Link copied to clipboard # Atera IT Management vs ConnectWise Automate Comparison - What are their main differences? Share [ Export ](/compare/atera-it-management/connectwise-automate/export.csv) AteraConnectWise Automate[+ Add Product](#) Pricing **Atera IT Management** Free Trial **$129.00** Per User Per Month · Pro **$179.00** Per User Per Month · Growth **$209.00** Per User Per Month · Power **Custom Quote Available** · Superpower Show more **ConnectWise Automate** No pricing available **Pricing Insights** from reviews Perceived Cost **Atera IT Management** $$$$$ **ConnectWise Automate** $$$$$ Average Discount **Atera IT Management** 7% **ConnectWise Automate** 10%3% more Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Atera IT Management** 6 months Based on 100 responses **ConnectWise Automate** 6 months Based on 100 responses Return on Investment **Atera IT Management** 6 months Based on 100 responses **ConnectWise Automate** 6 months Based on 100 responses ## Atera IT Management vs. ConnectWise Automate Comparison Summary Generated using AI - **G2 reviewers report** that ConnectWise Automate excels in its **scripting capabilities** , allowing administrators to automate tasks effectively. Users appreciate the powerful scripting engine that enables deep automation across endpoints, making it easier to manage devices remotely. - **Users say** that Remote Monitoring and Management stands out for its **ease of use** , with many finding the platform intuitive for daily operations. Reviewers highlight how the integration of tickets, monitoring, and remote access in one place has significantly improved their workflow. - **According to verified reviews** , ConnectWise Automate provides robust **remote access features** , with users noting the ability to chat with remote users without needing a desktop connection. This flexibility is particularly valued in maintaining reliable connections, even when users are off-site. - **Reviewers mention** that Remote Monitoring and Management shines in its **automation capabilities** , making routine tasks easier to manage. Users appreciate the platform's ability to create groups and schedule updates, which streamlines their daily responsibilities. - **G2 reviewers highlight** that while ConnectWise Automate has strong device management features, it faces challenges in **overall user satisfaction**. The platform's lower scores in ease of setup and admin tasks suggest that some users encounter hurdles during implementation. - **Users report** that Remote Monitoring and Management offers a more cohesive experience, with its **integrated ticket handling** and monitoring systems providing clear visibility into operations. This integration helps ensure that technicians never lose oversight of their environment, enhancing overall productivity. **Pros & Cons** from reviews **Atera IT Management** Ease of Use (595) Features (392) Missing Features (269) Limited Features (199) **ConnectWise Automate** Features (3) Asset Management (2) Needs Improvement (2) UX Improvement (2) Integrations **Atera IT Management** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image") Acronis Cyber Protect ](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3fd8f9158be4ebbfc181b2580fb709af/acronis-cyber-protect-cloud-now-acronis-cyber-platform.png "Product Avatar Image") Acronis Cyber Protect Cloud ](https://www.g2.com/products/acronis-cyber-protect-cloud-now-acronis-cyber-platform/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_32a91044a1cccaa46cc7b9802c9a9b34/anydesk.png "Product Avatar Image") AnyDesk ](https://www.g2.com/products/anydesk/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2801e063dbd86940bf2a1589a8f0411c/axcient-x360cloud.png "Product Avatar Image") Axcient x360Cloud ](https://www.g2.com/products/axcient-x360cloud/reviews)[ View all ](https://www.g2.com/products/atera-it-management/integrations) **ConnectWise Automate** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3fd8f9158be4ebbfc181b2580fb709af/acronis-cyber-protect-cloud-now-acronis-cyber-platform.png "Product Avatar Image") Acronis Cyber Protect Cloud ](https://www.g2.com/products/acronis-cyber-protect-cloud-now-acronis-cyber-platform/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e7529e5e0a51dfa722d00aa6435bf11f/connectwise-psa.png "Product Avatar Image") ConnectWise PSA ](https://www.g2.com/products/connectwise-psa/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7b0c0475c40c148890da9b45bd95b5f7/halopsa.png "Product Avatar Image") HaloPSA ](https://www.g2.com/products/halopsa/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3af4d7b7261d2e8c6744d59bd763c0f8/liongard.png "Product Avatar Image") Liongard ](https://www.g2.com/products/liongard/reviews)[ View all ](https://www.g2.com/products/connectwise-automate/integrations) Screenshots **Atera IT Management** ![Atera IT Management screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1881456/Customers_Dashboard.png) **ConnectWise Automate** ![ConnectWise Automate screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/80028/Automate01.png) **Ratings** from reviews Meets Requirements **Atera IT Management** **8.8** /10 Based on 992 responses **ConnectWise Automate** **8.5** /10 Based on 111 responses Ease of Use **Atera IT Management** **9.2** /10 Based on 1,146 responses **ConnectWise Automate** **7.4** /10 Based on 114 responses Ease of Setup **Atera IT Management** **9.1** /10 Based on 998 responses **ConnectWise Automate** **6.7** /10 Based on 75 responses Ease of Admin **Atera IT Management** **9.0** /10 Based on 638 responses **ConnectWise Automate** **7.2** /10 Based on 66 responses Quality of Support **Atera IT Management** **9.0** /10 Based on 944 responses **ConnectWise Automate** **7.6** /10 Based on 106 responses Has the product been a good partner in doing business? **Atera IT Management** **9.2** /10 Based on 627 responses **ConnectWise Automate** **7.8** /10 Based on 67 responses Product Direction (% positive) **Atera IT Management** **9.3** /10 Based on 963 responses **ConnectWise Automate** **6.9** /10 Based on 108 responses **Features** ratings from reviews Remote Monitoring & Management (RMM) **8.2** /10 Based on 859 responses **9.3** /10 Based on 34 responses AI IT Agents **7.8** /10 Based on 33 responses Not enough data Help Desk **8.1** /10 Based on 360 responses Not enough data Uncover more feature rated insights from real users to improve your shopping experience. See it for free IT Service Management (ITSM) Tools **8.1** /10 Based on 190 responses Not enough data Unified Endpoint Management (UEM) **7.5** /10 Based on 41 responses Not enough data Network Monitoring **8.1** /10 Based on 316 responses Not enough data IT Asset Management **7.9** /10 Based on 242 responses Not enough data AI Agents For Business Operations **9.4** /10 Based on 23 responses Not enough data Remote Support **7.8** /10 Based on 487 responses Not enough data Endpoint Management **7.2** /10 Based on 286 responses Not enough data Service Desk **8.2** /10 Based on 245 responses Not enough data Enterprise IT Management **8.4** /10 Based on 96 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 55.7% Mid-Market(51-1000 emp.) 31.0% Enterprise(\> 1000 emp.) 13.4% Small-Business(50 or fewer emp.) 55.7% Mid-Market(51-1000 emp.) 31.0% Enterprise(\> 1000 emp.) 13.4% Small-Business(50 or fewer emp.) 64.4% Mid-Market(51-1000 emp.) 32.6% Enterprise(\> 1000 emp.) 3.0% Small-Business(50 or fewer emp.) 64.4% Mid-Market(51-1000 emp.) 32.6% Enterprise(\> 1000 emp.) 3.0% **Reviewers' Industry** [![Atera IT Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/atera-it-management.svg "Atera IT Management")](https://www.g2.com/products/atera-it-management/reviews) Atera IT Management Information Technology and Services 30.9% Computer & Network Security 12.1% Manufacturing 3.2% Consumer Services 3.1% Marketing and Advertising 2.7% Other 48.0% [![ConnectWise Automate](https://images.g2crowd.com/uploads/product/hd_favicon/ab247c2aeeb917debc8ef612a3d07a76/connectwise-automate.svg "ConnectWise Automate")](https://www.g2.com/products/connectwise-automate/reviews) ConnectWise Automate Information Technology and Services 63.6% Computer & Network Security 7.6% Computer Networking 3.8% Computer Software 2.3% Construction 2.3% Other 20.5% Alternatives **Atera IT Management Alternatives** ![Kaseya VSA](https://images.g2crowd.com/uploads/product/hd_favicon/ecb9bdd754b02209baddf11f0297f045/kaseya-vsa.svg "Kaseya VSA") [ Kaseya VSA ](/products/kaseya-vsa/reviews) ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne") [ NinjaOne ](/products/ninjaone/reviews) ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") [ TeamViewer ](/products/teamviewer/reviews) ![Datto RMM](https://images.g2crowd.com/uploads/product/hd_favicon/da4dafebced6fd70e2ee0dc64877752d/datto-rmm.svg "Datto RMM") [ Datto RMM ](/products/datto-rmm/reviews) **ConnectWise Automate Alternatives** ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne") [ NinjaOne ](/products/ninjaone/reviews) ![Datto RMM](https://images.g2crowd.com/uploads/product/hd_favicon/da4dafebced6fd70e2ee0dc64877752d/datto-rmm.svg "Datto RMM") [ Datto RMM ](/products/datto-rmm/reviews) ![N-central](https://images.g2crowd.com/uploads/product/hd_favicon/928b13dfa0058727f6a4de7532b1a0c8/n-able-n-central.svg "N-central") [ N-able N-central ](/products/n-able-n-central/reviews) ![N-Sight Endpoint Management](https://images.g2crowd.com/uploads/product/hd_favicon/68f11905a60f01ad70e6646ad12fa327/n-sight-endpoint-management.svg "N-Sight Endpoint Management") [ N-able N-Sight RMM ](/products/n-sight-endpoint-management/reviews) ## Atera vs ConnectWise Automate FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between ConnectWise Automate vs Atera? Atera stands out for its higher user satisfaction, easier setup, and stronger support scores compared to ConnectWise Automate. | | [ConnectWise Automate](https://www.g2.com/products/connectwise-automate/reviews) | [Atera](https://www.g2.com/products/atera/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.1/5 (140 reviews) | 4.6/5 (1247 reviews) | | Largest Segment | Small-Business | Small-Business | | Ease of Setup score | 6.6 | 9.2 | | Quality of Support score | 7.6 | 9.0 | | Top Reviewer-Cited Strength | Automation | Automation | ### How do the pricing models of ConnectWise Automate and Atera compare? Atera is considered the stronger value by reviewers, reflected in its higher satisfaction with pricing and cost-related dimensions. - **ConnectWise Automate:** In recent reviews, several users note that while the platform is powerful, the cost can be a concern, especially as development focus shifts to newer products. - **Atera:** Reviewers consistently highlight the per-technician pricing model as a major advantage, describing it as cost-saving and a key reason for switching from per-device pricing models. - **Switching reasons:** Many reviewers cite Atera's pricing structure as a primary reason for moving from other RMM tools, enabling them to scale without increasing software overhead. ### What are the best alternatives to ConnectWise Automate and Atera? The top 3 alternatives to ConnectWise Automate and Atera are NinjaOne, TeamViewer, and Datto RMM. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [ConnectWise Automate](https://www.g2.com/products/connectwise-automate/reviews) | 4.1/5 (140 reviews) | Small-Business | — | Automation | | [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5 (1247 reviews) | Small-Business | Per-technician pricing model is a major advantage | Automation | | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5025 reviews) | Mid-Market | — | Ease of use and robust feature set | | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4154 reviews) | Small-Business | — | Remote access capabilities | | [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) | 4.5/5 (795 reviews) | Small-Business | — | Reliable monitoring and management | ### Which Remote Monitoring & Management (RMM) features should I prioritize when comparing ConnectWise Automate and Atera? Buyers should prioritize automation, patch management, ticketing, reporting, and integrations when comparing ConnectWise Automate and Atera. - **Automation:** ConnectWise Automate (2 all-time mentions), Atera (273 all-time mentions) - **Patch Management:** ConnectWise Automate (frequent reviewer praise), Atera (107 all-time mentions) - **Ticketing:** ConnectWise Automate (ticketing mentioned in recent reviews), Atera (136 all-time mentions for ticketing system, 98 for ticket management) - **Reporting:** Both products receive regular reviewer feedback on reporting, with Atera reviewers noting ease of scheduled and automated reports, while ConnectWise Automate reviewers mention customization and depth. - **Integrations:** ConnectWise Automate (ScreenConnect, ConnectWise PSA), Atera (AnyDesk, Splashtop, other remote desktop clients) ### What are the pros and cons of ConnectWise Automate vs Atera? ConnectWise Automate's headline strength is deep automation and customization, while Atera's is ease of use and all-in-one functionality. - **ConnectWise Automate strengths:** Automation (2 all-time mentions), asset management (2), customizable scripting, robust monitoring, and native integration with ConnectWise PSA. - **ConnectWise Automate trade-offs:** Steep learning curve, complex setup, dated interface, noisy default monitoring, and slower feature development (needs improvement and UX improvement, 2 all-time mentions each). - **Atera strengths:** Automation (273 all-time mentions), all-in-one solution (103), ticketing system (136), patch management (107), ease of use, and per-technician pricing. - **Atera trade-offs:** Reviewers note reporting and customization could be more flexible, some UI design choices are debated, and advanced reporting requires manual work. ### Is ConnectWise Automate or Atera better for small businesses? Atera is the better fit for small businesses, supported by its dominant small-business segment and consistently positive reviewer sentiment. - **ConnectWise Automate:** Largest segment is Small-Business; reviewers note its power but highlight a steep learning curve and complex setup as barriers for smaller teams. - **Atera:** Largest segment is Small-Business; reviewers consistently praise its ease of use, quick setup, and pricing model as ideal for small business needs. ### Which Remote Monitoring & Management (RMM) platform has better integrations? Atera is favored by reviewers for integrations, especially with remote access tools. - **ConnectWise Automate:** Reviewers mention integrations with ScreenConnect (6 all-time mentions) and ConnectWise PSA. - **Atera:** AnyDesk is cited in 34 all-time reviews, with additional mentions of Splashtop and other remote desktop clients in recent feedback. ### How do ConnectWise Automate and Atera compare on customer support? Atera outperforms ConnectWise Automate on Quality of Support by a material margin, with a 1.4-point higher score (9.0 vs 7.6). - **ConnectWise Automate:** Reviewers describe support as variable, with some noting slow response times and challenges reaching knowledgeable staff. - **Atera:** Reviewers consistently highlight responsive and helpful support, with several noting quick resolution of issues and positive onboarding experiences. ### Which is easier to implement, ConnectWise Automate or Atera? Atera is significantly easier to implement than ConnectWise Automate, with a 2.6-point higher Ease of Setup score (9.2 vs 6.6). - **ConnectWise Automate:** Reviewers frequently mention a steep learning curve, complex initial setup, and the need for dedicated training or consulting to unlock full value. - **Atera:** Reviewers consistently praise its quick and straightforward setup, with many reporting agent deployment and onboarding completed in minutes to hours. ### Which product has better Reporting? Atera is favored for Reporting, with reviewers highlighting its ease of use and automation, while ConnectWise Automate is noted for customization and depth. - **ConnectWise Automate:** Reviewers mention customizable and detailed reporting, though some note complexity in building advanced reports; reporting is a recurring theme in recent feedback. - **Atera:** Reviewers frequently cite ease of scheduled and automated reports, with daily, weekly, and monthly reporting saving time and increasing productivity; reporting is a regular topic in recent reviews.