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CocoFax Reviews & Product Details

Pricing

Pricing provided by CocoFax.

Lite

$7.99
60 pages Per Month

Basic

$12.99
200 pages Per Month

User Insights

Average based on 188 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

CocoFax Reviews (188)

View 2 Video Reviews
Reviews

CocoFax Reviews (188)

View 2 Video Reviews
4.6
188 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and quick setup of CocoFax, highlighting how it allows them to send faxes without needing a physical machine. The service is appreciated for its reliability and speed, making it a convenient option for both personal and business needs. However, some users note a common limitation regarding the monthly page limit, which can be restrictive for heavier users.

Pros & Cons

Generated from real user reviews
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Kelly B.
KB
Kelly B.
Janitor
Facilities Services
Small-Business (50 or fewer emp.)
"actually free no credit card"
5/5
What do you like best about CocoFax?

That a credit card isn't required for the free trial. I am not a fan of giving out my credit card info to websites I've never accessed before, so this was a plus. Most other sites won't even let you use a prepaid debit card... they want a credit card.. umm no thanks Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

I was a little confused in the beginning trying to send a fax, but it was pretty simple to figure out, however, and my fax went through without a hitch. Even better, I didn't have to leave my house. My first fax failed as I went over the allotted free pages not knowing it automatically sent a fax. I got it sent with the second, however, would love to see the cover page an easier document to edit. Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

H Kelly,

Thanks so much for your thoughtful and detailed review. You can edit and customize the cover page on the control panel, and for the failed fax, could you please help us to improve by providing more information? We can be reached at support@cocofax.com.

LW
Lisa W.
Administrator/HR
Mid-Market (51-1000 emp.)
"CocoFax A Quick 7 Easy Way to Fax"
5/5
What do you like best about CocoFax?

I can fax anywhere at any time I am not tied to a computer or having to be at my office. I can fax from my phone, on the side of the road, in the lobby of the movie theater, anywhere. I love the flexibility of being able to stop, fax, and move on with my day. I can take care of business and never miss a beat in my personal life. I love this flexibility. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

If I don't use for awhile, my contacts seem to disappear from my list of recent ones used. Other than that little hiccup, I have no issues with CocoFax Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

Hi Lisa,

Thanks for taking the time to share your thoughts and feedback with us. I'm glad we were able to meet your expectations! For the contact issue, I would like to personally assist you with making things right, could you please provide us with more details for checking. We can be reached at support@cocofax.com.

Macki X.
MX
Macki X.
Owner.
Small-Business (50 or fewer emp.)
"Cocofax is Just the Relief I Needed!"
5/5
What do you like best about CocoFax?

I used the Cocofax service only for a few months but I loved its simplicity. I didn’t need to set up a fax number, but I got one to use anyway. It is quite easy to use, and I am quite comfortable in sending and receiving documents via fax. This is not what I originally intended, believe me. The cost is minimal, so it is convenient for our business needs. I don’t use the fax very much but having gotten involved in a lawsuit over the unauthorized disbursement of funds from my Bank of America checking account. I found the need arise for fax use and I was not able to enable Microsoft Fax in Windows 11. Thank you, Cocofax! Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

One caveat--although this worked out quite well for me—it has been wonderful!--I would like a better rate for a multi-year discount. Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

Hi Macki,

Thanks so much for your thoughtful and detailed review. We're grateful for customers like you. I’ve tried to negotiate with our Billing Department for more benefits on your side. Luckily we still have some coupon codes left, available for those high-quality loyal customers like you. Please kindly reach us at support@cocofax.com for more details.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Easy to set up"
4/5
What do you like best about CocoFax?

Setting this up was particularly easy for me. It just required my gmail credentials. The dashboard was also pretty simple to navigate. It comes with 10 free pages but my initial fax was more than that. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

I would have liked for there to be the option to send one free fax rather than just to send 10 free pages. I think that might have improved my rating from an eight to a ten. Review collected by and hosted on G2.com.

Sabrina L.
SL
Sabrina L.
Stylist/Assistant Manager
Restaurants
Small-Business (50 or fewer emp.)
"Love this website/app"
5/5
What do you like best about CocoFax?

I love how easy it was to set up & send a fax. It walks you through the whole process. So you're not left in the dark in the middle of sending an important fax. So easy. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

I don't like that there isn't an application for iPhone users in the iTunes Store. That would have made my life soooo much easier. Should really come out with an app for iOS. Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

Hi Sabrina,

Thanks so much for your review and for bringing this issue to our attention. The product team is working on the iOS version and I will surely update you once it's been released. In this case, you can still access your CocoFax dashboard through your browser on any device. Please let me know if you need any further assistance.

BF
Bella F.
Pharmacy Resource Specialist
Small-Business (50 or fewer emp.)
"Very Quick, and Easy to use!"
5/5
What do you like best about CocoFax?

My favorite thing about Coco Fax is that I can save all the numbers on my file, so they are easily to send next. On top of that, the site is very easy to use and navigate. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

There is nothing that I dislike about Coco fax. The site is extremely easy to use, and I have recommended it to all my colleagues so far and will keep recommending it to others. Review collected by and hosted on G2.com.

Rhonda S.
RS
Rhonda S.
Independent Business Owner
Small-Business (50 or fewer emp.)
"Great Service!"
5/5
What do you like best about CocoFax?

It is so easy to sign in and fax over my information using CocoFax Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

There is nothing that I dislike. It is so simple to sign in and attach documents to fax over. Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

Hi Rhonda,

Thanks so much for sharing your experience with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

LH
Luis H.
Installation/ Service Tech Manager
Small-Business (50 or fewer emp.)
"Best service ever...."
5/5
What do you like best about CocoFax?

The ease of use and being able to fax without a landline was awesome. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

The only thing I would have to pick on the dislike portion of the review would have to be pricing value. But overall not so bad for the business side. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"The perfect solution for your online business"
4/5
What do you like best about CocoFax?

I like the idea that I can have an entire fax system with a local US fax number that stays permanently for me. This is a perfect solution for those who are using online business and need to establish their business professionally. In addition, the availability of mobile apps makes it flexible and portable that you would not miss your important things. Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

I think the limitation of the page numbers should be removed as this is software, not a hard copy, so logically there is no need to limit the number of pages that I can send /receive monthly. Review collected by and hosted on G2.com.

Response from Scott Murray of CocoFax

Hi there,

Thank you for taking the time to give your feedback. Please note that our plan is based on the number of fax pages you need, thus we need to set the limit for users. Anyway, I will pass it on to our product development team to see if they could implement any of these changes based on your suggestion.

EC
Edward C.
President
Small-Business (50 or fewer emp.)
"Simple and Peaceful"
5/5
What do you like best about CocoFax?

The ease of browser controlled fax makes work life easier Review collected by and hosted on G2.com.

What do you dislike about CocoFax?

To the date of this review, this user has no complaints Review collected by and hosted on G2.com.

Questions about CocoFax? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

adeel a.
AA
adeel ahmad
•
Last activity over 4 years ago

How much time can I use the free Fax number as I as it's just for 24 hours? If have not use 10 free faxes and can I receive fax after 24hours or not plz guide me ?

Keith m.
KM
Keith miller
•
Last activity over 4 years ago

How do I get a app on my iPhone

Pricing Options

Pricing provided by CocoFax.

Lite

$7.99
60 pages Per Month

Basic

$12.99
200 pages Per Month

Premium

$19.99
400 pages Per Month
CocoFax Comparisons
CocoFax Features
Editing
Document Signature
Storage
Fax Number
Existing Numbers
Cross-Platform Sending