Connex Features
Labels (4)
Label Printing
Provide the ability to create and print domestic asnd international shipping labels for all orders with one solution.
Return labels
Provide the ability create and print return labels or email them to customers.
Bar codes
Provides users with auto-generated bar codes for products
Shipping Labels
Generate or print labels that contain shipping information for packages
Order management (8)
Shipment Tracking
The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Manage orders
Allows users to split, combine and categorize orders for shipping.
Order Status
Update order statuses automatically once orders are fulfilled
Shipping Services Integration
Integrates with shipping services
Package Tracking
Track the parcel or consignment delivery status
Status Tracking
Track the status over time for a request, process, asset, or transaction
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Carrier and rate management (4)
Quick rate comparison
Allows users to compare real-time rates and delivery times for all carriers and automatically select the best carrier for each shipment based on cost and delivery time.
Vendor availability
Provides users with a wide selection of major carriers such a Fedex, UPS, and DHL
Flat rate services
Software detects which flat rate service qualifies with the customers order
Auditing & Claim Filing Services
Inventory management (3)
Low stock alerts
Software automatically notifies users when inventory is low.
Automated inventory orders
Users can set an automatic restock when the inventory levels reach a low number.
Assign suppliers
Users can assign suppliers to certain items, so shipment is quickly initiated
Reports (3)
Shipment reports
Provides users with a comprehensive report on shipment performance
Inventory reports
Provides users with a comprehensive report on inventory and stock levels.
Unshipped products
Provides users with a comprehensive overview of which products aren't shipping.
Order Entry (5)
Entry
Enter and convert orders and quotes
Register
Register received orders in the system
Notifications
Provide real-time notifications and status updates
Order Entry
Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
Remote Order Entry
The ability to enter orders from a remote location such as a computer, mobile, or tablet.
Order Tracking (6)
Shipping
Verify shipping preferences
Tracking
Track orders and their statuses as they move along the supply chain
Backorder
Manage orders for products that are unavailable due to inventory shortage
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Order Tracking
Track orders throughout the fulfillment process
Purchase Order Management
Create, send, and track purchase orders and their statuses
Inventory Management (3)
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Stock Levels
Maintain visual on stock levels
Flow Of Goods
Track available inventory and manage flow of goods to/from warehouses
Reserving Goods
Reserve goods that have been added to cart and update stock levels
Customer Management (6)
Order Status
Track status of orders from shipment to delivery
Information Access
Provide customers access to their information in order to answer FAQs
Email Notifications
Automatically send emails using certain triggers to notify customer service of issues
Mobile Access
Access software remotely via mobile devices
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Recurring Orders
Managing orders that a customer purchases repeatedly and regularly
Subscription Management (5)
Payment Data
Store payment data and customer information
Payment Gateway
Support and/or integrate with a payment gateway(s)
Billing
Automate billing and contracts
Automatic Payments
Accomidate automatic payments from various payment methods
Real-Time Data
Receive data and information in real time
Development (2)
Pre-built Connectors
Facilitiates API development and integrations with prebuilt connectors, templates, and examples.
Custom Connectors
Provides the ability to create connectors from existing services and APIs in catalog.
Management (2)
Reporting and Analytics
Provides dashboards to gain real-time insights into API performance, usage, and errors.
Data Mapping
Facilitates to and fro data map according to the data model between applications/web services.
Integration Options (4)
ERP Systems
Provides integrations to ERP Systems.
Accounting Systems
Provides integrations to accounting Systems.
CRM and Marketing Automation Systems
Provides integrations to customer relationship management and marketing automation systems.
EDI
Provides integrations to EDI service providers.
Agentic AI - Order Management (2)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Additional Functionality (96)
Multi-Location
Manage and support multiple locations
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Product Configurator
Customize the specifications of a finished product to meet the particular needs of a customer
Data Import/Export
Import and export data to and from software applications
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Inventory Auditing
Cross-checking financial records with physical inventory counts and records
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Quotes/Estimates
Generate quotes or estimates for customers
Customer History
Access previous interactions or concerns to maintain customer relationships
Invoice Creation
Create invoices from scratch or have recurring invoices
Order Fulfillment
Manage the process of receiving, preparing, and delivering orders for goods/products
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Shipping Management
Manage and track orders being shipped to customers
Assignment Management
Assign issues and tasks based on availability or required skills
Workflow Management
Create, design and manage workflows for repetitive tasks
Warehouse Management
Manage and track operations and inventory within warehouses
Multi-Channel Management
Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Billing & Invoicing
Create, manage, and send invoices or bills to customers
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Delivery Management
Manage order deliveries until they are received by the customers
Real-Time Updates
Receive system updates as soon as any changes are made
Returns Management
Track and facilitate returns of products sold
Label Printing
Process of printing custom labels through various methods.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Catalog Management
Create and manage digital catalog of products/services with their details, specifications, and price
Inventory Management
Track and manage inventory levels to maintain proper supply
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
For eCommerce
Intended to be used by online stores
Backorder Management
Manage customer orders that cannot be filled immediately due to out-of-stock items
Supplier Management
Manage all supplier data and operations
Batch Processing
Software's ability to perform similar action on multiple similar files simultaneously
Order Routing
Set up routing rules that connect sales channels with warehouses to minimize order processing time
Promotion Optimization
Assess and optimize pricing markdowns, special offers, or other promos
API
Application programming interface that allows for integration with other systems/databases
Multi-Currency
Manage and handle various international currencies
Shipping Labels
Generate or print labels that contain shipping information for packages
Customer Management
Store and organize information about customers and previous interactions
Order Processing
Send / receive, process, and execute orders
Exchange Management
Enable the process of exchanging one item for another
Customizable Branding
Add customized logos and colors to align with company branding
Special Order Management
Manage special order requested by a customer
Forecasting
Form predictions based on past and present data/trends
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Shipping Optimization
Cost Recovery
Refund Opportunity Identification
Third Party Management
The ability to manage shipping audits for third parties such as clients
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Automated Claim Filing
Package Analytics
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Exceptions Management
Automated handling of non-compliant EDI transmissions.
Predictive Analytics
Predict future data based on historical data sets
Carrier Invoice Auditing
Data Import/Export
Import and export data to and from software applications
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Supplier Management
Manage all supplier data and operations
Container Shipping
Shipping products/goods in containers
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Ground Shipping
Shipping products/goods by land
Quotes/Estimates
Generate quotes or estimates for customers
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Import/Export Management
Management of inbound and outbound shipments in the context of international trade
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Bills of Lading
Documents issued by a carrier to acknowledge receipt of cargo for shipment
Customizable Branding
Add customized logos and colors to align with company branding
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
EDI
Transfer of data from one computer system to another
Returns Management
Track and facilitate returns of products sold
Parcel Shipping
Manage and organize the shipping, tracking, and delivery of packages
Air Shipping
Ship packages/goods by aircraft
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Claims Management
Process of submitting and following up on claims with insurance companies
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Transportation Management
Organize and track the physical movement of goods from one location to another
Shipping Management
Manage and track orders being shipped to customers
Shipment Price Calculation
Calculation of shipment price based on size, weight, route, timeframe, and carrier.
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Warehouse Management
Manage and track operations and inventory within warehouses
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Real-Time Updates
Receive system updates as soon as any changes are made
API
Application programming interface that allows for integration with other systems/databases
Purchase Order Management
Create, send, and track purchase orders and their statuses
Inventory Management
Track and manage inventory levels to maintain proper supply
Freight Shipping
Shipping products/goods by land, sea or air
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Ocean Shipping
Transportation of goods/products over long distances using ship
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Multi-Location
Manage and support multiple locations
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
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