Compare ConnectWise Automate and Kaseya VSA 
At a Glance
Market Segments
Small-Business (65.6% of reviews)
Small-Business (51.8% of reviews)
Entry-Level Pricing
No pricing available
standard
ConnectWise Automate
Star Rating
(137)4.1 out of 5
Market Segments
Small-Business (65.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise AutomateKaseya VSA
Star Rating
(323)4.0 out of 5
Market Segments
Small-Business (51.8% of reviews)
Pros & Cons
Entry-Level Pricing
standard
Free Trial is available
Learn more about Kaseya VSAConnectWise Automate vs Kaseya VSA
When assessing the two solutions, reviewers found Kaseya VSA easier to use, set up, and administer. However, reviewers preferred doing business with ConnectWise Automate overall.
- Reviewers felt that ConnectWise Automate meets the needs of their business better than Kaseya VSA.
- When comparing quality of ongoing product support, reviewers felt that ConnectWise Automate is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Kaseya VSA over ConnectWise Automate.
Pricing
Entry-Level Pricing
ConnectWise Automate
No pricing availableKaseya VSA
Kaseya VSA Pricing
standard
Full featured solution for IT departments and MSPs.
- Discover, Audit, Inventory, Monitor - Clients, Servers & Networks
- Remote Control
- Patch Management
Free Trial
ConnectWise Automate
No trial information availableKaseya VSA
Free Trial is available
Ratings
Meets Requirements
8.5
108
8.3
255
Ease of Use
7.3
110
7.6
263
Ease of Setup
6.6
71
7.2
218
Ease of Admin
7.1
65
7.9
217
Quality of Support
7.5
103
7.4
244
Has the product been a good partner in doing business?
7.8
66
7.7
209
Product Direction (% positive)
6.9
107
7.4
256
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.5
24
|
Verified
8.3
121
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
9.4
23
|
Verified
8.6
118
|
Verified
9.0
22
7.8
113
8.9
19
|
Verified
7.7
114
|
Verified
9.0
21
|
Verified
8.1
117
|
Verified
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
9.8
22
|
Verified
8.5
119
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.7
105
Not enough data
8.0
100
Not enough data
7.8
90
Not enough data
8.6
106
Not enough data
8.2
94
Not enough data
7.8
99
Maintenance
Not enough data
8.7
102
Not enough data
7.1
84
Communication
Not enough data
7.3
93
Not enough data
5.4
79
Not enough data
5.6
78
Not enough data
6.6
77
Security
Not enough data
7.4
81
Not enough data
7.7
88
Device Support
Not enough data
6.1
82
Not enough data
7.6
94
Not enough data
7.5
93
Performance
Not enough data
7.8
97
Incident Management
Not enough data
7.9
58
Not enough data
8.0
57
Not enough data
8.0
60
Not enough data
7.3
59
Not enough data
7.6
54
Reporting
Not enough data
7.3
68
Not enough data
6.8
55
Not enough data
6.5
50
Access & Usability
Not enough data
6.5
53
Not enough data
7.6
55
Not enough data
7.9
57
Not enough data
8.0
49
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
7.3
86
Platform
Not enough data
7.1
80
Not enough data
8.4
123
Not enough data
7.8
85
Not enough data
8.3
112
Not enough data
7.6
94
Security
Not enough data
7.8
97
Not enough data
8.2
120
Not enough data
Feature Not Available
Not enough data
8.0
104
Not enough data
7.6
94
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ConnectWise Automate and Kaseya VSA are categorized as Remote Monitoring & Management (RMM)
Unique Categories
ConnectWise Automate has no unique categories
Kaseya VSA is categorized as Remote Support, Enterprise IT Management, Service Desk, and Patch Management
Reviews
Reviewers' Company Size
ConnectWise Automate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kaseya VSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
64.8%
Computer & Network Security
7.8%
Computer Networking
3.9%
Computer Software
2.3%
Construction
2.3%
Other
18.8%
Information Technology and Services
36.9%
Computer & Network Security
9.4%
Computer Networking
2.6%
Primary/Secondary Education
2.6%
Financial Services
2.3%
Other
46.3%
Discussions
What is the best way to create a new user on a computer already in connectwise automate?
1 Comment
RG
Use a variable and power shell script.Read more
ConnectWise Automate has no more discussions with answers
What if I'm under contract with another solution?
1 Comment
Official Response from Kaseya VSA
We are always willing to work with our customers to assist in moving to our solution, give us a call and let's talk through the details of our existing...Read more
Is there a Free Trial available of the Product?
1 Comment
Official Response from Kaseya VSA
We currently have a totally free 14 day trial of Kaseya VSA if you'd like to give the platform a try. The trial comes with absolutely no obligations, and we...Read more
Where is Kaseya located?
1 Comment
Official Response from Kaseya VSA
Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us...Read more
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