# Crowdstack Pro Reviews **Vendor:** Social Strata **Category:** [Online Community Management Software](https://www.g2.com/categories/online-community-management) **Average Rating:** 2.3/5.0 **Total Reviews:** 2 ## About Crowdstack Pro Crowdstack Pro is online community is the easiest and most flexible platform to communicate with your customers, fans, employees, franchise owners, influencers, and partners. Use Crowdstack Pro's blogging, forums, calendar, surveys, chat, member management, automated admin workflow, templates, and advanced reporting to centralize your conversations in a space that you control. As a SaaS, there's no coding, it just works. Bring everyone together in a public or private (or mixed) space. Our fully responsive design makes mobile experience a pleasure. Use our APIs to integrate with the rest of your marketing stack, and single sign-on for member authentication. Crowdstack, Inc. (formerly Social Strata, Inc.) the makers of Crowdstack Pro, was founded in 1998, and was responsible for many of the innovations that are now industry-standard for community platforms. We apply our 20+ years of community management expertise to help our customers launch and grow successful communities. We are headquartered in Charleston, SC, serving customers around the world. ## Crowdstack Pro Reviews ### 1. Inflexible **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2020 **What do you like best about Crowdstack Pro?** We completed their 14 day free trial. We liked many aspects of the offering and felt it offered a lot of customization to meet our needs and it was our intention to sign up for their service. **What do you dislike about Crowdstack Pro?** Their pricing model is way to rigid. The Foundation plan for $399/mo offered nearly everything we were looking for. The only problem was that they use a lot of strange terms on their pages...fortunately, they offer a "custom wording" feature that allows you to change some of those words. Unfortunately, that was the only feature we required from the Complete plan, for which our custom pricing was offered at $999/mo. We didn't require any of the other features included with the Complete plan and couldn't justify $600/mo more for that plan just for the custom wording feature. We gave them several chances to offer a more reasonable pricing solution and win our business. Instead, they remained inflexible. Trust me, when a company that is trying to secure long-term subscriptions is this inflexible at the beginning, you don't want to work with them. Imagine months down the road when you have thousands of users and find out you need something from Crowdstack...how inflexible do you think they're going to be then? My recommendation is to find a more flexible community building solution, like Tribe or others out there on G2. **What problems is Crowdstack Pro solving and how is that benefiting you?** We are building an online community for our users. Because of Crowdstack's inflexibility, we were not able to realize any benefits with their offering. ### 2. Briefly used it but didn't like it much. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2018 **What do you like best about Crowdstack Pro?** The SaaS platform is a great place for a targeted online community. The pseudo social media site is great for sharing and interacting. **What do you dislike about Crowdstack Pro?** Not much, I honestly really like the overall feel and functionality of the site. **Recommendations to others considering Crowdstack Pro:** Evaluate other options, may not be as mainstream as you would hope. **What problems is Crowdstack Pro solving and how is that benefiting you?** It helped us reach a new audience and work outside out youtube with our video content in a semi successful campaign towards new customers. ## Crowdstack Pro Discussions - [What is Crowdstack Pro used for?](https://www.g2.com/discussions/what-is-crowdstack-pro-used-for) - [View Crowdstack Pro pricing details and edition comparison](https://www.g2.com/products/crowdstack-pro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A00%3A39+-0500&secure%5Bsession_id%5D=55600d01-e6e9-43b5-867c-e597d55d7822&secure%5Btoken%5D=e3509ecef3e15b42d49e4ed9fff6f9bf26700ce2e708c0f70701f51d0da61b03&format=llm_user) ## Crowdstack Pro Features **Community Building** - Member Profiles - Email & Notifications - Member Discovery - Member Referrals - Community Spaces - Paid Memberships - Multimedia Sharing - Courses **Community Improvement** - Gamification - Polls & Questions - Automation Rules **Customer Analytics** - Community Engagement Analytics - Downloadable Reports **Community Management** - Community Feeds & Discussions - Live Streaming - Chat & Messaging - Events Management - Admin Roles & Permissions **Agentic AI - Online Community Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Crowdstack Pro Alternatives - [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) - 4.4/5.0 (427 reviews) - [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) - 4.4/5.0 (388 reviews) - [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews) - 4.6/5.0 (1,055 reviews)