--- title: PHPKB Reviews meta_title: 'PHPKB Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how PHPKB works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2026-07-17' parent_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management --- # PHPKB Reviews **Vendor:** Chadha Software Technologies **Category:** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 ## About PHPKB PHPKB is a professional knowledge base software to create, manage, and share knowledge easily. It helps companies centralize FAQs, guides, and documentation in one place. Customers get quick self-service support, reducing repetitive queries. Teams save time, improve productivity, and deliver better customer satisfaction. ## PHPKB Pros & Cons **What users like:** - Users value the **responsive customer support** from PHPKB, enhancing their experience with personalized assistance and solutions. (1 reviews) - Users value the **customizability** of PHPKB, enabling tailored solutions that effectively support their customer needs. (1 reviews) - Users appreciate the **flexibility and extensive built-in features** of PHPKB for tailoring their Knowledge Base effectively. (1 reviews) - Users value the **flexibility** of PHPKB in customizing their Knowledge Base to better serve customers. (1 reviews) - Users appreciate the **responsiveness of the PHPKB support team** and flexibility to customize their Knowledge Base effectively. (1 reviews) ## PHPKB Reviews ### 1. Flexible Platform with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about PHPKB?** As a technical writer, I have found the flexibility of the platform and the large number of built-in features to be helpful in tailoring the Knowledge Base to best support our customers. I have also had a good experience working with the PHPKB team to build custom features into the platform. The PHPKB support team has been very responsive, whether they are helping me on a custom implementation project or answering my general questions about the platform. The price point of the software is affordable. **What do you dislike about PHPKB?** Their analytics section is okay but I think it could be improved to be more robust, modern, and easier to export data. **What problems is PHPKB solving and how is that benefiting you?** PHPKB helps us provide a knowledge base platform for our customers and employees to learn about our software. - [View PHPKB pricing details and edition comparison](https://www.g2.com/products/cst-phpkb/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+08%3A07%3A19+-0500&secure%5Bsession_id%5D=cef55854-67e5-47b0-ba89-3b230f554600&secure%5Btoken%5D=201650bf2eafc8fa4e2bccc17225d3c8885cf223c7a5ad368b53f0fcd77b3b80&format=llm_user) ## PHPKB Features **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor - WYSIWYG Editor - Rich Text Editor - Drag & Drop Editor - Customizable Templates - Surveys & Feedback - Pre-built Templates **Knowledge Base** - Q & A - Link Sharing - Searchable **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations - Full Text Search - Web Notifications - Alerts/Notifications - Website Integration - Social Media Integration - Reporting/Analytics **Security** - Verification - Role-Based Permission - Public vs Private **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Multi-Language **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - API - Customizable Branding - SEO Management - Real-Time Reporting - Generative AI - Self Service Portal - Widgets - Mobile Interface - Catalog Management - Online Forums - Email Alerts - Collaboration Tools - Mobile Alerts - Dashboard - Feedback Management - Document Storage - User Management - Live Chat - Chatbot - Knowledge Management - Wiki - Text Editing - SSL Security - Customizable Reports - Customizable Fields - Data Import/Export - Single Sign On - Content Management - Workflow Management - Knowledge Base Management - Activity Tracking - Discussions/Forums - Activity Dashboard - Calendar Management - Communication Management - Document Management **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Communication** - Social Features - Tagging - Upload - Comments **Additional Functionality** - Collaboration Tools - SSL Security - Reporting & Statistics - Customizable Reports - Customizable Fields - Customizable Branding - Data Import/Export - Single Sign On - Content Management - Content Library - Workflow Management - Text Editing - Widgets - Generative AI - Knowledge Base Management - Activity Tracking - Discussions/Forums - API - Live Chat - Activity Dashboard - AI Copilot - Calendar Management - Drag & Drop - Self Service Portal - Communication Management - Commenting/Notes - Catalog Management - Document Management ## Top PHPKB Alternatives - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,517 reviews) - [Notion](https://www.g2.com/products/notion/reviews) - 4.6/5.0 (12,457 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (13,075 reviews)