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Compare CocoFax and Documo 
Featured Products
At a Glance
Market Segments
Small-Business (73.6% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
$7.99 60 pages Per Month
$300.00 Per Year
CocoFax
Star Rating
(188)4.6 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
$7.99 60 pages Per Month
Browse all 4 pricing plansDocumo
Star Rating
(189)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$300.00 Per Year
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Documo excels in customer support, with users highlighting the team's responsiveness and follow-up, making it a reliable choice for businesses that need quick assistance. One user mentioned, "The customer service has also been great. They're fast when it comes to their responses."
- Users say that CocoFax offers a user-friendly experience, particularly for small businesses. Reviewers appreciate the ease of navigation and the ability to send faxes from both desktop and mobile devices, with one user stating, "Sending faxes have never been this easy."
- According to verified reviews, Documo's implementation process is praised for its efficiency, with users noting that the portal is "efficient and easy to use," which is crucial for businesses that require a seamless setup.
- Reviewers mention that while both products have similar star ratings, CocoFax stands out for its high-quality fax transmissions and speed, with users expressing satisfaction with the reliability of the service, especially when local fax options are limited.
- G2 reviewers highlight that Documo has a strong performance in document management features, but some users feel that it could improve in editing capabilities, as one user pointed out the need for better editing tools compared to CocoFax's offerings.
- Users report that while both services cater well to small businesses, Documo's higher overall G2 Score suggests a more favorable user experience, particularly in areas like product direction and being a good business partner, with users feeling more aligned with Documo's service approach.
Pricing
Entry-Level Pricing
CocoFax
Lite
$7.99
60 pages Per Month
- Free Local or Toll Free Number
- Email to Fax
- Fax to Email
Free Trial
CocoFax
Free Trial is available
Documo
Free Trial is available
Ratings
Meets Requirements
9.5
131
9.5
172
Ease of Use
9.6
131
9.4
175
Ease of Setup
9.3
27
9.2
143
Ease of Admin
9.3
25
9.2
113
Quality of Support
9.3
111
9.4
155
Has the product been a good partner in doing business?
8.9
22
9.5
112
Product Direction (% positive)
8.8
119
9.0
171
Features by Category
Signature Process
Not enough data
8.5
12
Not enough data
7.8
10
Not enough data
9.2
12
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
7.4
9
Not enough data
8.3
10
Not enough data
8.3
11
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
Not enough data
8.8
12
Not enough data
8.1
12
Not enough data
8.1
9
Platform
Not enough data
8.3
10
Not enough data
8.9
12
Not enough data
8.2
10
Not enough data
9.0
12
Not enough data
7.7
10
Documents
8.9
86
6.8
86
9.0
76
7.2
91
9.4
93
8.8
125
Agentic AI - Online Fax
Not enough data
Not enough data
Not enough data
Not enough data
Sending
9.5
101
9.1
130
9.2
73
8.9
119
9.4
88
8.8
112
8.8
82
9.0
118
9.2
87
8.8
113
9.5
92
8.8
111
Reviews
Reviewers' Company Size
CocoFax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Documo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
10.4%
Accounting
6.6%
Education Management
5.5%
Real Estate
4.4%
Consumer Services
3.8%
Other
69.2%
Hospital & Health Care
17.9%
Information Technology and Services
11.4%
Telecommunications
8.7%
Health, Wellness and Fitness
8.2%
Mental Health Care
7.1%
Other
46.7%
Discussions
Send faxes without a fax machine
2 Comments
NC
Yes absolutely , no need for a machine Read more
Can I have a free trial?
2 Comments
ZC
Yes, I have got a temporary number and 10 pages for free once I registered. If you are required to receive faxes as well, I suggest you try their 14-day...Read more
How Can I see my received faxes?
1 Comment
GJ
You can check your received faxes in your Inbox through CocoFax’s online dashboard. Read more
Can I try out the product before deciding to purchase?
1 Comment
Official Response from Documo
Absolutely. We offer a 14 day free trial (with full functionality) on all of our subscription plans. We encourage you to take mFax for a spin and see why we...Read more
How soon will I be able to send/receive faxes after signing up?
1 Comment
Official Response from Documo
Immediately. Your account is created immediately upon signing up and you are given a Toll-Free virtual fax number. You will be able to send and receive faxes...Read more
Do I have to sign a contract to get the best pricing?
1 Comment
Official Response from Documo
Nope. Our monthly subscriptions are just that. Month by month. There is no obligation and you can cancel at any time. Should you need to cancel we make the...Read more
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