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Compare ConnectWise Automate and Kaseya VSA 
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At a Glance
Market Segments
Small-Business (66.9% of reviews)
Small-Business (51.9% of reviews)
Entry-Level Pricing
No pricing available
standard
ConnectWise Automate
Star Rating
(133)4.1 out of 5
Market Segments
Small-Business (66.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise AutomateKaseya VSA
Star Rating
(322)4.1 out of 5
Market Segments
Small-Business (51.9% of reviews)
Pros & Cons
Entry-Level Pricing
standard
Free Trial is available
Learn more about Kaseya VSASummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kaseya VSA excels in Device Management with a score of 8.2, while ConnectWise Automate shines even brighter with a remarkable score of 9.5, indicating a more robust capability in managing devices effectively.
- Reviewers mention that Kaseya VSA's Ease of Setup is rated at 7.1, which is higher than ConnectWise Automate's 6.5, suggesting that Kaseya VSA may offer a more user-friendly initial setup experience.
- G2 users highlight that ConnectWise Automate has superior Remote Monitoring capabilities, scoring 9.4 compared to Kaseya VSA's 8.5, indicating a more comprehensive monitoring solution that users find beneficial.
- Users on G2 report that Kaseya VSA's Quality of Support is rated at 7.4, slightly lower than ConnectWise Automate's 7.5, suggesting that both products provide solid support, but ConnectWise may have a slight edge in customer service.
- Reviewers say that ConnectWise Automate's Patch Management is rated at 9.0, outperforming Kaseya VSA's 8.0, which indicates that users find ConnectWise's patching process more efficient and reliable.
- Users report that Kaseya VSA's Ticketing system is rated at 6.5, which falls short compared to ConnectWise Automate's impressive score of 8.2, highlighting a significant difference in the effectiveness of their service management features.
Pricing
Entry-Level Pricing
ConnectWise Automate
No pricing availableKaseya VSA
Kaseya VSA Pricing
standard
Full featured solution for IT departments and MSPs.
- Discover, Audit, Inventory, Monitor - Clients, Servers & Networks
- Remote Control
- Patch Management
Free Trial
ConnectWise Automate
No trial information availableKaseya VSA
Free Trial is available
Ratings
Meets Requirements
8.5
104
8.4
254
Ease of Use
7.3
106
7.7
262
Ease of Setup
6.5
68
7.3
217
Ease of Admin
7.2
63
7.9
216
Quality of Support
7.5
99
7.4
243
Has the product been a good partner in doing business?
7.8
64
7.8
208
Product Direction (% positive)
6.9
103
7.4
255
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.5
22
|
Verified
8.3
121
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
9.5
22
|
Verified
8.6
118
|
Verified
9.0
20
7.8
113
8.9
19
|
Verified
7.7
114
|
Verified
9.0
20
|
Verified
8.1
117
|
Verified
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
9.8
21
|
Verified
8.5
119
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.7
105
Not enough data
8.0
100
Not enough data
7.8
90
Not enough data
8.6
106
Not enough data
8.2
94
Not enough data
7.8
99
Maintenance
Not enough data
8.7
102
Not enough data
7.1
84
Communication
Not enough data
7.3
93
Not enough data
5.4
79
Not enough data
5.6
78
Not enough data
6.6
77
Security
Not enough data
7.4
81
Not enough data
7.7
88
Device Support
Not enough data
6.1
82
Not enough data
7.6
94
Not enough data
7.5
93
Performance
Not enough data
7.8
96
Incident Management
Not enough data
7.9
58
Not enough data
8.0
57
Not enough data
8.0
60
Not enough data
7.3
59
Not enough data
7.6
54
Reporting
Not enough data
7.3
68
Not enough data
6.8
55
Not enough data
6.5
50
Access & Usability
Not enough data
6.5
53
Not enough data
7.6
55
Not enough data
7.9
57
Not enough data
8.0
49
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
7.3
86
Platform
Not enough data
7.1
80
Not enough data
8.4
123
Not enough data
7.8
85
Not enough data
8.3
112
Not enough data
7.6
94
Security
Not enough data
7.8
97
Not enough data
8.2
120
Not enough data
Feature Not Available
Not enough data
8.0
104
Not enough data
7.6
94
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ConnectWise Automate and Kaseya VSA are categorized as Remote Monitoring & Management (RMM)
Unique Categories
ConnectWise Automate has no unique categories
Kaseya VSA is categorized as Remote Support, Enterprise IT Management, Service Desk, and Patch Management
Reviews
Reviewers' Company Size
ConnectWise Automate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kaseya VSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
66.1%
Computer & Network Security
7.3%
Computer Networking
4.0%
Construction
2.4%
Computer Software
2.4%
Other
17.7%
Information Technology and Services
37.0%
Computer & Network Security
9.4%
Primary/Secondary Education
2.6%
Computer Networking
2.6%
Financial Services
2.3%
Other
46.1%
Discussions
What is the best way to create a new user on a computer already in connectwise automate?
1 Comment
RG
Use a variable and power shell script.Read more
ConnectWise Automate has no more discussions with answers
What does Kaseya do?
1 Comment
Official Response from Kaseya VSA
Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT...Read more
Does VSA integrate with any other related providers?
1 Comment
Official Response from Kaseya VSA
VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their...Read more
Where is Kaseya located?
1 Comment
Official Response from Kaseya VSA
Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us...Read more
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