--- title: Club (formerly Brandbassador) Reviews meta_title: 'Club (formerly Brandbassador) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 107 reviews by the users' company size, role or industry to find out how Club (formerly Brandbassador) works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 107 scale: '5' date_modified: '2026-08-04' parent_category: name: Brand Advocacy url: https://www.g2.com/categories/brand-advocacy --- # Club (formerly Brandbassador) Reviews **Vendor:** Club **Category:** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy) **Average Rating:** 4.7/5.0 **Total Reviews:** 107 ## About Club (formerly Brandbassador) Club is an ambassador marketing platform designed to help brands harness the power of word-of-mouth marketing by building a vibrant community of loyal customers. Our solution enables brands to engage with their audience effectively, turning satisfied customers into enthusiastic brand advocates. By leveraging gamified Missions, Club facilitates the creation of authentic user-generated content, enhances social engagement, and ultimately drives revenue growth. Targeted at brands looking to expand their reach and deepen customer relationships, Club serves a diverse range of industries, from fashion and beauty to technology and lifestyle. The platform is particularly beneficial for businesses that recognise the value of community-driven marketing and wish to tap into the organic promotion that comes from genuine customer advocacy. One of the key features of Club is its ability to publish Missions that engage enthusiastic community members. These Missions can be tailored to align with specific marketing goals, whether it’s generating buzz around a new product launch or encouraging customers to share their experiences. By fostering authentic posts from followers who genuinely support the brand, Club helps build trust and credibility, which are essential components of successful marketing strategies. The platform allows brands to infinitely scale their community, accommodating an unlimited number of engaged members without compromising the quality of interactions. Club also streamlines the management of ambassador marketing by automating manual tasks such as payment processing and reward distribution. This saves brands valuable time and reduces the stress associated with managing community engagement. Additionally, brands retain full control over their community, including the ability to determine who can join and participate in Missions, ensuring a curated and focused group of advocates. The mobile app for creators further enhances accessibility, allowing brands to connect with their community on-the-go and respond to engagement in real-time. Overall, Club is a user-friendly platform that combines community building, authentic engagement, and streamlined management. By utilising Club, brands can effectively turn their customers into loyal ambassadors, amplifying their reach and enhancing their marketing efforts through genuine connections and shared experiences. ## Club (formerly Brandbassador) Pros & Cons **What users like:** - Users value the **easy campaign management** of Club, appreciating its intuitive interface and effective performance tracking. (2 reviews) - Users find Club ideal for **activating multiple influencers** efficiently, leading to successful campaign outcomes. (1 reviews) - Users praise the **powerful analytics dashboard** for providing clear insights to optimize ambassador campaigns effectively. (1 reviews) - Users love the **automation features** of Club, simplifying ambassador management and enhancing overall campaign effectiveness. (1 reviews) - Users value the **easy communication** features of Club, enhancing engagement and streamlining ambassador interactions effectively. (1 reviews) - Dashboard Usability (1 reviews) - Users value the **ease of use** in Club, simplifying ambassador management and enhancing collaboration effortlessly. (1 reviews) - Easy Setup (1 reviews) - Engagement (1 reviews) - Users value the **helpful support** from Club, enabling successful collaborations and effective influencer engagement. (1 reviews) **What users dislike:** - Users note that the **filtering issues** hinder their ability to effectively find and manage ambassadors on the platform. (1 reviews) - Users feel that **influencer segmentation needs improvement** , yet appreciate the responsiveness to suggestions and new feature implementation. (1 reviews) - Users find **integration issues** with Club, limiting seamless workflows and making it difficult to connect with other marketing tools. (1 reviews) - Users note the **limited collaboration features** that hinder effective integration with other marketing tools and workflows. (1 reviews) - Users note **limited customization** options in Club, finding the search features and tool integrations lacking for their needs. (1 reviews) - Limited Functionality (1 reviews) - Poor Customer Support (1 reviews) - Search Functionality Issues (1 reviews) ## Club (formerly Brandbassador) Discussions - [How do you structure a brand ambassador program?](https://www.g2.com/discussions/how-do-you-structure-a-brand-ambassador-program) - 1 comment - [What companies use BrandBassador?](https://www.g2.com/discussions/what-companies-use-brandbassador) - 1 comment - [What is BrandBassador app?](https://www.g2.com/discussions/what-is-brandbassador-app) - 5 comments - [How does BrandBassador work?](https://www.g2.com/discussions/how-does-brandbassador-work) - 1 comment - [View Club (formerly Brandbassador) pricing details and edition comparison](https://www.g2.com/products/club-formerly-brandbassador/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+10%3A33%3A13+-0500&secure%5Bsession_id%5D=83f7cae6-f2eb-42d0-b592-7371862eb934&secure%5Btoken%5D=d7a20f3eb7ebbb45bae20042d3ed4bd43ec636e90ea11b25dc322900bcf96f54&format=llm_user) ## Club (formerly Brandbassador) Integrations - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Centra](https://www.g2.com/products/centra/reviews) - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) ## Club (formerly Brandbassador) Features **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Link Options** - Custom Links - Referral Link Generator - Smart Link **Influencer Marketing** - Influencer Recruitment - Influencer Scoring - Audience Analysis - Influencer Segmentation - Influencer Collaboration - User-Generated Content (UGC) Management - Content Approval - Campaign Analytics - Reporting and Dashboards - Data Importing and Exporting Tools - Influencer Whitelisting - Influencer Compensation - Social Commerce - E-Commerce Integration - Trend Analysis - Real-Time Analytics - Multi-Campaign - Demographic Data - Social Media Integration - Campaign Segmentation - Communication Management - Influencer Relationship Management - Social Performance Management - Campaign Management - Multi-Channel Management - Contact Management - Content Management - Rewards Management - Workflow Management **Agentic AI - Customer Advocacy** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Social Media Integration **Agentic AI - Affiliate Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations - Social Media Integration - Campaign Planning **Additional Functionality** - AI Copilot - Email Alerts - Customer Segmentation - Multi-Campaign - Email Marketing - Customizable Reports - Social Advertising - Widgets - Reporting & Statistics - API - Generative AI - Campaign Segmentation - Email Templates - Search/Filter - Pre-Approved Content Library - Surveys & Feedback - Customer Advocacy - Data Import/Export - Social Promotion - Employee Advocacy - Activity Dashboard - Alerts/Notifications - Filtering - Real-Time Updates - Social Media Monitoring - Customizable Fields - Customizable Branding - Email Distribution - Nonprofit Advocacy - A/B Testing - Customizable Templates - Content Library - CRM - Gamification - Activity Tracking - Discount Management - Customer Engagement - Campaign Management - Incentive Management - Campaign Analytics - Engagement Tracking - Real-Time Analytics - Customer Accounts - Communication Management - Community Management - Rewards Management - Gift Card Management - Multi-Channel Marketing - User Management - Visual Analytics - Feedback Management - Social Engagement - Event Triggered Actions - Loyalty Program - Campaign Planning - Rewards Program - Advocate Management - Lead Capture - Referral Tracking - Reporting/Analytics - Promotions Management - Pipeline Management - Reference Request Automation - Reminders - Nomination Tracking - Task Scheduling - Calendar Management - Reference Usage Tracking - Audio References - For Sales/Marketing - Workflow Management - Configurable Workflow - Video References - Survey/Poll Management - Program Notices - Contact Management - Lead Management - Customer Activity Tracking - Customer Database - ROI Tracking - Lead Generation - Conversion Tracking - Referral Templates - For Customer Referrals - For Employee Referrals - Lead Engagement - Fraud Detection - Performance Metrics **Discovery** - Referral Program - Incentives - 3rd-Party Trends **Tracking Options** - Email Updates - Affiliate Tracking - Cookieless Tracking - Conversion Tracking **Agentic AI - Influencer Marketing Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning **Additional Functionality** - Data Visualization - Keyword Tracking - Search/Filter - Social Advertising - Influencer Tracking - Social Promotion - Conversion Tracking - Payment Tracking - Customizable Reports - Email Marketing - Approval Process Control - Alerts/Notifications - Performance Metrics - Data Import/Export - Campaign Scheduling - Engagement Tracking - Monitoring - Contact Database - Influencer Discovery - Multi-Channel Marketing - Social Media Monitoring - Activity Tracking - Customizable Branding - ROI Tracking - AI Copilot - Reporting & Statistics - CRM - Faceted Search/Filter - Categorization/Grouping - Filtering - Generative AI - API **Insight** - Monitoring - Adoption Insight - Engagement Analysis **Affiliate Management** - Affiliate Network - Commissions and Payouts - Customization **Additional Functionality** - Affiliate Management - Customizable Templates - Real-Time Data - Performance Metrics - Campaign Management - A/B Testing - Conversion Rate Optimization - Campaign Analytics - Rewards Management - Advertising Management - Email Templates - Real-Time Analytics - Electronic Payments - User Management - API - Multi-Campaign - Customer Segmentation - Multi-Language - Influencer Discovery - Real-Time Reporting - Reporting & Statistics - Activity Dashboard - Customizable Branding - Lead Generation - Customizable Reports - AI Copilot - Alerts/Notifications - Multi Level Marketing (MLM) - Social Promotion - Data Import/Export - Banner Management - Commission Management - Email Marketing - Real-Time Monitoring - Generative AI - Visual Analytics - Geotargeting - Fraud Detection - Multi-Channel Marketing - Contact Management **Mobile** - Mobile Optimization **Platform** - Multichannel Sharing - Forum - Integration - Content Distribution ## Top Club (formerly Brandbassador) Alternatives - [impact.com](https://www.g2.com/products/impact-com/reviews) - 4.4/5.0 (2,349 reviews) - [GRIN](https://www.g2.com/products/grin/reviews) - 4.5/5.0 (482 reviews) - [Later Influence](https://www.g2.com/products/later-influence/reviews) - 4.5/5.0 (457 reviews)