Qualityze Complaints Management Software is an AI-powered, cloud-based solution designed to help Life Sciences and Manufacturing organizations efficiently capture, investigate, and resolve customer complaints while maintaining continuous compliance. Built natively on Salesforce, the platform provides real-time visibility, standardized workflows, and complete traceability across the entire complaints lifecycle. Qualityze enables quality and regulatory teams to log complaints, perform investigations, assess reportability, and track corrective actions within a centralized system. By automating manual processes and enforcing structured workflows, organizations can accelerate complaint resolution, reduce compliance risk, and improve customer satisfaction. The solution offers configurable workflows, automated notifications, and comprehensive reporting dashboards that provide actionable insights into complaint trends, product quality signals, and potential risk areas. This helps teams strengthen post-market surveillance, improve responsiveness, and stay audit-ready. Purpose-built for regulated environments, Qualityze Complaints Management Software supports compliance with FDA, ISO 13485, and GxP requirements while helping organizations proactively manage product quality and customer feedback.