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Datto Endpoint Backup Reviews & Product Details

Datto Endpoint Backup is designed to protect your servers, virtual machines, cloud instances, desktops and laptops from data loss. Ensure no workload goes unprotected with a resilient and cost-effective direct-to-cloud backup and restore solution. Endpoint Backup enables restoration of select data or the entire system if downtime or data loss occur.

Seller

Kaseya

Languages Supported

German, English, French, Dutch, Portuguese, Spanish

Product Description

Datto Endpoint Backup is a comprehensive, cloud-based backup and recovery solution designed specifically for Managed Service Providers to protect Windows-based systems, including servers, virtual machines, desktops, and laptops. By leveraging direct-to-cloud backup technology, it eliminates the need for additional hardware, ensuring secure data protection and rapid recovery across diverse client environments. Key Features and Functionality: - Direct-to-Cloud Backup: Utilizes image-based backup technology to store data directly in the secure Datto Cloud, removing the necessity for on-premise appliances. - Centralized Management: Offers a unified backup portal for streamlined operations, allowing MSPs to manage all clients and users efficiently. - Flexible Backup Configurations: Provides customizable backup schedules, retention options, and bandwidth throttling to tailor backups to clients' specific needs. - Rapid Recovery Options: Enables quick restoration of individual files, folders, or entire systems with options like bare-metal restore and differential restore to minimize downtime. - Ransomware Detection and Recovery: Regularly scans for ransomware infections and offers alerts paired with secure cloud storage to ensure data integrity and recoverability. - Seamless Integrations: Integrates with popular MSP tools such as IT Glue, PSAs, RMMs, and more, enhancing operational efficiency and productivity. Primary Value and Problem Solved: Datto Endpoint Backup addresses the critical need for reliable and cost-effective data protection in today's distributed and hybrid work environments. By offering a hardware-free, direct-to-cloud solution, it ensures that all client data—regardless of location—is securely backed up and rapidly recoverable. This not only safeguards against data loss due to hardware failures, accidental deletions, ransomware attacks, or device theft but also enhances MSPs' profitability through predictable, flat-fee pricing and efficient management tools.

Overview by

George Rouse (Global SEO lead and Senior Digital Marketing Manager for Datto Inc)

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

6 months

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Top-Rated Alternatives

IDrive Online and SaaS Backup, Object Storage e2

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Datto Endpoint Backup Integrations

(3)

Integration information sourced from real user reviews.

Datto Endpoint Backup Reviews (26)

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Nisarg N.

System Administrator

Mid-Market (51-1000 emp.)

11/18/2025

"A very Reliable and safest Endpoint tool"

4.5/5

What do you like best about Kaseya 365 Endpoint?

It is very easy to use and offers a wide range of options to manage different tasks.

Very easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about Kaseya 365 Endpoint?

To be honest, I haven't found anything to dislike about this so far. Review collected by and hosted on G2.com.

What problems is Kaseya 365 Endpoint solving and how is that benefiting you?

Centralized Endpoint Management makes it much easier to handle all our devices by bringing patching, monitoring, and remote control into a single platform. This approach cuts down on the need for multiple tools, streamlining our workflows and reducing unnecessary complexity.

Improved Security & Compliance is another key benefit. With automated patching and vulnerability management, our endpoints remain secure and compliant without the need for constant manual oversight, which helps lower the risk of security breaches.

Proactive Monitoring & Issue Resolution is also a strong point. Real-time alerts and health checks enable us to spot and address problems before they affect users, which leads to better uptime and increased productivity.

Cost Efficiency is achieved by consolidating our endpoint management tools. This not only saves us money on licensing but also reduces the time we spend moving between different solutions. Review collected by and hosted on G2.com.

Jason M.

CEO

Information Technology and Services

Small-Business (50 or fewer emp.)

4/4/2025

"Next level MSP - How to compete in this market"

5/5

What do you like best about Datto Endpoint Backup?

The best thing is all the products for one low price. It helps us compete against our competitors by having a more complete stack, and with the low price, it helps us be competitive on price as well. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Backup?

Nothing so far, everything is great and we have no issues Review collected by and hosted on G2.com.

Alejandro H.

Technical Support Engineer / System Engineer II

Small-Business (50 or fewer emp.)

9/23/2024

"Endpoint Backup for Pcs is the new name, is Cloud backup just set and forget."

5/5

What do you like best about Datto Endpoint Backup?

Direct to Cloud Backups every 2 hours 24/7. Setup and forget, one simple Agent install, great support, Perfect for small business or home office. Easy Restore. An alternative for remote workers that are not on the office network to use Datto BCDR. Can be integrated to patforms like Backup Radar for easy management of alerts. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Backup?

You Can't modify the frequency of the backups, PC must have only 1 active partition on C Drive. Review collected by and hosted on G2.com.

What problems is Datto Endpoint Backup solving and how is that benefiting you?

Mostly use Nterprise solution Datto BCDR, but thet require servers located on the same LAN, if use WAN then need to use VPNs and that will make those out of site backups (home workers or branch offices) slow to backup.

So, with Datto Cloud Continuity (now named Datto Enpoint Backup for Pcs) I just enrrol all those external computers and servers and have direct to Cloud backups, each 2 hours. if smething is wrong I have the proper alerts. Review collected by and hosted on G2.com.

Tamer E.

Senior IT Service Desk Analyst II

Small-Business (50 or fewer emp.)

3/24/2025

"Great Backup solution"

5/5

What do you like best about Datto Endpoint Backup?

Easy to setup and integrate Automatic backup schedule for Backup solution

A lot of rmm tools for RMM

Customer support is fast

AV protection Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Backup?

Maybe more custom features and control over backup schedule and frequensy Review collected by and hosted on G2.com.

Andre M.

Director of an MSP

Mid-Market (51-1000 emp.)

10/22/2024

"Very Disappointing. Bundled with Kaseya 365 but does not live up to expectations"

1.5/5

What do you like best about Datto Endpoint Backup?

Fairly easy to deploy using Datto RMM.

Easy to use console. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Backup?

Much of the functionality in other backup packages is missing in Datto Endpoint backup.

1) Can't monitor or alert in RMM.

2) No recovery testing with screenshot as proof the device is recoverable.

3) Difficulty installing and completing initial backup - takes too long or just doesn't complete

4) Backups take too long to complete in situations where a computer is only used for a short time every week.

5) No continuous restore

6) No option to backup to an onsite NAS as well as cloud, can only backup to cloud. Review collected by and hosted on G2.com.

Lokesh S.

Senior System Engineer - Cloud and Infra

Mid-Market (51-1000 emp.)

5/27/2024

"DR, Backup (Local & Cloud), Screenshot, Integrity checks and Ransomware Detection all great features"

5/5

What do you like best about Datto Endpoint Backup?

I used it every day and got verified tickets from clients about things like file/folder/VM restoration, etc. Customer service is always accessible around-the-clock in case you require any kind of help.

Numerous capabilities, including local and cloud backups that are accessible whenever we need them, are provided by Datto Cloud Continuity. A few more fantastic features include ransomware detection, integrity verification, and screenshot verification.

Installing/ configuring/ ease of integration of virtual machines (VMs) (VMWARE/Hyper-V) and NAS backups is a simple process.

All I can say is that it's a fantastic product that meets all of your needs. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Backup?

Not yet but the BA team continously working on it to improve the application. Review collected by and hosted on G2.com.

What problems is Datto Endpoint Backup solving and how is that benefiting you?

Recently i performed the Disaster recovery for one of our client. It will provide us many option it's up to you which option you select like - volume restore (.vmdk files), Local virtualization, Cloud virtualization, Vitualize via hypervisor, ESXi upload, Bare metal restore, export all images to RAW, .vmdk, .vhd as per your requirement. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

3/25/2025

"Good combination and a good price."

5/5

What do you like best about Kaseya 365 Endpoint?

Total solutions for most use cases. Datto RMM alone is a great product. Review collected by and hosted on G2.com.

What do you dislike about Kaseya 365 Endpoint?

Datto AV is not where it should be, Locking is going to be a thing. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

4/1/2025

"Good product for MSPs"

4/5

What do you like best about Datto Endpoint Backup?

All in one solution. Easy to manage and deploy. It really has been designed for MSPs. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Backup?

I prefer the original Datto RMM UI which was simpler and easier to use. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

4/30/2025

"Easy to use"

3.5/5

What do you like best about Datto Endpoint Backup?

Integrated with Kaseya 365 RMM and easy to setup Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Backup?

No deduce and incremental back up option Review collected by and hosted on G2.com.

Stuart A.

Account Manager

Small-Business (50 or fewer emp.)

11/5/2024

"Datto Endpoint Backup"

5/5

What do you like best about Datto Endpoint Backup?

Ease of use and integrations with Datto RMM Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Backup?

One missing feature is the lack of success reports Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

6 months

View More Pricing Information

Categories on G2

Server Backup

Online Backup

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Pros and Cons Details

4.5 out of 5 stars

Datto Endpoint Backup Reviews & Product Details

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Value at a Glance

Time to Implement

Return on Investment

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Datto Endpoint Backup Integrations

Have you used Datto Endpoint Backup before?

Datto Endpoint Backup Reviews (26)

Datto Endpoint Backup Reviews (26)

Pros & Cons

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Pricing Insights

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