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G2 recognized CloudZero
CloudZero

By CloudZero

4.6 out of 5 stars
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CloudZero Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the insightful cost management of CloudZero, enhancing visibility into cloud spending across teams and products. (7 mentions)
Users praise the exceptional customer support of CloudZero, enhancing their FinOps experience with expert assistance and quick solutions. (4 mentions)
Users commend CloudZero for its ease of use, facilitating cost allocation and operational insights effortlessly. (4 mentions)
Users praise the ease of use and integration capabilities of CloudZero, enhancing FinOps across the organization. (4 mentions)
Users appreciate the anomaly detection capabilities of CloudZero, enhancing cost monitoring and optimizing cloud expenses effectively. (3 mentions)
Users find CloudZero expensive for smaller teams, hindering accessibility and posing challenges for cost management and optimization. (2 mentions)
Users find the steep learning curve of CloudZero challenging, especially with advanced features and cost formation rules. (2 mentions)
Users experience delays in billing data population, leading to billing issues that complicate their financial tracking. (1 mentions)
Users find the cost formation rules complex, making it challenging for less experienced users to utilize effectively. (1 mentions)
Users find configuration a bit tricky, but appreciate the compensating white glove engagement provided by CloudZero. (1 mentions)

5 Pros or Advantages of CloudZero

1. Cost Management
Users appreciate the insightful cost management of CloudZero, enhancing visibility into cloud spending across teams and products.
See 7 mentions

See Related User Reviews

RaviShankar S.
RS

RaviShankar S.

Enterprise (> 1000 emp.)

5.0/5

"Excellent Cloud Finops Tool for MultiCloud cost management"

What do you like about CloudZero?

Cloud Zero Cloud Cost Management Solution really helps the customers to view their Multicloud Spend in single Dashboard for tracking the cloud cost sp

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Senior Cloud Architect"

What do you like about CloudZero?

CloudZero's Kubernetes cost reporting is accurate and very helpful to show engineering teams their share of cluster costs. Cost Formation allows yo

2. Customer Support
Users praise the exceptional customer support of CloudZero, enhancing their FinOps experience with expert assistance and quick solutions.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.5/5

"CloudZero has been an excellent window into our Cloud Spend"

What do you like about CloudZero?

CloudZero can give you an excellent view into your Cloud costs, enabling you the flexibility to cut up complex infrastructure into buckets that make s

Thomas H.
TH

Thomas H.

Enterprise (> 1000 emp.)

5.0/5

"Cloud Cost transparency at the next level"

What do you like about CloudZero?

Easy interface. Ability to integrate over 50+ telemetries and allocation for our org. Great self-service dashboard capabilities. Unlocking cost transp

3. Ease of Use
Users commend CloudZero for its ease of use, facilitating cost allocation and operational insights effortlessly.
See 4 mentions

See Related User Reviews

Thomas H.
TH

Thomas H.

Enterprise (> 1000 emp.)

5.0/5

"Cloud Cost transparency at the next level"

What do you like about CloudZero?

Easy interface. Ability to integrate over 50+ telemetries and allocation for our org. Great self-service dashboard capabilities. Unlocking cost transp

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"CloudZero Hero"

What do you like about CloudZero?

CloudZero has been great since day 1. Y'all nail ease of use, implementation, customer support (pre and post sales), and is a fantastic platform for

4. Features
Users praise the ease of use and integration capabilities of CloudZero, enhancing FinOps across the organization.
See 4 mentions

See Related User Reviews

CB

Corin B.

Enterprise (> 1000 emp.)

5.0/5

"CloudZero has exceeded all expectations"

What do you like about CloudZero?

CloudZero always listen, learn and grow their product. We often mention an idea and sooner after its a feature. The platform is so fast and intuitive

Thomas H.
TH

Thomas H.

Enterprise (> 1000 emp.)

5.0/5

"Cloud Cost transparency at the next level"

What do you like about CloudZero?

Easy interface. Ability to integrate over 50+ telemetries and allocation for our org. Great self-service dashboard capabilities. Unlocking cost transp

5. Anomaly Detection
Users appreciate the anomaly detection capabilities of CloudZero, enhancing cost monitoring and optimizing cloud expenses effectively.
See 3 mentions

See Related User Reviews

Rohan C.
RC

Rohan C.

Mid-Market (51-1000 emp.)

4.0/5

"Solid engagement from Customer Success team"

What do you like about CloudZero?

Product - Slack alerts on anomalies - Slack alerts on spend till date - Dimensions and tags helps us clean up the mess we have in AWS - Breakdown

RaviShankar S.
RS

RaviShankar S.

Enterprise (> 1000 emp.)

5.0/5

"Excellent Cloud Finops Tool for MultiCloud cost management"

What do you like about CloudZero?

Cloud Zero Cloud Cost Management Solution really helps the customers to view their Multicloud Spend in single Dashboard for tracking the cloud cost sp

5 Cons or Disadvantages of CloudZero

1. Expensive
Users find CloudZero expensive for smaller teams, hindering accessibility and posing challenges for cost management and optimization.
See 2 mentions

See Related User Reviews

RaviShankar S.
RS

RaviShankar S.

Enterprise (> 1000 emp.)

5.0/5

"Excellent Cloud Finops Tool for MultiCloud cost management"

What do you dislike about CloudZero?

Need to support more Public Cloud Platforms, Not Supporting onpremise cost spending, Automation for Cloud Cost optimization exeution is missing. Rene

Verified User
C

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Cloud Cost Visibility and Optimization"

What do you dislike about CloudZero?

CloudZero can be pricey for smaller teams, has a learning curve for advanced features, and focuses mainly on cost intelligence rather than full govern

2. Steep Learning Curve
Users find the steep learning curve of CloudZero challenging, especially with advanced features and cost formation rules.
See 2 mentions

See Related User Reviews

Verified User
C

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Cloud Cost Visibility and Optimization"

What do you dislike about CloudZero?

CloudZero can be pricey for smaller teams, has a learning curve for advanced features, and focuses mainly on cost intelligence rather than full govern

Utsaw K.
UK

Utsaw K.

Small-Business (50 or fewer emp.)

4.5/5

"Saves Time with Accurate Cost Allocation, Setup Simplicity"

What do you dislike about CloudZero?

I find the cost formation rules in CloudZero to be complex and challenging to understand, particularly for users with less experience, which could req

3. Billing Issues
Users experience delays in billing data population, leading to billing issues that complicate their financial tracking.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"CZ review"

What do you dislike about CloudZero?

Not 100% due to CloudZero but billing data can take long time to be populated.

4. Complexity
Users find the cost formation rules complex, making it challenging for less experienced users to utilize effectively.
See 1 mentions

See Related User Reviews

Utsaw K.
UK

Utsaw K.

Small-Business (50 or fewer emp.)

4.5/5

"Saves Time with Accurate Cost Allocation, Setup Simplicity"

What do you dislike about CloudZero?

I find the cost formation rules in CloudZero to be complex and challenging to understand, particularly for users with less experience, which could req

5. Configuration Issues
Users find configuration a bit tricky, but appreciate the compensating white glove engagement provided by CloudZero.
See 1 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Effective tooling to drive down cloud costs; outstanding engagement from the CloudZero team"

What do you dislike about CloudZero?

Configuration can be a little tricky, but the white glove engagement makes up for that

CloudZero Reviews (46)

Reviews

CloudZero Reviews (46)

4.6
46 reviews
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Utsaw K.
UK
Android Developer
Small-Business (50 or fewer emp.)
"Saves Time with Accurate Cost Allocation, Setup Simplicity"
What do you like best about CloudZero?

I find CloudZero incredibly useful for coast analysis as it allows monitoring every step effectively and facilitates the creation of budgets efficiently. I really appreciate how it enables proper budgeting and economic optimization, offering a precisely detailed cost allocation. The main benefit for me is the significant amount of time I save using it, which is a crucial advantage. Its integration with other tools like AWS native service, Datalog for monitoring, and Slack for alerts further enhances its usability and functionality. Additionally, the setup was straightforward, which made transitioning from AWS Cost Explorer to CloudZero an easy choice. The product outperforms AWS in management, prompting my suggestion to the team to make the switch. All these factors contribute to my high likelihood of recommending it to others, which I rated as a 9 out of 10. Review collected by and hosted on G2.com.

What do you dislike about CloudZero?

I find the cost formation rules in CloudZero to be complex and challenging to understand, particularly for users with less experience, which could require more time to comprehend and utilize effectively. Review collected by and hosted on G2.com.

RaviShankar S.
RS
Senior Enterprise Cloud Architect
Information Technology and Services
Enterprise (> 1000 emp.)
"Excellent Cloud Finops Tool for MultiCloud cost management"
What do you like best about CloudZero?

Cloud Zero Cloud Cost Management Solution really helps the customers to view their Multicloud Spend in single Dashboard for tracking the cloud cost spend, identify the cost anomalies, provides meaningfull data insights to optimize the monthly Cloud costs. It provides persona based Dashboards for the Leadership team, Finance team,Cloud Infrastructure Operations Team. Review collected by and hosted on G2.com.

What do you dislike about CloudZero?

Need to support more Public Cloud Platforms, Not Supporting onpremise cost spending, Automation for Cloud Cost optimization exeution is missing.

Renewal cost is bit high. Need to provide more data insights on identifying Azure Cloud cost optimization. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
CL
Enterprise (> 1000 emp.)
"Cloud Cost Visibility and Optimization"
What do you like best about CloudZero?

CloudZero provides unmatched visibility into cloud costs, enabling engineering teams to track unit economics, optimize spend, and prevent surprises—all without perfect tagging. Review collected by and hosted on G2.com.

What do you dislike about CloudZero?

CloudZero can be pricey for smaller teams, has a learning curve for advanced features, and focuses mainly on cost intelligence rather than full governance tools. Review collected by and hosted on G2.com.

Rob M.
RM
Chief Technology Officer
Mid-Market (51-1000 emp.)
"Great solution for our cloud FinOps needs"
What do you like best about CloudZero?

Support for all of our major providers, from the infrastructure providers to major other services like Snowflake, Datadog, etc. Flexible reporting and alerting, stellar customer success managers. Its like having a great tool and second set of eyes on our spend. Review collected by and hosted on G2.com.

What do you dislike about CloudZero?

Small company with immaturity in places, still learning, but listening and moving forward. Note this is minor and has much improved over the last couple years. Review collected by and hosted on G2.com.

Jan Daniel S.
JS
VP Global IoT Solutions
Mid-Market (51-1000 emp.)
"Provide Cost allocation, Spending Insights and Support Financial Planning of our Cloud Spend"
What do you like best about CloudZero?

CloudZero makes it easy for us to allocate costs and understand the spending for our Cloud environment (primary AWS). Additionally, it allows us to generate insights and clearly flag changes that are unexpected or resulting from architectural decisions. We are leveraging CloudZero mostly on the engineering level with our delivery teams, but we also use it as a financial support team to plan our costs and allow financial reconciliation. Review collected by and hosted on G2.com.

What do you dislike about CloudZero?

There are still some open points to integrating the discovered Insights into our processes, such as a Jira Integration allowing our Engineers to act on findings even faster. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Enterprise (> 1000 emp.)
"CloudZero has been an excellent window into our Cloud Spend"
What do you like best about CloudZero?

CloudZero can give you an excellent view into your Cloud costs, enabling you the flexibility to cut up complex infrastructure into buckets that make sense for your use case.

The ability to quickly integrate multiple Cloud Providers into the tool gives an amazing single pane of glass. This allows for easy comparison between spend changes across multiple vectors.

Asside from the software itself, the access you gain to a FinOps Account manager has been great. Having an expert from the CloudZero side to support in configuration and troubleshoot problems enables things to get sorted quickly - ultimately improving the experience for internal customers. Review collected by and hosted on G2.com.

What do you dislike about CloudZero?

Where I think they can improve is arround some of their reporting functionality. In part, this is the overall management of those alerts including configuration and dissmissal but also the depth of information they provide. Review collected by and hosted on G2.com.

Thomas H.
TH
Product Operations Manager
Enterprise (> 1000 emp.)
"Cloud Cost transparency at the next level"
What do you like best about CloudZero?

Easy interface. Ability to integrate over 50+ telemetries and allocation for our org. Great self-service dashboard capabilities. Unlocking cost transparency at the ressource level makes it accessible from C-Level to engineer and is the key piece to enable FinOps throughout the organization. Great customer support team, post sales and constant product evolution is amazing! Implementation was very easy even given our highly complex telemetries for shared cost. Review collected by and hosted on G2.com.

What do you dislike about CloudZero?

We used to have some latencies in loading dashboards and explorer views, but this has been fixed several months ago. Review collected by and hosted on G2.com.

Rohan C.
RC
Senior Product Manager
Mid-Market (51-1000 emp.)
"Solid engagement from Customer Success team"
What do you like best about CloudZero?

Product

- Slack alerts on anomalies

- Slack alerts on spend till date

- Dimensions and tags helps us clean up the mess we have in AWS

- Breakdown of Cost Type view

- Budgets

Service

- Strong engagement from the Customer Service team helps keep cost monitoring a priority

- Always been responsive on Slack for any questions/requests Review collected by and hosted on G2.com.

What do you dislike about CloudZero?

UI feels a bit clunky, but it's not a big pain point for a tool I do not use every day. Review collected by and hosted on G2.com.

Anthony F.
AF
Product Director - Platform Engineering
Enterprise (> 1000 emp.)
"An invaluable tool for understanding and attributing where your cloud spend is coming from"
What do you like best about CloudZero?

The attribution model (cost-formation) is really powerful (without being too complex). It's helped us to allocate cost at various levels of the organisation. This in combination with the great UI enables infrequent users to quickly see what they are spending. Review collected by and hosted on G2.com.

What do you dislike about CloudZero?

The forecasting side of the tool is pretty limited it would be great to see this evolve especially through the use of AI. Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Enterprise (> 1000 emp.)
"Senior Cloud Architect"
What do you like best about CloudZero?

CloudZero's Kubernetes cost reporting is accurate and very helpful to show engineering teams their share of cluster costs.

Cost Formation allows you to version dimensions/datasets. In addition, I can create dimensions much faster by defining the dimension in YAML.

CloudZero seems much more intuitive to use than other cloud cost platforms

The views are not as busy as other cost reporting platforms making it easier to read/use Review collected by and hosted on G2.com.

What do you dislike about CloudZero?

They need to improve their UX. I would like to add users via an API call.

We would like to see usage in gigabytes with costs for certain AWS services as well as for New Relic costs.

They need to improve their budgets so you can sort and filter Review collected by and hosted on G2.com.

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