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Compare CocoFax and HelloFax

See this
side-by-side comparison of CocoFax vs. HelloFax
based on preference data from user reviews. CocoFax rates 4.9/5 stars with 44 reviews. By contrast, HelloFax rates 4.4/5 stars with 50 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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CocoFax
CocoFax
(44)
4.9 out of 5
CocoFax
Answer a few questions to help the CocoFax community
Have you used CocoFax before?
Yes
HelloFax
HelloFax
(50)
4.4 out of 5
HelloFax
Answer a few questions to help the HelloFax community
Have you used HelloFax before?
Yes
Star Rating
CocoFax
CocoFax
HelloFax
HelloFax
Market Segments
CocoFax
CocoFax
Mid-Market (69.0% of reviews)
HelloFax
HelloFax
Small-Business (46.9% of reviews)
Entry Level Price
CocoFax
CocoFax
$5 multiple
HelloFax
HelloFax
$0

CocoFax vs HelloFax

  • Reviewers felt that CocoFax meets the needs of their business better than HelloFax.
  • When comparing quality of ongoing product support, reviewers felt that CocoFax is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of CocoFax over HelloFax.
Categories
Shared Categories
CocoFax
CocoFax
HelloFax
HelloFax
CocoFax and HelloFax are categorized as Fax
Unique Categories
CocoFax
CocoFax has no unique categories
HelloFax
HelloFax has no unique categories
Pricing
CocoFax
CocoFax Pricing
30-day free trial
$5 multiple
basic
12.99multiple users
Premium
16.99 multiple users
Business
24.99 multiple users
Free Trial
HelloFax
HelloFax Pricing
Free
$0
Home Office
$9.99per month
Professional
$19.99per month
Small Business
$39.99per month
Free Trial
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Ratings
Meets Requirements
CocoFax
CocoFax
9.6
Responses: 42
HelloFax
HelloFax
9.0
Responses: 43
Ease of Use
CocoFax
CocoFax
9.8
Responses: 42
HelloFax
HelloFax
9.2
Responses: 44
Ease of Setup
CocoFax
CocoFax
Not enough data available
HelloFax
HelloFax
8.3
Responses: 10
Ease of Admin
CocoFax
CocoFax
Not enough data available
HelloFax
HelloFax
8.2
Responses: 11
Quality of Support
CocoFax
CocoFax
9.5
Responses: 42
HelloFax
HelloFax
7.9
Responses: 35
Ease of Doing Business With
CocoFax
CocoFax
Not enough data available
HelloFax
HelloFax
8.3
Responses: 11
Product Direction (% positive)
CocoFax
CocoFax
10.0
Responses: 42
HelloFax
HelloFax
7.8
Responses: 43
Features
Documents
Editing
CocoFax
CocoFax
9.6
Responses: 41
HelloFax
HelloFax
8.0
Responses: 10
Document Signature
CocoFax
CocoFax
9.3
Responses: 32
HelloFax
HelloFax
9.5
Responses: 11
Storage
CocoFax
CocoFax
9.6
Responses: 42
HelloFax
HelloFax
8.2
Responses: 13
Sending
Fax Number
CocoFax
CocoFax
9.7
Responses: 39
HelloFax
HelloFax
9.5
Responses: 17
Existing Numbers
CocoFax
CocoFax
9.3
Responses: 29
HelloFax
HelloFax
9.8
Responses: 8
Cross-Platform Sending
CocoFax
CocoFax
9.4
Responses: 41
HelloFax
HelloFax
9.2
Responses: 14
Unlimited Sending
CocoFax
CocoFax
9.3
Responses: 39
HelloFax
HelloFax
9.4
Responses: 8
Contact Management
CocoFax
CocoFax
9.3
Responses: 41
HelloFax
HelloFax
9.1
Responses: 13
Alerts
CocoFax
CocoFax
9.8
Responses: 42
HelloFax
HelloFax
9.4
Responses: 16
Reviewers' Company Size
Reviewers of CocoFax were most often representing companies in the Mid-Market segment, while reviewers for HelloFax were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
CocoFax
CocoFax
31.0%
HelloFax
HelloFax
46.9%
Mid-Market
(51-1000 emp.)
CocoFax
CocoFax
69.0%
HelloFax
HelloFax
34.7%
Enterprise
(> 1000 emp.)
CocoFax
CocoFax
0%
HelloFax
HelloFax
18.4%
Reviewers' Industry
CocoFax
CocoFax Industry
Education Management
16.7%
E-Learning
9.5%
Consumer Services
9.5%
Accounting
9.5%
Telecommunications
4.8%
Other
50.0%
HelloFax
HelloFax Industry
Marketing and Advertising
8.2%
Telecommunications
6.1%
Medical Practice
6.1%
Insurance
6.1%
Information Technology and Services
6.1%
Other
67.3%
Reviews
Most Helpful Favorable Review
CocoFax
Paul G.
User in E-Learning

No machines, no papers, no that higher costs. Money saver.

HelloFax
GS
User in Sporting Goods

I like how simple the service is. I get emails with the faxes that are sent to me that makes it very easy to access from various locations.

Most Helpful Critical Review
CocoFax
Miranda C.
User in Computer Software

Nothing really that I dislike. Their web page's design and layout are wonderful.

HelloFax
G
User in Education Management

Hard to navigate, no way to contact customer service, charged several unidentified charges to my card, but my HelloFax says I have never been charged and has not presented an invoice for the services they are allegedly providing.

Discussions
CocoFax
CocoFax Discussions
Monty the Mongoose crying
CocoFax has no discussions with answers
HelloFax
HelloFax Discussions
Monty the Mongoose crying
HelloFax has no discussions with answers
Screenshots
CocoFax
CocoFax Screenshots
HelloFax
HelloFax Screenshots
No screenshots provided
Ask CocoFax a QuestionContact CocoFaxAsk HelloFax a QuestionContact HelloFax
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