike about Decisions AI?

I find it frustrating that there isn't an easy way to record and transcribe in-person meetings with Decisions AI. The feature seems to work only for virtual meetings, which requires someone to log into Teams and start transcribing for in-person ones. Additionally, if the transcription is paused, syncing the transcript only uses the first section and not the entire meeting, which is inefficient. Furthermore, while setting up Decisions AI is straightforward, using the platform is more challenging because it has many features that require training to use effectively. Review collected by and hosted on G2.com.