---
title: CRAIM Reviews
meta_title: 'CRAIM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CRAIM works for a business like yours.
date_modified: '2026-09-28'
parent_category:
  name: AI Agents
  url: https://www.g2.com/categories/ai-agents
---


# CRAIM Reviews
**Vendor:** CRAIM  
**Category:** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)
## About CRAIM
CRAIM is an AI CRM with AI employees built in. An AI employee replies to every lead within seconds, day or night, in every channel the business connects. It answers from the company's own price list, catalog and documents, qualifies the lead, books the meeting and keeps every conversation and deal in one pipeline, while the team sees everything and can take over at any moment. Each AI employee works in one of three modes: manual, copilot (it drafts, a person approves) or autopilot. For Shopify stores, the AI support employee checks the customer's live order before it replies. 14-day free trial, no card required; plans from $9/month.






- [View CRAIM pricing details and edition comparison](https://www.g2.com/products/craim/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+13%3A37%3A46+-0500&secure%5Bsession_id%5D=c70f8c16-d0c9-4475-a97c-9f3cee75142b&secure%5Btoken%5D=3fe3e00f71808b942b62fc2f0bee7683a9b422fd3bb11dc21aa4fd3268f255c6&format=llm_user)

## CRAIM Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Responses**
- Personalization
- Route To Human
- Natural Language Understanding (NLU)
- Multi-Language

**Automation - AI Agents**
- Sales Follow-Up
- Customer Interaction Automation
- Lead Generation
- Document Processing
- Feedback Collection
- Natural Language Processing
- Simulation and Scenario Generation

**Platform**
- Conversation Editor
- Integration
- Human-In-The-Loop
- Drag & Drop Editor
- Human-in-the-loop (HITL)

**Autonomy -  AI Agents**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Agent Collaboration
- Data Governance
- Prompt Engineering
- Feedback Management
- For No-Code Development
- Version Control
- Role-Based Permissions
- Dynamic Modeling
- API
- Memory Management
- Monitoring
- Scalability
- Cost Management
- Scheduling
- Natural Language Interface
- Access Controls/Permissions
- Multiple LLM Models
- Integration Management
- Customizable Frameworks
- Pre-built Templates
- Analytics
- Intent Recognition
- Contextual Guidance
- Rules-Based Workflow
- Attended Automation
- Drag & Drop
- For Sales/Marketing
- Generative AI
- Business Process Automation
- AI Copilot
- Third-Party Integrations
- Multi-Channel Communication
- Sentiment Analysis
- Deep Learning
- Code-free Development
- Compliance Management
- Automated Responses
- Knowledge Management
- Transfers/Routing
- Personalization
- Activity Dashboard
- Customer Experience Management
- Virtual Personal Assistant (VPA)
- Chatbot
- Speech Recognition
- Reporting/Analytics
- Task Management
- Customer Engagement
- AI/Machine Learning
- Configurable Workflow
- Unattended Automation
- Conversation Intelligence
- Workflow Automation
- Proactive Error Detection

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