# CocoFax vs iFax Comparison
---
## AI Generated Summary
- **G2 reviewers report** that iFax excels in user satisfaction, with many users highlighting its **ease of use** and the convenience of receiving confirmation that their faxes went through. This has made it a preferred choice for those looking for a straightforward faxing solution.
- **Users say** that CocoFax offers a reliable service, particularly for those without access to local faxing options. They appreciate the **high-quality transmissions** and the **speed** of sending faxes, making it a solid option for users who prioritize these features.
- **Reviewers mention** that iFax has a quick implementation process, with many noting that they faced **no issues since day one**. This smooth onboarding experience is a significant advantage for businesses looking to get started quickly.
- **According to verified reviews** , CocoFax shines in its **cross-platform capabilities** , allowing users to send faxes easily from both desktop and mobile devices. This flexibility is particularly beneficial for small agencies that operate remotely.
- **G2 reviewers highlight** that while both products have similar star ratings, iFax's overall performance is bolstered by a much larger volume of reviews, indicating a broader user base and more consistent feedback on its features and reliability.
- **Users express** that while CocoFax has strong features like **document signature** and **storage** , iFax's user experience is often preferred due to its intuitive interface and the absence of additional hardware requirements, making it a more accessible choice for many.



| | CocoFax | iFax | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 188 | 478 | 
| **Largest Market Segment** | Small-Business (73.6% of reviews) | Small-Business (86.3% of reviews) | 
| **Entry Level Price** | $7.99 60 pages Per Month | $8.33 1 User License | 

---
## Top Pros & Cons

### CocoFax

Pros:
- Faxing Services (4 reviews)
- Ease of Use (3 reviews)

Cons:
- Billing Issues (1 reviews)
- Difficult Setup (1 reviews)

### iFax

Pros:
- Ease of Use (229 reviews)
- Faxing Services (161 reviews)

Cons:
- Expensive (70 reviews)
- Fax Issues (62 reviews)

---
## Ratings Comparison
| Rating | CocoFax | iFax | 
|---|---|---|
  | **Meets Requirements** | 9.5 (131 reviews) | 9.3 (68 reviews) | 
  | **Ease of Use** | 9.6 (131 reviews) | 9.5 (434 reviews) | 
  | **Ease of Setup** | 9.3 (27 reviews) | 9.4 (51 reviews) | 
  | **Ease of Admin** | 9.3 (25 reviews) | 9.5 (36 reviews) | 
  | **Quality of Support** | 9.3 (111 reviews) | 9.0 (50 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (22 reviews) | 9.2 (36 reviews) | 
  | **Product Direction (% positive)** | 8.8 (119 reviews) | 8.9 (74 reviews) | 

---
## Pricing

### CocoFax

#### Entry-Level Pricing

Plan: Lite

Price: $7.99 60 pages Per Month

Key Features:
- Free Local or Toll Free Number
- Email to Fax
- Fax to Email

[Browse all 4 editions](https://www.g2.com/products/cocofax/pricing)

#### Free Trial

Yes

### iFax

#### Entry-Level Pricing

Plan: Basic

Price: $8.33 1 User License

Key Features:
- 2 Months Free (Billed Annually)
- Superior fax quality
- iOS, Android, Win & Mac Apps

[Browse all 4 editions](https://www.g2.com/products/ifax/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **CocoFax** | 9.2/10 | 116 |
| **iFax** | 8.1/10 | 72 |

#### Documents

| Feature | CocoFax | iFax | 
|---|---|---|
| **Editing** | 8.9 (86 reviews) | 8.2 (52 reviews) | 
| **Document Signature ** | 9.0 (76 reviews) | 8.2 (51 reviews) | 
| **Storage** | 9.4 (93 reviews) | 8.8 (50 reviews) | 

#### Agentic AI - Online Fax

| Feature | CocoFax | iFax | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 5.7 (5 reviews) | 

#### Sending

| Feature | CocoFax | iFax | 
|---|---|---|
| **Fax Number** | 9.5 (101 reviews) | 9.1 (56 reviews) | 
| **Existing Numbers** | 9.2 (73 reviews) | 9.1 (50 reviews) | 
| **Cross-Platform Sending** | 9.4 (88 reviews) | 8.7 (52 reviews) | 
| **Unlimited Sending** | 8.8 (82 reviews) | 8.3 (54 reviews) | 
| **Contact Management** | 9.2 (87 reviews) | 8.5 (51 reviews) | 
| **Alerts** | 9.5 (92 reviews) | 8.9 (51 reviews) | 

---
## Categories
**Shared Categories (1):** [Online Fax Software](https://www.g2.com/categories/online-fax)




---
## Reviewer Demographics

### By Company Size

| Segment | CocoFax | iFax | 
|---|---|---|
| **Small-Business** | 73.6% | 86.3% | 
| **Mid-Market** | 22.0% | 13.7% | 
| **Enterprise** | 4.4% | 0% | 

### By Industry

#### CocoFax

- **Hospital & Health Care:** 10.4%
- **Accounting:** 6.6%
- **Education Management:** 5.5%
- **Real Estate:** 4.4%
- **Consumer Services:** 3.8%
- **Health, Wellness and Fitness:** 3.3%
- **E-Learning:** 2.7%
- **Higher Education:** 2.7%
- **Insurance:** 2.7%
- **Medical Practice:** 2.7%
- **Other:** 54.9%

#### iFax

- **Hospital & Health Care:** 12.7%
- **Health, Wellness and Fitness:** 8.0%
- **Accounting:** 6.5%
- **Medical Practice:** 5.8%
- **Mental Health Care:** 5.6%
- **Consumer Services:** 3.2%
- **Insurance:** 2.6%
- **Consulting:** 2.4%
- **Financial Services:** 2.4%
- **Information Technology and Services:** 2.2%
- **Other:** 48.8%

---
## Alternatives

### Alternatives to CocoFax

- [HelloFax](https://www.g2.com/products/hellofax/reviews) — 4.5/5 stars (57 reviews)
- [Documo](https://www.g2.com/products/documo/reviews) — 4.7/5 stars (206 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [OpenText Core Fax](https://www.g2.com/products/opentext-core-fax/reviews) — 4.5/5 stars (53 reviews)
- [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews) — 4.4/5 stars (191 reviews)
- [Upland InterFAX](https://www.g2.com/products/upland-interfax/reviews) — 4.6/5 stars (145 reviews)
- [Fax.Plus](https://www.g2.com/products/alohi-fax-plus/reviews) — 4.7/5 stars (59 reviews)
- [WestFax](https://www.g2.com/products/westfax/reviews) — 4.8/5 stars (31 reviews)
- [OpenText Fax (RightFax)](https://www.g2.com/products/opentext-fax-rightfax/reviews) — 4.1/5 stars (22 reviews)

### Alternatives to iFax

- [HelloFax](https://www.g2.com/products/hellofax/reviews) — 4.5/5 stars (57 reviews)
- [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews) — 4.4/5 stars (191 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [Documo](https://www.g2.com/products/documo/reviews) — 4.7/5 stars (206 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [OpenText Core Fax](https://www.g2.com/products/opentext-core-fax/reviews) — 4.5/5 stars (53 reviews)
- [Upland InterFAX](https://www.g2.com/products/upland-interfax/reviews) — 4.6/5 stars (145 reviews)
- [Fax.Plus](https://www.g2.com/products/alohi-fax-plus/reviews) — 4.7/5 stars (59 reviews)
- [WestFax](https://www.g2.com/products/westfax/reviews) — 4.8/5 stars (31 reviews)
- [FaxZero](https://www.g2.com/products/faxzero/reviews) — 4.6/5 stars (16 reviews)

---
## Top Discussions

### CocoFax

- Title: [Can I have a free trial?](https://www.g2.com/discussions/can-i-have-a-free-trial) — 2 comments, 1 upvote
  > **Top comment:** "Yes, I have got a temporary number and  10 pages for free once I registered. If you are required to receive faxes as well, I suggest you try their 14-day..."
- Title: [Send faxes without a fax machine](https://www.g2.com/discussions/send-faxes-without-a-fax-machine) — 2 comments, 1 upvote
  > **Top comment:** "Not at all. You don’t have to use a fax machine or even a telephone line with CocoFax. You just need a working internet connection to send faxes online."
- Title: [How much time can I use the free Fax number as I as it's just for 24 hours?
If have not use 10 free faxes and can I receive fax after 24hours or not plz guide me ?](https://www.g2.com/discussions/how-much-time-can-i-use-the-free-fax-number-as-i-as-it-s-just-for-24-hours-if-have-not-use-10-free-faxes-and-can-i-receive-fax-after-24hours-or-not-plz-guide-me) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "The free fax number you get will always remain active in the free account. However, please note that free users cannot receive but send faxes. "
- Title: [How do I get a app on my iPhone](https://www.g2.com/discussions/how-do-i-get-a-app-on-my-iphone) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Thanks for your query. We'd like to suggest you access the dashboard on your browser via any device without installing any app."
- Title: [How Can I see my received faxes?](https://www.g2.com/discussions/how-can-i-see-my-received-faxes) — 1 comment, 1 upvote
  > **Top comment:** "You can check your received faxes in your Inbox through CocoFax’s online dashboard. "

### iFax

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cocofax-vs-ifax)