# CocoFax vs HelloFax Comparison | | CocoFax | HelloFax | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | | **Total Reviews** | 188 | 57 | | **Largest Market Segment** | Small-Business (73.6% of reviews) | Small-Business (44.6% of reviews) | | **Entry Level Price** | $7.99 60 pages Per Month | $0 | --- ## Top Pros & Cons ### CocoFax Pros: - Faxing Services (4 reviews) - Ease of Use (3 reviews) Cons: - Billing Issues (1 reviews) - Difficult Setup (1 reviews) ### HelloFax **Not enough data** --- ## Ratings Comparison | Rating | CocoFax | HelloFax | |---|---|---| | **Meets Requirements** | 9.5 (131 reviews) | 9.1 (46 reviews) | | **Ease of Use** | 9.6 (131 reviews) | 9.3 (47 reviews) | | **Ease of Setup** | 9.3 (27 reviews) | 8.6 (12 reviews) | | **Ease of Admin** | 9.3 (25 reviews) | 8.5 (13 reviews) | | **Quality of Support** | 9.3 (111 reviews) | 8.1 (38 reviews) | | **Has the product been a good partner in doing business?** | 8.9 (22 reviews) | 8.6 (13 reviews) | | **Product Direction (% positive)** | 8.8 (119 reviews) | 8.0 (46 reviews) | --- ## Pricing ### CocoFax #### Entry-Level Pricing Plan: Lite Price: $7.99 60 pages Per Month Key Features: - Free Local or Toll Free Number - Email to Fax - Fax to Email [Browse all 4 editions](https://www.g2.com/products/cocofax/pricing) #### Free Trial Yes ### HelloFax #### Entry-Level Pricing Plan: Free Price: $0 Key Features: - Fax Pages 5 total - Send Faxes - International Coverage [Browse all 4 editions](https://www.g2.com/products/hellofax/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Online Fax | Product | Score | Reviews | |---|---|---| | **CocoFax** | 9.2/10 | 116 | | **HelloFax** | 9.2/10 | 23 | #### Documents | Feature | CocoFax | HelloFax | |---|---|---| | **Editing** | 8.9 (86 reviews) | 8.1 (12 reviews) | | **Document Signature ** | 9.0 (76 reviews) | 9.6 (13 reviews) | | **Storage** | 9.4 (93 reviews) | 8.4 (15 reviews) | #### Agentic AI - Online Fax | Feature | CocoFax | HelloFax | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | #### Sending | Feature | CocoFax | HelloFax | |---|---|---| | **Fax Number** | 9.5 (101 reviews) | 9.6 (20 reviews) | | **Existing Numbers** | 9.2 (73 reviews) | 9.7 (10 reviews) | | **Cross-Platform Sending** | 9.4 (88 reviews) | 9.2 (17 reviews) | | **Unlimited Sending** | 8.8 (82 reviews) | 9.2 (11 reviews) | | **Contact Management** | 9.2 (87 reviews) | 9.1 (16 reviews) | | **Alerts** | 9.5 (92 reviews) | 9.5 (19 reviews) | --- ## Categories **Shared Categories (1):** [Online Fax Software](https://www.g2.com/categories/online-fax) --- ## Reviewer Demographics ### By Company Size | Segment | CocoFax | HelloFax | |---|---|---| | **Small-Business** | 73.6% | 44.6% | | **Mid-Market** | 22.0% | 39.3% | | **Enterprise** | 4.4% | 16.1% | ### By Industry #### CocoFax - **Hospital & Health Care:** 10.4% - **Accounting:** 6.6% - **Education Management:** 5.5% - **Real Estate:** 4.4% - **Consumer Services:** 3.8% - **Health, Wellness and Fitness:** 3.3% - **E-Learning:** 2.7% - **Higher Education:** 2.7% - **Insurance:** 2.7% - **Medical Practice:** 2.7% - **Other:** 54.9% #### HelloFax - **Health, Wellness and Fitness:** 7.1% - **Insurance:** 7.1% - **Marketing and Advertising:** 7.1% - **Telecommunications:** 5.4% - **Computer Software:** 5.4% - **Information Technology and Services:** 5.4% - **Medical Practice:** 5.4% - **Accounting:** 3.6% - **E-Learning:** 3.6% - **Internet:** 3.6% - **Other:** 46.4% --- ## Alternatives ### Alternatives to CocoFax - [Documo](https://www.g2.com/products/documo/reviews) — 4.6/5 stars (199 reviews) - [iFax](https://www.g2.com/products/ifax/reviews) — 4.7/5 stars (478 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews) - [OpenText Core Fax](https://www.g2.com/products/opentext-core-fax/reviews) — 4.5/5 stars (53 reviews) - [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews) — 4.4/5 stars (191 reviews) - [Upland InterFAX](https://www.g2.com/products/upland-interfax/reviews) — 4.6/5 stars (145 reviews) - [Fax.Plus](https://www.g2.com/products/alohi-fax-plus/reviews) — 4.7/5 stars (59 reviews) - [WestFax](https://www.g2.com/products/westfax/reviews) — 4.8/5 stars (31 reviews) - [OpenText Fax (RightFax)](https://www.g2.com/products/opentext-fax-rightfax/reviews) — 4.1/5 stars (22 reviews) ### Alternatives to HelloFax - [Documo](https://www.g2.com/products/documo/reviews) — 4.6/5 stars (199 reviews) - [iFax](https://www.g2.com/products/ifax/reviews) — 4.7/5 stars (478 reviews) - [OpenText Core Fax](https://www.g2.com/products/opentext-core-fax/reviews) — 4.5/5 stars (53 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews) - [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews) — 4.4/5 stars (191 reviews) - [MyFax](https://www.g2.com/products/myfax/reviews) — 2.8/5 stars (10 reviews) - [OpenText Fax (RightFax)](https://www.g2.com/products/opentext-fax-rightfax/reviews) — 4.1/5 stars (22 reviews) - [Fax.Plus](https://www.g2.com/products/alohi-fax-plus/reviews) — 4.7/5 stars (59 reviews) - [Upland InterFAX](https://www.g2.com/products/upland-interfax/reviews) — 4.6/5 stars (145 reviews) --- ## Top Discussions ### CocoFax - Title: [Can I have a free trial?](https://www.g2.com/discussions/can-i-have-a-free-trial) — 2 comments, 1 upvote > **Top comment:** "Yes, I have got a temporary number and 10 pages for free once I registered. If you are required to receive faxes as well, I suggest you try their 14-day..." - Title: [Send faxes without a fax machine](https://www.g2.com/discussions/send-faxes-without-a-fax-machine) — 2 comments, 1 upvote > **Top comment:** "Not at all. You don’t have to use a fax machine or even a telephone line with CocoFax. You just need a working internet connection to send faxes online." - Title: [How much time can I use the free Fax number as I as it's just for 24 hours? If have not use 10 free faxes and can I receive fax after 24hours or not plz guide me ?](https://www.g2.com/discussions/how-much-time-can-i-use-the-free-fax-number-as-i-as-it-s-just-for-24-hours-if-have-not-use-10-free-faxes-and-can-i-receive-fax-after-24hours-or-not-plz-guide-me) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "The free fax number you get will always remain active in the free account. However, please note that free users cannot receive but send faxes. " - Title: [How do I get a app on my iPhone](https://www.g2.com/discussions/how-do-i-get-a-app-on-my-iphone) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Thanks for your query. We'd like to suggest you access the dashboard on your browser via any device without installing any app." - Title: [How Can I see my received faxes?](https://www.g2.com/discussions/how-can-i-see-my-received-faxes) — 1 comment, 1 upvote > **Top comment:** "You can check your received faxes in your Inbox through CocoFax’s online dashboard. " ### HelloFax - Title: [What is HelloFax used for?](https://www.g2.com/discussions/what-is-hellofax-used-for) — 1 comment > **Top comment:** "Fax" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cocofax-vs-hellofax)