The CrowdComms support team is fantastic. We used the CrowdComms app for the first time last year for our Annual Conference, with around 700 attendees and 55 exhibitors. The app was straightforward to set up, and although the team offered to help, we didn’t actually need much support with the setup.

It was also very easy for our attendees to use, and we received great feedback from exhibitors, including about the lead generation app. We chose the CrowdComms app because we were already using their badge printing kiosks, and it turned out to be a good move: the integration went smoothly, and it was simple to register all 700 attendees in just over an hour. Overall, I think it’s very well priced for what it delivers. Review collected by and hosted on G2.com.

The only issue is that we have to use two separate apps: one for the conference and all attendees, and another that our exhibitors use for lead generation. Both are supplied by CrowdComms. It’s not ideal, but we brief our exhibitors thoroughly and it seems to be working well. We’re going ahead with the same setup again this year. Review collected by and hosted on G2.com.

As an event planner, I loved the ability to include travel information, FAQs, and venue maps directly within the agenda. This feature helped reduce repetitive questions onsite, and I appreciated the peace of mind it provided to guests, allowing them to focus on being present at the event. I also loved the hands-on support from the team and the flexibility to customize so much of the CrowdComms platform. Additionally, I found it easy to use both on the backend and as a user. Setting up CrowdComms was very easy with the help of our account manager, Victoria. Review collected by and hosted on G2.com.

It would be ideal if there was a way to link CrowdComms registration with hotel registration systems like with CVENT, such as Passkey, so that when updates are made from the hotel, it would update automatically in the app. I did have to manually update anytime there were rooming updates, which was tedious. Also, need to find a streamlined way for our travel partners to log in and manage the flight information without having all the other information getting in the way. One feature previous event apps had that would be amazing for CrowdComms to have is a live AI Chatbot that can answer questions in live time based on all the event data it is fed. Review collected by and hosted on G2.com.

What stands out most about CrowdComms is the relationship with their team. They are consistently responsive, proactive, and supportive at every stage — from the initial booking process, through setup and configuration, to onsite delivery. Their onboarding process is smooth, and having reliable support during live events gives us real confidence, especially when managing complex international events.

From a UI/UX perspective, the platform is intuitive and easy for both event organisers and attendees to navigate. The backend is flexible without feeling overly complicated, which makes setup efficient even when managing large-scale or multi-session events. The attendee-facing experience is clean, professional, and works well across onsite, hybrid, and virtual formats.

The integrations and flexibility are a huge advantage. The platform adapts well to different event requirements and allows us to tailor the experience depending on whether the event is fully in-person, hybrid, or virtual. Features can be configured to suit different registration flows, engagement tools, and branding needs.

In terms of performance, CrowdComms has been consistently reliable onsite, which is critical for live event delivery. The app and platform perform smoothly even under pressure, which reduces operational stress for our team and creates a seamless experience for attendees.

From a pricing and ROI perspective, the investment is worthwhile because the platform saves significant operational time, reduces manual processes, and delivers a polished, professional event experience that clients notice and value.

We’ve used CrowdComms for three years now, and one of the biggest strengths is their continuous product development. New features and improvements are added regularly showing they actively innovate and respond to changing event industry needs rather than standing still. Review collected by and hosted on G2.com.

Honestly, there’s very little to dislike about CrowdComms. Over the three years we’ve used the platform, it has consistently met our needs and continued to improve with new features and updates.

There have been a few highly specific functionalities we would have liked to see, such as visa letter generation within the registration workflow, but these are niche requirements unique to the type of international events we manage rather than limitations that would affect most users. In these cases, we’ve simply handled those processes externally without any major disruption to our workflow.

Overall, the platform is reliable, flexible, and continuously evolving, so even when we identify very specific feature gaps, we’ve found the team open to feedback and clearly committed to ongoing development. Overall, we’ve had a very positive experience and genuinely enjoy working with both the platform and the CrowdComms team. Review collected by and hosted on G2.com.

We use CrowdComms for our webinars, and it provides a really smooth and professional experience, both for hosts and attendees. The platform feels reliable, easy to use, and well-suited to delivering polished virtual events without complexity.

The technical support is also a real strength. The team is responsive, knowledgeable, and reassuring, which makes a big difference when running live sessions where everything needs to work seamlessly.

I also appreciate how flexible the platform is, from registration and branding through to audience engagement features. It helps create a more joined-up experience for attendees, while giving us organisers confidence behind the scenes.

Overall, CrowdComms is a great partner. It makes webinars easier to manage and helps deliver a high-quality experience from start to finish. Review collected by and hosted on G2.com.

There's nothing I dislike about CrowdComms. Review collected by and hosted on G2.com.

Great highly customisable product, particulary the App. I thoroughly enjoy the ability to use rich HTML and CSS to modify and enhance the offering to our clients using a tried and tested system. Streaming and integrations are also excellent using the latest software and ensuring strong performance during broadcasts. Review collected by and hosted on G2.com.

Sometimes we have smaller meetings that require a really trimmed down version of the CrowdComms products such as just an event website and it can feel like a bit of a stretch to pay a license fee for registration and website when we may only need just the website. Review collected by and hosted on G2.com.

I like the easy functionality and the customer support Review collected by and hosted on G2.com.

It lacks some features I would like, and the functionality means I don't have total control Review collected by and hosted on G2.com.

I really like how helpful the CrowdComms team is – no request is too much trouble. The platform comes with all the guidance, and I always feel like I can reach out to one of their team to support me with what I need – especially Chris, who has been a key project support across the years! The initial setup is very easy, and having the live chat function is a great feature because it means someone from CrowdComms is always on hand to solve problems, whether it be a design element of the app or something to do with its functionality. Review collected by and hosted on G2.com.

There are a few limitations on the app, often related to our event or design requirements. For example, adding pictures to the polls or surveys is an issue, or specific branding opportunities. But the team is always there to help us out with custom design work and coding, so those issues always get resolved. Review collected by and hosted on G2.com.

We’ve used CrowdComms for several leadership events since 2022, and over that time we’ve appreciated the ongoing platform development and steady release of additional features that continue to enhance both the attendee and event delivery team experience.

The app is intuitive for users while offering the flexibility needed to adapt branding, content, and engagement tools to different audiences and formats. Features such as live polling, Q&A, push notifications, and agenda management help drive meaningful participation.

A standout strength is the Support team, who are extremely knowledgeable and solution oriented. Review collected by and hosted on G2.com.

CrowdComms is a dependable and well designed event app platform. While the user experience is clear and well thought through, some advanced customisation options still require involvement from the Support team rather than being fully self serve.

In addition, support availability is limited to UK business hours. While the quality of support is excellent, this can be challenging for global events across time zones. Review collected by and hosted on G2.com.

I appreciate that CrowdComms is user-friendly, making it easier to navigate and use the platform. The support team is great and extremely responsive, which is really helpful when I encounter issues that are difficult to work out on my own. It's valuable to know I can get a solution from the team in a timely manner. Additionally, the initial setup is easy because we provide the event brief to the team, and they build it swiftly for us to get started. Review collected by and hosted on G2.com.

Sometimes I feel that some of the formatting options feel a bit 'basic'. It may be user error and the way that I am doing it, but there are some occasions where I feel I cannot format pages/text etc. in the way that I would exactly like to. On company pages, I tried to situate 2 images side by side, or add in a table/text boxes and this did not seem to work. Also, I was building a homepage module and when I was trying to center the text, it was not working. Review collected by and hosted on G2.com.

Can't comment until we actually use it live Review collected by and hosted on G2.com.

Well, at the moment, it seems like making any changes seems to take a long time. Any request that we have made, it feels that I need to chase these requests for them to be changed or updated. And it just seems to be difficult to get time in to ensure that there's everything in order, and smooth. I think there's a lot of onus on the client to get information across which is fine. But when things have not been updated in a timely manner or you can't easily get hold of people, that's a challenge at the moment, which I think could improve. . We are still working through on getting this right. There is a lot of feedback. Again, some feedback is acted upon straight away but some not. There are no clear SLA's on when things are and should be done. Review collected by and hosted on G2.com.