[ Connect... Reviews ](https://www.g2.com/products/connectwise-automate/reviews) [ Connect... Reviews ](https://www.g2.com/products/connectwise-automate/reviews) # ConnectWise Automate Features ##### ## Inventory Management - Remote Monitoring & Management (RMM) (3) Device Management Unifies endpoint management of employee devices Asset Management Maintains detailed records of network assets and their activity; detects new assets accessing the network ITIL Policy Compliance Supports implementation and adherence to ITIL processes and regulations Show More ##### ## Monitoring and Management (5) Remote Monitoring Monitor IT asset activity remotely from an administrator terminal. Asset Tracking Tracks IT assets and financial data. Application Deployment Releases applications for access on desktop or mobile devices. Patch Management Automates the updating of security measures on enterprise devices. Asset Tracking Tracks IT assets including financial and lifecycle data. Show More ##### ## IT Operations & Workflow - Remote Monitoring & Management (RMM) (1) Workflow Management Enables creation and optimization of workflows for IT support and service delivery Show More ##### ## Service Management (3) Remote Access Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network. Service Management (Issue Prioritization) Analyzes operational data to proactively identify and prioritize IT issues. Ticketing Provides tools for creating and managing support tickets across departments Show More ##### ## Agentic AI - Remote Monitoring & Management (RMM) (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More [ ![Deltek Replicon Time](https://images.g2crowd.com/uploads/product/hd_favicon/1d002c105dce4446bb17ba510502ff77/deltek-replicon-time.svg "Deltek Replicon Time") Sponsored Deltek Replicon Time 4.3/5 (789) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne") NinjaOne 4.7/5 (4,274) ](https://www.g2.com/products/ninjaone/reviews) [ ![Atera](https://images.g2crowd.com/uploads/product/hd_favicon/361ba9ff073bf59453c903337f10f9d9/atera.svg "Atera") Atera 4.6/5 (1,173) ](https://www.g2.com/products/atera/reviews) [ ![Datto RMM](https://images.g2crowd.com/uploads/product/hd_favicon/da4dafebced6fd70e2ee0dc64877752d/datto-rmm.svg "Datto RMM") Datto RMM 4.5/5 (774) ](https://www.g2.com/products/datto-rmm/reviews) [ View All Alternatives ](https://www.g2.com/products/connectwise-automate/competitors/alternatives) ConnectWise Automate Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ec0c38c7a0b645a17bfff00d56e51583/ninjaone.png "Product Avatar Image") NinjaOne 4.7/5 (4,315) [ Compare Now ](https://www.g2.com/compare/connectwise-automate-vs-ninjaone) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e08e83dffb1aceb808ac9a32cb4c7f09/kaseya-vsa.png "Product Avatar Image") Kaseya VSA 4/5 (326) [ Compare Now ](https://www.g2.com/compare/connectwise-automate-vs-kaseya-vsa) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7550bcff45895b9a0bd1ebb5c48260a6/atera.png "Product Avatar Image") Atera 4.6/5 (1,191) [ Compare Now ](https://www.g2.com/compare/atera-vs-connectwise-automate) ##### Categories on G2 [ Remote Monitoring & Management (RMM) ](https://www.g2.com/categories/remote-monitoring-management-rmm) ##### Explore More [ Best edi software for small businesses ](https://www.g2.com/discussions/what-s-the-best-edi-software-for-small-businesses)[ Best software for simplifying event planning ](https://www.g2.com/discussions/what-s-the-best-software-for-simplifying-event-planning)[ What are the highest-rated enterprise mobility management platforms for IT admins securing remote teams and corporate devices? ](https://www.g2.com/discussions/what-are-the-highest-rated-enterprise-mobility-management-platforms-for-it-admins-securing-remote-teams-and-corporate-devices) [ How does SolarWinds Database Observability perform in terms of analytics depth and total cost of ownership? ](https://www.g2.com/discussions/how-does-solarwinds-database-observability-perform-in-terms-of-analytics-depth-and-total-cost-of-ownership)[ Best-rated client success software for tech enterprises ](https://www.g2.com/discussions/best-rated-client-success-software-for-tech-enterprises)[ Pros and Cons Details ](https://www.g2.com/products/connectwise-automate/reviews?qs=pros-and-cons) Show More [ Best edi software for small businesses ](https://www.g2.com/discussions/what-s-the-best-edi-software-for-small-businesses)[ Best software for simplifying event planning ](https://www.g2.com/discussions/what-s-the-best-software-for-simplifying-event-planning)[ What are the highest-rated enterprise mobility management platforms for IT admins securing remote teams and corporate devices? ](https://www.g2.com/discussions/what-are-the-highest-rated-enterprise-mobility-management-platforms-for-it-admins-securing-remote-teams-and-corporate-devices) [ How does SolarWinds Database Observability perform in terms of analytics depth and total cost of ownership? ](https://www.g2.com/discussions/how-does-solarwinds-database-observability-perform-in-terms-of-analytics-depth-and-total-cost-of-ownership)[ Best-rated client success software for tech enterprises ](https://www.g2.com/discussions/best-rated-client-success-software-for-tech-enterprises)[ Pros and Cons Details ](https://www.g2.com/products/connectwise-automate/reviews?qs=pros-and-cons)