--- title: CocoFax Reviews meta_title: 'CocoFax Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 188 reviews by the users' company size, role or industry to find out how CocoFax works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 188 scale: '5' date_modified: '2026-10-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

CocoFax Reviews & Product Details

Pricing

Pricing provided by CocoFax.

Lite

$7.99
60 pages Per Month

Basic

$12.99
200 pages Per Month

User Insights

Average based on 188 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

CocoFax Reviews (188)

View 2 Video Reviews
Reviews

CocoFax Reviews (188)

View 2 Video Reviews
4.6
188 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and quick setup of CocoFax, highlighting how it allows them to send faxes without needing a physical machine. The service is appreciated for its reliability and speed, making it a convenient option for both personal and business needs. However, some users note a common limitation regarding the monthly page limit, which can be restrictive for heavier users.

Pros & Cons

Generated from real user reviews
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Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"I've only used this as a free service"
3.5/5
What do you like best about CocoFax?

There are a lot of "free fax" services out on the internet that you find out aren't really free or want you to put in your credit card info, etc. Cocofax is actually free and they do not waste your time or mislead you when you are trying to just send out one page fax for FREE. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

Downside is you don't get to pick your own number and you cannot receive any faxes back i believe without paying. This is just for someone who needs to send out a few pages once or twice, if you need more than that you would have to pay which is fine. I just personally don't have a lot of places i need to fax anything to anymore. I could not attest to their paid service because i've never used it. I used it two times to send out a fax for my girlfriend, that was it. Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

Hi there,

Thanks so much for your thoughtful and detailed review. Please note that all free users will get a temporary number. Thus you may need to subscribe to our service to get your own private number and receive faxes. We value your input and encourage you to let us know more details about your experience with us.

KS
Kunal S.
CEO
Small-Business (50 or fewer emp.)
"Good Service and good experience."
5/5
What do you like best about CocoFax?

Turn around time and customer support. They are good. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

Not much. Till now but i will keep you posted Review collected by and hosted on G2.com.

Rick M.
RM
Rick M.
Senior Internal Auditor
Small-Business (50 or fewer emp.)
"Awesome company - moves technology forward!"
5/5
What do you like best about CocoFax?

Now you can send faxes without the need for an additional piece of equipment. Wonderful!! Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

There is nothing not to like with this company. Review collected by and hosted on G2.com.

Almira A.
AA
Almira A.
D
Small-Business (50 or fewer emp.)
"Great apps"
5/5
What do you like best about CocoFax?

It's free to use. No need for your credit cards Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

none so far. I like the way it look so far Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Landline speeds need to be taken in to account."
2.5/5
What do you like best about CocoFax?

I like the ease of getting the faxes to email. I do not get spam faxes. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

There have been multiple times where one of my bosses, who does need an updated landline, more likely than not, has had their faxes time out, and I have been unable to get the information they have been sending me. Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

Hi there,

Thanks for your detailed review. We value our customers’ opinions and would like to thank you for bringing this to our attention. We would like the opportunity to resolve this fax receiving issue immediately. Please kindly email us at support@cocofax.com to determine how we can provide you with a solution.

MK
Mary K.
Doctor
Enterprise (> 1000 emp.)
"Excellent Service"
5/5
What do you like best about CocoFax?

CocoFax is an excellent tool for teamwork and for doing business with your partners. CocoFax allows multiple members to share a single account and send multiple faxes simultaneously. It's really convenient. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

I have to say, it's a great service, at least in my opinion, without any problems. Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

Hi Mary,

Thanks so much for sharing your experience with us. It's something we've worked hard on and we're pleased our efforts resonated with you.

NJ
Nyla J.
Nurse
Small-Business (50 or fewer emp.)
"Convenient! Affordable! High quality! Great!"
5/5
What do you like best about CocoFax?

CocoFax can save fax numbers to contacts. It makes general fax sending more convenient. And the Contacts can be edited, tagged, and grouped, which I think is a very scientific design. Besides, the quality of the fax is good, and the favorable price makes me very happy with the service. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

Perhaps the only minor disappointment is that I can not sort the Contacts alphabetically. But this is not a deficiency. I still like this product very much. Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

Hi Nyla,

Thanks very much for your balanced and fair review. We're pleased to let you know that the sorting feature has been released and you can sort the contacts alphabetically now. Please let us know if you have any further concerns or suggestions.

Verified User in Human Resources
UH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"No stamps? Just the fax (facts)"
3/5
What do you like best about CocoFax?

I had several documents that I needed to important recipients I was out of stamps and I am without a vehicle with the help of CoCo fax I was able to get my documents where they needed to go Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

Some of the documents I sent didn't go through and I wasn't aware I went back a day later and saw that they failed maybe text message notifications Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

Hi there,

I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Could you please provide us with more details about the failed faxes? We would appreciate it if you can contact us at support@cocofax.com.

JP
Jo Anne P.
I am a retailer
Small-Business (50 or fewer emp.)
"I was very happy with that fax company sent my fax no problem"
5/5
What do you like best about CocoFax?

I like that it did not take any time at all and was delivered with no problem Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

There is nothing missing from this product it is perfect Review collected by and hosted on G2.com.

JZ
jameson Z.
Care workers
Small-Business (50 or fewer emp.)
"Enjoy Cocofax!"
5/5
What do you like best about CocoFax?

I can send faxes internationally. I can input the recipient's fax number to send the fax from Google Docs with Cocofax. I can also view all the faxes under my account. Besides, a notification will be sent to me if it was successfully transferred to others. I am highly surprised by it. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

How come I am not satisfied with it? It's so good. Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

Hi Jameson,

Thanks for placing your trust in us and your willingness to share. We're glad you feel we're on the right track!

Questions about CocoFax? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

adeel a.
AA
adeel ahmad
•
Last activity over 4 years ago

How much time can I use the free Fax number as I as it's just for 24 hours? If have not use 10 free faxes and can I receive fax after 24hours or not plz guide me ?

Keith m.
KM
Keith miller
•
Last activity over 4 years ago

How do I get a app on my iPhone

Pricing Options

Pricing provided by CocoFax.

Lite

$7.99
60 pages Per Month

Basic

$12.99
200 pages Per Month

Premium

$19.99
400 pages Per Month
CocoFax Comparisons
CocoFax Features
Editing
Document Signature
Storage
Fax Number
Existing Numbers
Cross-Platform Sending